IPod keeps reseting itself while updating

I've had previous trouble with my 60GB iPod Video, but I think this is the last problem... I am trying to update my iPod but while its updating the iPod keeps reseting itself over and over again... please help!!!

There's nothing you can do but bring it back to the store. Mine does the same thing, it just goes to show that Apple is so busy pushing these new iPods on us and releasing them too soon that the customers end up having to deal with their hardware failures---all because they didn't take the time to test these!!!
PowerMac G5 2.3 GHZ Mac OS X (10.4.3)

Similar Messages

Ipod keeps reseting itself

so after i had the trouble with my ipod last week and ended up replacing it at the apple store for a small fee of $32.05, this new ipod is giving me more problems.
so this new ipod keeps reseting itself. for example, i connected it to my computer and the "do not disconnect" sign won't come off and it's not connecting to itunes. so i reset the ipod. it finally connected and then i ejected the ipod no problem. so then from now on, it resets itself, leading me to restore the ipod. so i restored it, and the problem still occured. and then i reset it again and now it's working fine.
in conclusion, does anyone have some suggestions/comments/idea for this situation?

that's EXACTLY what is happening to me. i plan to go back to the apple store very soon because i've run out of ideas as to what to do to solve this dilemma. i'm glad though i'm not the only one with this problem although i am sorry you have the problem too lol.

My IPOD keeps resetting itself

When I connect my IPOD to the computer with the updater program running, the unit just keeps resetting itself on its own. The dpdating tool give the error message "can't mount IPOD" and shuts down. As long as I have the IPOD connected to the computer it continues to reset itself. Does any one have any ideas how to fix this problem?

hi tricky D!
hmmmm. let's try giving the technique outlined in this document a try:
Strange iPod behavior when Windows confuses iPod with network drive
(it sometimes seems to help in these weird cases.)
keep us posted.
love, b

My ipod keeps resetting itself when i plug it in to the computer, now what?

Basically, I plugged my ipod into my laptop as usual and itunes sprang up with an error message that i can't quite remember. I just remember that it mentioned a file corruption and that i should either restore the ipod settings or i should disconnect and reconnect it. I reconnected it and got the same result, then tried again. This time iTunes didn't recognise it all and within a minute of being connected my ipod reset itself. The laptop registers it, but my ipod just keeps resetting itself and i don't know what to do. I've tried resetting it and restoring default settings, so what more can i do or is a repair the only option?

Follow the steps mentioned in this article to disable the camera notification: http://support.apple.com/kb/TS1501 , then try again to connect to iTunes.

Nano keeps rebooting itself while updating

So, whenver the ipod first sets itself up, renames itself, etc., everything seems fine. I then start loading songs onto it and it seems to be going fine, until it randomly reboots itself. And when windows recognizes it again, the corrupt file ballon pops up. itunes now recognizes it as a generic IPOD, not the renamed one from setup. And it says there's anywhere from 200 to 600 mbs used up on the ipod, but there's nothing on the thing. So I restore it... and it goes through the same process all over again. So I uninstall both itunes and the updater, reinstall, restore... do the five rs thing untill the cows come home, same thing every time. Reformat the ipod with the hp utility? Sure, doesn't help. Nothing I've been able to find on this forum or apple's support site is of any help.
I already returned one nano for this same problem. The second one keeps doing the same thing. So you would think its my computer, right? That is, except for the fact that my wife's nano works just fine with no problems whatsoever. What the heck is going on with this thing? Could it be a bad batch of nanos? Should I bring this one back and try a third?
Any help would be appreciated. Thanks.

i had the same problem ... and came across it again.
try disabling windows write cache it worked for me during a while : http://www.pcmag.com/article2/0,1895,1819756,00.asp

Ipod Mini reset itself while playing

Don't know if this is an issue or not. I was playing my songs shuffled and in the middle of a song the ipod shut off and reset itself. The ipod is only 1 day old, just wondering if this is a problem or what could have caused this. It had almost a full charge at the time.

Hi BB,
Thats amazing, 1 day old iPod Mini.
The first thing you should try is the "The Five Rs".
Jon

Ipod keeps resetting itself with folder and exclamation point.

Well, I was listening to some music one day when my ipod just shut off on me.
I reset it because it wont turn back on and it shows me the apple emblem and then a folder with an exclamation point and then shuts off. It will do this as long as I am willing to stand there and keep pushing any button.
At one point and time it would actually make an audible spinning sound and then come to a halt and repeat that over and over again.
I tried charging it and nothing changed.
I tried hooking it up to the computer and the computer does not even recognize it being connected anymore.
Could a bad/corrupted song possibly ruin the ipod? Anything suggestions as to what my problem may be?
Thanks in advance!

Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Why does my iPod keep resetting itself back to factory setting when I sync it to iTunes?

I got a new mackbook air and I had to restore my iPod nano to get it to sync to it. But now everytime I sync it, it will say syncing and then ready to disconnect but then it restarts itself to no music. I don't know why it's doing this...help!

I would try restoring it in iTunes first. See if that clars it up.
i

Help!! My iPod keeps resetting itself.

Hey guys,
So when I leave my ipod in my deak for a day and take it out the next day to listen to it. It doesn't turn on conventionally...I get the apple logo on a black backdrop. Then it gets me to the menu.
And also, when it was plugged into my Kensington FM Transmitter and I tried to switch songs. Again it shut off, and went straight to the screen with the apple logo with the black backdrop.
Should I be worried???
Windows XP

Hi Pagal4321,
Welcome to Apple Discussions
That could be a problem with your FM Transmitter. Have you noticed this problem before with a charger? When your iPod wakes up with the Apple Logo, that means it was in a "deep sleep" over 36 hours or so. You can find more information on the different "sleeps" in Knowledge Base Document #60945.
Jon

IPod keeps turning itself on and off after attempted update

I attempted to update my iPod touch 4 from iOS 5.0.1 to iOS 5.1 but now my iPod keeps shutting itself off and turning itself on.

- Try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then try to restore the iPod.
- If you could not restore and it is still turning on and of and on and off...let the battery fully drain. After charging for an hour try the reset and restore again.

My iPhone 5 keep rebooting itself after update to iOS 8? My friends iphone 5 is doing it too...already reset the phone and the problem till happen.

My iPhone 5 keep rebooting itself after update to iOS 8? My friends iphone 5 is doing it too...already reset the phone and the problem till happen.
What at can I do to fix the problem???

Hello there, Fernandox26.
The following Knowledge Base article offers up some great steps for troubleshooting isues with unexpected power issues with your iOS device:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My Ipod just keeps resetting itself.HELP!!!!

My 60 GB ipod video just keeps resetting itself. I have tried to reset it and plug it into my computer, what should I do??
Windows Windows XP

Try the standard fixes:
- Reset. Nothing is lost
Force an app to close: Hold down the On/Off button for a few seconds until a red slider appears,
then hold down the Home button until the app quits.
- Restore from backup
- Restore to factory settings/new iPod
If still problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

IPod keeps resetting while playing an album

I recently purchased the new Kings of Leon album, Only by the Night, on iTunes. However, when I try to listen to it on my iPod, after certain songs the iPod will reset itself and show the black screen with the white apple. This is the only album that this has ever happened with. I tried deleting the album and reloading it, but it keeps happening.

Hey, just had this problem but its been fixed.
This was my question.
http://discussions.apple.com/thread.jspa?threadID=1724166&tstart=0
Might have to wait until they reply to ur Reported Problem Question before all the steps work. Took about 24hours to reply.
Hope it helps

My ipod video keep reseting itself

my ipod video keep reseting itself when i do a fast forward during a video is played......
why would this happen?

Check out my posting here
http://discussions.apple.com/thread.jspa?threadID=483451&tstart=0
Regards
./sherif

Can anyone please tell me why my ipad keeps resetting itself and is slow on Internet since last update

Can anyone please tell me why my ipad keeps resetting itself and is slow on Internet since last update

I have tried doing restore but nothing is working. It has only been happening since the last updates

IPod keeps reseting itself while updating

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