Is it possible my WES610N keeps crashing my modem (Sagemcom Connection Hub)?

I have a Cisco WES610N Entertainment bridge. I also have a Sagemcom F@st 2864 modem (connection hub) with Bell Canada. When connected at first, the modem works, along with the bridge connected to my wireless amplifier. However after 1 to 5 days, the modem always stops working. Bell replaced the modem 3 times and I’m on my 4th one in 2 weeks right now. This 4th one stopped working after one day as well. However, this time I decided to see if the bridge is the problem and disconnected it. I then rebooted the modem and it now works fine again.
Is there something I need to do in the configurations of both in order for them to work well together without my modem shutting down every day?
Please reply if you know anything about this issue.
Thanks.

Hi Alan,
I have this problem too.  I had the SageComm replaced once, then the problem happened again.  I have cascaded wireless routers and connected the LinkSys 610N to the other wireless router, and the Bell Modem goes down after a short while.
This worked fine for about a year and I suspect it has something to do with the latest SagemComm firmware upgrade.
Dont waste your time trying to fix this.  There is a dearth of information and I have wasted a week on this problem in small incremental chunks.
No.  You are not crazy.
Ash

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    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IO80211Family          600.34
    com.apple.iokit.IONetworkingFamily          3.2
    com.apple.iokit.IOUSBUserClient          650.4.4
    com.apple.driver.AppleEFINVRAM          2.0
    com.apple.driver.NVSMU          2.2.9
    com.apple.driver.AppleEFIRuntime          2.0
    com.apple.iokit.IOAHCIFamily          2.6.0
    com.apple.iokit.IOUSBFamily          650.4.4
    com.apple.iokit.IOHIDFamily          2.0.0
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          278.10
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.AppleKeyStore          2
    com.apple.driver.DiskImages          371.1
    com.apple.iokit.IOStorageFamily          1.9
    com.apple.iokit.IOReportFamily          21
    com.apple.driver.AppleFDEKeyStore          28.30
    com.apple.driver.AppleACPIPlatform          2.0
    com.apple.iokit.IOPCIFamily          2.8
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.pthread          1
    com.apple.kec.corecrypto          1.0
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.93 GHz, 8 GB, SMC 1.45f0
    Graphics: NVIDIA GeForce GT 130, NVIDIA GeForce GT 130, PCIe, 512 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x8783, 0x53524433344731333333534D414300000000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: ST31000342ASQ, 1 TB
    Serial ATA Device: OPTIARC DVD RW AD-5670S, 295 MB
    USB Device: Built-in iSight
    USB Device: Keyboard Hub
    USB Device: Apple Keyboard
    USB Device: IR Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus:
    <Edited by Host>

    And what is wrong with Trend Micro Titanium as a package?
    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack, and what you should and should not do to protect yourself from that threat. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    If you find this comment too long or too technical, read only sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
       3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    For the reasons given above, App Store products, and other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. OS X security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they're not absolute protection. The first and best line of defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications, no matter what the source, should not be trusted if they do something unexpected, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. Any database of known threats is always going to be out of date. Most of the danger is from unknown threats. If you need to be able to detect Windows malware in your files, use one of the free anti-virus products in the Mac App Store — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. Most of the real-world danger of malware attack comes from highly targeted "zero-day" exploits that are not yet recognized.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. An anti-malware product from the App Store, such as "ClamXav," doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An anti-virus app is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    Anti-virus software may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use the software unless a network administrator requires you to do it.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user you don't have to live in fear that your computer is going to be infected every time you install an application, read email, or visit a web page. But neither should you have the false idea that you will always be safe, no matter what you do. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • How can I reformat my Mac Book Pro without using disc utility? My laptop keeps crashing, and needs to have everything reinstalled, but disc utility will no longer open, saying it 'quit unexpectedly'. I'm running Mac OS X10.6.8. I've lost install CD.

    My laptop keeps crashing. This seems to happen only when it's streaming from sites such as Netflix, YouTube or Spotify.
    Also, it stopped being able to run iTunes, and can't download Yosemite.
    I want to wipe it and reinstall everything - I've already done a full back up.
    The problem is disc utility will no longer open, saying it 'quit unexpectedly':
    I'm running Mac OS X10.6.8 and I've lost install CD.
    I have no idea what to do, but need to get this sorted as quickly as possible as I need my laptop for work.

    Even if you could open Disk Utility you can't reformat a disk while you are booted from it. You will have to use the install CD. Ring the Apple Online Store at the number given at bottom left of this page and give them the serial number of your Mac. You should be able to get the Snow Leopard install disks for a nominal fee.

  • My 2010 Macbook Pro keeps crashing- Cant diagnose if its Hardware or software

    Hello,
    This is my first post in the community. I apologize if this is a repeat question but I have looked through other threads and could not find a solution.
    My mid 2010 Macbook Pro 4GB Ram 120 GB SSD i5 keeps crashing for no reason. It crashes at completely different times and is not consistent. Sometimes if i am opening a new tab or multitasking, even if i am typing a document or copying and pasting text the mac would just randomly crash.
    At first I assumed it was a software problem so I deleted all files on the mac and installed the new OS yet the problem still continued. I have realized that if I do less tasks at a time it crashed less frequently but this is a mac and Im sure it is not normal if I can't do research and write a paper at the same time.
    Below is the report of one of the crashes. It would be great if someone could tell me if this is a software or hardware issue as I don't have warranty anymore and may need to purchase a new computer because I can't count the amount of times it has crashed while I was doing an assignment.
    Anonymous UUID:       90BFB526-92D6-7AE0-DA41-3EC4FA494004
    Thu Mar 26 19:32:11 2015
    *** Panic Report ***
    panic(cpu 2 caller 0xffffff7f892cef63): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff80adf61000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.8.6/src/AppleM uxControl/kext/GPUPanic.cpp:127
    Backtrace (CPU 2), Frame : Return Address
    0xffffff809bde2c40 : 0xffffff800652fe41
    0xffffff809bde2cc0 : 0xffffff7f892cef63
    0xffffff809bde2da0 : 0xffffff7f872ecb9f
    0xffffff809bde2e60 : 0xffffff7f873b618e
    0xffffff809bde2ea0 : 0xffffff7f873b61fe
    0xffffff809bde2f10 : 0xffffff7f87635056
    0xffffff809bde3040 : 0xffffff7f873d982d
    0xffffff809bde3060 : 0xffffff7f872f35f1
    0xffffff809bde3110 : 0xffffff7f872f10fc
    0xffffff809bde3310 : 0xffffff7f872f2a4b
    0xffffff809bde33e0 : 0xffffff7f888abefa
    0xffffff809bde3550 : 0xffffff7f8886d695
    0xffffff809bde35b0 : 0xffffff7f888a2308
    0xffffff809bde38f0 : 0xffffff7f8884f188
    0xffffff809bde3920 : 0xffffff7f8885324d
    0xffffff809bde3960 : 0xffffff7f87bcfd9a
    0xffffff809bde3ae0 : 0xffffff7f87bcf7f4
    0xffffff809bde3b10 : 0xffffff7f87bd4666
    0xffffff809bde3b60 : 0xffffff8006b010cf
    0xffffff809bde3bc0 : 0xffffff8006afe9c3
    0xffffff809bde3d00 : 0xffffff80065e4a87
    0xffffff809bde3e10 : 0xffffff8006533f8c
    0xffffff809bde3e40 : 0xffffff8006518a93
    0xffffff809bde3e90 : 0xffffff80065293bd
    0xffffff809bde3f10 : 0xffffff80066059fa
    0xffffff809bde3fb0 : 0xffffff8006636ea6
          Kernel Extensions in backtrace:
             com.apple.driver.AppleMuxControl(3.8.6)[BE610379-FAEA-3E8F-B6AF-F92B70B3C5CD]@0 xffffff7f892c0000->0xffffff7f892d3fff
                dependency: com.apple.driver.AppleGraphicsControl(3.8.6)[76B001B1-30F1-3D72-B264-85D77B254C 2F]@0xffffff7f892b8000
                dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f870d2000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f87245000
                dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[42706EB3-1447-3931-A668-FBAC58AAAA 7A]@0xffffff7f892bb000
             com.apple.iokit.IOSurface(97.0)[B4E2654D-4087-3875-9D59-E899A0A04F0E]@0xffffff7 f87bcd000->0xffffff7f87bdffff
             com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f8729c000->0xffffff7f87505fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f8728c000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f87245000
             com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f87510000->0xffffff7f877b9fff
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f8729c000
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000
             com.apple.GeForceTesla(10.0)[3EA67900-B4A9-30BB-964D-0904DA5421CC]@0xffffff7f88 846000->0xffffff7f88913fff
                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f86d24000
                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[E5A48E71-70F5-3B01-81D3-C2B037BBE80A]@0xff ffff7f8728c000
                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f87245000
                dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f8729c000
    BSD process name corresponding to current thread: com.apple.WebKit
    Mac OS version:
    14C109
    Kernel version:
    Darwin Kernel Version 14.1.0: Mon Dec 22 23:10:38 PST 2014; root:xnu-2782.10.72~2/RELEASE_X86_64
    Kernel UUID: DCF5C2D5-16AE-37F5-B2BE-ED127048DFF5
    Kernel slide:     0x0000000006200000
    Kernel text base: 0xffffff8006400000
    __HIB  text base: 0xffffff8006300000
    System model name: MacBookPro6,2 (Mac-F22586C8)
    System uptime in nanoseconds: 273789312489116
    last loaded kext at 266227231049184: com.apple.driver.AppleUSBTCKeyEventDriver 240.2 (addr 0xffffff7f89416000, size 12288)
    last unloaded kext at 266396405693567: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f89410000, size 16384)
    loaded kexts:
    com.avg.Antivirus.OnAccess.kext 2015.0
    com.apple.filesystems.smbfs 3.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AGPM 100.15.5
    com.apple.iokit.IOBluetoothSerialManager 4.3.2f6
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDA 269.25
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.GeForceTesla 10.0.0
    com.apple.driver.AppleIntelHDGraphics 10.0.0
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.driver.AppleSMCLMU 2.0.7d0
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.driver.AppleMikeyDriver 269.25
    com.apple.driver.AppleMuxControl 3.8.6
    com.apple.driver.AppleMCCSControl 1.2.11
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 327.5
    com.apple.driver.AppleUSBCardReader 3.5.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.iokit.SCSITaskUserClient 3.7.3
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.7.0
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleUSBHub 705.4.2
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.iokit.AppleBCM5701Ethernet 10.1.3
    com.apple.driver.AppleAHCIPort 3.1.0
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.AppleGraphicsDeviceControl 3.8.6
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 269.25
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
    com.apple.iokit.IOSurface 97
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 269.25
    com.apple.iokit.IOHDAFamily 269.25
    com.apple.iokit.IOAudioFamily 203.3
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.IOPlatformPluginFamily 5.8.1d38
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6
    com.apple.iokit.IOBluetoothFamily 4.3.2f6
    com.apple.driver.AppleGraphicsControl 3.8.6
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.3
    com.apple.iokit.IOUSBMassStorageClass 3.7.1
    com.apple.driver.CoreStorage 471.10.6
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3
    com.apple.iokit.IOBDStorageFamily 1.7
    com.apple.iokit.IODVDStorageFamily 1.7.1
    com.apple.iokit.IOCDStorageFamily 1.7.1
    com.apple.iokit.IOAHCISerialATAPI 2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.iokit.IO80211Family 710.55
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOAHCIFamily 2.7.5
    com.apple.iokit.IOUSBFamily 710.4.14
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 396
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
    Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
    Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE SSD TS128B, 121.33 GB
    Serial ATA Device: MATSHITADVD-R   UJ-898
    USB Device: Hub
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: Built-in iSight
    USB Device: IR Receiver
    Thunderbolt Bus:
    Any help would be appreciated.
    Thanks in advance

    You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.
    Residents of the EU may be entitled to warranty service for up to six years after purchase.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.
    You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.
    Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.
    If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.
    Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

  • Itunes 10.6.1.7 keeps crashing when syncing with the new Ipad

    Glad to find this forum!
    It's been a disappointing and frustrating week for me as I have tried to sync my new ipad with itunes 10.6.1.7. Itunes keeps crashing without reasons when syncing either apps, music or videos. Btw, I am using Windows XP SP3.
    So far, I have not been able to play any videos because Itunes always crashes.
    I have tried to re-install Itunes for more than 5 times [with fresh install] but the problem still occurs. I have also tried to downgrade to Itunes 10.5.3 as suggested in the other threads but Itunes still crashes. This only happens when syncing with the new Ipad.
    I have an Ipod Nano which works great on both version of Itunes.
    I am really disappointed because I can't watch movies and/or listen to music on my new ipad because it keeps crashing.
    My wish is just simple. I just want to be able to watch movies and listen to my music on my new ipad. Sadly, this is not possible yet.
    Can anyone help?

    I get the exactly the same problem with win 7, i rang apple support who suggested i try another machine/or create another account on my machine???? why should i, stupid ipad 3rd gen is now sitting here un syncable, apple support ....tut tut very poor support, its a shame im out of the 7 day period otherwise this ipad would be going straight back, older versions of itunes worked fine, some one must know a fix for this??

  • AI and PS keep crashing?

    Hi,
    Photoshop and Illustrator keep crashing and when making transformations on objects, the program stalls and is "jumpy", no smooth movements or easy nudging possible... HELP!
    Opening up a Google search takes 15sec.... switching between PS and AI takes around 30secs before the programm responds... I'm suspecting a lack of performance by the computer. Could you please let me know if the following configuration is enough to work comfertably?
    This is a regular office laptop with the following configuration:
    Computer laptop : ASUS
    Windows 8
    Carte graphique Intel R HD Graphics 4000
    Processeur Intel R Core Tm 13-3110M CPU @ 2.,40GHz 64bits
    Looking forward to your answer!
    Best regards,
    Riri

    Exact versions of Ps and Ai, please.
    BOILERPLATE TEXT:
    If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, such as total installed RAM, scratch file HDs, video card specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
    A screen shot could be very helpful too.
    Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
    http://forums.adobe.com/thread/419981?tstart=0
    Thanks!

  • My mac book pro keeps crashing

    After installation of ML 10.8.4 my mac keeps crashing with the Kernel Panic crash
    Here is the report
    nterval Since Last Panic Report:  70799 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    58C80615-D033-8921-80BC-F71919EFA59B
    Mon Aug 12 21:54:35 2013
    panic(cpu 0 caller 0xffffff802ea44078): "zalloc: \"kalloc.2048\" (681110 elements) retry fail 3, kfree_nop_count: 0"@/SourceCache/xnu/xnu-2050.24.15/osfmk/kern/zalloc.c:1826
    Backtrace (CPU 0), Frame : Return Address
    0xffffff80361bb770 : 0xffffff802ea1d626
    0xffffff80361bb7e0 : 0xffffff802ea44078
    0xffffff80361bb8c0 : 0xffffff802ea2463d
    0xffffff80361bb8f0 : 0xffffff802ee22dd2
    0xffffff80361bb910 : 0xffffff7faf8ab369
    0xffffff80361bb930 : 0xffffff7faf91bb6b
    0xffffff80361bb960 : 0xffffff7faf9201fa
    0xffffff80361bb9a0 : 0xffffff7faf920693
    0xffffff80361bba00 : 0xffffff7faf92102f
    0xffffff80361bba40 : 0xffffff7faf92f20a
    0xffffff80361bbbe0 : 0xffffff7faf8f0447
    0xffffff80361bbe30 : 0xffffff7faf94213d
    0xffffff80361bbec0 : 0xffffff7faf8b1ef9
    0xffffff80361bbef0 : 0xffffff802ee48588
    0xffffff80361bbf30 : 0xffffff802ee4708a
    0xffffff80361bbf80 : 0xffffff802ee471b9
    0xffffff80361bbfb0 : 0xffffff802eab3137
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4331(615.20.17)[16453F76-86D1-3CA2-9958-82319C77F1 D1]@0xffffff7faf8a4000->0xffffff7fafa9cfff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faf068000
                dependency: com.apple.iokit.IO80211Family(530.4)[E86BEE31-8EE0-34BE-A53F-2571D85CC628]@0xff ffff7faf835000
                dependency: com.apple.iokit.IONetworkingFamily(3.0)[F02560D1-ADE6-3AD9-8D05-43CB2B7C8B87]@0 xffffff7faf22e000
    BSD process name corresponding to current thread: kernel_task
    Mac OS version:
    12E55
    Kernel version:
    Darwin Kernel Version 12.4.0: Wed May  1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
    Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
    Kernel slide:     0x000000002e800000
    Kernel text base: 0xffffff802ea00000
    System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
    System uptime in nanoseconds: 72171919435506
    vm objects:19638080
    vm object hash entri:3080400
    VM map entries:5696960
    pv_list:16441344
    vm pages:72607464
    kalloc.32:1953792
    kalloc.64:51986432
    kalloc.128:4775936
    kalloc.256:2834432
    kalloc.512:4952064
    kalloc.1024:1077248
    kalloc.2048:1394913280
    kalloc.4096:5033984
    kalloc.8192:2613248
    mem_obj_control:1232896
    ipc ports:1861200
    threads:1097600
    vnodes:16507128
    namecache:7017600
    HFS node:21820528
    HFS fork:6664192
    decmpfs_cnode:2604056
    buf.8192:3547136
    ubc_info zone:3738456
    vnode pager structur:2076720
    vstruct zone:2816464
    Kernel Stacks:2048000
    PageTables:51265536
    Kalloc.Large:10213294
    Backtrace suspected of leaking: (outstanding bytes: 708608)
    0xffffff802ea43d29
    0xffffff802ea2463d
    0xffffff802ee22dd2
    0xffffff7faf8ab369
    0xffffff7faf9200f0
    0xffffff7faf920439
    0xffffff7faf92102f
    0xffffff7faf92f20a
    0xffffff7faf8f0447
    0xffffff7faf94213d
    0xffffff7faf8b1ef9
    0xffffff802ee48588
    0xffffff802ee4708a
    0xffffff802ee471b9
          Kernel Extensions in backtrace:
             com.apple.driver.AirPort.Brcm4331(615.20.17)[16453F76-86D1-3CA2-9958-82319C77F1 D1]@0xffffff7faf8a4000->0xffffff7fafa9cfff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7faf068000
                dependency: com.apple.iokit.IO80211Family(530.4)[E86BEE31-8EE0-34BE-A53F-2571D85CC628]@0xff ffff7faf835000
                dependency: com.apple.iokit.IONetworkingFamily(3.0)[F02560D1-ADE6-3AD9-8D05-43CB2B7C8B87]@0 xffffff7faf22e000
    last loaded kext at 38269889547476: com.apple.driver.AppleUSBAudio          2.9.0f8 (addr 0xffffff7fb079e000, size 262144)
    last unloaded kext at 38532859414532: com.apple.driver.AppleUSBAudio          2.9.0f8 (addr 0xffffff7fb079e000, size 262144)
    loaded kexts:
    com.apple.filesystems.cddafs          2.5.1
    com.apple.driver.AppleBluetoothMultitouch          75.19
    com.apple.iokit.IOBluetoothSerialManager          4.1.4f2
    com.apple.driver.AudioAUUC          1.60
    com.apple.driver.AppleHWSensor          1.9.5d0
    com.apple.driver.AGPM          100.12.87
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.4.5
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AppleIntelHD3000Graphics          8.1.2
    com.apple.driver.AppleIntelSNBGraphicsFB          8.1.2
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.driver.AppleSDXC          1.4.2
    com.apple.driver.AirPort.Brcm4331          615.20.17
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.iokit.AppleBCM5701Ethernet          3.6.1b4
    com.apple.driver.AppleAHCIPort          2.5.2
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2.1
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.driver.IOBluetoothHIDDriver          4.1.4f2
    com.apple.driver.AppleMultitouchDriver          235.29
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.4f2
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.4f2
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.kext.triggers          1.0
    com.apple.driver.AppleGraphicsControl          3.4.5
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IO80211Family          530.4
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.driver.AppleThunderboltNHI          1.7.8
    com.apple.iokit.IOThunderboltFamily          2.4.0
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.6.0
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.3
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f99
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
    Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Hitachi HTS545032B9A302, 320.07 GB
    Serial ATA Device: OPTIARC DVD RW AD-5970H, 706.4 MB
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5
    USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
    All updates are installed and I would appreciate some help please.

    That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
    A stale or corrupt kernel cache
    A damaged OS X installation
    A fault in a peripheral device, if any
    Corrupt non-volatile memory (NVRAM)
    An internal hardware fault (including incompatible memory)
    An obscure bug in OS X
    You may already have ruled out some of these.
    Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
    Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
    If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
    The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
    In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
    Connecting more than one display is another reported trigger for OS X bugs.
    If your system is not fully up to date, running Software Update might get you a bug fix.
    In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
    If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
    Print the first page of the panic report and bring it with you.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least  two independent backups.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • My Mac keeps crashing--a newbie needs help

    Lately, my Mac keeps crashing.  It's an iMac, with the most recent updates of Yosemite.
    I'll be working, I might have several things open, and then suddenly the screen will go black and I'll have the notification that it shut down and push to restart.
    It has happened more than several times now, and I can't remember if it started doing it before Yosemite or not.
    Not sure how to search out the problems, it's my first Mac.  Are to many things open?  There's no crash report when I restart.
    thanks!

    Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There  is a threat, and you need to educate yourself about it.
    1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
    The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
    The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    ☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    ☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    ☞ It can easily be disabled or overridden by the user.
    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    ☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    Apple has so far failed to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. These failures don't involve App Store products, however.
    For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
    The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
    Software from an untrustworthy source
    ☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
    ☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
    ☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
    ☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
    Software that is plainly illegal or does something illegal
    ☞ High-priced commercial software such as Photoshop is "cracked" or "free."
    ☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
    Conditional or unsolicited offers from strangers
    ☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    ☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
    ☞ You win a prize in a contest you never entered.
    ☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
    ☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
    ☞ Anything online that you would expect to pay for is "free."
    Unexpected events
    ☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
    ☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
    ☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    ☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
    I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
    Why shouldn't you use commercial AV products?
    ☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
    ☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    ☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
    ☞ Most importantly, a false sense of security is dangerous.
    8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
    Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
    London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
    You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • My Mac keeps crashing (Mid 2010, 13 inch MbPro, 10.10)

    My mac keeps crashing every now and then (ca. a couple of times week). I have upgraded the ram and put in an SSD. This problem has happened on mavericks and after i upgraded it to Yosemite. Safari is also crashing every now and then. Can someone help me? Is this a hardware issue? How do i fix it.
    Here is the crash report
    Anonymous UUID:       B973D8AE-9413-BFD3-5849-8BF7744A94E9
    Fri Nov 21 02:24:22 2014
    *** Panic Report ***
    panic(cpu 1 caller 0xffffff800d605eb2): "Possible memory corruption: pmap_pv_remove(0xffffff801f34f728,0x10d200000,0x2ad0d, 0x800000002ad0d024, 0xffffff810ecf3d14, 0xfffffebbd8418000): null pv_list!"@/SourceCache/xnu/xnu-2782.1.97/osfmk/i386/pmap_internal.h:768
    Backtrace (CPU 1), Frame : Return Address
    0xffffff810ecf3bd0 : 0xffffff800d53a811
    0xffffff810ecf3c50 : 0xffffff800d605eb2
    0xffffff810ecf3d40 : 0xffffff800d6065e5
    0xffffff810ecf3da0 : 0xffffff800d5b6b4a
    0xffffff810ecf3eb0 : 0xffffff800d5acd2c
    0xffffff810ecf3ee0 : 0xffffff800d532df7
    0xffffff810ecf3f10 : 0xffffff800d60a142
    0xffffff810ecf3fb0 : 0xffffff800d63ac66
    BSD process name corresponding to current thread: lssave
    Mac OS version:
    14B25
    Kernel version:
    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
    Kernel slide:     0x000000000d200000
    Kernel text base: 0xffffff800d400000
    __HIB  text base: 0xffffff800d300000
    System model name: MacBookPro7,1 (Mac-F222BEC8)
    System uptime in nanoseconds: 8497813912
    last loaded kext at 8082285722: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f8f3af000, size 45056)
    loaded kexts:
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.driver.AppleHDAHardwareConfigDriver 267.0
    com.apple.driver.AppleMikeyDriver 267.0
    com.apple.driver.AppleHDA 267.0
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleUpstreamUserClient 3.6.1
    com.apple.driver.AppleMuxControl 3.7.21
    com.apple.driver.AppleBacklight 170.4.12
    com.apple.GeForceTesla 10.0.0
    com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleLPC 1.7.3
    com.apple.driver.AppleMCCSControl 1.2.10
    com.apple.nvidia.NVDAStartup 10.0.0
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.AppleIRController 327.5
    com.apple.driver.AppleUSBTCKeyEventDriver 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.iokit.SCSITaskUserClient 3.7.0
    com.apple.driver.AppleUSBCardReader 3.5.0
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.6.5
    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
    com.apple.driver.AirPort.Brcm4331 800.20.24
    com.apple.driver.AppleUSBHub 705.4.1
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleFWOHCI 5.5.2
    com.apple.driver.AppleAHCIPort 3.0.7
    com.apple.driver.AppleUSBEHCI 705.4.14
    com.apple.driver.AppleUSBOHCI 656.4.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleACPIButtons 3.1
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 3.1
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
    com.apple.nke.applicationfirewall 161
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.DspFuncLib 267.0
    com.apple.kext.OSvKernDSPLib 1.15
    com.apple.iokit.IOAudioFamily 200.6
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.driver.AppleHDAController 267.0
    com.apple.iokit.IOHDAFamily 267.0
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleGraphicsControl 3.7.21
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
    com.apple.iokit.IOUSBUserClient 705.4.0
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
    com.apple.iokit.IOSurface 97
    com.apple.iokit.IOBluetoothFamily 4.3.1f2
    com.apple.driver.IOPlatformPluginFamily 5.8.0d49
    com.apple.driver.AppleSMBusController 1.0.13d1
    com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleUSBMultitouch 245.2
    com.apple.iokit.IOUSBHIDDriver 705.4.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
    com.apple.iokit.IOUSBMassStorageClass 3.7.0
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
    com.apple.driver.AppleUSBMergeNub 705.4.0
    com.apple.driver.AppleUSBComposite 705.4.9
    com.apple.iokit.IOEthernetAVBController 1.0.3b3
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IO80211Family 700.52
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.iokit.IOFireWireFamily 4.5.6
    com.apple.driver.AppleMCP89RootPortPM 1.11
    com.apple.iokit.IOAHCIFamily 2.7.0
    com.apple.iokit.IOUSBFamily 705.4.14
    com.apple.driver.NVSMU 2.2.9
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.DiskImages 389.1
    com.apple.iokit.IOStorageFamily 2.0
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 3.1
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 8 GB, SMC 1.62f7
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x029E, 0x434D5341344758334D314131303636433720
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: M4-CT128M4SSD2, 128,04 GB
    Serial ATA Device: TOSHIBA MK2555GSXF, 250,06 GB
    USB Device: Built-in iSight
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: IR Receiver
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus:

    Hey Bateleur90,
    Thanks for the question. I understand that you are experiencing issues with your MacBook Pro. The following resources may provide a solution:
    OS X Yosemite: If your Mac restarts and a message appears
    http://support.apple.com/kb/PH18791
    OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
    http://support.apple.com/en-us/HT200553
    Thanks,
    Matt M.

  • Mac Keeps Crashing - Menu Bar Disappears and Nothing Will Run

    I'm having major problems with a macbook, 2.2Ghz, 4Gb RAM, 160Gb Hard Drive, 10.5.2
    I'm not sure if this is a software bug, something to do with the fact that I've recently installed 4Gb RAM, replacing 2Gb that I installed a few months ago, or possibly something with parallels desktop running Vista, I recently installed several vista updates.
    Basically, there are several ways in which the computer keeps crashing - I've pretty much figured out how to make it crash now. When it crashes, the menu bar disappears, sometimes leaving the shadow beneath it and the right hand icons, sometimes not, and the dock becomes useless - nothing will run. I cant use expose etc or switch between windows. Pressing Cmd Alt Esc to open the force quit dialogue box bring up an empty box - implying that nothing whatsoever is running! I have to physically shut down the computer using by holding the power button and start it back up again. When it starts up, it sometimes continues to refuse to work until i restart it again. There is no message whatsoever about having restarted or crashed.
    The computer will work fine for most processes, but the things making it crash are:
    1. Entering Time Machine (I've had to stop backing up and disconnect my time machine drive now)
    2. Using parallels desktop - I run windows vista, and it'll work fine until I launch any applications that are more complicated than just solitaire or freecell - windows messenger and powerpoint will cause the crash. OSX won't be working, but windows will continue to work fine - I can finish what Im doing and shut it down, although keyboard input no longer works. I then have to restart OSX.
    3. Running DVD Player in Front Row has now started bringing up the grey screen of death and telling me to restart.
    Obviously these things can be avoided - but I can't back up my computer, I can't watch DVD's without crashing the computer, restarting and then going straight into DVD player, and I can't use the copy of Vista on Parallels that I've just spent a fair bit of money on.
    I've tried taking out each of the 2Gb Kingston RAM cards, which came brand new and sealed, to see if one or other is possibly faulty, but they are both causing the same problems. I don't have the previous RAM cards to hand to test.
    Has anyone here experienced anything like this before, or can anyone help me?

    Hiya Pricerob,
    Your problems seem to be exactly the same as the issue I'm having when it happens. Can I ask how much RAM you have installed, and how frequently the problem occurs? I'm curious also because I'm planning on buying an imac soon, and was planning on installing the 4Gb of RAM I have into that when it arrives - the £300 apple charges for the upgrade is a little excessive.
    I mentioned that I've tried to download the latest firmware update, but it keeps crashing upon completion. Have you had any issues like this?
    Another really obscure thing I've found regarding the firmware update is that it saves an install file to my Applications/Utilities folder. This file would cause my mac to crash. Every time I opened the utilities folder, it would crash. I moved it to the desktop, and had major issues where the computer would crash immediately upon startup because the file was there, and the same problem once I managed to get it in the trash. It was only by accessing the macbook in target disk mode that I was able to delete the file and use my computer as normal again.
    Anyway, considering the problems I've had, would anyone say it's worth risking installing the RAM into a new imac when it comes, considering that the problems with my macbook are ongoing even when the RAM is removed and I can easily reinstall the operating system on a brand new computer, or should I leave it and buy some more?

  • Power Mac G4 keeps crashing. Start up after restarted

    Hello. This Power Mac G4- AGP graphic - keeps crashing. However, after each crash it power up normally. The problem reoccurred several time over a week.
    I am happy with this computer and i would like to keep it if possible.So here is the log file.
    Unresolved kernel trap(cpu 0): 0x700 - Program DAR=0x00000000E7ADE000 PC=0x00000000002FE824
    Latest crash info for cpu 0:
       Exception state (sv=0x22CD6280)
          PC=0x002FE824; MSR=0x00089030; DAR=0xE7ADE000; DSISR=0x42000000; LR=0x002D824C; R1=0x0F753A30; XCP=0x0000001C (0x700 - Program)
          Backtrace:
    0x00000000 0x002D824C 0x002D6E78 0x0081DEC4 0x0081D96C 0x00474E90
             0x004E0634 0x004E0338 0x004E16E0 0x004E1A14 0x002D1B8C 0x002D0A54 0x000A9714
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.iokit.IOUSBMassStorageClass(1.4.5)@0x81a000
                dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x472000
                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(1.4.9)@0x5ca000
                dependency: com.apple.iokit.IOStorageFamily(1.5)@0x43d000
             com.apple.driver.AppleUSBOHCI(2.5.5)@0x4dd000
                dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x472000
                dependency: com.apple.iokit.IOPCIFamily(1.7)@0x460000
             com.apple.iokit.IOUSBFamily(2.8.1)@0x472000
    Proceeding back via exception chain:
       Exception state (sv=0x22CD6280)
          previously dumped as "Latest" state. skipping...
       Exception state (sv=0x228D6780)
          PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
    Kernel version:
    Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
    panic(cpu 0 caller 0xFFFF0007): 0x700 - Program
    Latest stack backtrace for cpu 0:
          Backtrace:
             0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
    Proceeding back via exception chain:
       Exception state (sv=0x22CD6280)
          PC=0x002FE824; MSR=0x00089030; DAR=0xE7ADE000; DSISR=0x42000000; LR=0x002D824C; R1=0x0F753A30; XCP=0x0000001C (0x700 - Program)
          Backtrace:
    0x00000000 0x002D824C 0x002D6E78 0x0081DEC4 0x0081D96C 0x00474E90
             0x004E0634 0x004E0338 0x004E16E0 0x004E1A14 0x002D1B8C 0x002D0A54 0x000A9714
          Kernel loadable modules in backtrace (with dependencies):
             com.apple.iokit.IOUSBMassStorageClass(1.4.5)@0x81a000
                dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x472000
                dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(1.4.9)@0x5ca000
                dependency: com.apple.iokit.IOStorageFamily Model: PowerMac3,1, BootROM 4.2.8f1, 1 processors, PowerPC G4  (3.3), 1.2 GHz, 640 MB
    Graphics: ATI Radeon 9000 Pro, ATY,RV250, AGP, 64 MB
    Memory Module: DIMM0/J21, 512 MB, SDRAM, PC100-322S
    Memory Module: DIMM1/J22, 128 MB, SDRAM, PC100-222S
    Modem: Spring, UCJ, V.90, 3.0F, APPLE VERSION 0001, 4/7/1999
    Network Service: Built-in Ethernet, Ethernet, en0
    PCI Card: usb, usb, SLOT-C
    PCI Card: usb, usb, SLOT-C
    PCI Card: pci9005,201e, SLOT-C
    Parallel ATA Device: ST380021A, 74.53 GB
    Parallel ATA Device: PIONEER DVD-RW  DVR-104
    Parallel ATA Device: IOMEGA  ZIP 100       ATAPI
    USB Device: IBM Infoprint 12, IBM Corporation, Up to 12 Mb/sec, 500 mA
    USB Device: Hub, Up to 12 Mb/sec, 500 mA
    USB Device: USB Flash Drive, USB 2.0, Up to 12 Mb/sec, 500 mA
    USB Device: Card Reader, Generic, Up to 12 Mb/sec, 500 mA
    USB Device: USB20 Camera, Up to 12 Mb/sec, 500 mA
    USB Device: DYMO LabelWriter 330 Turbo, DYMO, Up to 12 Mb/sec, 500 mA
    USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
    USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 100 mA
    USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
    FireWire Device: unknown_device, unknown_value, Unknown

    Thanks BDAqua, it does sound like a bad capacitor. The PSU is one that I put in a few years back when Apple was giving them out so as to reduce the fan noise. I kept the old one until last week when I sent it off to be recycled. I suppose it would be a tough job to find the bad capacitor and I doubt that I would have the skill to replace it even if I could find it. It's not like I really need this power mac since I have a Mac Pro 1,1 but I do occasionally want to run something in OS 9 and I do love this machine for what ever reason. There was remarkably little dust inside but I went over it with a can of dust remover.
    Don

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