Issue / problem adding audio in Presenter 7 (PowerPoint 2010)

Since I got a new PC (Windows 7), I'm having an issue / problem adding audio in Presenter 7 (PowerPoint 2010).
It doesn’t happen every time, but randomly with many presentations...
In PowerPoint, right after I import audio (through Presenter) and click “ok”, I get the following errors:
Then, I can't get into the "import/sync/edit" mode, from the Presenter tab...
Already tried reinstalling Presenter, resaving new presentations, deleting the .ppcx/audio folders, importing the audio locally (vs from my network drive), etc.
Then sometimes, randomly, it will let me get back in and edit the audio, after numerous attempts…?!? I can't figure out what the pattern is, which is causing this new problem (never had this problem before, w/ my old PC - Win XP / PowerPoint 2003 / Presenter 6 & 7)
Anybody have an idea what the issue could be?
Thanks,
Mike P.

Hello,
I tried to reproduce this issue but I am not getting any error message. Please provide us following information; this might help to reproduce this issue:-
1) You are seeing this issue in PPT or PPTX
2) You seeing this issue in newly created presentations or its just old presentation which is not working properly.
3) OS and PowerPoint version
4) If this issue is consistent on any particular presentation then please share it.
5) Can we have exact reproducible steps
Regards,
Shubhi

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=============================================
Does someone’s post help you? Give them kudos as a reward, as they will do better to improve
Mark it as solved if the solution works for you, so it could be reference for others in the future
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