Where to file a complaint with Apple support for issues?
I've been havintg ALOT of issues as of late with my Macbook Pro. Let me start at the beginnig:
I took my Macbook in to the Apple store around December of last year, I was having an issue with the screen. When it was pushed back a bit too far, it would fizzle and fuzz like a tv out of focus, push it back more and the screen would go out. Harmless, simple problem to fix. Right? okay so fast forward about a day, I started having wireless issues, I thought nothing of it, and took it in. They looked at it, ran a couple tests on it, said that it was fine and that they couldn' t reproduce the problem, and they also stated that there may in fact be something wrong with the internet in my home. I thought okay maybe. Seeing as my husband and I actually work for the cable company so its next to no problem getting the modem replaced. Well about three modems and a complete rewiring of our house later, and I am still having the intermittent problems. Even once allowing for them to wipe my hard drive and reset the computer. I got it home and was having the same issues, so I'd gone ahead and upgraded to Mountain Lion. Last weekend, I was on the phone yet again with an Apple rep, and they are telling me the same old thing, they keep telling me that it had to be a wireless issue on my part, I'd made a point to let them know that was not the case.
After I got off of the call, something weird happened, my mouse pointer on the screen began to move accross the screen and select things and programs began to open on their own. The screen flipped to the Hub, where the clock, calender, notepad and Movie Ticker are, and opened up the reset and dictionary in Safari while also zooming in on the window, forcing me to hard reset the computer pretty much every 20 minutes or so. When I do this, the Silverlight preferences bar, pops up on the top of a blank screen. I was even at the Apple store when it happened.
All of the people that I have spoken to, have basically treated me like an idiot, and its getting pretty old, I spent almost 4 hours on the phone last night, after my call was escalated, I was on the phone so long that my cell phone died, and then my husbands phone died. I'd had the call escalated ALL the way to a superviser in Customer Relations. After dealing with this issue for three months, I finally lost my patience with it and asked them to replace it, to which the supervisor replied "If it is a software issue, replacing the computer will not fix the problem" Really? Because if I have a different computer I can safely assume that this issue will no longer exist for me, and I can get on with my education.
I am a student recieving veterans benefits to go to school, I have missed ALOT of school because of this issue, what should I do about it? After having my computer for three days, they sent it out to the national repair center for about another week. I informed them that as a student, I don't have a lot of time to fight this thing, I'm already on academic probation because this issue has not been fixed, and I am facing termination from my program as well as having to reimburse the VA for the money they have paid the school. I'm about to start losing money, as well as my education and I don't know what to do at this point. I feel like I have exasperated all of my resources at this time. I cannot afford to replace the computer myself, and this is becoming a ver frustrating situation.
Is there ANYONE else I can speak to about this issue as time is of the essence and I can't wait any longer.
Thanks in advanced.
As I read it you have several issues:
1. screen problem. What was done about it? Was it reproducible at an Apple store or AASP?
2. wireless issue. Please elaborate on that problem.
3. mouse pointer doing weird things. "The screen flipped to the Hub, where the clock, calender, notepad and Movie Ticker are," Please elaborate. I don't know the Hub, clock, calender, notepad and Movie Ticker. What are these?
4. what OS were you running prior to upgrading to Mountain Lion? Why upgrade with all these issues?
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1. Apple ID- All about Apple ID security questions.
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After spending MANY hours creating a nearly 100 page photo book of our wedding, we were very upset to discover that the app crashes every time we try to actually order the book. Using an iPad 2. App will work right up to entering the cvs code on my credit card and then crash. You would think apple would be all over a problem that prevents users from spending over $100 to order an album. Been waiting to hear something / anything that will help.
At what point do we stop shooting in the dark and resign to the (what seems to be) fact that there is a problem with the app?
I thought, you want to rescue the work you invested into your wedding album? Confirming a problem with iPhoto will not rescue your book.
But iPhoto is just one component in a complex system - all parts have to work properly - the network, Apple's Print Products Store in your country (you are not in Australia, are you?), the settings and presets on your ipad, the system files, iPhoto, and the photos you are using.
I am quite confident in saying that there is not a data corruption issue with any of the photos. They are all photos of the same format taken from the same camera by the photographers at our wedding. Those photos were copied to my computer off of the DVDs and synced to my iPad.
And during this sync transmission errors may have occured. Browsing alone will not necessarily show you any data corruption because previews may be used and not the original image files. Only editing will use the originals.
I can't see the issue being an incomplete installation of iPhoto, as we have also created a couple scrapbooks and stuff just to play with, and also view over airplay. I can't see how an incomplete installation would allow all the functions of the app to work
The installation includes many ressource files, and one of these ressources may have been transferred incompletely. All may work properly, until you need the ressources required for assembling your book.
Then reinstalling can fix it.
At what point do we stop shooting in the dark
I prefer systematic troubleshooting to narrow down the problem to isolate the issue - why are you asking for our help, if you already have done so?
resign to the (what seems to be) fact that there is a problem with the app?
That is up to you, to decide when the evidence is conclusive - it is your book that you are giving up.
If you are convinced, that it is a bug in iPhoto, nothing will save your book but an iPhoto update with a bug fix. Then the only option will be to file a bug report, so the developers are notified. Posting here in a user forum or talking to Apple Geniusses will not ensure that:
Use this form: Apple - iPhoto - Feedback -
Problem with apple support , help me plz !! don't remove my thread plzz
hello all first of all please accept my apologies for my bad english language .I'm an American who lived outside of America since childhood. i hope you understand me . i am one of the apple fans that many times i contact with apple support team for solving my itunes problems, some of supports were great But on other side there are many employee in the apple company that they just give us some PREPARED answers without thinking about what i ask them !
i want to report my problem here to get rid of those useless persons and ofcourse those weak answers in the apple company. before of explaining my problem , let me tell you a short thread:
some months ago i bought one microsoft XBOX live CODE to charge my LIVE account , i bought that from a retail store at France. Code was redeemed before i buy that , that was obvious that seller had decide to scam me with a used voucher ! and he did not accept my words and he just needed proof. so i go to microsoft.com on support section then i start talking with online chat support
please help me to solve my problem , please tell me that how i can report some one on apple?
<Edited By Host>hi bleach i explain whole the story in the post 1 but the forum moderator removed that and this time he EDIT my thread.
i bought 3 iTunes code and i want to know the date and time of redeeming, this issue happened to me manytimes in the past and each time apple support answered me with the time of redeeming of the code.
but some times some persons in apple support they don't help me and they don't give me date and time of redeeming ! and they just give me some prepaid and Irrelevant answers.
all i want to say is that many persons in apple are useless really, and we have report their weak support.
yes you are right we are all users but what we have to do when a bad person support us on the apple ?
yourself just send me a link for this matter :www.apple.com/support/contact
what i have to do on that link ?
where i have put my complaint ??
hey peoples , many support persons in apple have no any Creativity to solve our porblems . what we have to do againts of them ??
many times apple support employees tell us "I do understand how important it must be for you to know the details, but I do apologize as I won't be able to provide any more details regarding your concern."
is it giving the date and time of redeeming so hard? Why he/she can't give me more details regarding my concern BUT others can do ?? -
How do you file a complaint with the App store?
Does anyone know how to file a complaint with the app-store people? This may sound really childish but PlayFirst has a series of games called Dream Chronicles available in the app store. They're listed as free then in the description they tell you of course you can "try it free then download the full version from inside the game". Recently they released Dream Chronicles: The Eternal Maze available for "free" in the app store with no mention of the "try it free then download the full version from inside the game". It may be petty but I consider this false advertising since their other games tell you it's not the full game.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
How to file a Complaint with Verizon
I don’t know how to file a complaint with, or about, Verizon customer service. After calling Verizon I was shuffled between departments, supervisors, and finally directed to “verizon.com/contactus”. After spending an hour browsing the “contact us” section of the website, it became abundantly clear that I would not be able to find what I was looking for on the website.
A month ago I was in the middle of the moving process and was dreading the seemingly inevitable process of setting up the internet/television/phone, a process that I had to do many times before. My son had informed me of Verizon’s transfer service, also known as “Moving with Verizon”. As we were only moving 3 miles down the road, I figured that I would visit my local Verizon store as this would continue to be the store I turn to if I chose to stay with Verizon. I had several concerns that I wanted to have addressed, chief among them were:
- I have built up a significant number of movie titles in my digital library. If I stay with Verizon, will I be able to keep the movies that I had purchased?
- Each time I move I am inconvenienced with having to distribute my new phone number to my friends and family. Will I be able to keep my current phone number if I stay with Verizon?
- When I first started with Verizon I had significantly less credit with Video on Demand than I do now. If I stay with Verizon, will I have to go through the grueling process of building up my credit again?
The sales associate was very kind and willing to help. I was assured that
- I should be able to retain my purchases with Video On Demand
- I can bring my phone number from my previous address
- My Video on Demand credit could possibly be reset after the transfer, but a single phone call to customer service could set my credit back to normal with minimal effort
Throughout my questioning I was assured that my current services would transfer uninterrupted by the time of the move. As you could imagine I was ecstatic. We scheduled a technician to show up to the new house, when I asked the representative on the phone “What should I do with my current cable boxes and internet router while I wait for the technician?” I was told that the technician would handle it.
The technician arrived two weeks ago, we were given a box and instructed to package the previous equipment and drop it off at our local Verizon store. The technician gave us our new number, when we asked him about our previous number he appeared to not know what we were talking about. He was apologetic about the mix up and gave us a phone number that we could contact. Shortly after the technician left, my family noticed that our digital library was completely empty. The next day I went back to the Verizon store, was apologized to, and then instructed to only place one order in at a time, because multiple orders on a single account tend to slow each other down. We decided to resolve the issues one at a time starting with the phone.
My wife called and was told to wait a day or two. After waiting two days, my wife informed me that she was bounced between different departments over the course of several days, but was assured that the issue was resolved. I told my wife that I would handle the future endeavors with Verizon as she appeared to be a little flustered by the experience. I later received a courtesy call from Verizon confirming that our phone number was restored. I asked the lady whom I was talking to whether she could help me with my VoD service or transfer me to someone who could. She assured me that she could help and asked me whether or not we had received new set-top boxes for our televisions. After I informed her of the new boxes, she apologized to me and informed me that due to copyright infringement laws that our digital library was lost and that we could not receive any kind of compensation. I decided to call customer service, and after talking to representative for almost half an hour I was placed on hold and then told that there was nothing that could be done at this time and that I was going to be disconnected, before I could respond I was hung up on.
Three nights ago I took my concern back to the Verizon store as I dropped off our previous equipment. I was given several new phone numbers. That evening I spent over 2 ½ hours on hold waiting for a representative. After explaining my situation I was transferred to another representative who worked with me and put in a work order to have our digital library restored. I was quoted 48 hours, but the issue was resolved that evening.
Not intending to cause any more issues with Verizon until our digital library issue was resolved, my family abstained from renting or purchasing any movies from Video on Demand. I had promised my son and grandson that if the movies were restored, I would add the new Star Trek movie to our library so that we could watch it together. I was slightly irked to realize that when I tried to add a new title to my library an error message would pop up. I called the number on the message and entered the error code. I was placed on hold for almost an hour. When I finally reached a representative, he informed me that the problem was that my credit had been reset during the move and the issue could only be resolved by another department which had just closed for the evening. I decided to work at home the next day so that I could watch the movie when my son came home that evening. The next morning I called and realized that the opening time quoted to me was obviously in a different time zone. When I finally reached an agent, 2 hours later, I was told that I was 5 dollars over my credit limit. I informed the representative of my situation, as proof I pointed to the fact that the bill that I had paid earlier this week was almost 200 dollars more than my current statement. I was asked to wait 30 minutes and to call back if the issue hadn’t resolved itself within an hour. An hour later I called, explained my situation to another representative, and was told to call back in an hour if the problem hadn’t resolved itself. An hour later I called and after being sent to several different representatives I was asked to call back in an hour if the issue hadn’t resolved itself.
Meanwhile my wife was contacted at worked by Verizon, informing her that there was no record of us returning the equipment and that we could be facing additional charges if we did not straighten out the issue. After spending the next several hours assuring my wife and showing her how on the receipt, each piece of equipment was clearly scanned and entered into the system, I decided to call customer service again as my VoD was still displaying the same error message. I was apologized to yet again, and was told that my order was being slowed down due to a high number of unresolved issues on our account. I was assured that he would clear out the mess and that we should be able to order movies that evening, if not I should call back in 24 hours. I apologized to my son and grandson yesterday evening, both of them took it surprisingly well. This evening I waited until 7:30 to contact customer service (31 hours after I was told to wait 24 hours), I was placed on hold again and again for over an hour and a half. I finally was told that my account would be cleared out to resolve the issue, I informed the gentleman that I was already told that would be done and then referenced the ticket number that I had received (and double-checked) from the gentleman the day before. After speaking to his supervisor about the issue I was informed that there was no record of this action nor was there any ticket number matching the one I had given him. The gentleman tried to help me for several more minutes until he transferred me to another department because neither he nor his supervisors could understand why my account wasn’t letting him change the date on my ticket, as he had reset all my resolved issues.
I explained my situation to the representative who after reviewing my account information informed me that I could have had the issue resolved on the 29th of August but someone during my process removed my order. She then informed me that due to the number of unresolved orders on my account the system could not let her schedule a credit increase until the 26th of September. After repeatedly asking her what I could do to expedite this process, I came to realize that all she could do was repeat to me the information that she had already said. I then asked her who I could talk to resolve this issue or file a complaint. After rambling for several minutes I was then transferred to the billing department. After explaining my situation, yet again, to another representative, my account was reviewed again, and I was once again informed that I was over my credit limit. After going into details a little more intimately, I was assured that the earliest that I could receive the credit increase was the 26th of September, and that I should make another payment. I informed her that I had just paid over $550 dollars on my last bill and had given up the majority of my free time over the last 2 weeks trying to resolve issues that I was assured wouldn’t be a problem by a Verizon representative. I asked if I could receive a small credit to my account ($30) so that I could just watch the movie and feel like I received a small victory for sacrificing so much of my time. She informed me that only her supervisor could make that call. She informed me that I would have to wait around 15 minutes on hold (what’s 15 minutes when I’ve already waited 8+ hours on hold?). After explaining my situation to Cornell he reviewed my account and then reworded what I had just told him. He informed me that the department that deals with my issue (the department that just transferred me to billing) was now closed and that I would have to wait until Tuesday (4 days) to have my issue resolved. After explaining the fruitlessness of dealing with that exact department with the exact information he was trying to send me off with, he placed me on hold for several minutes and then came back and agreed to only meet me half way, a $15 dollar credit. I was extremely offended. This is not even 3% of my average bill. $15 for 2 weeks of unsatisfactory service, in addition to 12+ hours of my personal time in addition to my wife’s time and visiting the Verizon store. After explaining to Cornell that $15 was less than satisfactory, I asked for an email address or a complaint line. He agreed with me that it was frustrating and explained to me that it was getting late for his department “almost 11:40 in the evening”, the exact time where I am. He gave me Verizon.com/contactus, which after reviewing the page, I became insulted. I have continually followed up with my phone calls and stayed loyal to Verizon, following the instructions of each representative that I have talked to in the last several days.
Verizon has provided both my family and me with an excellent entertainment package as well as outstanding customer service in the past. I would like to believe that despite the fact that I was lied to by both a sales representative and a supervisor that my family’s experience over that last few weeks with Verizon is not a common one. I am more than willing to place this movie order on my next bill, all I ask is that you please help me to enjoy the advertised early release and to enjoy the services I previously had with your company.We've been having problem with our Verizon Fios set up since the moment we moved in to our new place. We've had several technicians come through, and then eventualy aftet two weeks of setting up appoitments and calling the customer service folks, they were finally able to resolve the issue. However, the nightmare doesn't end here. Last week, our neighbors switched over to Verizon Fios, and their technician swtiched our cables with theirs ( what a sloppy, lazy, job) meaning that they unplugged everything that was running to our apartments and transferred over to their becuase they didn't want to put in the extra work to chech and make sure that everyone was getting service. After, we had noticed the problem, my husband called customer service to put in a ticket for the technician to come through and resolve the issue. The ticket was made for Wednesday, Nov 7th, 2013 under ticket number {edited for privacy}, the rep had clealry stated that a technician will come anytime from 3 - 7, which meant that one of us had to be home. My husband took off work and waited for the technician to come through, however, NOBODY showed up. Instead, they told us that they were came at 5 oclock but nobody was home. The same day we called customer service again, and reschudeled to the next day. Thankfully, someone showed up at literally 7pm, meanwhile my husband was waiting at home since 3pm. After hounding them down and calling every hour to make sure that they would show up. Sure enough, they coudn't fix the wiring with out a bucket truck, which the technician mentioned he didn't have since it was already late in the game and eveything was closed. So again, my husband called to make another appoitment, for Saturday, November 9th, 2013, and again, the customer service people confirmed that someone will show up on this day from 8am-12pm. Guess what!? NOONE came, because NOONE issued a ticket, meanwhile we knew for a FACT that we made an appoitment. It's been one week, and no end to this problem. I am appalled, that a multibillion dollar company such as Verizon has such poor customer service in this area. It is sickening and sad, that noone can come and fix a small issue such as this. I hope that this will be resolved tomorrow, ( as they confirmed that they will come on Sunday) if not we have no other choice but to cancel our services and switch to something else. If only Google fiber was in town, things would have been so much easier, and not OVERPAID, especially now with the CRAPPY service we've been getting.
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I am at Ramstein AB Germany. My iphone screen was smashed badly on the flight to Germany this morning. WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later. As I am in Germany with no coverage and no working phone none of those options will work. Can you get this e-mail to someone who can help. My iphone serial # is C38xxxxxx. 1) I need to know where and how I can get a replacement somewhere nearby in Germany 2) If 1 is not an option I need to set up an appt to get a to get a new iphone at an apple store in Atlanta GA in the evening of 11 July.
Thank you very much, Phil Edelen
<Edited By Host>Thanks, my wife is the one serving I am retired and trying to follow her as much as I can.
I will schedule an appt for my next time stateside. I have spent too much time on many Apple web sites trying to get an e-mail to communicate with anyone at Apple to no avail, only phone numbers. I guess if you are overseas with no international access you are out of luck communicating with them. I did find one e-mail address but the reply was computer generated and provided useless links.
If anyone has any e-mail address for anyone at Apple I would appreciate it.
Thanks again,
Phil -
Recently, I installed Yosemite on my MacBook Air. After that I had no sound. Not even the start up chime. In Sound preferences there are no input devices and no output devices. I have had three meetings with Apple support with no results. Can anyone help? This seems to be a regular problem.
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
computer and after the chime press and hold down the OPTION key until the boot manager
screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.
5. Reinstall Yosemite from Scratch:
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
I am Eileen. I'm from Perú.
I'm really concerned.
My iPad doesn't work since 2 months ago. And I can't do anything. In the Istore (where I bought my iPad, 1 year and 5 months ago) said that they couldn't repair it, and I must to go to USA to fix it.
So I'm trying to contact with apple support but it's impossible.
I hope you can contact me, and it would be better if someone who speaks spanish contact me.
Thanks.You may have to try and contact the authorized Apple support in Mexico or Brazil:
Latin America and the Caribbean
Brazil
0800-761-0880
Mexico
001-866-676-5682
iPhone:
001-800-692-7753
The 800-numbers to contact Apple (US) we see at the main Apple Store (US) are not
able to be used out-of-country; some listed in the Contact Apple are main numbers
though and one could pay the toll-charges to try ones luck...
•Apple - How to Contact Us:
http://www.apple.com/contact/
https://locate.apple.com/country
Find an Apple Authorized Service Provider?
Contact Apple for support and service
Sadly, most responding people here are just product owners and users; we do not represent
Apple, its policies, or other aspects of the business. As volunteers of our time, we, from our
places of residence or other locations convenient to our free time, we donate time and some
ideas on common to not-so-common technical or other issues; with no expressed or implied
warranty that our advice has any binding effect on anyone, and Apple is their own boss.
Often advice here cites Apple support articles that are published; some times persons with
experience unique that worked for them in certain circumstances, is shared. Other times
one may see a few wild guesses in attempts to help people with product issues. And most
times, suggestions to 'visit some Authorized Apple Service Provider' are all one can say.
Hopefully you can find someone at the Mexico or Brazil location that can give you some help
in regard to repairs or other alternatives; or perhaps a US independent authorized service
provider could look into your product & repair it; after you contact one to see what they'd do.
PS: did you find anything using these?
https://locate.apple.com/pe/es/
http://consultants.apple.com/locator-latin.php
Good luck & happy computing!
edited 2x -
Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
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How can I get rid of this new 7.0.2 update and go back to the previous one and how can I register a complaint with Apple?
You can't go back.
You can leave feedback: http://www.apple.com/feedback -
i cannot mirror from ipad or ipad air to a samsung smart tv via appletv.Any ideas please?
I have tried with an Ipad Air and Ipad using Op System 8.0.2 to mirror their contents to the screen of my Samsung Flat Screen Flat TV via the latest make of Appletv.I have spent over 2 hours going through all settings etc with Apple Customer Service Live Chat.They cannot find or replicate the problem and says it is all working fine.My TV screen displays, when i go into mirroring, "ready for connection - on your device launch Allshare Cast".Nothing happens although i have agreed with Apple Support that all settings are on and are correct.Can anyone help please, as Apple Support cannot?
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Hey, im facing a problem while im using the purchesing , its showing me that: contact with apple support itunes???? Please help
Use the link below to contact iTunes support.
http://www.apple.com/emea/support/itunes/contact.html -
How to contact with Apple support in Viet Nam? The phone number 1-201-2088 is unavailbe.
How to contact with Apple support in Viet Nam? The phone number 1-201-2088 is unavailbe.
Dial 1-201-0288, then
dial 800-708-5413 -
How can I get a log of conversation with Apple Support Chat ?
How can I get a log of conversation with Apple Support Chat ? Case ID: 52****250
<Edited By Host>The only way I know of is to copy the entire content of your chat window (while it is still active) and then paste it into a text document (or, if it is short enough to fit the window without scrolling, take a screenshot). Once you terminate the chat, the record is gone (as far as I know).
Maybe you are looking for
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I upgraded to FF 3.6.10 and now FF will not run at all. (Safe Mode will.)
I upgraded to FF 3.6.10. I have tried opening/starting FF from the Start Menu, from the Desktop FF Icon, and from the Program Folders Mozilla folder. When I try to run FF, it will not start. In the Task Manager, FF shows up in the list of Processes -
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How does it work with an iPad?
Thinking about buying an Airport for my iPad to boost the wifi signal any know how the Airport works with an iPad?
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does not turn off my ipad2. The circle is flashing not to
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The print job appears in the queue but does not print. I have tried disconnecting power cord, uninstaling and still nothing happens. Any ideas?
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Has anyone else experienced a recent phenomenon where DW CS3 Hangs on exiting with Vista. This is new and started without any new extensions, but possibly after some windows updates. I'm running Vista Home Premium x64 with UAC off, and the error is: