Issue in Product configurator component on Clicking DONE button - Session hung up

Hi All,
In our environment, eCommunications and eProdCFGObjMgr are separately configured in different servers..
When we place order and take through product configurator to customize the product and click DONE button, the eCommunication session itself got hung.
When i checked the eComm task, its just waiting for command and the eProdcfgObjMgr component shows the following error in their respective task
bash-3.00$ more eProdCfgObjMgr_enu_0017_17825803.log
ï»¿2021 2013-08-22 20:11:25 0000-00-00 00:00:00 +0300 00000000 001 003f 0001 09 eProdCfgObjMgr_enu 17825803 8448 17 /u01/app/siebel/siebsrvr/enterprises/RIGSBLPR/SBLPR_CC4/log
/eProdCfgObjMgr_enu_0017_17825803.log 8.0.0.5 [20420] ENU
eProdCfgLog eProdCfgLog     0 0000000852162100:0      2013-08-22 20:11:25     VOD Broker File Cache Location for ISSCTXTOBJBR/ISS_SIGNAL: /u01/fs/prodfs/ISS_OBrkCach
e/ISSCTXTOBJBR/ISS_SIGNAL/ENU
eProdCfgLog eProdCfgLog     0 0000000852162100:0      2013-08-22 20:11:25     VOD Broker File Cache Location for ISSCTXTOBJBR/ISS_VAR_MAP: /u01/fs/prodfs/ISS_OBrkCac
he/ISSCTXTOBJBR/ISS_VAR_MAP/ENU
bash-3.00$
We resolved the issue by restarting the component and clearing the mentioned cache directory. But i want to analyze deep as why it happened.
Please reply me if you have come across such issue.
Thanks,
Madas

To achieve the above, try the below fix:
var buttonBar:ButtonBar = new ButtonBar();
buttonBar.requireSelection = true;
Hopefully this works for you . Cheers!!

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