HT1212 my daughter has a brand new ipod touch - never used - she entered a passcode then immediately forgot it and now she has tried to enter one too many times and ipod is locked for 1 hour - she has never synced with itunes HELP
my daughter has a brand new ipod touch - latest one - she started to input a passcode then didn't finish the process then turned off ipod. she turned it back on and it is asking for a passcode - she doesn't remember what she typed. Ipod is now disabled for one hour. Can we override the disable. How do we reset passcode when we don't klnow the original. It has never been synced to Itunes. I am completely lost.
If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the Back Up
option (see in the image below). If you have just backed up the device, it is not
necessary to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
Similar Messages
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hi anyone to there know how to fix my problem. my mom tried my password one two many times and now my phone is disabled and i cant use it unless its a emergency.
iOS: Forgot passcode or device disabled
I hope you back up on a regular basis. -
Hi Support,
I am becoming anxious because no matter what I try it doesnt seem to allow me to open itunes.
Error Message reads: this application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem.
I have re-installed, SO many times and I still cant open iTunes.
Please help!!Click here and follow the instructions.
(98888) -
I have a new IPhone 5c, and an old iTunes acct. I changed my password because I forgot it. I guess I tried it too many times and now my apple iTunes is disabled. How do I fix that?
You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
(For info you've posted in the Using iPad forum.) -
i have entered the wong password on mi iPad 2 too many times and it says disabled connect to iTunes so when i plug it into the computer , iTunes says pad locked cannot sync until you unlock the iPad but i don't remember the password nor can i put it in
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore -
my kids enetered the wrong unlock code on my ipod touch too many times and now the screen says IPOD DISABLED connect to itunes. I have tried connecting it to itunes and I cant because the ipod is locked. need help please! any ideas? Thanks, Nick
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
HT1212 somone entered in password too many times and it states ipod disabled connect to itunes
somone entered in password too many times and it states ipod disabled connect to itunes
Do as the manual says and restore teh ipod.
If you are unable, then type "unable to restore" into the search bar at the top of this page by Support and read the resulting help article. -
If you enter your password on the ipad too many times and your sim card locks, is there a way of recovery without replacing the sim card?
That doesn't lock the SIM card, it just locks you out of the device.
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into recovery mode & restore as a new device.
See this for more info... http://support.apple.com/kb/HT1212 -
My little sister typed my password too many times and disabled my phone. now i am locked out of it. how can i get back in?
You will need to restore your iPhone from the same computer that you most recently synced to.
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try recovery mode.
Read this: http://support.apple.com/kb/ht4097 -
I entered my passcode incorrectly too many times and now my iPod Touch is diasbled.
I enterd my passcode incorrectly too many times and now my iPod Touch is disabled. Currently, my laptop is being fixed so I cannot connect it to iTunes without losing everything on my iPod. Is there any way I can regain acces to it?
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
That is the only way ands the iPod will be erased. The screen-lock is a very good security feature. -
Ipod disabled, changed my password but entered the wrong one too many times!
ipod disabled, changed my password but entered the wrong one too many times!
Didnt have a pc with ituens before either but now have one although dont quite know what to do.plug your ipod touch into your computer in recovery mode. (see herehttp://support.apple.com/kb/ht1808)
Reset all data and settings
dont restore from backup
sync back content -
I have an iphone3 and tried to log in too many times. Now I am locked out. When I press my home button, I get the emergency call screen and not my home screen.
What do I do?Restore the phone using iTunes.
-
May daughter has tried too many times to put her passcode in and she disabled it. when I hook it to itunes, it's telling to put the code in. what do I do now?
Read the article you linked
-
My ipad has been disabled and now I'm trying to get it to work again. However, when I plug it into my computer it says that i need to type in the passcode, but i can't until it connects to itunes...also, my ipad has only been plugged into my friend's computer. it has never been plugged into a computer since then. Would this have anything to do with my problem?
This probably has nothing to do with plugging into your friends computer, but unless you have a backup, everything on the iPad will be lost.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
You will probably have to use recovery mode
http://support.apple.com/kb/ht4097
You can download purchased content again from the various stores as long as you use the same Apple ID, as long as the content is available in the stores, and as long as the content is available where you live. -
My friend changed the password on my ipod touch. And now I am locked out because I tried too many times. I can no longer put in a password, and I can't connect to itunes because it says "must input passcode first before connecting", even though the ipod says to connect to itunes
Place the iPod into recovery mode in order to restore the iPod with iTunes.
http://support.apple.com/kb/ht1808
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