IPhone 4 will not restore my backup to iOS7, I am getting the message your backup was corrupt or is not compatible with the iPhone that is beinng restored

iPhone 4 will not restore my backup to iOS7, I am getting the message your backup was corrupt or is not compatible with the iPhone that is beinng restored

Restore it as a new device first, then try again. If it still won't work, you're hosed, unless you can get hold of the old device and try backing it up again.

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  • ITunes could not restore the iPhone "___'s iPhone" because the backup was corrupt or not compatible

    Ok so bear with me here, it is somewhat of a long story.
         I had been using an iPhone 4 for a while, with an old iTunes account that has all my stuff from over the years on it, on my computer. A week ago, I dropped by iPhone 4 in the sink and it got covered with water, despite quickly pulling it out, putting it in rice under a lamp, the phone was shot, and I was without a phone. My Dad, who is on the same AT&T plan with me, was using an iPhone 3. He was available for an upgrade, so he got a new iPhone, and gave me the iPhone 3. Now i'm not an apple master or anything but I have a good idea of what I am doing, normally, I backup my phone to my computer every few months. Basically everytime I plug it in to my computer which isn't very often because I just charge it with the wall charger. So got my SIM card with the same phone number and all, and obviously, while still being my number, it had my dads apps, messages, contacts and photos on it. So I bring it home, and plug it into my computer, I cancel the intial sync, and right click on the phone on the left side of iTunes and hit "restore from backup" I look through the list of backups, and the most recent one I see is from Dec 11, 2011. Which is surprsing because i'm pretty sure I had backed up since then, but I say whatever i'll still get contacts apps and most pictures back etc. So I hit it, and go through with it, and it tells me there was a more recent date of backing up, relieved, I click on that and continue, the normal bar comes up it says something like estimated time 30 minutes, so I walk away, come back 5 minutes later, and I get an error message saying, "iTunes could not restore the iPhone "____'s iPhone" because the backup was corrupt or is not compatible with the iPhone." Confused, I go back and try again, however this time I click on "old backup (the dec 11th one rather than the newer one) and the same thing happens after a few minutes. I go back a third time, and select a time from August of 2011. And I hit restore, and it goes through. However, this happened to be a backup I made right when I got my new iPhone 4, and therefore I basically restored my phone, to having nothing. Thats where I sit right now, with none of my contacts or pictures. I'm not sure if I backed up to iCloud or not and i'm not sure how to retrieve that. Some extra things: When I try to sync my iTunes library and apps onto the new iphone 3, I need to greatly reduce the number of songs and apps beacuse this iPhone is only an 8gb while the old one was 16, (I don't think that is the reason I am getting the error message though because when I sync it clearly says "Your iPhone does not have enough space). Also, this is obviously an iPhone 3, not an iPhone 4, updated with the most recent iTunes software, which, I believe is 5.1.
    Any help would be greatly appreciated as I have over 1,400 pictures saved on my old phone (very important things to me) and a contact list of over 300 including important friends, coaches, teachers and workers.
    Thank you very much, if it doesn't say my email on here try me at [email protected]
    Thanks again
    -Drew
    Edit: The current phone is an iPhone 3G, not a 3Gs.

    ashleyfrg2,
    you will need to restore your phone as a new device and NOT from backup.  If you've been using your phone as recommended, you should have minimal data loss:  Photos should have been imported to your computer right after taking them; contacts should be safe in a cloud service or on your computer.  You CANNOT downgrade to 4.3.3.

  • HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

    I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
    I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
    Any advice would be much appreciated.

    I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on.  If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

  • ITunes could not restore iPhone because the backup was corrupt or not compatible with the iPhone that is being restored...

    I replaced a faulty iPhone 4S with a new handset today, another iPhone 4S.  I was certain to backup my previous iPhone 4S to iTunes on my PC before returning the faulty unit.  The new phone was 'set up' at the Apple Store and updated to the current iOS, 7.0.4, as was the faulty unit prior to replacement.  Upon connecting the new unit to iTunes to restore to the most recent restore point from earlier in the day, the following message was shown:
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    I've browsed other forums and have contacted the Apple Store Genius Bar, and will hear from the Lead Genius tomorrow.  In the meantime, I am hoping someone may have information for me on what I may need to do in order to restore my phone as I'd anticipated doing by now.  My photos, email and text messages are what is affected and have not repopulated.  My music is accessable via iCloud without a problem and my contacts were kept via SIM.  I regularly copy my Camera Roll from my iPhone to my computer, and most of my photos are still viewable via Apple TV/My Photo Stream however only through the photos last saved.  The 348 recent photos that were on my faulty unit, and viewable in My Photo Stream were presumedly safe, but have disappeared.
    I have yet to shut down or restart my computer, nor have I exited out of iTunes, for the simple reason that I'd anticipated returning home with the new handset and plug it into my computer to restore right away.  I did, but that's as far as I've gotten. 
    Any help would be appreciated.  Thank you!

    Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
    Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
    No joy, repeated the restore attempts countless times - lost all my data
    Tried again with a simulated test.
    Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
    As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
    After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
    Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
    Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
    Any ideas?

  • I have installed 0S5 but restoring the backup doesn't work. the following messages appear: An error accurred while restoring this iphone (-20)  because the backup was corrupt or not compatible with iphone being restored (my iphone 3GS)

    I have installed 0S5 but restoring the backup doesn't work. the following messages appears: An error accurred while restoring this iphone (-20), followed by another message:  because the backup was corrupt or not compatible with iphone being restored (my iphone is 3GS), I tried restoring the factory settings and then restore the backup, but the same problems and I have lost all my contacts, pictures etc

    Hi Ckuan,
    Thanks a lot for your advice.    
    Deleting the correupted back up means to delete the information of one month since the last back up I made is one month ago.....right? 
    This back up I made right before I restored my iphone.  During the restore however my OS was upgraded to 5.1.1. and reading the comments on the internet it seems I am not the only one whom experience this problem. 
    Can it be that if I downgrade my OS back to 5.1. the back up will not be considered as corrupted?  If so, how do I downgrade the iphone?
    Thanks in advance.

  • I tried to restore  a bacup from a 32Gig iPhone 4s to a 32 Gig iphone 5C and get the message backup was corrupt or not compatible with the iphone that is being restored. Please Help

    I tried to restore  a backup from a 32 Gig iPhone 4s (That seemed successful) to a 32 Gig iphone 5C and get the message "backup was corrupt or not compatible with the iphone that is being restored" Can anyone assist?

    I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on.  If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

  • My work computer runs Outlook 2003, which I know will not work with the iCloud, so I hard sync.  But then the new info on my iPhone does not backup to iCloud.  Is there a solution?

    I have a Macbook and iPhone and like to back up to iCloud.  However, my work computer runs Outlook 2003, which I know will not work with the iCloud.  The company has no plans to update anytime soon.  Since the calendar and contact list on my office computer are my primay ones, I hard sync through iTunes.  The problem is that any data synced from Outlook 2003 to the iPhone from iTunes does NOT later backup to iCloud.  Is there a solution?

    I have the same problem with Outlook 2003 and Win XP which the multinational organisation I work for standardises on and will probably stay with forever!

  • I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    I recently had to purchase a new iPhone 4S.  I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".  I just purchased the iPhone 4S today so I know it's not the phone.  How can I get my information back?

    If it's corrupt, generally it would be lost.
    However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
    Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
    Good luck in retrieving that information.

  • When i am trying to restore backup to my iphone, its coming up that back is not compatible with iphone. Please help me restore backup.

    Hi
    When i am trying to restore backup to my iphone, its coming up backup is not compatible with iphone. Please help me restore.
    Thanks
    Mandy

    From the article that the question was posted from:
    Error 1611
    This error typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
    Try reading the solutions you find in the future and follow them.

  • Help itunes error message  "iTunes could not restore the iPhone "rasheeds Iphone" because the backup was corrupt or not compatible..."

    backed up old iphone got replacement, try to restore itunes says restore could not be done  "iTunes could not restore the iPhone "rasheeds Iphone" because the backup was corrupt or not compatible with the iPhone that is being restored" HELP,
    iknow i backed up the data correcly

    What version of iOS is the new one running? It may need to be updated before you can restore. You can not restore a backup made with a newer version of iOS to a device running an older version.

  • Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

    Hi
    I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
    "ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
    I've repeated the backup of my old phone but I'm still getting the same message.
    Any ideas please?
    Ger

    I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
    I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
    If you Google it it lights up like a cristmas tree! Verizon is also inodated.
    1. Fake Map app usless Apple is fixing it though
    2. Batt is a joke, last like 2 hrs
    3. No visual voicemail
    4. Face time on ATT no longer works on cellular data per apple design.
    We need Steve Jobs!! he would have fired somebody for all these mistakes.
    Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
    Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
    We love Apple and dedicated, but this one is a joke.
    Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
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  • Itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored what do I do?

    I get the message itunes could not restore the iphone because the backup was corrupt or not compatible with the iphone that is being restored when I try to restore my phones backup what do i do I downloaded  itunes to my computer (pc) and it wiped out my phone and now it won't restore the backup

    Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
    Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
    No joy, repeated the restore attempts countless times - lost all my data
    Tried again with a simulated test.
    Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
    As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
    After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
    Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
    Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
    Any ideas?

  • ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone

    I backed up entire iPhone5c iOS8 to my Windows 7 with iTunes latest, and now at the restore I am receiving a massage:
    "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone"
    Please Help!!!!!!!!!!!!!!

    Had the exact same problem whilst upgrading my iphone 4 to ios5. Lost all my data.
    Backed up ios 4.3 (8F190) iphone4. Upgraded to ios 5.1 (9B176), and then tried to restore.
    No joy, repeated the restore attempts countless times - lost all my data
    Tried again with a simulated test.
    Created a new itunes account on a new PC (64-bit windows 7), latest itunes(10.6.1.7- 64 bit).
    As my data is toast, I'm using the ios 5.1 phone to try to see if it was me or an apple bug, or something elsewhich caused this to happen.
    After quite a few more hours at it, it looks like a bug in iTunes / ios. I would be very happy to be wrong, though.
    Tried repeatedly restoring an ios 4.3 backup to 5.1 - no joy.
    Happy to try again - it does restore partially (got the call register transferred, but no SMS'es or anything else).
    Any ideas?

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