Is Acrobat Pro right for us. We have an Employee Handbook that needs editing. Some is current pdf, some from an older version. Want to get all into one handbook, have the table of contents automatically adjust and link to specific pages from the ToC.

You can download the trial version (http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html) to convert the PDF back to WORD if you do not have the original. The conversion may not be perfect, but it is typically better than starting from scratch. You may be lucky and get a good result. You might check the settings (in the save screen) to try retain format versus retain text flow. The format version can be a pain to edit since it creates a bunch of text boxes. The flow version may require you to reformat in WORD, but you likely would want to do that anyway.

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HT204266 Well i downloaded a free app from the app store and after i downloaded it i wanted to get more features but it costed $0.99 so i purchased it and then when i re-oppened the app it was still locked like if i had not purchased it. What am i suppose

Can someone please help me!?

Hi Paula_Carlos,
I'm sorry to hear you are having issues with the in-app purchase on your iPhone.
The first thing I would suggest is to log out of your iTunes Account on your iPhone, turn the iPhone off and then on again, and see if apps finish updating:
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
If the issues persists, the article below will give you a few more troubleshooting steps:
iOS: Troubleshooting applications purchased from the App Store
Try the following steps to resolve your issue, testing the app after each step.
1. Update your device software
Update your device to the latest version of iOS.
2. Check for app updates
Ensure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
When prompted, enter your iTunes Store account information. App Store will then download and install the application updates.
Note: Some applications may require a Wi-Fi connection to update.3. Install another app from the App Store
4. Restart the application
If the issue affects only a single app, try closing just that app:
Press the Home button to return to the Home screen.
Double-tap the Home button to display recent apps.
Tap and hold the affected app until the red minus appears.
Tap the red minus to quit the app.
Press the Home button, then restart the app.
5. Restart your deviceHold the Sleep/Wake button until "slide to power off" appears. Slide to power off your device. When it is off, press the Sleep/Wake button to turn it back on.
6. Reinstall the affected application
Remove the application from your device and reinstall it.
Touch and hold any application icon on the Home Screen until the icons start to wiggle.
Tap the "x" in the corner of the application you want to delete.
Tap Delete to remove the application and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the application and then download it again.
Note: If it is a paid app, ensure you are using the iTunes account you purchased the app with originally. If it is not, you will be charged for the app again. For more information regarding downloading previously purchased items, see this article.
I hope this information helps ....
Have a great day!
- Judy

I have an unlocked iphone 3gs running ios 6.0 currently with straight talk. I was able to get all the functions working except mms.Do you think this issue will be resolved ? I really would like that option on my phone. I have tried everything.

Can't get mms. to work have, tried everything I have found online.ST tells me it's Apples' problem Apple tells me it's STs' problem.Does anyone think this issue will be resolved ? My phone is an Apple unlocked 3gs running ios 6.0 on Straight Talk using atts' towers.

I am having the same problem but cannot get anything but the actual phone to work. I have a unlocked 3GS running 6.0 (what was I thinking?). No data whatsoever, no texting, no visual voicemail. I simply cannot access the APN settings. I have tried sim swap, I have tried APN changers. I have been on the phone with ST tech support for hours and hours. I have tried to get the answers from a "genius". I am stuck and looking at Android devices, but would really like to keep using the iphone with Straight Talk.

Acrobat Pro 9.0 freezes when viewing/scrolling through the table of contents of a document

I am hoping someone can help me or has experienced the same problem I'm about to describe. I belong to the technical publications group of a fairly large company and I review a lot of PDF documents. I just installed Acrobat 9.0.0 (via CS4 Design Standard) and I've noticed on larger documents where there's a full page or several pages worth of Table of Contents, Acrobat 9.0.0 seems to freeze up when I begin scrolling through the TOC. For example, if I want to use the Text Edit tools or use a sticky note, when I press on an icon, Acrobat will freeze for a good 10 seconds, then will allow you to press the icon. It tends to freeze each time I want to make my next edit or even pressing the up/down arrow buttons to go to the next page. Once I get through the TOC pages, Acrobat seems to function normally--no freezes.
Has anyone experienced this? Would appreciate any kind of advice on how to fix--perhaps there's a patch or update?
I didn't experience any of this using Acrobat 8.0--I never had any real problems with Acrobat until 9.0.0.

Your issue may not be related to a difference between v8 and 9.
I have not had this problem on my computers, but a coworker had this issue. For many documents that others were able to open and scroll through without issue, his computer was freezing and unfreezing. IT determined his graphics capabilities were not able to keep up with the requirements of working with larger documents and gave his computer a RAM upgrade and a new graphics card. Particularly during scrolling, higher demands are made on the computer to graphically render and re-render page content. Documents giving him problems before became a non-issue.
A new graphics card is obviously a $$$ solution, but you might want to check to see if your RAM meets the minimum requirements and check to see if there are any program updates (Help > Check for Updates).
I have had an issue of pdfs freezing, but not specifically in the table of contents areas. If your document has pages with images that have an unusually high number of layers, it may affect the ability to work effectively in the document.

Why is my book rejected because of the table of contents?

Why is my book rejected because of the table of contents?
I have submitted a chidlren's book, so there are not multiple chapters. There is only one "chapter" which is teh entire 40-page book.
IBook Author automatically creates a table of contents, which just has one chapter.
When I click on the chapter, it does not go to the next page. So once someone downloads the book from ibook, they are stuck on the table of contents page.
That seems to be a big reason for why it is getting rejected, although the actual text is cryptic:
6.1.4. Incomplete/Inaccurate Functional Table of Contents
The EPUB's spine in the NCX is used to create the table of contents in iBooks and provides a direct navigational link to the appropriate sections of the book. Since it is a key element to the customer's interaction with a book, all EPUB spines must contain a complete listing of all chapters or book sections.

If you know what makes it not work....fix it.
The text is simply picked out from the nearest applicable cause.

How do I add headers to the Table of Contents?

Hi there,
I have a book that mainly consists of text boxes rather than inline text. The main title (on each page) is what I want to show up in the table of contents so the reader can just tap the title and jump to the page. How I tried to do this was make the titles "Header 1" and then go to table of contents and add that to the list but it doesn't seem to be working. I am thinking it's because TOC might only work with inline text. Does anyone have any other suggestions for this?
Any help would be greatly appreciated.
Thanks,
Caleb

Sorry, I'll try to describe this layout as best I can and if I still need to change it to make it work then I guess that's life.
Page Layout
Preface
Mission Statement
About the Author
Acknowledgements
Using the Manuals
Chapter 1 - Muscles of the Lower Leg
Soleus Medial
Soleus Lateral
Plantaris
etc.
Chapter 2 - Muscle Quizzing
Soleus Medial
Soleus Lateral
Plantaris
etc.
So when your in the table of contents, you can swipe between preface, muscles of the lower leg, and quizzing pretty easily. In preface (underneath the preface title in the table of contents) it shows a list saying Mission statement, about the author, etc.) I want that same list to appear for the pages under Muscle Quizzing.

Citing Markers in the Table of Contents

I have created a document with a Running Header/Footer variable and a Marker1 definition in the master pages. The paragraph style for the Running Header/Footer is "Chap". I would like to recall this tag so that it appears in the table of contents. When I try to reference it in the table of contents by using the "Chap" tag, nothing happens.
My question is: Is there any way to pull the data from the marker variable as a "Chapter Title" into the table of contents. If so, how?
Thanks a million!
Hill

OK, Hillary, is "Chap" the name of the para tag that is only in the header of the master page?
Or is it the name of the para tag in the text flow that formats the name or number of the chapter?
If the former, it'll never show up in the TOC because it only exists on a Master page.
To be listed in the TOC, the tag needs to be in the main text flow.
Most of the time, when people set up a book file, would use one tag to format the chapter title. Then they would include the name of that tag when they set up the TOC. To put the name of the chapter in the header or footer, you'd format a Running H/F 1 (or any other number) so that it contains a string like <$paratext[ChapterTitle]>
Art

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well

I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?

Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh

How do I preserve the embedded hyperlinks when printing to .pdf?   I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality.   I assume it's just the flick of the right button – I just need help finding that

How do I preserve the embedded hyperlinks when printing to .pdf?
I am using Acrobat Pro XI for Mac, and when I export to .pdf the existing hyperlinks lose functionality.   I assume it’s just the flick of the right button – I just need help finding that button.
Can you help? Thanks!

How: MS Word to .pdf by Command P, hitting the PDF button, and then the button for "save as Adobe pdf"
I didn't have this problem at all on prior versions of Adobe on my PC.   This isn't a Mac attack, is it?

I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PL

I have purchased the Acrobat pro subscription for 1 year and have followed the steps to install it. But when i go to start it, It crashes and it does this every time! I have restarted my mac pro and also restarted in safe mode but it just doesn't work! PLEASE HELP!!

Hi jim1287,po
Check for the latest updates. Installing latest updates should resolve this problem.
Also, try to ran disk repair using safe mode in Mac, for instructions please visit: http://support.apple.com/kb/PH14204
Try enabling root user profile on mac and try to check. OS X Mavericks: Enable and disable the root user
Regards,
Ajlan Huda.

HELP! I shut down my macbook pro and now after applications have been in full screen mode for awhile they automatically minimize and it takes me back to the desktop. How do I fix this?

I shut down my macbook and now while applications such as safari have been open for awhile, even while active, will automatically minimize and it take me back to the desktop. How do I fix this?

I should add that this has happened before and I feel like it was a quick un-toggling of a box in my settings, but I can not remember what to do.

I am formatting an ebook and want to convert the doc. to an ePub with the Table of Contents links intact. Is there a way?

I have formatted an ebook in word and created a doc. I now need to also convert it into an ePub. I have downloaded the latest version of pages and am having difficulties trying to make the Table of Contents links work. The tabs in all the youtube videos out there are not showing up in this version. Please help!!!!

You might have more luck here.
Pages for Mac
What version of pages do you have?

Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager. All of the systems keep reporting as 'NOT APPLICABLE'. All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems). All systems that have Acrobat Pro are 11.0.09.
In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
Adobe Systems Acrobat 11 Catalog
Adobe Systems Reader 11 Catalog
and the SW Patch Manager downloads the msp's straight from Adobe.
I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

It sounds like you are attempting to use the SCUP catalogs outside of the MS solution. I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK: 11 SCCM-SCUP — Enterprise Administration Guide
That being said there "should" be logging available in any deployment solution. Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be. If you have logs then post the output and the forum members "might" be able to assist you.

II am using acrobat Pro 9 for the Mac OS. I recently created a form and sent it to several individua

I am using acrobat Pro 9 for the Mac OS. I recently created a form and sent it to several individual. They filled the form out with acrobat reader and said that they were unable to save the information, therefor unable to send it back to me. What can I do to address this problem?

You didn't forget to Advanced menu and set Reader Rights.Once you do that then, they can save and send back to you.

Acrobat Pro XI for Mac crashed and now says trial is over

Earlier today I downloaded and installed Acrobat Pro XI for Mac on my MacBook Pro Retina 15-inch early 2013 running OS X 10.9.4. I compared two documents. While skimming the comparison document, Acrobat seemed unstable, e.g. when I tried to select text to copy Acrobat would freeze and show the spinning pinwheel for a minute or two. When I finished skimming the comparison, I closed the file, and clicked "don't save," it crashed. When I restarted Acrobat, it told me the evaluation period was over.

Hi rlauriston,
It is unlikely for an application crash to eliminate the trial days usage.
Did you check with a different Admin user account?
Regards,
Rave

Is Acrobat Pro right for us. We have an Employee Handbook that needs editing. Some is current pdf, some from an older version. Want to get all into one handbook, have the table of contents automatically adjust and link to specific pages from the ToC.

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