Iphone 4 makes calls but screen is black and the power button doesnt work. never synced to computer or photo stream. I dont want to lose my photos
So, my Iphone 4 now has a black screen. Before it did this I unlocked the screen (which has a passcode) try to open instagram and the screen flashed and went black. I can make calls and it seems to send messages but I dont know for sure because the screen is black. The power button (sleep) does not work and when I try to reset the phone it makes a call. I never synced it to a computer or Itunes and I didnt start photo stream. I want to preserve the pictures because it has photos of family members that have passed. Is there a way to get the photos?? Help please!
If you have attempted the reset, which is holding the home button and sleep/wake button, was it still connected to the computer? Have you tried to do that when not connected. You stated it never came on, how long did you hold the buttons together? If you cannot get it to connect to iTunes then you would not be able to restore the device. You can see if you can put the device into Recovery Mode by following the instructions in this support document. If that does not work, then you are correct, make an appointment at the Apple Store. If you can't update or restore your iOS device
Similar Messages
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i need some help i have a 3G ipod touch the power button doesnt work at all but i got home and my screen is just plain white how do i fix this
Let the battery fully drain. After charging for an hour try a reset (may not work).
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then connect to your comnputer and try to restore.
- If the screen is still white then it appears yu have a hardware problem and appointment at the Genius Bar of an Apple store is in order. -
my iphone 4 is not in service its deactivated the home button doesnt work meaning theres tape to keep it in its place, and the front screen is cracked can i get a new iphone 4 for free. what should i do.
Take it to Apple for an out of warranty replacement for $149US.
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My Iphone rings but screen is blank held the power button for more than 10 sec but in vain
My Iphone rings but screen is blank held the power button for more than 10 sec but in vain
Hello waseem.abdul_hadi,
It may be that your Screen Curtain has been activated. This can be deactivated by triple-tapping the screen with three fingers.
Turn the screen curtain on or off. Triple-tap with three fingers. When the screen curtain is on, the screen contents are active even though the display is turned off.
iPhone User Guide - Use iPhone with VoiceOver
http://help.apple.com/iphone/7/
Cheers,
Allen -
I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.
iOS: Unable to update or restore
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i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??
You will need to restore your iPhone, take a look at this link, http://support.apple.com/kb/HT1212
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iphone 4s is stuck on apple logo and the power button is broken.......Also, the phone has not been jail broken......HELP?
Greetings bruce0bruce,
It seems your device is not functioning, and the Sleep/Wake button isn't working as well. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
My ipod has a white screen and the home button doesnt work
my ipod has a white screen and my home button doesnt work so how can i fix it?
Try as best you can:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My iphone 5 screen went black and the only thing that works is siri!
I was in the middle of opening up pintrest when my phone screen went black and won't turn back on. The only thing that works is siri... My lock button also doesn't work so I can't manually restart my phone. When I try to restore my phone i have to turn off find my phone but i cant because the screen is black.. Please please please help! I'm a poor college student who cannot afford a new phone
Well, you can't perform a reset then. What happens when you plug the phone into a power source? If nothing, then you'll have to make an appointment at any Apple store. The genius bar will offer you an out of warranty replacement. Cost is US $269.
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My ipod is disabled and my power button doesnt work. how can i restore it?
i forgot my password and i researched how to fix it and they all say that you hold the power and home button. however, my power button at the top doesnt work. Is there anyway to fix it?
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I recently broke my lock button when it dropped, and wont work again, also i shattered my screen a while back, but it didnt bother me. Now that i want to get the button fixed, will the apple store only fix the button, or the whole phone. I still have 2 weeks of warranty left so it's not like they'd fix one thing and not the other when either way they'll both be free ya know?
They will not give you anything.
They wil either return the device as is or replace it at the out of warranty replacement cost. -
I need help, My ipod wont turn on, and the home button doesnt work, what do i do?
My ipod just shut off and wont turn on, i need help, but my home button is broken. can anyone help
Try:
Turn on without Home/Power Button -
Just got new iphone 4s. Trying to edit photo but screen is black and with "constraint" bar at the bottom. I am unable to clear the black screen or get back to photo gallery. Help!
- Exactly what are you doing? You saying you are trying to syn it to new comnputer. When yuo sync it to a new computer iTunes will erase the iPod and replace its contents with what is i the iTunes library of the new computer.
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When on a phone call when I need to enter numbers on the keypad, the screen goes black and the device doesn't register the numbers. Sometimes it works, but most times not...very frustrating. Any recommendations?
Is there a case or screen protector that is possibly interfering with the proximity sensor (detects if the phone is near your face, allows the keypad/screen to be visible when the phone is away from your face)
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my iphone fell on the floor and the power botton wont work and also the screen went black i already tried to reset it throun itunes but the phone did not connect and i dont know what to do
You can take it to Apple and get replaced as long as you pay for the replacement.
Allan
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