Iphone4 not updating- help!!

My daughter has a iphone 4 that hasn't been updated since before Nov 2012. We have tried to update it by Mac book, by wireless & by her laptop. It ended up bricking up and not letting her access her phone. She did take it to the Apple store and they restored it to manufacturing settings, but we have not been able to get it to update at all since. She has tried removing all her apps, deleted off all her pictures, and emptied out all contacts, notes etc. Still no luck. She has done a hard reset and cleared everything to manufacturing settings and nothing works. She was able to get calls and text messages but now that is starting to act up also. What can we do????

Exactly what happens when she attempts to update it? What message(s) do you get on either the phone or the computer? Is the computer she's attempting to update with running the current version of iTunes?

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