Is there a Mac guru who makes house calls in Concord, California? I'm getting the runaround between the Genius Bar and Adobe Support.

Is there a Mac guru who makes house calls in Concord, California.? I'm getting finger pointing between the Genius Bar and Adobe Support. It;s been a week and I'm at my wit's end.

I upgraded from OS X 10.4.1 to Snow Leopard 10.6.8. After lots of application problems I took the computer to the Genius Bar. The computer upgrade was given the "thumbs up". They said the problems are with licensing issues with Adobe Creative Suite 4. The other application problems could be resolved by just uninstalling Microsoft Office and reinstalling it. The Microsoft Office reinstall seems to have gone well, however it is still slow to open and the color wheel spun extra-long on this morning's first opening.
We are operating two accounts on our one Mac Pro computer. Since the upgrade, we can not both have an Adobe application open at the same time. They work fine when only opened on one desktop, but we get an "ATM Subsystem Failure" notice when the program attempts to open on the other desktop. I've spent many hours on the phone with Adobe, they helped me remotely to reinstall CS4, but the problem remains. Finally, last night, the tech guy said that it has to be an Operating System failure and to take the computer back to Apple.
Frustration prompted my writing. I have a call in to someone local who may be able to help, who knows!

Similar Messages

  • There are 2 iPhones in my house but only 1 pc, can I sync both phones on the same iTunes, if not what can I do??Ask your question.

    There are now 2 iPhones in my house but only 1 pc, 1 iPhone 3GS and a 3G how can I sync them both??

    iTunes will notice the difference between the two and they can be synced as seperate devices.  iTunes can only sync one at a time, but it will sync them with their own preferences and files etc.

  • Does anyone know if there is any difference at all in the display between the 4 and the 4s.  I use my 4 with no problems but have issues with the 5 - makes me feel ill.  Any help appreciated before I make an expensive mistake

    Can anyone tell me if there is any difference at all in the display between the 4 and 4s.  It appears they are the same from the specs but I dont want to make an expensive mistake.  I can use the 4 with no problems but the 5 makes me feel ill and I am hoping I can upgrade to a 4s with no issues. Any help appreciated.

    In a technical sense, the differences between the displays on the iPhone 4 vs 4s are vast.  I'm mean, they are both attached to 70 - 90% of the internal components and far from interchangeable.  There are no differences however, that are noticeable by the user.

  • Hello, on Mac, when I make a .pdf from a .doc, Acrobat reverses pagination. How do i stop this and get normal order 1,2, 3 ... ? And how will I know whether any good soul has answered, thanks much.

    Hello, on Mac, when I make a .pdf from a .doc, Acrobat reverses pagination. How do i stop this and get normal order 1,2, 3 ... ? And how will I know whether any good soul has answered, thanks much.

    How are you creating the file, exactly?
    And if you don't manage to solve it you can use this free tool I've developed to reverse the page order in Acrobat with a single click:
    Custom-made Adobe Scripts: Acrobat -- Reverse Page Order (FREE)

  • Is theres any way i can make yahoo calls from my account to another , like pc to pc

    is theres any way i can make yahoo calls from my account to another , like pc to pc 

    by the way. if it means anything. i am using the Australian iTunes store.

  • There is any table which makes the relation between sold to party and ship

    Hi Gurus,
    There is any table which show the relation between ship to party and sold to party.
    regards
    gursharan

    You can get this information from KNVV, KNVP Tables.
    Refer following link: http://www.erpgenie.com/abap/tables_sd.htm ....Customer Master Data for more detailed explanation.
    Please award points if you find this information useful / resolves your issue.
    Letme know if you need more information.
    Thanks,
    Ramesh

  • There is no sound in one of the earphones I received with my iPhone. My iPhone is still under warranty, so can I just go to the genius bar and get replacement earphones?

    There is no sound in one of the earphones I received with my iPhone. My iPhone is still under warranty, so can I just go to the genius bar and get replacement earphones?

    You may wish to make an appointment first. Otherwise, you may face a long wait
    due to the extra business being generated with all the people getting
    help with their newly acquired holiday gifts.

  • I want to create an app.  Can you tell me the difference between iOS developer program and the mac developer program?

    I want to create an app.  Can you tell me the difference between iOS developer program and the mac developer program?
    Is the difference the device you're creating your app on, or for?

    iOS Developer Program is only for those who wish to develop iDevice apps. Mac program is for those only developing Mac applications. If you wish to do both, then you need to enroll in both programs.

  • The diff between the two 8 core 3Ghz mac pros?

    I am in the market for a mac pro. I will spend the money for an 8 core 3ghz cpu. I am a “do it your self” kind of guy. I am not afraid to do some installations myself (drives, Ram, GFX card, optic drive,)
    I mainly use CS3, cinema 3D and FCP, On XP, Nuke and Studio Max. Dual displays, One 24” LCD and One CRT.
    I have a few basic questions that maybe someone can point me to a link or better explain.
    What is the diff between the two mac pros listed below. All I can come up with is the graphics cards and the ram? Is this right?
    My plan is to upgrade the ram with the newer 800MHz DDR-2 ram, and graphics card. The stock 7300GT can get me by for now, than something else when the time is right (8800GT, I have not done my homework here, not a priority yet). I do zero gaming and don’t even care to spend money to play games. My priority is not in gaming and I feel a majority of folks are spending the money on the card to play games, so I am trying to find the pros for upgrading in my situation. Better open gl capturing, better graphics acceleration in CS3 better for 3d apps, most likely, but I can survive with the 7300GT for now right? I am fine with that now, but an upgrade in a year or so in the graphics card department is the plan. My priority for the money is order: ram, cpu, drives, Gfx card.
    So, recap, what disadvantage would I put myself in for going with the 1st model of mac pro listed below or spend the extra 600 for the second model of macpro? Again, ram will 100% for sure be upgraded as will the hard drives.
    Advice please.
    Here is a link to the two units I am looking at. It is a 600$ difference.
    http://www.macmall.com/macmall/families/new_promo~dp~7445233~family~macpro~promo ~23.asp
    http://www.macmall.com/macmall/families/new_promo~dp~7371992~family~macpro~promo ~10.asp

    Thanks Twist,
    That is very useful info off the top of your head there. I will hopefully find the time this weekend to read through all the info and translate everything suggested from the other reply @ macworld.
    If anyone else has any useful info that is clear like twist please give me your suggestions, for now I will read a bit more as suggested.
    Thank you.

  • Not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

    not able to make outgoing calls in iphone4. Regularly i face this problem, at the same time i receive incoming call, can do net surfing, can access email and sms, only outgoing calls get failed every time. please answer to solve this problem

    Good day Sidharth Namrta,
    It sounds like you are unable to make any calls, but you can recieve them, and everything else seems to work fine. I recommend you use the troubleshooting in the following article to help you get that resolved, named:
    iPhone: Troubleshooting issues making or receiving calls
    Follow the steps below to resolve this issue. Please test after each step.
    Toggle airplane mode: Tap Settings > Enable Airplane Mode, wait five seconds, then turn off airplane mode.
    Check your phone settings:
    Check your Do Not Disturb settings: Tap Settings > Do Not Disturb.
    Check for any blocked phone numbers: Tap Settings > Phone > Blocked.
    See if Call Forwarding is turned on: Tap Settings > Phone > Call Forwarding.
    Ensure that your software is up to date:
    Check for a carrier settings update.
    Check for an iOS software update. 
    Note: Some updates may require a Wi-Fi connection.
    If the iPhone has a SIM card, reseat the SIM card.
    If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength.
    Reset the network settings: Tap  Settings > General > Reset > Reset Network Settings.
    Try to make or receive calls in another location.
    Attempt to isolate to one network band:
    If you're having the issue on LTE, disable LTE, if possible, and try again.
    If you're having the issue on 3G/4G, disable 3G/4G, if possible, and try again.
    Contact the carrier to check the following:
    Your account is properly configured to use the specific iPhone that has the issue.
    There are no localized service outages.
    Your account doesn't have a billing-related block.
    Your calls don't have errors on the carrier system.
    Restore the phone as new.
    If the above steps don't resolve the issue, go to an Apple Retail Store, carrier, Apple Authorized Reseller, or contact AppleCare to send the phone in for service.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HT3696 How to know if your mac is using the latest Haswell architecture processor or not? and how to know the difference between the new imac and the 2012/13 imac?

    How to know if your mac is using the latest Haswell architecture processor or not? and how to know the difference between the new imac and the 2012/13 imac?

    Sorry to reopen an old post, but I've just purchased a 2nd hand late-2013 iMac (or so thats what the seller said).
    I'm always sceptical though, and just wanted to know if there is a way to check if my iMac is indeed the late-2013 model that included Haswell?
    I've attached screenshots of the About This Mac section hoping it may help shed some light.
    Thank you in advance for your help!
    PS - I can't compare to the iMac specs link you posted above because its now showing the late-2014 models.
    <Image Edited by Host to Remove Serial Number>

  • ITunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

    iTunes will no longer play my music, all the albumss are there but it if I click on a song to play it I get a message saying " The song (name of song) could not be played because the original file coul not be found. Would you like to locate it."

    You get this message because  iTunes can’t find the file. This can happen for a number of reasons:
    The song file or a folder in its path was renamed
    The song file or the folder it is in has been moved
    The song file has been deleted
    The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
    Do any of these aply to you?

  • How to make the connection between a sale order and an invoice in SDK

    Hi,
    Im trying to make the connection between a sales order and an invoice using the SDK.
    Here is how i create each of them:
    Invoice:
    public int SalesInvoiceInternalSave(string buisnesspartnerCardCode, DateTime dueDate, double discountPercent, string id, IList<InternalItem> items, ref int invoiceId)
          int res = 0;
          SAPbobsCOM.Documents invoice_entry = (SAPbobsCOM.Documents)Company.GetBusinessObject(SAPbobsCOM.BoObjectTypes.oInvoices);     
          invoice_entry.CardCode = buisnesspartnerCardCode;
          invoice_entry.DocDueDate = dueDate;
          invoice_entry.DiscountPercent = discountPercent;
          invoice_entry.Reference2 = id;
          foreach (InternalItem item in items)
            invoice_entry.Lines.WarehouseCode = item.Shopid;
            invoice_entry.Lines.ItemCode = item.Code;
            invoice_entry.Lines.ItemDescription = item.Name;
            invoice_entry.Lines.Quantity = item.Quantity;
            invoice_entry.Lines.UnitPrice = item.Price;
            invoice_entry.Lines.Add();
          res = invoice_entry.Add();
          return res;
    Sales order:
        public Boolean SalesOrderInternalSave(string orderId, string buisnesspartnerCardCode, DateTime dueDate, IList<InternalItem> items)
          SAPbobsCOM.Documents order_entry = (SAPbobsCOM.Documents)Company.GetBusinessObject(SAPbobsCOM.BoObjectTypes.oOrders);
          order_entry.CardCode = buisnesspartnerCardCode;
          order_entry.DocDueDate = dueDate;
          foreach (InternalItem item in items)
            order_entry.Lines.WarehouseCode = item.Shopid;
            order_entry.Lines.ItemCode = item.Code;
            order_entry.Lines.ItemDescription = item.Name;
            order_entry.Lines.Quantity = item.Quantity;
            order_entry.Lines.UnitPrice = item.Price;
            order_entry.Lines.Add();      
          int res = order_entry.Add();
          return res == 0;
    What do i need to change to get the connection between the two of them?
    And how do you insert a amount (not percent) discount into an invoice?
    Regards,
    Torben

    Hi,
    Add the sale order, then add the invoice. and while adding the invoice please add the following details to the invoce documen
    invoice_entry.Lines.BaseEntry = 'Doc entry of the newly created SO
    invoice_entry.Lines.BaseLine = 'Line No of the SO
    invoice_entry.Lines.BaseType = 17 'For sales order document type.
    Hope it helps,
    Vasu Natari.

  • My student has been using Lightroom 4 with Photoshop CS5 on her Mac for well over a year. Because of the difference between the Camera raw version available to her in Photoshop CS5 and the raw process in Lightroom 4, she has been exporting her raw images

    Any ideas?

    My student has been using Lightroom 4 with Photoshop CS5 on her Mac for well over a year. Because of the difference between the Camera raw version available to her in Photoshop CS5 and the raw process in Lightroom 4, she has been exporting her raw images from Lightroom and choosing the "Render using Lightroom option when it popped up in the dialogue box. She has been doing this for over a year and a half without any problem. Today when she hit Command E no dialogue box appeared and the image just opened in Photoshop. I'm concerned that all of her Lightroom edits are not being rendered to Photoshop. Anyone have an idea as to how we can get the "Render using Lightroom" dialogue back?

  • How do you set up the passkey between the Mac & Palm?

    Hi all,
    I need help with a couple of things relating to bluetooth and Mac;
    a) when I try to HotSync the Palm TX and iBook(OS 10.3.9) using BT, I get an error message saying "can't initiate Hotsync because port is in use by another application'.
    b) how do you set up the passkey between the Mac & Palm? I can't work out how to input anything on the Palm at the step where it asks for the passkey.
    thanks
    iBook 1.2GHz   Mac OS X (10.3.9)  

    Palm has this to say about the issue:
    'Unable to initiate HotSync operation because the port is in use by another application.'
    This error can occur on the Palm™ Zire™ 72 handheld after setting up a Bluetooth® HotSync® connection. When you configure the Bluetooth application on the handheld for synchronization (or when you set up a Bluetooth connection in the Connections preference screen), the HotSync button in the Writing Area may try to launch a Bluetooth connection, regardless of the connection selected in the HotSync application on your handheld. The HotSync icon in the Writing Area will always try to connect using whatever method was last used. When you set up Bluetooth HotSync, it used Bluetooth, and now tapping the icon in the Writing Area will result in a Bluetooth connection.
    The issue arises if you launch the HotSync application on your handheld, and select the "Cradle/Cable" option from the pulldown menu, and then tap on the HotSync icon in the Writing Area. Your handheld will still try to perform a Bluetooth HotSync operation, because that was the method last used. You will see an error message, and won't be able to synchronize.
    Unable to initiate HotSync operation because the port is in use by another application.
    Why does this happen?
    Because your handheld was set up for Bluetooth, tapping the HotSync icon in the Writing Area should launch a Bluetooth HotSync. But if you select a different method in the HotSync application, your handheld will try to connect using that method as well. The HotSync application is unsure which method to use, and you will see the error message.
    What should I do?
    If you see this error, here's how to correct the issue:
    1. Launch the HotSync application on your handheld.
    2. In the pulldown menu at the center of the screen, choose the connection method by which you wish to synchronize.
    3. Then, instead of tapping the HotSync icon in the Writing Area, tap the large onscreen HotSync icon in the middle of the HotSync application screen.
    4. Do this every time you wish to synchronize using Cable/Cradle.
    5. Whenever you want to synchronize using Bluetooth, exit the HotSync application and tap the HotSync icon in the Writing Area.
    6. This will allow you to keep multiple connection methods for synchronization, and the flexibility of alternating between them.
    For more information on such issues, perform a keyword search here, in the Palm Macintosh Support area:
    http://www.palm.com/us/support/macintosh

Maybe you are looking for