Iphone and imac email

As a group leader in an organization I send and receive emails from various people
within my organization. They are mostly PC users and I have no problems with email send
and receive EXCEPT one.  There is one PC user that I can send but NOT receive his reports via
email.
To further complicate matters every one else in the organization (a lot of iphone users) send and
receive everything (including attachments) from the guy (I can't get reports from).
Am I doing something wrong ? are his emails to me residing somewhere on my computer that
I am overlooking. I need some help.

Did you check your spam folder?

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