Issue logging to the erms reporting

Hi,
have an issue logging to the erms reporting. The password was saved in “remember my password” and I just can’t log at the moment. Do you have any ideas what this issue could be?
Regards,
vijay.

Hello Vijay,
Can you clarify what exactly you are referring to with "ERMS Reporting"? Are you talking about the E-Mail Workbench viewset included in the IC Manager role of the Enterprise Portal, or something else? I'm not really sure what you mean by "remember my password". Is this some feature of your web browser, or are you referring to the SAP logon dialogue box option to remember the password? If so, please try closing all open browser sessions (and perhaps clearing your browser cache if necessary)?
Warm regards,
John

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    Regards,
    vijay.

    Hello Vijay,
    Can you clarify what exactly you are referring to with "ERMS Reporting"? Are you talking about the E-Mail Workbench viewset included in the IC Manager role of the Enterprise Portal, or something else? I'm not really sure what you mean by "remember my password". Is this some feature of your web browser, or are you referring to the SAP logon dialogue box option to remember the password? If so, please try closing all open browser sessions (and perhaps clearing your browser cache if necessary)?
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