Ipod Mini has unhappy icon with an exclamation mark

When I turn on my Ipod mini I get an unhappy icon with an exclamation mark. I attempted to restore my mini, but then my computer doesn't recognize the ipod when i plug it into the USB port. What can I do?
I have a dell dimension E310.

Check these out:
iPod Doesn’t Appear in iTunes/iPod Sad Icon
Good Thread About iPod Sad icon/Folder with Exclamation Point
I hope this helps!

Similar Messages

  • I get an error message when I try to use share function on IPhoto. I get the triangle icon with an exclamation mark inside of it.

    I get an error message when I try to use the share function on iPhoto. When I try to share photos via email a triangle icon with an exclamation mark appears. Why can't I use share function?

    The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
    What version of iPhoto? Assuming 09 or later
    Option 1
    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
    If that fails:
    Option 2
    Download iPhoto Library Manager and use its rebuild function. (In Library Manager it's the FIle -> Rebuild command)
    This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. 
    Regards
    TD 

  • IPod displays a folder icon with an exclamation point

    I know ,ive read & tried the 5Rs posted on web but it just don't seems to work.
    I keep having this icon even when i plugged onto the USB,there's no response at all EVEN when i open the iPod Updater 2006-01-10 to restore factory settings..Why???????
    I thought maybe my batt is dead flat,tried to charge but i don't see any battery charging sign...IT'S STILL THAT ICON!!!
    I'm kinda freak out..Can anybody help me out??
    Think the last & only option is to send it back to apple shop to troubleshoot.....
    iPod Nano   Windows XP  

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • IPod Mini and Folder Icon with ! on Startup

    I upgraded to ITunes 7.0, and like a lot of people, had problems getting my Mini out of recovery mode. So I deleted 7.0, reinstalled 6.0.5, restored my Mini and transferred my library, and everything seemed to be working until I disconnected my Mini. My Mini booted up then froze up on that darned Folder icon with the "www.apple.com/ipod/support" url underneath it. Windows XP is only recognizing my Mini as a USB Mass Storage Device. ITunes recognizes it and can even play mp3s off of it. I tried restoring my Mini again and resynced it only to have it come out with the same problem.
    Any ideas on what's going on? How should I fix this?
    Thanks!!

    Connect your iPod and wait for it to appear in iTunes.
    Select your iPod in the source pane
    Under the "summary" tab, select the option to "enable disk use"
    Click Apply (lower right-hand corner)
    Exit iTunes (don't eject the iPod first)
    Click on Start, right click on MyComputer, and click Manage
    Click on Disk Management in the left-hand side
    Wait for it to finish connecting (it might take a few minutes)
    You'll see your iPod listed under your main hard drive. If it's a 4GB iPod Mini, it will show a capacity of about 3.72GB
    Make SURE you've found the iPod
    Right click on it and click format
    Set the options as follows:
    *Volume Label = iPod
    *File System = FAT32
    *Allocation unit size = default
    Leave "quickformat" unchecked, and click OK to start the format.
    This may take a little while to complete
    If it doesn't complete successfully, try it a second time.
    If it does complete successfully (first or second attempt) go back to iTunes and restore it again.
    Also, make sure you're not unplugging the iPod while it has "do not disconnect" on the screen.
    CG

  • 2nd Generation Touch Wheel iPod - iPod displays a folder icon with a ! mark

    Hi,
    My girlfriend has been using my old 2nd generation touch wheel iPod, and yesterday she was trying to listen to some music, and the iPod would load the name of the song, artist, album etc, and then skip to the next song without playing any music, and would keep skipping to the next song over and over and over.
    My girlfriend showed me this with an album that she had recently just added to the iPod, from a CD that she purchased and ripped to mp3's using iTunes, so initially I thought maybe it was just a problem that occurred when the CD was being ripped, so some corrupt mp3's or something. However we tried a range of other songs on the iPod and the same problem occurred.
    So I figured something must have gone array with the firmware on the iPod, and thought maybe the problem might be solved by resetting the iPod, which I did by holding down the menu and play / pause button until the iPod reset.
    When the iPod reset, the apple logo came up on screen and interchanged between the apple logo and the folder with a ! mark icon. When I connected the iPod to the computer, iTunes wouldn't find it, and the screen on the iPod said it was in disk mode.
    Listening to the iPod I could hear the disk spinning, and then make a click sound, and then repeat, and it is not possible to turn it off.
    Does anyone have any suggestions as to what has caused the problem, and more importantly how it can be fixed?

    f a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
    http://www.ipodresq.com/index.php
    http://www.ifixit.com/
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    Spank your iPod
    http://www.youtube.com/watch?v=3ljPhrFUaOY
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    My iPod ism’t resetting and isn’t being read by my computer
    http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • Why is the Triangle icon with the exclamation mark appear over the icon on the top right of my screen?

    The title is pretty much my question >_>

    Hi KingKoward,
    Please refer to the following thread where the issue stands resolved:
    Creative Cloud "Download Error" message
    Regards,
    Sheena

  • Ipod mini minus/plus icon on screen

    My iPod mini has an icon that is a double -/+ right under the battery. should I worry about it? Otherwise it is playing normally. Does it have anything to do with static electricty?

    "Does it have anything to do with static electricty?"
    Er, no. You have the shuffle/repeat feature turned on. : )
    About the icons on the "Now Playing" screen.

  • IPod shows a folder icon with exclamation point after discon

    Since I always ignore instruction booklets with new devices, I failed to notice the warnings with regard to configuring my iPod mini on a Windows PC. I did not install the included software first and I tried to sync with iTunes (my girlfriend already has an iPod mini so iTunes was already installed). As a result I ended up with folder exclamation point icon.
    I tried the folowing already:
    1) Reformatting the disk through windows explorer
    2) Reset:
    The folder icon with exclamtion point appears after reset
    3) Running Updater 2004-04-28:
    After plugging in the iPod at the prompt, the message "iPod updater can;t install firmware on connected iPod. The iPods hardware and the updater firmware are not compatible." I got the same message when doing the same thing in 'disk mode'.
    4) Running the software on the disc that came with it:
    When prompted I connected the iPod to the PC. I get a message "Your iPod has been connected. Please wait while the system recognises the device". And then nothing happens.
    Please can anyone advise me how to fix this problem?

    Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
    I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
    As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
    I turned on the iPod updater.
    When it said i had to connect my iPod I did it
    Then I pressed RESTORE
    After that I plug it in the A/C adapter
    It worked
    I connected the iPod to the computer again
    iTunes worked and my iPod is working as a new one!!

  • IPod shows a folder icon with exclamation point

    IPod shows a folder icon with exclamation point when I turn it on, and says: "www.apple.com/support/ipod"
    I can't restore the I Pod or reset it as they first told on the support web site, because it only appears that message...
    I installed the latest version of the iPod updater and it didn't work also.
    When I go to the iPod updater it gives me the "iPod service error" message.
    What must I do!
    I'm on a Windows XP.
    Help me please!!

    Ok guys!! I did it!! I fixed my iPod! I want to thanks Apple for the great help they gave me (I'm being sarcastic)!
    I remember that I downloaded iTunes 4.9 and the iPod updater from 2 two weeks ago on my neighbor's computer.
    As this problem (IPod shows a folder icon with exclamation point when I turn it on) only happened since I upgraded iTunes to 5.0 version and iPod updater, and after one and a half day calling Apple, reading the entire web site looking for an answer, discussing with a lot of people about this problem and nothing happened, I wanted to give the last try and went to may neighbor's computer!!
    I turned on the iPod updater.
    When it said i had to connect my iPod I did it
    Then I pressed RESTORE
    After that I plug it in the A/C adapter
    It worked
    I connected the iPod to the computer again
    iTunes worked and my iPod is working as a new one!!

  • Folder icon with an exclamation point

    My ipod told me I had a corrupt disk so I restored it. I then tried to sync it with my itunes library but after a while it said "The iPod (my name) cannot be synced. The required file (or disk) cannot be found." And then it says the sync is finished. When I look at my iPod, only a few of my songs appear as opposed to the number that it got to when syncing. I then tried restoring it again but the computer now freezes and doesn't find the ipod and only unfreezes when the ipod is unplugged. Occasionally itunes comes up with a message about my ipod being corrupt and needs to be restored even when the ipod isn't plugged in. Now the folder icon with an exclamation point has come up on my screen, and it will not connect to the computer at all. I have tried putting it into disk mode but it still doesn't work. does this mean that I have no hope and I will have to buy a new one??

    I have tried all of those. when i even tried to
    restore factory settings, it said ipod manager
    internal error. what is that? and one other thing i
    noticed, the lock symbol that appears when you slide
    the hold button appers at the bottom of the computer
    screen when my ipod is attached, I guess suggesting
    that it is locked, but when i toggle it on the ipod
    itself it appears and disappers as indicated. this
    is driving me nuts!
    iPod Manager Internal Error deals with the software versions you have on your computer. One of them might be out of date. Make sure you have iTunes 6.0.4 (open iTunes, click on Help, click on About iTunes. The version is the top line of the gray text that scrolls up). Then make sure you have iPod Updater 2006-03-23.
    If you need to update iTunes you can get it at
    www.apple.com/itunes/download
    If you need to update iPod Updater you can get it at
    www.apple.com/ipod/download
    If you find that your software is all up to date, try just restarting your computer, and then restoring again. (If you have your iPod in disk mode, you should disconnect it before you restart your computer).
    If that doesn't work, just uninstall and reinstall iTunes. This should resolve the iPod Manager Internal Error.
    As far as the lock icon goes... I'm not sure about that one. It might have something to do with having the iPod in disk mode, or it might just be acting weird because of what's going on with the iPod right now. As long as it isn't blocking you from trying the steps to fix the iPod, I wouldn't worry too much about it for now. Maybe it'll act normally once you resolve the !folder.
    Best wishes,
    CG

  • Ipod Mini Beeping, folder icon, battery icon, doesn't work

    My iPod mini, has a beeping sound when attached to the USB port and the folder icon keeps coming up, then the Apple logo come up, then the battery icon come up. iTunes cannot see it either.

    Hello, folkartist. 
    Here is an article that you may find helpful when experiencing this issue.
    iPod displays a sad iPod icon
    http://support.apple.com/kb/TS1373
    Cheers,
    Jason H.

  • My new ipod touch has no icons just background screen. Is this normal?

    My new ipod touch has no icons, just background screen. Help?

    The screen of a new iPod will have a iTunes and a USB cord icons. To use the iPod you first have to connect the iPod to a computer with an internet connect and which has the latest version of iTunes installed. ITunes will give you instructions after you connect the iPod to the computer.

  • IPod Mini has no library.

    Hello everyone, this is my first post ever. It's a sad story, actually. I had a beautiful 1st generation iPod touch for about two years ago. Recently, my girlfriend's father managed to water damage my iPod touch, and refuses to replace it. Nice guy, isn't he? I don't have to funds to replace my touch, and I know nobody in the world covers water damage, so I found my old 4GB iPod mini. I want to use it until I can save up for a new however, it's not recognized by iTunes. Windows XP recognizes it as an iPod, but iTunes (9.2.0.61) never recognizes it. I tried using 3rd party programs such as CopyTrans, and CopyTrans diagnosed the issue saying that my iPod mini has no library and thats why it can't be recognized. How do I fix this? Thanks to all for reading and helping!

    Hello jbass54,
    And welcome to Apple Discussions!
    Have you tried some of the basics yet such as trying a different connector cable or simply plugging the iPod into different ports? Perhaps try and reset the iPod with it connected to your PC. To do this, toggle the hold switch on and off, then press and hold the Select (Center) and Menu buttons together until the Apple logo appears. You may want to attempt this a few times for good measure.
    If still no luck, try and force the iPod into *Disk Mode*.
    http://support.apple.com/kb/ht1363
    Here is more troubleshooting procedures to follow for this issue.
    [iPod not recognized in 'My Computer' and in iTunes for Windows|http://support.apple.com/kb/ts1369]
    As well as this one.
    [iPod appears in Windows but not in iTunes|http://support.apple.com/kb/ts1363]
    B-rock

  • Ipod mini has a sad face!!

    my 4gb ipod mini has a sad face and it will not work anymore. How can i get it to work again? Any ideas?

    See these troubleshooting articles.
    My iPod is sad.
    What does this picture on my iPod mean?
    Also, there is a pretty comprehensive post written by another forum member which is about the sad iPod icon. Be aware that it's quite involved and contains some info that will almost certainly void the warranty. If your iPod is still within the warranty period, you should use that option first.
    The Sad iPod icon.
    You can arrange online service here.
    Service request.

  • My ipod mini has got slow, what schould i do?

    My ipod mini has got slow, what should i do?

    Is this a problem with an iPod or iPad? (You state iPod.)
    The problem could be with your router and internet connection. You can download several apps to check your speed.
    How to Fix a Slow iPad
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-A-Slow-iPad.htm
    iPad running slow? How to speed up a slow iPad
    http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
     Cheers, Tom

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