Ipod Classic 160GB crashes and reboots during Video playback :S

I recently brought a film on itunes and have watched it on my computer and it works fine, i have also tested its playback on 4 other video ipods but when i try to watch it on my ipod classic it crashes and reboots after about 20 minutes, however i can click the select button and get past the crashing point and the film plays fine. Can anybody help? i also have 4 other films on there that work fine its just this certain point on the movie.
My ipod is an ipod classic 160GB bought on the 14th January 2011

just wondering if you were using Vista ( Nvidia drivers) with SATA drives. I have the same problem as you and i thought it was a problem with my ipod touch. My friend has an ipod touch as well and i tried to copy the file to his ipod and the same problem occurred. played for about 10 minutes and crashed both ipods, sometimes back to menu other times reboots to apple symbol.
I Copied the same file to my ipod classic and there were no problems. played perfectly on my other ipod. I tried 3 other files and same thing happened everytime. I cant get any video files to play without rebooting the ipod touch.
I then copied the same files to my laptop with an IDE hard drive running XP and it works perfectly.
Dont know why or how i can fix the problem but i now only transfer video files on my laptop instead of my brand new super fast Vista PC. could be the PC is trying to transfer files too quickly and they become corrupted somehow. Its very annoying but the workaround works until a solution is found.
hope this helps

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You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
iTunes Store: Associating a device or computer to your Apple ID

HT1351 I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do??

I have just purchased an ipod classic 160GB and decided to sync my itunes music and videos that I purchased via itunes. All the music sunk but it didnt sync my videos. It said that they were in the wrong format. What to do?? I would have thought if I bought the films from itunes it would be compatible with an ipod classic?? How do you change the video format?

My mistake, it was nothing to do with format. It woldn't sync because my movies were HD. HD movies won't sync to an iopd classic 160 GB but when you purchase a HD movie, itunes gives you a SD vervsion of the movie which is compatible with the ipod. Just needed to go to store, click movies, click purchased and untick the HD box and there you have the SD versions. Download the SD versions and then sync your ipod and bobs you uncle, movies are on the ipod

IPod causing my laptop to crash and reboot when connecting to USB !!

Hello all,
Here is what I am working with, 30 GB , 5th gen Video iPod with Itunes 7.6.2.9
Problem:
I have had my Sony Vaio laptop with Vista for a couple of months and it had been humming along just fine with my 30GB Video iPod. After loading some new pics via Itunes recently I noticed that the capacity used information in the About section of the iPod was incorrect, my iPod was showing 1gig left, and I only have 500 songs, 600 photos, 3 videos and some podcasts loaded. Itunes showed I had plenty of space left so that contradicted what the Ipod reflected. So after some googling I found that the recommended solution was to restore your iPod and reload all your music back via Itunes. Little did I know that trying to solve that little problem would create a far greater one.
First using an external hard drive (Western Digital) I backed up all of my music from Itunes. I then started the restore process via Itunes, during the restore my computer hung and froze. Then my computer crashed and rebooted. When it came back up I plugged the iPod back into the USB to complete the restore, this time however my laptop did not recognize my iPod (note, it is empty, with no music since I did the restore). Instead my system assigned it a drive letter G: in the my computer section. A message box pops up asking if I want to scan and check or skip this new drive, it also says scan is recommended. I selected the scan and it checked the Ipod with no problems. If I elect not to scan the iPod then the computer will crash within 30 seconds. After it scans it appear s as if it is going to synch up, iPod says ‘do not disconnect’, then bam, computer crashes and reboots with the black screen. I tried various troubleshooting steps and each time when plugging the iPod in Itunes it starts up and it takes maybe 1 minute trying to recognize it when the computer crashes and reboots automatically going to the black screen and doing a file dump. It seems that no matter what I do Itunes does not recognize the iPod, the system sees it as a mass storage device, hence I am unable to complete the restore.
To troubleshoot I have done the following without any luck:
- Removed Itunes (3x, using different versions) and reinstalled it, tried again
to restore nothing, still crashing
- Removed and reinstalled Quicktime as stand alone, still same thing. Note: for some reason on Vista you have to have Quicktime installed separate as stand alone and not select the automatic bundle version that comes with Itunes otherwise you will get a separate error that won’t allow you to open Itunes and it will say it’s corrupt. I spent hours on just this problem.
- Downgraded my Itunes to an older version. Same problem.
- Upgraded ITunes to the latest and greatest, 7.6.2.9, nada.
- Reformatted my ipod at the command line, so as to bypass my computer from doing it, plugged it back in, this time it went a little longer before it crashed when Itunes came up.
- Downloaded and installed all the latest Vista patches and fixes.
- Downloaded and installed the latest Sony patches and fixes.
- Re-assigned the drive letter on my Ipod, changed it to “Ipod”, “P”, and lastly “Q”, still shows up on my system as that drive letter, then Ipod. Another time it showed up just as drive letter, and “mass storage device”. Still Itunes is not recognizing it.
- Plugged the iPod into different USB ports, 3 different ones, still same.
- Checked each USB port, a sound does come on for each port when either plugging in the Ipod or another device, all ports recognize when a device is plugged in.
- Made sure no other devices are plugged into the USB ports.
- Disabled every single USB port via Device Manager, then plugged in Ipod, at that point it didn’t even recognize it.
- Disabled every single USB port, except for 1, then plugged in Ipod, recognized in computer but not Itunes, then Itunes tries to recognize it, during that time my computer crashes and reboots
- Disabled and reenabled every single USB port, then tried. Ipod is recognized in device manager but not Itunes. Ipod shows message “do not disconnect” for awhile, seems like its working… then bam, my laptop crashes. By the way, Itunes does come up and all my music is there.
I also did this:
Reset the iPod using these steps:
- Disconnect iPod.
- Make sure the 'hold' switch is not on.
- Press and hold the 'menu' and 'select' (circle) buttons simultaneously.
- Keep holding them both down for at least five seconds.
- The iPod displays the apple logo and properly resets.
In summary, I have spent over 30 hours working on this problem. Bottom line is Vista is assigning a lettered drive to the iPod thinking it is a mass storage device, hence it is not being recognized in Itunes enabling it to complete the restore. To complicate matters before you can do much troubleshooting the *laptop crashes and reboots within 3 minutes of plugging the iPod into any of the USB ports.* !!!
This is just utterly insane, don't know what else to do. For starters stopping my laptop from crashing everytime it is plugged in would be nice !
Losing it in L.A.

+I tried various troubleshooting steps and each time when plugging the iPod in Itunes it starts up and it takes maybe 1 minute trying to recognize it when the computer crashes and reboots automatically going to the black screen and doing a file dump.+
I'm curious about this point. Is there any flash of a blue screen at any point here? (That's a more familiar sort of thing to be seeing prior to the system doing a restart after a serious error.)

Classic 160GB, Itunes and Windows Explorer all disagree on how much space is on the Ipod

Hi,
I restored and resynced my Ipod Classic 160GB (about 2.5-3 years old) to see if it would help a problem I was having when plugging it into my stereo receiver via USB (the receiver was only recognizing it for four or five songs, then losing the connection).
It took a long time to restore the Ipod, due to the size of the collection and the number of MP3s that I had it convert to AACs.
The Ipod, which had had the exact same songs on it before with 2.7 GB left over, now claimed to have only 53 MB of empty space. Looking at the drive in Windows Explorer, it had 2.6 GB. In Itunes, the Ipod appeared to be 6 GB OVER its capacity.
So I took a chance and defragged and optimized the drive. It made it better, but not fixed:
Now, the Ipod claims that it has 2.3 GB of empty space remaining; looking at it as a drive in Windows, it appears to have 2.6 GB remaining; Itunes, however, claims that the Ipod is totally full (2.5 GB OVER CAPACITY), so it won't add the final 3,000 songs or so to my Ipod.
I know that this all fit on the Ipod fine before the restore - with the same songs checked in my library, I had 2.7 GB left over.
Also, now Itunes reads the Ipod and says that it has 12.6 GB (!!!) of "Other." I have no video, no photos, no contacts on the Ipod or in the library - nothing other than music and album cover images. There's no way that I'd have 12 gigs that I didn't know about.
Should I assume that the drive is dying? Is there anything that I can do to make this better?
Thanks for your help.

Also, does an Ipod running on Windows need the "metadata_never_index" file? I don't remember this being on the pod until recently, and from what I've read it's a file for connection to Macs.

Problem with my iPod classic 160gb - making funny noises, and no download

Hi, At the same point every time i try to put music on my ipod classic 160gb, it begins to make a funny noise, and itunes and the ipod freezes. I have to disconnect it unproperly, and the message "The ipod disk could not be read from or written to", but my old music still remains. So i tried to restore the ipod on my macbook, but i still have the problem.
This is the 4th Ipod classic 160gb i have had, and there has been a harddisk problem with all of them, so this could be the problem, but the funny click-clack sound is new to this one.
Anybody in here have experience with such kind of problems?
Hope to get the problem solved soon.
Oliver Nash, DK.

Unfortunately, when a hard drive starts clicking that means it's going bad. The mechanism is having trouble reading the drive. Since the iPod is mostly just a harddrive and a battery I have a feeling that this is your problem.
watch this video. http://www.youtube.com/watch?v=wMm6c3fr-fU
about 25ss in is where the clicking starts. If it sounds like that, but softer and more muffled since it is a smaller drive that is being enclosed then I think you might be SOL. Maybe if you're iPod is still under warranty you can get a credit and go for a touch and avoid moving parts all together?

IPod Classic 160GB Reboot loop BUT Disk Mode Works!

I have searched the internets and have yet to find someone with the same problem as me.
I have an iPod Classic 160GB which is stuck in a reboot loop (apple logo appears for 10 seconds, then restarts again). This happened shortly after using it as a disk to transfer a file from a Linux machine to a PC. This is probably not the culprit though as I have done this many times.
The reboot loop continues and neither windows nor a mac will recognize the iPod until I put it into disk mode. When I do this, it functions perfectly. I can move files to/from the disk, add songs in iTunes and then play them from the iPod. I am able to restore the iPod but when it tries to complete the process it goes into the reboot loop.
So, in brief, I have tried:
1) Resetting the iPod (duh).
2) Restoring it using iTunes while in disk mode on a Mac and a PC.
3) same as above but manually choosing an older firmware version.
4) Manually formatting the drive using a Mac and a PC.
So perhaps there is something wrong with the iPod that is not hard drive-related or there is something wrong with the firmware partition. Needless to say, I'm baffled.
Answers such as "Send it back to Apple." or "You're screwed, it's a brick." will not be considered helpful unless they accompanied by an explanation.
Thanks in advance.

Some more info:
I can get into diagnostic mode by pressing select and REV, but I can't force a disk scan by pressing MENU, SELECT, REV, and FFW.
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Help Please..Until recently I have owed 2 iPod Classics - 2007 80gb and 2009 160gb (which has since been returned). How do I transfer the library from the 160 to the 80gb in iTunes using Windows Vista (ie merge the 2 libraries)? Thanks

Until recently I have owed 2 iPod Classics - 2007 80gb and 2009 160gb (which has since been returned as it had a very noisy hard drive).
How do I transfer the library from the 160gb to the 80gb in iTunes using Windows Vista.
Nothing seems to help on the Apple support pages, so any help would be appreciated
Thanks

Thanks for the reply, but not actually sure how to sync a second iPod with the library of the first, as I thought it would not recognise a new iPod for copyright reasons.
Also, the files are in a location on the pc but I had to do lots of formatting amendments in iTunes as most of the stuff was on mp3 files and the formatting was all over the place. I did not want to loose any of the work by simply asking the new iPod to look at the original file and would rather copy en masse from one device to another.
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My music won't play on my ipod classic 160GB and it skips songs can anyone help me?

My ipod classic 160GB won't play my music there is sound coming from it but the music won't play and it skips songs as well does anyone now how to fix that?

Have you checked if your Earphones are working?
Do you get the Music menu after the reset? (what is display on the Screen? song playing)
Normally if you Reset the iPod, it will turn the shuffle mode off, but do check under setting that shuffle mode is off.

Just took my iPod classic 160GB out of box turned it on and accidently hit clickwheel or button and eveything is in language other than english. How do I get it back to english without being able to read symbols.

just took my iPod classic 160GB out of box, turned it on and accidentially hit a button changing the language from english to something else (chinese or japanese). All I see now is symbols. How do I turn it back to english without knowing what any of these symbols mean. I started clicking buttons and click wheel and can't seem to get to any section with various language options. Please some help me get it back to english.

There are two options. The first is to learn whatever language you have it set to, the second is to find someone else with an iPod Classic and read the English menu and follow it in your iPod. I also believe you may be able to set language perfunces from within iTunes while the iPod is docked, providing they are in English.

Can't access iPod classic 160GB in Windows and iTunes

Hello,
after connecting my iPod classic 160GB to computer with Windows Vista I can see it in My Computer but can't access it. In iTunes 10 it not appear and every access via My Computer takes many time. After disconecting iPod is restarting by itself...
But iPod itself is working - a little laggy, but working. One thing changes: about 80GB free space disappear and iPod tells me that only 153KB is free...
I suppose disk failure - how can I access it and repair?

Everything that was on your classic should also have been in your library, and that backed up to another drive. If you manually managed the device, and it was the only location holding your media, and it has become corrupted, there really isn't much hope. See Corrupt iPod classic. There may be a slim chance to recover media stored on it via disc mode if is isn't stored elsewhere, but if it won't mount, or has been reformatted, then the moment has probably passed.
tt2

Ipod Classic 160GB crashes and reboots during Video playback :S

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