IPhone 5 not showing up in my list of devices

When I view my list of devices at https://supportprofile.apple.com/MySupportProfile.do and in iTunes my new iPhone 5 doesn't show up among the devices. I have iTunes match turned on and I am using the same iTunes account information. I'm able to see my purchase history in iTunes on the phone.
So, I tried to add the phone Serial number to under "register and add products". I get the following message:
According to our records, this serial number is registered to another Apple ID. If you have more than one Apple ID, log in to My Support Profile with that Apple ID to see your other registered products. Not sure if you have another Apple ID? Find out.
I have a separate iCloud ID but there are no devices listed there. Any idea why this phone isn't showing up in my account? I'm checking the account that I used when I purchased the phone (that is also the account I use for iTunes and app store purchases).

Download the current iTunes installation and re-install it over the existing - not need to uninstall iTunes first.

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IPhone 5 not showing up in my list of devices

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