Iphone 6 change carrier

Hi,
I have an iPhone 6 supplied directly from Apple SIM free and unlocked which I have been using on the 3 network.
However, I now wish to use the phone on a new network, and the new SIM card I have received from that network although activated, shows 'No Service' on the iPhone.
The carrier says it is active and should be working in an unlocked handset.
Is there anything else I need to do with the iphone here to get this to work?
Thanks

Who is the new network
You can only guarantee an iPhone will work 100% if you use an Apple approved carrier
and on changing to the  new sim did you reset the  iPhone? hold  home / sleep buttons UNTIL Apple logo appears then release (no data is compromised)

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