Is there ever going to be an update to this app that will allow iPad 2 users to actually order a photo book? I sat on the phone with apple support for an hour with no results. Please help!!
After spending MANY hours creating a nearly 100 page photo book of our wedding, we were very upset to discover that the app crashes every time we try to actually order the book. Using an iPad 2. App will work right up to entering the cvs code on my credit card and then crash. You would think apple would be all over a problem that prevents users from spending over $100 to order an album. Been waiting to hear something / anything that will help.
At what point do we stop shooting in the dark and resign to the (what seems to be) fact that there is a problem with the app?
I thought, you want to rescue the work you invested into your wedding album? Confirming a problem with iPhoto will not rescue your book.
But iPhoto is just one component in a complex system - all parts have to work properly - the network, Apple's Print Products Store in your country (you are not in Australia, are you?), the settings and presets on your ipad, the system files, iPhoto, and the photos you are using.
I am quite confident in saying that there is not a data corruption issue with any of the photos. They are all photos of the same format taken from the same camera by the photographers at our wedding. Those photos were copied to my computer off of the DVDs and synced to my iPad.
And during this sync transmission errors may have occured. Browsing alone will not necessarily show you any data corruption because previews may be used and not the original image files. Only editing will use the originals.
I can't see the issue being an incomplete installation of iPhoto, as we have also created a couple scrapbooks and stuff just to play with, and also view over airplay. I can't see how an incomplete installation would allow all the functions of the app to work
The installation includes many ressource files, and one of these ressources may have been transferred incompletely. All may work properly, until you need the ressources required for assembling your book.
Then reinstalling can fix it.
At what point do we stop shooting in the dark
I prefer systematic troubleshooting to narrow down the problem to isolate the issue - why are you asking for our help, if you already have done so?
resign to the (what seems to be) fact that there is a problem with the app?
That is up to you, to decide when the evidence is conclusive - it is your book that you are giving up.
If you are convinced, that it is a bug in iPhoto, nothing will save your book but an iPhoto update with a bug fix. Then the only option will be to file a bug report, so the developers are notified. Posting here in a user forum or talking to Apple Geniusses will not ensure that:
Use this form: Apple - iPhoto - Feedback
Similar Messages
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Please see the subject line thanks
I upgraded to 20gb iCloud but it isn't enough to back up. I get constant error messages saying there is no backup space and I've not been able to use the upgrade. Apple promised to refund then didn't. Please help is there anyway I can use this space?If you were told they would refund the price for the iCloud storage - Contact AppleCare and ask to speak with a senior advisor. Have the case number for the promised refund available.
If you are trying to update your device, but you don't have sufficient space to download and install the update, you need to delete content from your device. Buying storage in iCloud does not add space to the device which is what you need.
You can always update using a computer with iTunes installed - this method is faster, and will allow you to make a backup on the local computer (Local backups restore faster than iCloud backups).
HTH -
When is Apple going to release an update to our software that will eliminate a thiefs ability once the phone is stolen to turn off the find my phone option without first entering the security code? I think that this would solve a ton of issues.
It would be a voilation of privete laws of many countries
Every attempt to fight "evil" have a backside likely the reason they have not don so yet
In the country i live in if stolen i repport the imei number of the phone to the police and the have all carriers and carriers they work with in other countries block the phone from ever being used as a phone -
I am looking for a map app that will allow me to place pins where my clients offices are on a map and keep them save every time I open the app. Does anyone out there know of an app that will do this?
"Motion 5" is your friend.
Michael Wohl has a nice 15 video series (free) about Motion 5 at http://www.macprovideo.com/tutorial/motion5101-overview-and-workflow-guide (right side)
This is a "teaser" series to sell his tutorials but it is really good. Just saw it yesterday for the first time.
While all you want is just to place pins, realize that Motion has so much more. All kinds of effects and they can be really customized. Maybe put their street address, contact name, and phone number by the pin?
Motion 5: cheap at $49.99 (just got my download two days ago)
Motion 5: Support Community athttps://discussions.apple.com/community/professional_applications/motion_5
If you're using the map for, say, deliveries, and use an iPad, what you could do is have a general map of the area imported into Motion, create the pins and whatever, then save (share?) it to the iPad.
Disclaimer: I have virtually no relationship with anything connected with this tutorial product, developer, or anything. -
hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number for tech but everytime I call it hangs up and says to chat........ ive been doing that all day yesterday its kinda getting old telling the same thing over n over again so I would like some real live help a number I can call or someone can call me 402 802 1211 everytime I try to do something on this it ask for my serial num I put it in and it says invalid number and when I do my pics it has trail across them
Hi,
I'm sorry to hear that you are having problems but this is a user to user forum and only occasionally visited by Adobe staff. Depending on your version of Photoshop elements, you may be able to get help through the chat sessions starting here
https://helpx.adobe.com/uk/contact.html?promoid=KLXNA
If you give us details like your operating system, Photoshop elements version and the problem you ae having, someone may well be able to help you.
Brian -
okay, so lately my iPhone 3GS has been telling me i have no service what so ever for the past two days. But today when i was on the bus going home from school, i had perfect service and everything until i got close to my house (to clarify, i live somewhat far out from the center of town, and my school is right in the middle of town.. didnt know if that would affect anything). So then i asked my Dad about it and he reccomended restoring and updating my phone to see if it helped because im a couple updates behind. So i plugged it in, backed it up, and began to restore and update it. All was well until it got to the "verifying the restore with apple" stage. I was watching the rose bowl and not paying attention while it was on, but remembered that it started that stage at the beginning of the game. Now the game just ended 5 or 10 minutes ago and lasted a goood hour, hour an a half, and its still verifying!! i dont know what to do... HELP!
Did you check the security software settings? iTunes has to be able to contact Apple during the update process: iTunes for Windows: Troubleshooting security software issues
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The Iphone will not get out of recoverymode
Google is your friend.
http://support.apple.com/kb/ts3694#error3004
Network connection or download errors
Error 1479: This error occurs when trying to contact Apple for an update or restore.
Quit iTunes
Disconnect from USB and restart the iOS device.
Reconnect the device to the computer.
Launch iTunes and attempt to update or restore again.
Error 1639: Follow these steps.Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes can't contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software isn't interfering with ports 80 or 443 or with the server gs.apple.com.
Follow these steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (go to "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you're using a proxy, try again without using a proxy.
Test restoring while connected to a known-good network.
Error 3002: If you experience this error while updating an iPod touch (2nd generation) or iPhone 3G, please use the standard update or restore process in iTunes (click Update or Restore).Error 3194: You may not have the latest version of iTunes installed. Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com."Error 3004: If you're using a Mac, you may be able to resolve an error 3004 by quitting iTunes and using the following command in the command line: dscacheutil -flushcache.The device couldn't be restored. An internal error occurred or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.Error 9807: Verify the computer's date and time.If unresolved, open access to the following VeriSign servers:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
Access to these servers may be blocked by security software, content filtering software, a misconfigured router, or anti-spyware software. For iTunes for Windows, follow these steps to troubleshoot security software issues.
Error 9808 (or -9808): Follow the steps for an unknown alert message when connecting to resolve the issue. If those steps don't resolve the issue, or if the settings revert to their original values after the restart, then follow the steps to troubleshoot security software issues.
Error 9844: This is typically caused by incorrect firewall settings. Go to "Open the proper ports and allow access to Apple servers" in the "Advanced steps" section below. -
Please help
It's not telling you to come to the support communities. It's telling you to contact iTunes store support.
http://www.apple.com/lae/support/itunes/contact/. -
Where to file a complaint with Apple support for issues?
I've been havintg ALOT of issues as of late with my Macbook Pro. Let me start at the beginnig:
I took my Macbook in to the Apple store around December of last year, I was having an issue with the screen. When it was pushed back a bit too far, it would fizzle and fuzz like a tv out of focus, push it back more and the screen would go out. Harmless, simple problem to fix. Right? okay so fast forward about a day, I started having wireless issues, I thought nothing of it, and took it in. They looked at it, ran a couple tests on it, said that it was fine and that they couldn' t reproduce the problem, and they also stated that there may in fact be something wrong with the internet in my home. I thought okay maybe. Seeing as my husband and I actually work for the cable company so its next to no problem getting the modem replaced. Well about three modems and a complete rewiring of our house later, and I am still having the intermittent problems. Even once allowing for them to wipe my hard drive and reset the computer. I got it home and was having the same issues, so I'd gone ahead and upgraded to Mountain Lion. Last weekend, I was on the phone yet again with an Apple rep, and they are telling me the same old thing, they keep telling me that it had to be a wireless issue on my part, I'd made a point to let them know that was not the case.
After I got off of the call, something weird happened, my mouse pointer on the screen began to move accross the screen and select things and programs began to open on their own. The screen flipped to the Hub, where the clock, calender, notepad and Movie Ticker are, and opened up the reset and dictionary in Safari while also zooming in on the window, forcing me to hard reset the computer pretty much every 20 minutes or so. When I do this, the Silverlight preferences bar, pops up on the top of a blank screen. I was even at the Apple store when it happened.
All of the people that I have spoken to, have basically treated me like an idiot, and its getting pretty old, I spent almost 4 hours on the phone last night, after my call was escalated, I was on the phone so long that my cell phone died, and then my husbands phone died. I'd had the call escalated ALL the way to a superviser in Customer Relations. After dealing with this issue for three months, I finally lost my patience with it and asked them to replace it, to which the supervisor replied "If it is a software issue, replacing the computer will not fix the problem" Really? Because if I have a different computer I can safely assume that this issue will no longer exist for me, and I can get on with my education.
I am a student recieving veterans benefits to go to school, I have missed ALOT of school because of this issue, what should I do about it? After having my computer for three days, they sent it out to the national repair center for about another week. I informed them that as a student, I don't have a lot of time to fight this thing, I'm already on academic probation because this issue has not been fixed, and I am facing termination from my program as well as having to reimburse the VA for the money they have paid the school. I'm about to start losing money, as well as my education and I don't know what to do at this point. I feel like I have exasperated all of my resources at this time. I cannot afford to replace the computer myself, and this is becoming a ver frustrating situation.
Is there ANYONE else I can speak to about this issue as time is of the essence and I can't wait any longer.
Thanks in advanced.As I read it you have several issues:
1. screen problem. What was done about it? Was it reproducible at an Apple store or AASP?
2. wireless issue. Please elaborate on that problem.
3. mouse pointer doing weird things. "The screen flipped to the Hub, where the clock, calender, notepad and Movie Ticker are," Please elaborate. I don't know the Hub, clock, calender, notepad and Movie Ticker. What are these?
4. what OS were you running prior to upgrading to Mountain Lion? Why upgrade with all these issues? -
iOS 7 will not alow podcasts lists in the music app so we have to use the podcast app
but iTunes 11.1 and / or the Podcast app on iOS 7 will not show podcast play lists created in iTunes (well maybe it does but clicking on the podcasts app causes iTunes to freeze so can not select)
sometime some folders created in iTunes have appeared with the Podcast app but others not.
creating an on the go list in my iphone is agony - I have over 100 podcasts I have subscribed to and when creating a list you can not view by most recently downloadded podcast
AND you can't search (no search bar) so I have to scroll through to find a podcast that might have been updated - but they are not in any logocal order that I can work out (not alphbetical or date added).
Video podcasts are mixed with audio
podcasts I delete (unsubscribe to) keep coming back
its a disaster
my question is there an alternative iPhone app that works with iTunes
no I don't want an app where I have to download to the phone directly, thats 100 subscriptions I will have to make agaianAgree about the disaster part. I haven't found a fix within iTunes.
I gave up and switched to downcast 2 days ago. Even though it was a hassle to re-subscribe to all my podcasts, im so much happier.
To make switching easier, I found that in iTunes you can "get info" on the podcast and copy the RSS address to the clipboard. Put all of these in a message note. When iCloud syncs the note to your phone, you can copy and paste the urls into downcast one at a time to subscribe.
Downcast has crashed on me occassionally when I'm subscribing to feeds, but so far it has recovered gracefully each time and no data was lost. -
I need full support in learning all the apps available to use on my iPad and exactly how they work and when to use each of them.
Thank you,
CathyAlternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
My two year old loves to use my iPad. She has apps for reading, shapes, counting, etc. My problem is that when she uses my iPad, she is constantly scrolling through and changing settings or getting into other apps. Is there an app I can download that I can turn on while she is using the iPad that will limit her access to only her apps?
I apologize in advance but I don't know what version of the iPad I have. It is about 2 years old.
Thanks.Such functionality is built-in: http://support.apple.com/kb/ht5509 but for single apps.
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I have credit a book in Pages. I would now like to create an index for the book. I cannot see a way to do this. If it cannot be done, is there a program through which I could open this Pages document and then create an index?
The Table of Contents will list particular paragraph styles, so create an "Index" style if need be and use that or anything else that works to style the text that you want to Index.
Then export the T.O.C. as text and reimport it to where you want it in the original file, getting rid of the temporary T.O.C.
The limitation is that the T.O.C. grabs entire paragraphs, so for practical purposes you will have to index only short heads, or do some manual stripping back to polish up the Index. Either way it is a start.
Peter -
I have no "Rescue email" contact in order to reset my security questions!! I've been trying now for 4 days to contact Apple/Itunes but I only get sent answers from a support team that say they cannot help me with my problem!!
The thing is that I can't ever remember answering any security questions and without a rescue email, I'm unable to reset them or even set them for the first time!!
I can't believe that no-one from Apple/Itunes can help me with this simple problem but unfortunately that is the case - Incredible, isn't it!!!
Would anyone know how I could solve this problem online??? Because each time I sign into Itunes, the same security questions reappear and reappear and reappear. In fact I've got to the point where I feel like uninstalling Itunes and downloading an alternative.
Many thanksYou need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111154) -
Windows 7 32 bit with no support for HP Laserjet Pro 400 color M451dn help.
I live in a mac / PC house, I have to admit that the apple movement is growing here.
My problem Is getting my small little PC netbook Windows 7 32 bit to be able to print to my new HP Laserjet Pro 400 M451dn printer which is plugged into my 2 TB Time Capsul.
I have been successfull connecting the mac computer, and my old Windows XP computer and they work perfectly.
Everything is connected throught an etheir net corded network in the house.
I used Bonjour to connect the Windows XP computer and it worked like a charm.
When I used Bonjour to connect with my Windows 7 computer the pinter HP Laserjet Pro 400 M451dn is not listed. I have a disk with the drivers that came with the printer but it is a setup disk which is not able to provide the necessary drivers.
If any one has some suggestions I am open to give them a try. I have a portable CD / DVD player burner that I can hook to the net book as it does not have a CD drive.
ThanksOkay, so I'm feeling slightly stupid right now. I decided I would shut the printer down for about an hour to see if that was it and what do you know- it was! I had shut it off a few times before but I guess it just wasn't long enough. What a pain!
Thank you to anyone who took the time to read this! Sorry to waste anyone's time!!
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