Ipod Nano frozen, and appears to be crashing my computer when I plug it in

After owning my ipod nano for a whopping two hours, and playing a total of two songs on it, the nano froze. I attempted to select music based on album, hit play, and it froze on that position. It doesnt dim or power down after awhile or anything.
I hooked it up to my machine and tried to start itunes, and it would not start. Later, I started itunes by itself after rebooting the machine. Plugging it in after the fact causes no change on the screen (still frozen) and itunes never acknolwedges that an ipod has been plugged in.
I read the instructions, and know that supposedly, according to the instructions, holding down the mouse wheel for five to ten seconds, or flicking the hold switch will reset the ipod.
Unfortunately it doesnt.
I'm really, really regretting this purchase. Anybody know what I should do?

To clarify it only crashed my computer once, but did seem to actually prevent itunes from starting.

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