Is the presence of 3 separate Mozilla programs (3.5.8, 3.6.13, and 4.0b8 (x86 en-US)) in my Control Panel-Programs and Features a source of constant crashes of Firefox; updates have left these 3 files so do I need them all to use the latest version?
I am trying to remove unnecessary programs which are using up space on my computer. Each of these listings contains around 30MB each, so I was wondering if the oldest 2 could be deleted without compromising the functionality of the latest version installed. Each time I'd update, one of these 'new programs' would pop up in my list of programs... I seem to have numerous crashes, which the crash reporter supposed submits but I never get any feedback for, so I was wondering if this was the issue?
If you need to consider removing 30MB folders to create space then I imagine your hdd is seriously short of space. Normally I think it is often suggested a minimum of 20-25% free space be left on a Windows machine hdd. How much free space % wise have you at present.
You probably have already thought of these, a lack of space could slow things down and may even contribute to crash problems.
*Not using the Hibernate feature will release one largish chunk.
*Not keeping video files on the HDD unnecessarily is also likely to save space.
Similar Messages
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I was recently prompted to update my Itunes player to the latest version. I'm using Windows Vista. I was left with an error message MSVCR80.dll and consequently no new update. I uninstalled the old version and have tried to reinstall manually several times. No luck. Consequently I have no player.
Any ideas for a fix?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I installed the latest version of ibooks on my ipad. I have about 50 different collections of scanned pdf's. I can only view up to the letter M. Any idea where the rest went? These are client files. Help!!!
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6. -
I have recently updated my CC programs to the latest version (CC2014) and now all of my files wont open by default into their respective programs, only if I open the program and go to file>open and open the file from there. How can I fix this?
I have tried 'Open with' and the version of the program now installed on my computer isn't even suggested as an option and when I browse for it, the file wont open with it anywayOn Windows (don't know about Mac), the latest version will always take over the file association, and become the default for indd files. It's impossible to change it.
But there is a plugin for ID that makes this possible. Never tried it myself.
https://www.rorohiko.com/wordpress/downloads/lightning-brain-soxy/ -
After installing the latest version of iTunes, I can no longer export music files converted by EZ Vinyl Conversion software to iTunes, which is the only export option available in the software. I have been converting my vinyl records, tapes and cd's to MP3 files in iTunes for about a year now, and have well over 1000 man-hours invested in this effort. I tried restoring the last version of iTunes, but it will no longer read my library, as, apparently, the new version modified the library file(s) in some way. I want to reenable this export-import function to finish my archival. What is necessary ???
Apparently, security programs like Macafee and Norton view Itunes updates as new programs and block then from access. If you add Itunes to the list of exemptions, it solves the problem.
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I get the following error message after installing the latest version of itunes via auto update: "the itunes Library file cannot be saved. An unknown error occurred (-54). Has anyone ever seen this message and anyone have a suggestion what to do?
Hi pholewinski!
I have a couple of articles for you here that I believe will help you with this issue. The first is an article on advanced troubleshooting, and it can be found here:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
If following that article's steps doesn't take care of the issue, you can try the things listed in this article, which is about permissions issues in iTunes:
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Have just updated to the latest version of ios6 on my iPhone 4Sand now I can't see the apps that need updating. Is showing 8 but just left with blank screen- how do I fix this?
Look for the little Flag button in the lower left corner.
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I cannot install the latest version of itunes as I have old versions of bonjour and quicktime. I can't remove these programs either. Help please as I have tried almost everything I have found so far on the the web.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour and QuickTime entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
Title says it all. As far as I know, I've got the latest and the greatest when it comes to Adobe Muse, yet I still cannot open this file. So very confused at this point, it's not even funny.
Hi,
The latest version is 2014.1.1.6, you can check it here, Release notes | Adobe Muse CC
Could you please confirm the Muse version that you have , Go to Help-> About Muse CC -
Continue to get update dialog even when I have the latest version
I have been on the beta program for quite some time. Over the latest updates (probably at least since FF 4), I get a dialog box when I start FF telling me that an update is available even though I have the latest version. If I select the option to go ahead and do the update. It will hang forever; and not connect to the update server. I have reviewed several articles on this subject including this one [http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly http://kb.mozillazine.org/Software_Update#Software_Update_not_working_properly] . I have done an extensive search through my directories and cannot find an update folder, an update.xml, or active-update.xml file in any location, especially in the C:\Users\<user>\AppData\Local\Mozilla\Firefox directory or in the install directory. I have even attempted doing a clean install by uninstalling and completely removing the install directory. None of this has worked. I have noted in my search that others seem to have this problem as well. Additionally, I have this problem on both my work and home computers that are running Windows 7. However, I don't have this issue on my Mac. This is an annoyance; but has been going on for way too long and really needs to be addressed.
Your heading says Adobe Reader and the explanation below says Adobe Flash. Neither of these is shown in your System Details under Plug-ins. Is this the actual computer the question is about?
Incidentally, Firefox and Google Chrome are web browsers and not search engines. Google, Bing and Yahoo, for example are search engines. -
I am getting messages that I can't download and read .pdf files since I have the wrong Adobe reader. I know about their security disasters of course, but I downloaded the latest version of Adobe Reader from the Adobe web site and I have other ,pdf file readers as well, and for some reason they won't work either. I have 5 computers running top end processors and RAM. By this I mean I have one, this one which I am using that has an AMD Phenom Black 3.2 Quad-core with 8 GBs of Corsair top DDR2 RAM, my other two AMD have either an Athlon II triple core with 4 GBs of DDR2 Corsair RAM, one with the Phenom X4 965 3.4 GHz Quad-core with 8 GBs of their best DDR2 RAM, and two Intels with the i7 920 Processors using the triple channel 1366 socket processors and one with 8 GBs of low latency DDR3 RAM and the other with 4 GBs of the same RAM. I am getting the message on this one, which has a fresh install of XP Pro X64 operating system, as do the other 4 as well. I have run Avast Business Pro Anti-virus on this one, which I am getting the message on with a single result which I deleted, and also both Spybot Search and Destroy, which came back clean as well as Malwarebytes Antimalware, which got a lot of tracing cookies now removed, and SuperAntiSpware which also found a few cookies also now deleted. Can you tell me what I need to do to get these files to show as .pdf files rather than as a clean blank page. One other issue is that I wish to know how to turn off my downloads so they are saved and Mozilla will give me the option of returning them instead of me losing them all together as it does now. Thanks for your assistance. If there is another Adobe reader I should download and install, could you provide me with the link to it? I appreciate your assistance here
== When I download and try to read a .pdf file and when I am asked to turn off all Firefox files and if I do, I lose them since I need to know how to save them without rebooting my computer.Brilliant! Problem solved! Thanks so much.
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I get this error message: Something is preventing Firefox from updating securely. Please make sure that you have the latest version of Firefox. I have uninstalled and re-installed. It did not work. Support tells me to click on Firefox at the top. I have no word at the top which says Firefox. I have the Firefox icon.
This issue can be caused by the presence of leftover files in the Firefox program folder (defaults\pref) like a file firefox.js that overrides the update URL with a wrong link.
Do a clean reinstall and be sure to remove the Firefox program folder.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* [/questions/826858] -
i have ios 4.3.3 version and when i try to update my iphone to the latest version it with itunes it can't reach the update server. what should i do?
p.s.: i don't have any cinnection problem.....It could be the fact that your hosts file is directing itself to gs.apple.com Cydia not gs.apple.com Apple,
Hope it helps
http://support.apple.com/kb/TS3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I have a macbook pro core i7 mid 2012
And update to the latest version 10.8.4 system after updating the system I have the problem appeared to take off the device and stops at the apple logo for about 5 minutes and then enters the desktop How can I solve this problem and thank youIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time when you had the problem. Select the messages logged after the boot, during the time something abnormal was happening. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
For example, if the problem is a slow startup taking three minutes, post the messages timestamped within three minutes after the boot time, not before. Please include the BOOT_TIME message at the beginning of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
Hi, the box that appears is the 'opening firefox setup 18.0.2.exe'
I only have the option to save the file http://download.cdn.mozilla.net, or cancel.
No run option or where its downloaded to.
Any help to upgrade to the latest version welcomed.
Many thanks.
RobinClick the save button. After the file finishes downloading, double click it, and install the newest version of Fierfox
After updating, follow the steps at [[Websites say that Firefox is outdated or incompatible even though it's the latest version]]
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