ISight camera present but not working

System Report lists the camera but it's X'd out
in FaceTime and not present in Skype. After
re-setting NVRAM it appeared briefly then
vanished. Some advise re-setting the SMC
but Apple's own KB didn't support that.

Tom Meade1 wrote:... I followed all steps...
Good. Having eliminated several of the easiest things, we will try the next (more time consuming) things that may resolve your problem.
Tom Meade1 wrote: ... this is our faith, no?...
Not mine, no.
Tom Meade1 wrote:... System Report shows what I think is a camera...
You are correct that your SR report shows that your Mac recognized its inbuilt camera.
Tom Meade1 wrote:... Does it seem like a software issue that can be remedied...
Yes.
Tom Meade1 wrote:... does the Genius have methods beyond what we've done here?...
Yes. The Geniuses have access to proprietary Special Tools, Test Equipment, and Technical Data that allow them to fix things beyond what us users can do. That is why, if all else fails, or if you don't want to take the time to continue trying to resolve this yourself, I suggest you contact Apple or an Apple-Authorized Service Provider for service.
Tom Meade1 wrote:... FaceTime and PhotoBooth still show no camera or X'd out...
Because more than one up-to-date app fails in more than one user account, your Mac's system software may be damaged. The remedy for this is to reinstall OS X. Regardless of the reinstall method you use, backup your Mac before you reinstall OS X.
If your Mac shipped with OS X 10.7, you can use the backup installer that came with your Mac. Then apply the 10.7.5 Combo Update to return to the latest version in one update step. I recommend that you repair permissions before and after installing and updating.
If you do not have a 10.7.x installer, you can use the Lion Recovery HD method Kappy explains in http://discussions.apple.com/thread/3531813.
After reinstalling, test again using the How to Troubleshoot iSight method.
If the problem continues in more than one app and more than one user account, the only remaining thing I know that might remedy the problem is to zero your startup disk and do a clean install of your Apple software. If iSight works then, you know that some other software was causing a conflict. This is a time consuming process that I described in this topic: http://discussions.apple.com/message/18614637. (You will use the current 10.7.5 Combo Update vs. the 10.7.4 version that was current at the time of the referenced post.)
If none of the things recommended to this point resolve your iSight problem, the only remaining suggestion I can offer is to contact Apple or an Apple-Authorized Service Provider for service.
Tom Meade1 wrote:... Is a required to activate iSight?
No.
Message was edited by: EZ Jim
Mac OSX 10.9

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Message was edited by: CMCSK

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Le 4 mars 2014 à 17:42, adriana ohlmeyer <[email protected]> a écrit :
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If you have Nik plugins installed, please check reply # 8 on this thread:
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Built-in camera macbook pro not working

Hi guys,
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Thanks

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Message was edited by: EZ Jim
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ISight camera present but not working

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