IPod Touch Email Connection Issues (Cox)

Question

I would appreciate any guidance. I have a system running XP SP2, with a Motorola cable modem (Cox internet provider), and a Linksys router. I just set-up my 32GB Ipod touch - and wireless Safari access is working great.
I'm trying to set-up Cox email, and can't get it running. I keep getting "Secure Connection Failed. The certificate for <my email address> may be invalid." on my iPod touch. I use Outlook Express on my PC and am simply duplicating the settings on my iPOD. I'm thinking I may be missing something simple. Here are my iPOD touch settings:
Name: <Entered My Name>
Address: <Entered My Email Address>
Description: <Entered My Chosen Description>
INCOMING MAIL SERVER:
Host Name: pop.west.cox.net
User Name: <Entered My Username>
Password: <Entered My Password>
OUTGOING MAIL SERVER:
Host Name: smtp.west.cox.net
User Name: <Not required - leave blank>
Password: <Not required - leave blank>
Once I save the settings I get the error.
Any thoughts, or guidance? Has anyone heard of problems getting email working with Cox as a provider?
Thanks Again - Brett

Answer 1

hmm a quick google search might help you. (search before you ask)
http://discussions.apple.com/thread.jspa?threadID=1356342&tstart=106
"I called Apple support regarding this issue today and managed to get my problem resolved. When I went to add a new mail account it gave me the same error posted above... however, if you click "Continue" and wait about 2-3 minutes (yes, minutes) the iPod will come back and ask you if you want to try creating the mail account without SSL. Another window will come up after about 2 minutes confirming that it cannot create an account with SSL, and then prompt you again if you want to go ahead and create the non-SSL account. You click yes, wait ANOTHER 2 minute and voila. It jumps back to the main settings screen and you have a working mail account.
Their support representative said it sounded like they would be releasing a patch in the future to make this easier (and reduce the timeout for SSL testing so you don't have to wait so long)."