Is this really the best I'm going to get?

2 years with BT and had awful connection and speed issues, many numerous long calls to India doing first line tests, mostly being told that I would receive a call back and never do. Recently informed of an upgrade at the exchange but speeds dipped since and have not been any better since.
Been reading these forums for a while, I am plugged into master socket, the one with BT Openreach logo on, ring wire removed, connected for over 3 days, no other phones in sockets. I was always told as I am 1.6k from the exchange speeds were not to be great but next door shows as 4-6k, I'm lucky to have dial up speeds most of the time.
It appears that other people within feet of me are having decent speeds, mostly via Talk Talk I hasten to add but was told that it would make no difference as BT are the main supplier.
The quiet line check appears in order, no noises or crackles seems a little quiet but reported that online a week ago but not heard anything since.
I would be grateful and see from your experience is this really the best I'm going to get?
ADSL Line StatusConnection information
Line state:
Connected
Connection time:
3 days, 23:30:49
Downstream:
1,920 Kbps
Upstream:
448 Kbps
ADSL settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.5 dB / 15.0 dB
Line attenuation (Down/Up):
55.5 dB / 31.5 dB
Output power (Down/Up):
16.8 dBm / 12.6 dBm
FEC Events (Down/Up):
468069285 / 1845
CRC Events (Down/Up):
1578613 / 1771
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
Loss of Link (Remote):
0
HEC Errors (Down/Up):
738099 / 1160
Error Seconds (Local/Remote):
0 / 0
More Details
Hide Details
To reset back to the default BT Total Broadband username and password, click the 'Reset username' button.
Reset username
Applying...
WAN StatusConnection information
Line state:
Disconnected
Connection time:
Not available
Software version V100R001C01B031SP09_L_B | Time & date 13:51 08/04/2012
Here's part of the BT speed test, still waiting................
1. Best Effort Test: -provides background information.
Download Speed
11 Kbps
0 Kbps
2 Mbps Max Achievable Speed
Download speedachieved during the test was - 11 Kbps For your connection, the acceptable range of speeds is 800 Kbps-2 Mbps. IP Profile for your line is - 1.69 Mbps
2. Upstream Test: -provides background information.
Upload Speed
370 Kbps
0 Kbps
448 Kbps Max Achievable Speed
Upload speed achieved during the test was - 370Kbps Additional Information: Upstream Rate IP profile on your line is - 448 Kbps
This test was not conclusive and further testing is required.This might be useful for your Broadband Service Provider to investigate the fault.
If you wish to carry out further tests,please click on 'Continue' button.If not, please close the window using 'Exit' button and contact your ISP for further assistance with these results.
The speed is extremely slow today, however this is nothing new as dips in and out constantly. I have left the BT Homehub 3 connected to the master socket, hopefully anyone able to assist??
Thanks
Mark

Hi you are 4km from your exchange that is your line length as you have been connected 3days + and your noise margin is high i will suggest you contact the forum mods and request a noise margin reset to the default 6db this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 3 working days
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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I am running Perfmon Data Collector Sets to collect performance counters.
I am using Relog.exe to take the .blg files and pushing them into a database
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FULL OUTER JOIN CounterDetails ON CounterData.CounterID = CounterDetails.CounterID
FULL OUTER JOIN DisplayToID ON CounterData.GUID = DisplayToID.GUID
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AND CounterDetails.InstanceName = 'AppName'
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Any assistance appreciated!

Erland,
Thanks for your response.
The related items in the table are CounterID, in a nutshell, what I want to do is the following:
Get the data from the CounterDetails table that holds the MachineName, CounterName, CounterType and so forth.
CounterID MachineName ObjectName CounterName CounterType DefaultScale InstanceName InstanceIndex ParentName ParentObjectID TimeBaseA TimeBaseB
1 \\ServerName Web Service Bytes Received/sec 272696576 -4 Carnival NULL NULL NULL 14318180 0
2 \\ServerName Web Service Bytes Sent/sec 272696576 -4 AppName NULL NULL NULL 14318180 0
3 \\ServerName Web Service Current Connections 65536 0 AppName NULL NULL NULL 14318180 0
4 \\ServerName Web Service Bytes Total/sec 272696576 -4 AppName NULL NULL NULL 14318180 0
5 \\ServerName Web Service Get Requests/sec 272696320 0 AppName NULL NULL NULL 14318180 0
6 \\ServerName Web Service Head Requests/sec 272696320 0 AppName NULL NULL NULL 14318180 0
7 \\ServerName Processor % Processor Time 558957824 0 _Total NULL NULL NULL 10000000 0
8 \\ServerName PhysicalDisk Disk Reads/sec 272696320 0 _Total NULL NULL -1 14318180 0
9 \\ServerName PhysicalDisk Disk Reads/sec 272696320 0 0 C: D: E: NULL NULL -1 14318180 0
10 \\ServerName PhysicalDisk Disk Read Bytes/sec 272696576 -4 _Total NULL NULL -1 14318180 0
11 \\ServerName PhysicalDisk Disk Read Bytes/sec 272696576 -4 0 C: D: E: NULL NULL -1 14318180 0
12 \\ServerName PhysicalDisk Disk Writes/sec 272696320 0 _Total NULL NULL -1 14318180 0
13 \\ServerName PhysicalDisk Disk Writes/sec 272696320 0 0 C: D: E: NULL NULL -1 14318180 0
14 \\ServerName PhysicalDisk Current Disk Queue Length 65536 1 _Total NULL NULL -1 14318180 0
15 \\ServerName PhysicalDisk Current Disk Queue Length 65536 1 0 C: D: E: NULL NULL -1 14318180 0
16 \\ServerName PhysicalDisk % Disk Read Time 542573824 0 _Total NULL NULL -1 10000000 0
17 \\ServerName PhysicalDisk % Disk Read Time 542573824 0 0 C: D: E: NULL NULL -1 10000000 0
18 \\ServerName PhysicalDisk Disk Write Bytes/sec 272696576 -4 _Total NULL NULL -1 14318180 0
19 \\ServerName PhysicalDisk Disk Write Bytes/sec 272696576 -4 0 C: D: E: NULL NULL -1 14318180 0
20 \\ServerName PhysicalDisk Disk Transfers/sec 272696320 0 _Total NULL NULL -1 14318180 0
21 \\ServerName PhysicalDisk Disk Transfers/sec 272696320 0 0 C: D: E: NULL NULL -1 14318180 0
22 \\ServerName PhysicalDisk % Disk Write Time 542573824 0 _Total NULL NULL -1 10000000 0
23 \\ServerName PhysicalDisk % Disk Write Time 542573824 0 0 C: D: E: NULL NULL -1 10000000 0
24 \\ServerName Network Interface Bytes Received/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter NULL NULL -1 14318180 0
25 \\ServerName Network Interface Bytes Received/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] NULL NULL -1 14318180 0
26 \\ServerName Network Interface Bytes Received/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _3 NULL NULL -1 14318180 0
27 \\ServerName Network Interface Bytes Received/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _2 NULL NULL -1 14318180 0
28 \\ServerName Network Interface Bytes Received/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _4 NULL NULL -1 14318180 0
29 \\ServerName Network Interface Bytes Received/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _4 NULL NULL -1 14318180 0
30 \\ServerName Network Interface Bytes Received/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _3 NULL NULL -1 14318180 0
31 \\ServerName Network Interface Bytes Received/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _2 NULL NULL -1 14318180 0
32 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter NULL NULL -1 14318180 0
33 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] NULL NULL -1 14318180 0
34 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _3 NULL NULL -1 14318180 0
35 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _2 NULL NULL -1 14318180 0
36 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _4 NULL NULL -1 14318180 0
37 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _4 NULL NULL -1 14318180 0
38 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _3 NULL NULL -1 14318180 0
39 \\ServerName Network Interface Bytes Sent/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _2 NULL NULL -1 14318180 0
40 \\ServerName Network Interface Bytes Total/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter NULL NULL -1 14318180 0
41 \\ServerName Network Interface Bytes Total/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] NULL NULL -1 14318180 0
42 \\ServerName Network Interface Bytes Total/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _3 NULL NULL -1 14318180 0
43 \\ServerName Network Interface Bytes Total/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _2 NULL NULL -1 14318180 0
44 \\ServerName Network Interface Bytes Total/sec 272696576 -4 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _4 NULL NULL -1 14318180 0
45 \\ServerName Network Interface Bytes Total/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _4 NULL NULL -1 14318180 0
46 \\ServerName Network Interface Bytes Total/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _3 NULL NULL -1 14318180 0
47 \\ServerName Network Interface Bytes Total/sec 272696576 -4 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _2 NULL NULL -1 14318180 0
48 \\ServerName Network Interface Output Queue Length 65792 0 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter NULL NULL -1 14318180 0
49 \\ServerName Network Interface Output Queue Length 65792 0 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] NULL NULL -1 14318180 0
50 \\ServerName Network Interface Output Queue Length 65792 0 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _3 NULL NULL -1 14318180 0
51 \\ServerName Network Interface Output Queue Length 65792 0 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _2 NULL NULL -1 14318180 0
52 \\ServerName Network Interface Output Queue Length 65792 0 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _4 NULL NULL -1 14318180 0
53 \\ServerName Network Interface Output Queue Length 65792 0 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _4 NULL NULL -1 14318180 0
54 \\ServerName Network Interface Output Queue Length 65792 0 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _3 NULL NULL -1 14318180 0
55 \\ServerName Network Interface Output Queue Length 65792 0 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _2 NULL NULL -1 14318180 0
56 \\ServerName Network Interface Current Bandwidth 65792 -6 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter NULL NULL -1 14318180 0
57 \\ServerName Network Interface Current Bandwidth 65792 -6 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] NULL NULL -1 14318180 0
58 \\ServerName Network Interface Current Bandwidth 65792 -6 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _3 NULL NULL -1 14318180 0
59 \\ServerName Network Interface Current Bandwidth 65792 -6 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _2 NULL NULL -1 14318180 0
60 \\ServerName Network Interface Current Bandwidth 65792 -6 TEAM : Team _0 - Intel[R] PRO_1000 PT Dual Port Server Adapter _4 NULL NULL -1 14318180 0
61 \\ServerName Network Interface Current Bandwidth 65792 -6 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _4 NULL NULL -1 14318180 0
62 \\ServerName Network Interface Current Bandwidth 65792 -6 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _3 NULL NULL -1 14318180 0
63 \\ServerName Network Interface Current Bandwidth 65792 -6 Broadcom BCM5708C NetXtreme II GigE [NDIS VBD Client] _2 NULL NULL -1 14318180 0
64 \\ServerName Memory % Committed Bytes In Use 537003008 0 NULL NULL NULL NULL 14318180 0
65 \\ServerName Memory Available MBytes 65792 0 NULL NULL NULL NULL 14318180 0
66 \\ServerName Memory Committed Bytes 65792 -6 NULL NULL NULL NULL 14318180 0
67 \\ServerName ASP.NET Requests Current 65536 -1 NULL NULL NULL NULL 14318180 0
68 \\ServerName ASP.NET Worker Process Restarts 65536 -1 NULL NULL NULL NULL 14318180 0
69 \\ServerName ASP.NET Applications Running 65536 -1 NULL NULL NULL NULL 14318180 0
70 \\ServerName ASP.NET Requests Queued 65536 -1 NULL NULL NULL NULL 14318180 0
71 \\ServerName ASP.NET Application Restarts 65536 -1 NULL NULL NULL NULL 14318180 0
72 \\ServerName ASP.NET Worker Processes Running 65536 -1 NULL NULL NULL NULL 14318180 0
73 \\ServerName ASP.NET Request Execution Time 65536 -1 NULL NULL NULL NULL 14318180 0
Put that together with the Actual CounterData in the appropriately named table.
GUID CounterID RecordIndex CounterDateTime CounterValue FirstValueA FirstValueB SecondValueA SecondValueB MultiCount
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 1 2015-04-30 13:01:17.165 0 -1927979745 2 -598728243 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 2 2015-04-30 13:01:22.173 67581.3633745449 -1927642227 2 -527219720 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 3 2015-04-30 13:01:27.165 94686.4063445727 -1927169543 2 -455741935 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 4 2015-04-30 13:01:32.172 152203.041104636 -1926407371 2 -384042212 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 5 2015-04-30 13:01:37.180 165447.09804292 -1925578898 2 -312344215 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 6 2015-04-30 13:01:42.172 171837.776053684 -1924721043 2 -240864459 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 7 2015-04-30 13:01:47.180 173383.630948422 -1923852824 2 -169166134 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 8 2015-04-30 13:01:52.172 144598.914838348 -1923130989 2 -97690055 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 9 2015-04-30 13:01:57.179 174737.727857169 -1922255986 2 -25991455 706 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 10 2015-04-30 13:02:02.171 169321.861725293 -1921410708 2 45486867 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 11 2015-04-30 13:02:07.179 208117.127073016 -1920368562 2 117185118 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 12 2015-04-30 13:02:12.171 141008.757157554 -1919664632 2 188662923 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 13 2015-04-30 13:02:17.178 149495.458222544 -1918916026 2 260361927 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 14 2015-04-30 13:02:22.170 174341.539879002 -1918045605 2 331847154 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 15 2015-04-30 13:02:27.178 143957.916530014 -1917324818 2 403537258 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 16 2015-04-30 13:02:32.170 130619.882518362 -1916672720 2 475018386 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 17 2015-04-30 13:02:37.178 142332.32395318 -1915959971 2 546718673 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 18 2015-04-30 13:02:42.170 184550.944997403 -1915038722 2 618192753 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 19 2015-04-30 13:02:47.177 154267.317838657 -1914266244 2 689889592 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 20 2015-04-30 13:02:52.169 149238.629713526 -1913521218 2 761368514 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 21 2015-04-30 13:02:57.177 188584.542348845 -1912576880 2 833066869 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 22 2015-04-30 13:03:02.169 176918.705027469 -1911693639 2 904548308 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 23 2015-04-30 13:03:07.176 188369.179859497 -1910750431 2 976242743 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 24 2015-04-30 13:03:12.168 148606.905306921 -1910008537 2 1047723754 707 1
8ADCC3A7-4D90-45A3-B912-FB18C9CB3646 1 25 2015-04-30 13:03:17.176 200078.077196397 -1909006668 2 1119420468 707 1
The query above is working, but I feel there is a better way to get this done.
Sample Output:
CounterDateTime ComputerName Counter CounterValue
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23836753920
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23837396992
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23842693120
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23843172352
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23861657600
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23872827392
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23909138432
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23960690688
2015-04-30 13:01:00 ServerName Memory\Committed Bytes 23972872192
2015-04-30 13:01:00 ServerName PhysicalDisk(_Total)\Current Disk Queue Length 0
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 0
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 8.65725297547727
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 9.34837740384615
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 10.45515625
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 11.3926622596154
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 11.4480309928908
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 11.8893621695024
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 12.3306933461139
2015-04-30 13:01:00 ServerName Processor(_Total)\% Processor Time 13.3301821231728
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 0
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 67581.3633745449
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 94686.4063445727
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 144598.914838348
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 152203.041104636
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 165447.09804292
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 171837.776053684
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 173383.630948422
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Received/sec 174737.727857169
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 0
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 354821.47994974
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 533111.927106303
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 849787.130317823
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 1015485.82303199
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 1286054.48388504
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 1528398.33137765
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 1600789.68540725
2015-04-30 13:01:00 ServerName Web Service(AppName)\Bytes Total/sec 1690894.89372096
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23781527552
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23802056704
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23803797504
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23821389824
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23831420928
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23835803648
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23850049536
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23863857152
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23875534848
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23917281280
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23933739008
2015-04-30 13:02:00 ServerName Memory\Committed Bytes 23978917888
I hope this additional information I have provided will help. :)
Thanks for your time!

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I'm confused.
At the beginning when I used Arch, I thought it was the best distro out there. Good package manager, lots of packages actively maintained.
But then came stability problems - gradually. More and more programs seemed to be unstable.
Now I'm using CRUX - since the accident of removing /etc. And I must admit that I NEVER had any stability problems with it (now and before I moved to Arch). Everything works flawlessly.
Is there everything all right with Arch? Maybe it's on the verge of turning into another Redhat/SuSE/Mandrake?
Arch tries too follow KISS principle, but does it really do so? pacman is certainly not the most obvious piece of software.
Is Arch's release policy beneficial?
Last but not least, I'm not so sure if Arch is really that much improved compared to CRUX. I found CRUX extremely pleasant thanks to it's prt-get utility.

vicious wrote:Haven't you noticed that this thread is not really about CRUX. It's about Arch.
yes
vicious wrote:The problem is: most of you think that Arch Linux is (more or less) perfect. That's why you use it. That's fine - but is this an objective or subjective attitude?
subjective, why would I use Arch if I don't want to?
vicious wrote:What is the goal of Arch Linux project? What's the target user profile? Is this a distribution for geeks or newbees? What's the scope of the project - what tools should be implemented specific for Arch?
Arch is mostly a distro for developers and other hacker wannabes, people that just wan't a stripped down system that never let you down.
vicious wrote:The problem is that Arch is just a mix of ideas from different places. It's a CRUX's spinoff and a wannabe Fedora with slight traces of Debian. You might say that it's a mix of the best ideas - but that's not true.
Fedora wannabe?? Who said that?
vicious wrote:If I wanted a bleeding edge distro, I would go for Gentoo.
If I needed an absolutely simplistic distro, I would go for CRUX.
If I was a newbee, I'd go for Fedora Core.
If I needed stability, I'd go for Debian.
lol! go for gentoo! Are you a ricer? Haven't used Crux but I doubt that it's better than Arch. Fedora is just a Red Hat playground so it's not a serious distro. Debian would be a better choice but I said it before that it's Arch' destiny to challenge Debian as the best vanilla distro, atleast on the desktop. Debian has more than 1000 devs so it's not so easy for Arch at this point to compete with it.
vicious wrote:Each of these goals excludes the others. You cannot have a stable bleeding edge distro. You cannot have a simplistic newbee distro.
I think that Arch will never be a newbie distro, there are tons of them already. No need for more..
vicious wrote:Where does Arch fit?
In my boxes it fit's perfectly, and probably in many others too.
vicious wrote:Nowhere! It's features are not coherent. Parts are simplistic (boot scripts, abs). Parts are not (pacman). You want hardware autodetection without autoconfiguration. You want gui frontend for pacman, but not for config files.
Where have you heard this? There is no work beeing made on making Arch "easier", not that I heard of atleast. All the gui pacman frontends are not easier than cli, it's more that it looks better than the ugly terminal.
vicious wrote:Arch doesn't have ANY feature which would make me say: "this is the best solution i've seen; no other distro has it". Arch is just average - for some people it might be a good option, but others should find something more suitable for their application.
The nicest feature for me in Arch is the lack of features. It's also nice that you can code in almost "all" language without need for fiddling with manual installations. Mplayer plays "everything" out of the box, absolutely rocksteady base system(I don't use gnome or qt though) and smart developers that fix problems pretty quick.
Go Arch!!! Fight the whingers!!!

Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

Adobe X PDF files converted to jpg, edited and converted back to PDF have ragged, unclear text. I didn't have this problem with Acrobat 9 standard. What is the remedy for this. If this is the best I can expect, I won't be able to use X standard.

I can't imagine any worse workflow than converting to JPEG to edit text, then back to PDF. Text in a PDF is a vector thing, smooth at all resolutions. And JPEG is made for photos. EVERY conversion to JPEG and back loses quality but how much loss there is will vary.
If you must go to an image format, try PNG.

24 hours so far downloading Lion and no end in sight. Is this really the way forward?

Here in the UK a lot of us have fairly pathetic download speeds, so I ask Apple is this really the way forward?

Same for me - started 20.July about 7pm in germany with VDSL capable of 2.5MB/s
Download Started well soon but dropped to about 300KB/s. Stopped and went to bed at about 10pm.
Resumed at 21. July at 7am - between 100KB/s and 300 KB/s for about 90min. Stopped and got to work.
Resumed now at about 2:30p.m. lying between 50KB/s and 100KB/s :-(

How does this happen: The picture of recent apps you get when double clicking the home button showed in Settings-Wifi that I had been connected to a network I have not been near for two months. Its not a recent "image" of Settings-Wifi. Can anyone explain

How does this happen: The picture of recent apps you get when double clicking the home button showed in Settings-Wifi that I had been connected to a network I have not been near for two months. Its not a recent "image" of Settings-Wifi. Can anyone explain?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

So i was on the mac app store going to get a free game and it said i had to review my account do i have to pay to do that?

So i was on the mac app store going to get a free game and it said i had to review my account do i have to pay to do that?

No. They just want you to review your payment information.
You can select None for payment method if it's available > Mac App Store: Changing your account information
Why can’t I select None when I edit my payment information?

Hello! I have a MacBookPro5,1. I recently had to erase the disk and start over. So right now I have OS X. what is the best(cheapest/fastest) way to get current on my OS to be able to use current websites and programs? thanks!

Hello! I have a MacBookPro5,1. I recently had to erase the disk and start over. So right now I have OS X 10.5.5. what is the best(cheapest/fastest) way to get current on my OS to be able to use current websites and programs? thanks!
Right now there is pretty much nothing on it, and I cant download basic things.

Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

What is the best Video Card I can get for an Early 2008 Mac Pro?

What is the best Video Card I can get for an Early 2009 Mac Pro3,1?

A 3,1 is "Early 2008" with DDR2 FBDIMMs, Intel 54xx Harpertown, and not 2009 Nehalem with DDR3.
http://www.barefeats.com bench tests. A 3,1 does not improve as much due to its old PCIe 2.0 implementation for one thing.
"Best" is hugely subjective. For what? cost versus performance and whether you need CUDA support or AMD - dual AMD's for FCP-X for instance.
I think GTX 970 right now is close to "best".
And of course shop here:
http://www.macvidcards.com

My daughter is going on an exchange to France for a year. I saw that there is a SIMS prepaid card that fits into an iPhone 4S. Do you think this is the best way to go and oDo d I suspend her service with our carrier?

My daughter is going on an exchange to France for a year. I saw that there is a SIMS prepaid phone card that fits into an iPhone 4S. Is this the best way to go and if so, Do I suspend her service with our carrier?

Is your daughter's phone officially unlocked? If not, you won't be able to use any sim other than a sim from the carrier your daughter's phone is locked to. To do what you want, you need to get your daughter's phone officially unlocked. Once done, she can then purchase a local sim when she gets to France.

Is this really the response that you want your customer support to give.

Sorry for the lenght of the original email but I had quite a few issues that have happen. I just wanted a second source saying that this canned response is the actual response that Best Buy wants to stand behind before I either go up the ladder to make sure that the upper management are wanting to let go of business for what I consider not that hard of a fix on Best Buy's side. So far no one that I've talked to or chatted with or have received an email from seems to have actually listened/read what the problems I've had are. The best I've received so far appears to be a quick glance and canned response. I feel this response was in poor taste considering the issue that I described about the website itself and the issue I was trying to deal with in looking at product on the website.
There wasn't even a mention that John, the employee that actually tried to help would get any kind of attention for doing his job in an environment of no one else wanting to do theirs. The way all of this is coming off to me is that this is how Best Buy actually wants to do business. Is this the case?
Emails as follows ......
Hi xxxxx,
Thank you for visiting your local Best Buy store. We appreciate the opportunity to provide products and services that meet your needs.
On that note, I apologize that the service you received was not on par with your expectations. This is not the kind of experience that we strive to deliver to all our customers. Based on your feedback, there are definitely some improvements that we can make. We appreciate you taking the time to share your thoughts with us.
I have documented your concerns and they will be shared with our local team to ensure that our policies are being carried out with all professionalism and courtesy. For further shopping convenience, you can always purchase many items online and take advantage of great shipping offers.
We appreciate your business and for any other concerns, you may visit our Help Center at www.bestbuy.com.
Sincerely,
Agnes
Best Buy Customer Care Team
Reference ID: {removed per forum guidelines}
Original Message Follows: ------------------------
On April 24, 2015 between the hours of 6:00 - 7:30 PM my wife and I went into your store located at 6455 N Decatur Blvd
Las Vegas, NV 89131 store number 1421. This was the absolute worst customer experience I have received in quite a long time. I am an elite plus member and spend thousands of dollars at best buy every year.
Upon entering this store we noticed that the displays looked even smaller than they have over recent months. We went in looking for two simple items. One was a HDTV antenna and the other a 3d blu ray movie that was a new release. I asked one associate if they had the items in the store and he looked up the movie for me and said that they had four copies of it and pointed me in the direction of where it should reside. He also told me to ask about the antenna at the appropriate department.
Upon, going to the area where the movies are kept we became confused, and disappointed as the rhyme and reason behind the sorting of new releases of blu ray, 3d, dvd, tv, etc all seem to make no sense. The store used to have all new releases in one big area where you would find it if it was released fairly new on whatever format it was sold in the new release section. Not any longer. Now the areas are small and the top tabs have things like favorite 3d releases/TV shows right now/Dvd's on sale all next to each other that make no sense. Why are the sections so small and why are they so convoluted? I couldn't find what I was looking for and since it was a new release and could find the blu ray version and the dvd version I was surely just missing it. Apparently I wasn't the only one.
We went looking for someone to assist us. There was no one to be found in that department. So we wandered around the store for a while looking for help and looking at product. We made it from the far back corner of the store all the way to the registers in the front of the store without coming across a single person who worked as an associate. We came across the direct TV rep, and a solar panel rep who were more than willing to sell everyone that walked by their products, which doesn't look well since they are doing their job but making it more obvious that the actual store is lacking in the customer service department.
After we made it all the way back to the front of the store I asked the same associate who couldn't quite help me all the way to speak to the store manager. We didn't get to the store manager because he was off, which is fine. We did however get to talk to an assistant who's name is John. He tried everything he could to help. He was on top of his game and had excellent customer service skills. It wasn't enough however as his computer said they had the 3d blu ray I was looking for in stock, four of them, and after leaving us in the area where we could talk to the associate who specialized in the area about HD antennas he looked for about twenty minutes and couldn't find the product either. During this twenty minutes the associate that was supposed to help us was wondering around the store I guess helping another customer, at least I'm hoping as she didn't state that was what she was doing but just kept saying that she would be with us in a minute. During this time my wife and I had talked to two more customers who were in the same boat as us. A lovely woman who was prepared to buy a TV and Blu Ray player on the spot and just couldn't decide which model of player would work for her. She was waiting even longer than my wife and I.
Upon John's return I had to ask him what was going on in the store, and he couldn't give an answer. I understand that employees cannot talk about the store policies and the politics and staffing and such but I wanted to make sure that he knew that my experience was that there wasn't that many customers in the store and that there didn't in my opinion seem to be a huge lack of employees at that moment. John tried to make up my experience by offering me the product I was looking for in a different format and that they would order it in the format that I was looking for and letting me exchange it at no cost because of the hassle I went through. This is exactly what I would have expected and he did a great job. Absolutely everything and everyone else in that store fell short of every expectation. I did not take him up on his offer but thanked him for doing a great job.
Upon coming home and trying to send this email through the website. On a few different occasions I was met with an error that my message did not get through. That was the extent of the message and there was no support given on what to do next nor was there any information on where to send an email. It did give the toll free best buy number but not what numbers to choose to get to the correct department.
Then on Friday May 8th, I was looking to purchase a monitor larger than 70" and proceeded to look on bestbuy.com for said monitors. When looking to see what my closest store had in stock I decided it would be easier to call the store to find out what they did have in store rather than clicking each individual monitor and checking if it was available in my chosen store. The first store I called was 1044 and I was helped in a timely manner. They said they carried only one monitor that was 70" or above in store. Then I called store 358 twice. The first time I called the phone rang for about a minute and then I was placed on store hold without a greeting or a can you please hold. I just heard the sound of someone picking up the phone and then store music. I was then on hold for over ten minutes before I decided to call back. When I called back this time the phone just rang until it went busy. I then decided to call store 542 where I was greeted within thirty seconds. I asked them what they had in stock and was transferred. The person I was transferred to did not give me their name I asked them what they had over 70" and they weren't sure there was just silence for a lot longer than there should have been so I asked if there was an easier way to find out what was available on the best buy website in store. She explained that I could click the product and see if it was available at the certain store and I explained that I wanted to be able to look at several products at once like all the monitors that were over 70" and see if they were available in my closest stores. She kept explaining it to me in the way I was already doing it and I kept trying to explain that I already did that and was looking to try to do more than one product at a time. She then told me that she didn't have time for this and that I should just go to amazon or something.
So based off of my last in store experience. The lack of any help I can find on your website for situations like this and because of the utter disrespect shown to me over the phone I not only purchased my monitor through amazon.com based on her suggestions but I will not be doing any business with best buy either in store or online again. Not only have you lost the thousands that I spend there on a yearly basis but you are also now out the thousands of dollars that I spend there on a yearly basis for my company.
Except for John in store and the phone experience with 1044 I am beside myself in the complete downhill slope that best buy has taken.

Hello marikcraven,
Welcome to the forum and thank you for taking the time to share your feedback with us, not only surrounding your store and online experience, but your feedback regarding the response you received. It certainly seems that we’ve let you down on multiple levels.
It is discouraging to hear that you, your wife, and John were unable to locate the 3D Blu-ray movie you desired, although our system indicated we had a few available. While I’m delighted to hear you were satisfied with John’s effort, it is disheartening to hear the rest of the staff left you so underwhelmed, and ultimately it doesn’t sound like you left with your antenna either. I am truly sorry for any frustration or dismay this visit may have caused. I’m glad that you ensured you brought up your concerns surrounding the lack of assistance with John.
In regards to your experience with BestBuy.com, it is strange that you encountered trouble when sending your message. Although, it seems that you were finally able to send the message, I am sorry for any frustration it may have caused you. I’m sure your frustration only heightened once you spent the time dealing with the error only to receive a response you found unsatisfactory.
As far as searching for inventory on BestBuy.com, sadly there isn’t a method to look at inventory for an individual store unless you are checking out the store’s clearance or open-box items. This would mean you would have to go through each item and check out it’s availability in your area. Typically this is a much more satisfying experience if you are able to narrow your search down to a few that you are truly interested in. With that said, I understand that this may not always be the best method. I apologize if you found this to be more of a hassle than you anticipated when you began your search for a 70” monitor, and if you had trouble contacting the individual stores regarding your inventory inquiries.
In the end, it’s clear we failed to delight you in store, online, and with our ability to address your concerns, and this resulted in you making a purchase elsewhere. I am terribly sorry that this has been your experience, as it is not indicative of the experience we strive to provide our customers. I truly hope that in the future you will feel confident enough to give us a chance to provide you with a better experience than the one you’ve described.
If you should have any questions, please let us know!
Respectfully,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

This is the best method to install a new version of Studio!

Do it cleanly. By this I mean create a new fresh startup disk for the install of Studio. Whether for Studio 1 ,2 or 3, trust me. this method will get you to a really stable FCS system.
1. Backup everything you want to keep if you're using the same drive you've been using as your startup disk. Clone it if you'd like to save time digging around for the files you want to keep. Or buy a new drive for your tower and use it as a startup disk, keeping the earlier one until you've transferred all you need from it. (I have no less than 3 startup disks for my single tower here) One is a 250 gig drive, the other two reside on their own partitions of a second physical drive. I use one system for beta testing, reinstalling the OS each beta test, and one "working" system for daily real work environments, and yet another "backup" system which is there just in case I need it. (but never really do actually).
2. Load your latest OS disk, and restart your computer from it holding down the c key during a boot up, or selecting it from the startup disk control panel in the apple system prefs.
3. Once your computer starts up from the OS disk, select "optional installs" from the button you'll see in the window. From there select "erase and install" and install will begin.
4. After the OS install, run Software update and go all the way with it. There's nada out there that's not OK to install.
5. Install Studio. If it's an upgrade version, no problem to not install the earlier version you're upgrading from. Just have it's serial number handy because FCS will ask for it as well as the upgrade serial number.
6. Run Software upgrade again to make sure all of your FCS apps are up to date. INSTALL EVERYTHING that Software Update proposes to install.
7. You'll be a very happy camper.. it will also feel like your whole computer is faster because of this clean install of the OS you did...
It's not impossible to get a fine upgrade done without doing it as I've described above, but with the latest round of problems being posted about a new install, I gotta say that this clean method will fix all the problems being posted here and elsewhere. Why even bother taking the risk? What I've posted above will be THE WAY to make sure you're system is running right.
I've espoused this method of install any time you upgrade your OS (i.e., Tiger to Leopard or the upcoming Leopard to Snow Leopard upgrades about ready to hit us all) OR any time you install a new version of FCS or even a FIRST install of the studio. It's not all that time consuming, and running pro level software really demands that the system install is totally clean.
I oversee about 75 FCS stations at the Colorado Film School, we do this clean install every semester (4 months) on the systems there, and really have incredibly stable setups. Never really having the problems that get reported all over the forums... not only that, they boot fast, run fast, and just work.
When software companies test new versions of their software in beta, it's always asked by all software manufacturers to install their beta over a clean fresh OS... always... so there's a lesson here to learn from them, and also a hint: nobody chooses the "upgrade" button for a new version of said software, rather they are testing over CLEAN installs only. Makes perfect sense then to install new versions of software as complicated as this is over a clean new OS install.
Jerry

I fully support Jerry's advice. Though it is a little like the old auto repair manual I once had. If you looked in the section under "clutch replacement", it started out like this ...
*Clutch Replacement procedure.*
• elevate car - be sure to use jack stands to support vehicle
• remove engine
• with clutch pressure plate exposed ....
Of course, they never spelled out all that was involved in the "remove engine" step. So, in the interest of adding more detail to Jerry's advice on the "erase and install" process for those who have not done it before and might be intimidated - read on.
• Make a list of all Applications to install. Which ones do you need? Go through your Applications and Utilities folder and note which ones you'll want to reinstall. Note the version.
(I don't know about you, but I had a shocking number of apps I downloaded, used for a few times and never used again. Forget installing these disused apps.)
• If you are upgrading from a PPC to an intel machine, you'll want to know if the apps are UB or PPC. Upgrading your PPC software to UB can be a significant cost in a PPC to intel conversion. Know what you are getting into - do a search before installation to see if there is a UB version available. You can find out whether an app is PPC or UB by looking in System Profiler>Software>Applications. This window will also tell you the current installed version number. Generate a .pdf file of it and have everything listed for your records.
• In the list, note whether is was a download or you have a disk. If it was a download, find the DMG or installer package and copy it to an external firewire drive. Put it in a folder titled - Apps to be installed - or something easily identifiable.
• If you need to go back to a previous version (e.g. QT 6.5.2) download the dmg file BEFORE you start the installation process.
• In the list, note if the application is a full install or an UPGRADE. If an upgrade, make sure you have the previous version's disks (as well as the serial numbers - see below).
If the UPGRADE version does not require the previous version to be present - eg when installing the upgrade version of FCP 7, DO NOT install earlier software. All you'll need is the previous serial number. The way to figure this out is to try to install the newest version. If it needs the previous version present before proceeding, the install process will tell you that.
Some upgrades will require that a version of the previous app is on the disk. If this is the case, when you install the first version, simply install the minimum so the app will be on the hard drive. You will need to do this because there will be NOTHING on the disk after you do your clean erase.
• Referencing your list, find ALL your disks before you start. This includes previous versions if you are unsure whether they will be needed.
• Spend some time looking through this forum for Professional Application installation issues. The classic example is a conflict between Logic and FCP. Install FCP first and you'll have no issues.
• Sort your list into an installation sequence. Lay out your disks in that order.
• Referencing the list, make sure you have ALL your serial numbers including those you've downloaded. I've purchased a number of programs on line and the only documentation of the serial number was an email. All those are kept in a dedicated folder in Mac Mail. For serial numbers that arrived via electronic means, use cut and paste instead of re-typing whenever possible. This will prevent errors in transcription.
In making the list, TEXT EDIT works ok, (I use Excel). Text edit has the benefit of being easily readable on any mac. Print the list out for reference, put a copy on a flash drive or a firewire drive where you can access it to cut and past serial numbers during the installation process.
• Recognize this is going to take some time. Ranting, drinking too much coffee, swearing, sitting in front of the computer watching the progress bar, etc will not make things go faster. All it will to is put you in a really bad frame of mind. Do it over a weekend when you can be multitasking. While you are cleaning off the mountains of paper on your desk or raking the yard, you can take regular breaks to check on progress.
Process -
• Download Carbon Copy Cloner or one of the other backup utilities and do a full backup of your existing system drive to an external firewire drive. Make the drive bootable. *Do not* cheap out on this as this is your insurance policy. If you forget something or can not find a serial number, you often can find it and copy it from the backup system to the newly installed version. Or, if things go horribly wrong, you can simply copy the old system back to your computer and pick up where you left off.
If you have a MacPro or G5 tower, an alternative to cloning your existing system disk is to pick up a new hard drive to use as the clean new system disk. Your existing system disk will be the clone.
• Once you have gathered and organized all the materials and backed up the drive or installed the new system drive ...
• Insert your OSX installation disk and boot the computer from the disk (Jerry explains how)
• Erase the hard drive. Use the ZEROs option as this will map out any bad sectors. This will take time. See the note above.
• Install the OS. If it is an upgrade install, see the note above regarding upgrade installs. Repair Permissions and then run the updates. Repair Permissions.
• Install your applications following your list. Make sure to Repair Permissions after each install and update..
Have fun, be prepared for a few minor glitches. If you multitask, you can get the garage/ or office cleaned out and your computer rebuilt. In all honesty, this process took all weekend plus time in the next week as I discovered apps that needed additional updates, configuration settings, etc. No doubt it would have been faster if I was sitting at the console the whole time, but I was able to get the office cleaned up and organized (which also makes ME much faster). Overall it was a very slick process.
When you have a fully functioning system again (you have tested all applications and everything works), CLONE the new system and put your info, your notes and the disks in a safe place - once you've done this once, why go through the pain of organizing this stuff again ...
Now, rejoice in a much faster machine with a lot more free disk space.
Cheers,
x

When I send a webpage via email, some of my recipients are unable to see it properly. The website was made with iWeb, and a Mac person advised me this was the best way to do an email campaign with iWeb, but it's not working for a lot of my customers - why

I have recently created a website for my family's business. When we bought the Macbook the guy in Apple said the best way to send an email campaign to our mailing list was to publish a hidden page, find it in the browser on Safari, then share it via email, so that is what I do. For most of my customers this works fine, however I have a number of people each month who cannot see any of the content of the email. I have added an 'If you can't see this email properly...' link at the top of the page, with no shapes or images etc near it, but even that does not appear for them.
I am a self-taught novice unfortunately, so haven't a clue what the problem is. I'm not sure of the operating system, but we bought the Macbook in May and it has all the recent updates installed. I have just had a new baby so can't get into the store fdor a one-to-one, so if anyone could explain why this happens / what I can do about it, I would be very grateful! Thanks!

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
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Is this really the best I'm going to get?

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