Ipod not connecting to itunes or windows but displaying connect to itunes message.
I have an ipod classic 5th gen and it says connect to itunes with the usb logo and everything. But when I plug it into the computer running windows 7 the ipod changes to a full white screen with do not disconnect on it but if I disconnect it changes to ok to disconnect. When I plug in my ipod to my computer neither the computer nor itunes recognizes the device. Also if I reset (hold menu and center button) it comes up to the same screen. Please help!
Thanks
Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
-Griff W.
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