Issue monitoring window

We have an issue tracking system that I am trying to design an issue monitoring window for. I created the popup which has 2 frames: the top is the list of issues, the bottom is the assignments for that issue. The popup is set to refresh every 2 minutes, and the assignments section can is changed by clicking the linked id in the issues frame. The user can highlight a row in the top by clicking on the row. Double-clicking will launch a popup.
What I need is this: I need for the user to be able to single click on a row to see the assignments for that call, or double click to see the details for that call. I believe the value of the call_id is obtained with the getValue(), but have not been able to get it to work. This is one of the last pieces of this project - any help would be greatly appreciated!

I think I found a workaround. Instead of having the user click on the row to get the popup, I have changed all columns to links. One click will update the bottom frame, two clicks on a link initiates the popup. The rows highlight on mouseover. Note for anyone else wanting to call a popup from a popup: for some reason, the popup blocker will affect calls to the htmldb app when a session variable is used (other websites worked). I also had to use #APP_SESSION# instead of &SESSION. .

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  • Is this an issue with Windows 8.1 Enterprise Main theme or with my Laptop Screen??!!

    Hello,
    I currently found a strange issue happening with my display and it only occurs when I am setting my desktop background as the Main Windows theme or any picture I set as a theme.
    When I click inside any open folder as shown in this recorded video and when I click on Desktop, doing this back and forth and I notice quick flickering inside the open windows.
    You will see this at second 0:26 in the video.
    https://www.youtube.com/watch?v=3-8z8Ef2DcY&feature=youtu.be
    It is also obvious in this video, I am doing this with the Intel Graphics Control Panel window.
    The issue occurs at the time 0:10 and 0:25
    https://www.youtube.com/watch?v=ntqNC1gUtHU&feature=youtu.be
    Note: This only occurs when I switch between themes for the first time.

    Well, here are my latest results.
    Now, I am 100% and I can guarantee you that there is a still issue within Windows 8.1 theme.
    I installed Windows 8 again, now see how the Device Manager looks like, see the Display Adapter driver.
    It's Intel(R) HD Graphics 4000 (Microsoft Corporation - WDDM 1.2)
    And now before I install any drivers or programs when I switch between themes and then switch back to that Main blue theme, no single flickers happens, so that means Windows 8 has no problems?
    Looks like when you released Windows 8, you included graphics drivers for each system to install automatically after Windows install. Now the Windows Main Theme is a blue flower.
    I installed Windows 8.1 again, now see how the Device Manager looks like, see the Display Adapter driver.
    It's Microsoft Basic Display Adapter.
    And now before I install any drivers or programs when I switch between themes and then switch back to that Orange color theme, I get screen quick black flickering, so that means Windows 8.1 may have got issue when switching back to the Main theme.
    I have also read this in this link
    http://msdn.microsoft.com/en-us/library/windows/apps/dn344644.aspx
    Windows 8.1 x86 and x64 graphics driver availability status
    Windows 8.1 graphics driver deployment changes (x86/x64)
    Windows 8.1 doesn't include in-box, third-party GPU drivers. Instead, drivers are provided via Dynamic Update during the operating-system (OS) installation or upgrade process, or via Windows Update after the initial boot of the OS. Customers installing
    Windows from a USB flash drive or ISO image while not connected to the Internet get the Microsoft Basic Display Adapter driver with limited functionality. Customers are encouraged to install Windows Hardware Quality Labs (WHQL)-certified third-party drivers
    from Windows Update, OEM, or independent hardware vendor (IHV) websites when available.
    Now, I thought of an idea. I thought that if replaced that Microsoft Basic Display Adapter which is in Windows 8.1 with that in Windows 8 (Intel HD Graphics 4000 Microsoft Corporation WDDM 1.2) The issue might be fixed.
    So I reverted back to Windows 8 and used DriverMax to make a backup of the graphics driver.
    Now, I reverted back to Windows 8.1 and used that DriverMax software to restore that graphics driver which was pre-installed in Windows 8 but still the issue isn't fixed. :(
    I am sure the issue that causes this black flicker on screen when switching back to the Main theme and then closing down the
    Personalization window isn't related to the graphics hardware or the driver.
    I am pretty sure Windows is causing this.
    I think you should get a fix to this please, work on a fix for this flicker that happen when switching themes I am pretty sure the other issue that causes flicker on my open window when clicking inside it and outside it will fade away.

  • Dual Monitors Windows 7 Problems

    Ok, this problem is getting really annoying and I think its a problem with windows 7 itself and not my computer.
    Basically I have a dual monitor setup with the left hand monitor as my secondary and right hand monitor as my primary.  Whenever I have an application with any graphics on it at all such as a progress bar on my left hand monitor moving windows around becomes laggy and juddery, yet this doesn't happen when the graphical app is on my primary monitor!
    My system Specs: 
    ASUS Striker Extreme MOBO
    OCZ 850W gameXtreme
    Core 2 Duo 2.4GHz CPU
    4GB (4x1GB) OCZ DDR2 1066MHz RAM
    Nvidia 8800GTX
    Sound blaster x-fi Xtreme Gamer (older PCI version)
    3 x 80GB HD for system drive in RAID 0
    1 x 500GB and 1 x 250GB drives for storage
    Monitors are 1680 x 1050 res
    Windows 7 Exp Index:
    CPU: 5.9
    Memory: 5.9
    Graphics: 6.8
    Gaming Graphics: 6.8
    Primary HD: 5.9
    What iv tried:
    Updating to latest drivers
    Upgraded system memory from 2GB to 4GB
    Installing 64-bit version
    removing sound card and re-installing windows from scratch
    upgraded my PSU
    Thanks for your help!

    (Latest update) This is the best I can do to alleviate the problem, and does reduce its severity immensely, but I found myself still noticing some slight playback glitches in videos on my second monitor which probably also translate to anything else with movement. I have tested with a panning scene in one of my videos and there is a subtle micro-stutter on my second monitor which I can find no way to fix. This doesn't occur if outputting to a single display, one or the other, nor does it occur when playing the video on my primary monitor in a dual-monitor configuration. Note that when I say "primary monitor", I am not referring to the monitor Windows has marked as primary, but my actual monitor rather than TV. In a dual-monitor configuration, this micro-stutter will only occur when playing video on my right monitor (TV), regardless of settings or which ports the monitors are connected to on the GPU. The micro-stutter occurs with no relation to the activity on the other screen, as it can be completely still. I can confirm the micro-stutter does not occur at all with Desktop Window Manager (Aero) disabled. In short, this is a nightmare.
    (Note that this micro-stutter is equally replicable in the 182.50 (WDDM1.1-less) driver, meaning there is no way to solve it other than disabling Aero or outputting to a single monitor.)
    I think I've solved the problem.. for me, anyway. I've divided this into short answer and "long answer", which is closer to a stream of consciousness in some ways, as I found out about Force10Level9 as I was writing.
    The short version:
    I've found some registry keys which seem to have fixed the problem for me. I haven't experienced any side effects, but use the tweaks at your own risk!
    I don't know exactly what they do. This comes from a lot of.. experimentation. I believe FrameRateMin tells the Desktop Window Manager that it's crucial to try to keep the framerate at or above the value specified (more details below), and Force10Level9 sounds like it forces DWM to use DirectX 9. I'm fairly certain about the former, not as certain about the latter, but together they do wonders.
    You can view the fix below. You can then save it as a .reg file and import it into your registry. Restart the Desktop Window Manager service or reboot to see the changes.
    Fix: http://pastebin.com/FFDbubw9
    Undo: http://pastebin.com/zA8CJY06
    (P.S. Just ran a FurMark test between fix applied and no fix. No difference in performance, with an inactive secondary monitor. I also noticed no difference in Physical Memory usage as reported by Task Manager. YMMV, let me know if you have any side effects.)
    (P.P.S. The screen fade that happens when you log in/out is just as choppy as before (or if it wasn't choppy for you, that shouldn't have changed). Oh well, how often do we see that thing, anyway? :))
    By the way, it appears 10Level9 is Windows 7's emulation platform for running DX10 on DX9 hardware. It's reported to be at least a 0.5x performance hit, so it's surprising that it actually makes Aero run better. If this article is anything to go by, Force10Level9 makes Aero run exactly the same as it does with older WDDM 1.0-only drivers like 182.50: http://www.techarp.com/showarticle.aspx?artno=637&pgno=1
    The long version:
    Well... I was able to do one more thing.
    There is an undocumented registry key which allows you to fine-tune the Desktop Window Manager's scheduling. Unfortunately, all of its values seem to be defunct in the final version of Windows 7 we all use today... except one: FrameRateMin.
    From what I gather, the Desktop Window Manager (Aero) carefully monitors the framerate it is able to achieve, and when it can't measure up to its own expectations, it will perform a "step down", or framerate reduction, and maintain this lower framerate for a given period of time (at one time specifiable with a registry value) before trying again at maximum speed.
    I presume it does all this to keep things looking "smooth".
    The problem is, in most cases, it doesn't help, and actually prolongs the stuttering duration. By "in most cases", I mean in every case it's happened in my personal usage of my Windows 7 computers.
    So what helped me was setting this FrameRateMin value to 60. That way, the Desktop Window Manager considers anything under 60fps to be unacceptable and will not remain at a lower framerate for purposes of perceived smoothness. Thus, the stuttering will take up as little time as possible, making it nearly unnoticeable most of the time.
    Keep in mind DWM shouldn't be having performance problems to begin with, but apparently in some cases, like with my particular hardware (desktop and laptop) and the latest NVIDIA drivers, it does.
    Down to brass tacks. The registry key is HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\DWM\Schedule. The value is FrameRateMin, a DWORD representing the minimum framerate DWM will consider as acceptable. I set it to 60, but you can set it to whatever you want.
    To repeat, this WILL NOT prevent Aero from ever getting below the framerate you specify; it simply prevents Aero from retaining a lower framerate after a stutter in order to give the illusion of smoothness (an illusion which fails).
    I imagine the main reason it fails so spectacularly in my usage is because I watch a lot of videos which play back at 24fps. Such a framerate plays back terribly with a 30Hz refresh rate, which is what Aero would reduce itself to for extended lengths of time. Now, performance hiccups are minimal, but sadly still existent.
    So this isn't a solution, but it does help. I am still uncertain of where the problem lies, considering GPU-Z shows graphics card loads to be as low as always when it's happening.
    Oh, and I found one more registry value. This one is far more important. :) It solves the problem for me entirely, from what I can tell.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Avalon.Graphics
    add the DWORD value Force10Level9 with a value of 1.
    I haven't noticed any side effects, just smooth performance.
    Apply these tweaks at your own risk!

  • Adobe PDF Preview Handler Issue in WIndows 8 64 Bit Machine - After installing Adobe Pro 11.0.10

    Hi Guys ,
    We are facing a serious issue with Windows 8 and Adobe PDF Preview Handler . We are using the PDFPrevHndlr.dll from Adobe to show PDF Previews in our application. It is working fine in Windows 7 and Vista and for some reason it is not working in Windows 8.1 64 bit machines after upgrading to Adobe Pro 10.0.10 .  Please help us figure out what is the root cause of this issue .
    During a close analysis we have found that the PrevHost.exe( Windows component ) is failing soon after it is being invoked . Any help in this is much appreciated.
    Regards
    Sree

    Hi Sree,
    According to your description, your case related to Adobe PDF Preview Handler. This is third-party product. I am afraid this is out of our support. Please ask in their special forum
    https://forums.adobe.com/community/adobe_reader_forums
    By the way, after do some search, it seems not working for 64bit machine,
    >> It is working fine in Windows 7 and Vista
    Also work fine in win7/vista 64bit????
    If your scenario is not working in 64bit machine, try to put "adobe pdf preview handler 64-bit fix" in search engine. Good luck.
    Have a nice day!
    Kristin
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