IPhone 6 bending - can I do anything about it?!
I have had my phone for just a couple months and its bent. What do I do! Very upset . The person I was chatting with (Erick, case # 733004901) was no help and the chat was disconnected.
Now chatting with Erick, case # 733004901
ErickThanks for contacting AppleCare chat support. My name is Erick. How can I help you?
Me:hi i have had my phone for a couple months now and there is a bend in the phone.
Me:i just noticed it yesterday
ErickOk so if I understand the issue correctly your iPhone is bent. Is that correct.
Me:yes
The issue of a bent iPhone is regarded as accidental damage to the iPhone. And a Out of warranty fee is needed to fix this issue.
Me:even if i have only had the phone for a couple of months
Me:?
Me:i put the phone in my pocket, i dont sit on it so i am not really sure how this even happned
how much is the fee
ErickThe out of warranty fee for the iPhone 6 is $299.
Me:so thats it
Me:i just have to pay the 300 to fix it
and i have only had it 2 months
ErickCorrect that would be the only option that we have.
Me:i've never heard of a phone bending
Me:ive had an iphone since they came out and this is my first issue like this
Your chat support session has ended due to a temporary system issue. Please wait to be reconnected to the next available Advisor.
Connecting...
Updating estimated wait time...
(I've been waiting for 20 min)
many media have talked about this problem.
see for example : http://www.cnet.com/news/will-apple-replace-your-bent-iphone-6-it-depends/
basically, you need to bring it to an Apple Store.
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