IPod does not show up in iTunes or My Computer when its plugged in

I've tried several iPods (all 5th gen 30gig) on my system. The first one I tried worked fine (but sadly wasn't mine!), but none of the others tried since have ever worked, even though they work on other systems.
The problem is that when I plug the iPod in neither iTunes nor My Computer sees the iPod. The PC knows it's there because the iPod shows up under "Other Devices" in Device Manager. (On a system where the iPod is working properly it shows up as a Disk Drive in Device Manager, by the way.)
I've tried all the fixes on the Apple support site, working my way through the relevant piece (61711) on the Apple knowledge base. I've also upgraded to iTunes 7 and read the new stuff on similar problems encountered by some people upgrading and tried the fix just posted on the front page of the Apple support site but it didn't work (I got this problem long before upgrading to v7, so I guess it wasn't aimed at my issue.)
Any ideas?
Oh and I ran the iTunes diagnostics tool and it generated all this stuff below, which might be relevant - who knows?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dimension 5000
iTunes 7.0.0.70
iPodService 7.0.0.70 is currently running.
iTunesHelper 7.0.0.70 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskMaxtor6Y160M0_________________________YAR51HW0
Could not get bus type for CD, 50. Problem with installation of drive in Windows.
, Bus Address [0,0]
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658, PCI bus 0, device 29, function 0. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659, PCI bus 0, device 29, function 1. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A, PCI bus 0, device 29, function 2. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B, PCI bus 0, device 29, function 3. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C, PCI bus 0, device 29, function 7. Device is working properly.
No IEEE 1394 Host Controller found.

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IPod does not show up in iTunes or My Computer when its plugged in

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