Issue in configure Information Steward 4.1 Metadata integrator with BO 4.1

Question

Hi Experts,
Environment
Machine 1 :BO 4.1
Machine 2: IPS 4.1,DS 4.2,IS 4.2
We need to get the BO 4.1 metadata into information steward .As per IS install guide "If machine 1 has BI platform 4.1 SP1 and machine 2 has Information Steward installed on IPS 4.1, then you do not need to install the Remote Job Service utility. IPS 4.1 SP1 can collect metadata directly from a BI platform 4.1 system because the BI SDK is compatible between IPS 4.1 SP1 and BI platform 4.1 SP1.3"
what else we need to configure ?
Do we need to install 4.1 client in IS installed machine?
I'm getting below error when trying to add integrator
CMS Server name : BO 4.1 cms name , user name&PWD : BO 4.1 user and pwd
Infoview Integration user:BO 4.1 user&Pwd
Thanks in advance for help.

Answer 1

Hi Satish,
You must install the BI Client tools in IPS server (make sure that BI Platform in Machine 1 and BI Client Tools in Machine 2 must be of same version including support pack). Then before creating metadata integrator connection in IPS, try to connect BI server in Machine 1 from Client tools in Machine 2. For this you can use, UDT / IDT / WebI Rich Cleint to test whether Machine 2 is able to connect Machine 1 or not. If you failed at this level, then there problem with Firewall or port issue. We have to fix this before moving ahead.
If above test is passed, then go to IPS - CMC, check whether ISJobServer service is available, enabled and running. Disable this service and check what services are included under this. Check all the services related to IS is included or not. If not include all services, enable and restart the server.
Then you create the BOE Integrator source connection.
Thanks,
Ramakrishna Kamurthy