Issue while opening webi reports using OpenDoc url in Chrome browser

Hi
We are in SAP BI4.0 SP7. We are facing weird issue while opening the webi report via OpenDoc url in chrome. we are facing the below issue only in chrome and it works perfectly in IE and Firefox.
For the first time the report gets opened properly(when a session is created). If we try to open the same report from the same machine in a different browser tab, report gets opened up without any Tables\charts. We could see only a blank page with just the Report Tab name at the bottom. If we do refresh on the page, the report opens up correctly. We have checked for packet drops and there is no such thing. Is there any setting that we should make to resolve this. Your help is appreciated.
thanks
Gokul

Hello Gokul,
first thing is to check is if your chrome version is supported by your current BO version as specified in the PAM (is it?). If the chrome version is supported, and you still have an issue, then you can check with a sap support engineer.
best regards,
Victor

Similar Messages

  • Performance issue while opening the report

    HI,
    I am working BO XI R3.1.there is performance issue while opening the report in BO Solris Server but  on window server it is compratively fast.
    we have few reports which contains 5 fixed prompt 7 optional prompt.
    out of 5 fixed prompt 3 prompt is static (it contains 3 -4 record only )which is coming from materlied view.
    we have already use many thing for improve performance in report like-
    1) Index Awareness
    2) Aggregate Awareness
    3) Array fatch size-250
    3) Aray bind time -32767
    4) Login time out -600
    the issue is that before refresh opening the report iteslf taking time 1.30 min on BO solris server but same report taking time in BO window server 45 sec. even we  import on others BO solris server it is taking same time as per old solris server(1.30 min).
    when we close the trace in solris server than it is taking 1.15  sec time.it should not be intial phase it is not hitting more on database.so why it is taking that much time while opening the report.
    could you please guide us where exectly problem is there and how we can improve performance for opening the report.In case the problem related to solris server so what would be and how can we rectify.
    Incase any further input require for the same feel free to ask me.

    Hi Kumar,
    If this is happening with all the reports then this issue seems to be due to firewall or security settings of Solaris OS.
    Please try to lower down the security level in solaris and test for the issue.
    Regards,
    Chaitanya Deshpande

  • Re : Java error while opening WEBI Report in BO 4.1

    Hi Team,
    while opening webi report i am getting folowing error
    java.util.concurrent.ExecutionException: java.lang.NullPointerException
    at java.util.concurrent.FutureTask.report(Unknown Source)
    at java.util.concurrent.FutureTask.get(Unknown Source)
    at javax.swing.SwingWorker.get(Unknown Source)
    at com.sap.webi.toolkit.ui.tasks.WebITask.getResult(WebITask.java:171)
    at com.sap.webi.ui.tasks.NavigOnDocumentTask.doneProcess(NavigOnDocumentTask.java:95)
    at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.done(WebITask.java:378)
    at javax.swing.SwingWorker$5.run(Unknown Source)
    at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.run(Unknown Source)
    at sun.swing.AccumulativeRunnable.run(Unknown Source)
    at javax.swing.SwingWorker$DoSubmitAccumulativeRunnable.actionPerformed(Unknown Source)
    at javax.swing.Timer.fireActionPerformed(Unknown Source)
    at javax.swing.Timer$DoPostEvent.run(Unknown Source)
    at java.awt.event.InvocationEvent.dispatch(Unknown Source)
    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
    at java.awt.EventQueue.access$500(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    at java.awt.WaitDispatchSupport$2.run(Unknown Source)
    at java.awt.WaitDispatchSupport$4.run(Unknown Source)
    at java.awt.WaitDispatchSupport$4.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.awt.WaitDispatchSupport.enter(Unknown Source)
    at java.awt.Dialog.show(Unknown Source)
    at com.jidesoft.dialog.StandardDialog.show(Unknown Source)
    at java.awt.Component.show(Unknown Source)
    at java.awt.Component.setVisible(Unknown Source)
    at java.awt.Window.setVisible(Unknown Source)
    at java.awt.Dialog.setVisible(Unknown Source)
    at com.sap.webi.toolkit.ui.dialog.MessageDialog.setVisible(MessageDialog.java:186)
    at com.sap.webi.ui.SwingClientHelper.showWarning(SwingClientHelper.java:493)
    at com.sap.webi.ui.context.managers.DataManager.checkForEmptyDataProviders(DataManager.java:2592)
    at com.sap.webi.ui.tasks.workflows.RefreshWorkspaceWorkflow$1.run(RefreshWorkspaceWorkflow.java:147)
    at java.awt.event.InvocationEvent.dispatch(Unknown Source)
    at java.awt.EventQueue.dispatchEventImpl(Unknown Source)
    at java.awt.EventQueue.access$500(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.awt.EventQueue$3.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.security.ProtectionDomain$1.doIntersectionPrivilege(Unknown Source)
    at java.awt.EventQueue.dispatchEvent(Unknown Source)
    at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)
    at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.pumpEvents(Unknown Source)
    at java.awt.EventDispatchThread.run(Unknown Source)
    Caused by: java.lang.NullPointerException
    at com.sun.deploy.security.CPCallbackHandler.isAuthenticated(Unknown Source)
    at com.sun.deploy.security.CPCallbackHandler.access$1600(Unknown Source)
    at com.sun.deploy.security.CPCallbackHandler$ChildElement.checkResource(Unknown Source)
    at com.sun.deploy.security.DeployURLClassPath$JarLoader.checkResource(Unknown Source)
    at com.sun.deploy.security.DeployURLClassPath$JarLoader.getResource(Unknown Source)
    at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
    at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at com.businessobjects.rebean.wi.impl.model.viewing.ReportEngineOutputSourceFactory.createReportElementPageOutputSource(ReportEngineOutputSourceFactory.java:72)
    at com.businessobjects.rebean.wi.impl.services.NavigationServiceImpl.internalNavigateToReportElement(NavigationServiceImpl.java:313)
    at com.businessobjects.rebean.wi.impl.services.NavigationServiceImpl.navigateToReportElement(NavigationServiceImpl.java:105)
    at com.businessobjects.rebean.wi.app.ViewingFacade.navigateToReportElement(ViewingFacade.java:208)
    at com.sap.webi.ui.viewer.PageFactory.getPages(PageFactory.java:634)
    at com.sap.webi.ui.viewer.PageFactory.getPages(PageFactory.java:196)
    at com.sap.webi.ui.tasks.NavigOnDocumentTask.doIt(NavigOnDocumentTask.java:68)
    at com.sap.webi.ui.tasks.NavigOnDocumentTask.doIt(NavigOnDocumentTask.java:23)
    at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.doInBackground(WebITask.java:348)
    at javax.swing.SwingWorker$1.call(Unknown Source)
    at java.util.concurrent.FutureTask.run(Unknown Source)
    at javax.swing.SwingWorker.run(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
    at java.lang.Thread.run(Unknown Source)
    Any ideas please,
    Thanks & Regards,
    Varun G

    "...at com.sap.webi.ui.tasks.NavigOnDocumentTask.doIt(NavigOnDocumentTask.java:23) at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.doInBackground(WebITask.java:348)" Please check out SAP KB 2115770 - Error encountered when opening a Web Intelligence document reporting off of SAP BW BEx queries and Universes in BI 4.1 SP05 on http://service.sap.com/sap/support/notes/2115770. The resolution can be found on BI4.1 SP05 Patch 03 and above. Hope this helps, Jin-Chong

  • Webi report using openDocument URL,the window does not close..

    Hello,
    While viewing a Web intelligence report using openDocument URL, the window does not close after clicking on Document -> Close option, and the report remains open.
    And if I close the browser, the session of the user in InfoVierw remains opened
    Thanks
    Environment
    Firefox/3.6.15
    Internet Explorer 8
    BusinessObjects Enterprise XI 3.1
    SAP Integratio KIT XI 3.1
    SAP BW 7.02

    Please check SAP note 1512960  and SAP note 1384496.
    http://service.sap.com/notes
    This behaviour is by design.
    Regards,
    Stratos

  • Issue while opening SSRS Report with Oracle as Datasource in Report Manager

    I deployed SSRS report in Report Manager but I am unable to generate that report. Am getting following error.
    Is it problem with datasource in report manager? I am not able to change the Data source type to Oracle. It is showing Microsoft SQL Server. How can I change it, no other options are coming except Microsoft SQL Server. Please help.
    An
    error has occurred during report processing. (rsProcessingAborted)
    Cannot
    create a connection to data source 'TEST_DS'. (rsErrorOpeningConnection)
    For
    more information about this error navigate to the report server on the local
    server machine, or enable remote errors

     When I deploy them in localhost, and try to run report in report manager, it is not showing any data source type in drop down list except MS SQL Server. I do not know why it is showing in BIDS and not in report manager!!!
    Hello,
    Based on my test, I can specify the data source type as Oracle after deploy the report to Report Manager and open the report Data source propertity page. If the report use the shared data source, you should check the specify data source at the Data Source
    folder. Please refer to the following screen shot:
    Regards,
    Fanny Liu
    Fanny Liu
    TechNet Community Support

  • Issues while opening a report..

    Hi Gurus,
    When I execute a query in BEx 3.x, I am not even taken to the variable screen...I get the haour glass['wait' symbol] for about 10 minutes and then eventually get the error message 'Unable to fuilfill requests for 16777216 bytes of memory'.
    Other users are taken to the variable screen as soon as they open the report and are able to execute it without any problem.
    Could this be a problem with my machine?Has anybody experienced this before?
    Thanks
    Arvind

    Problem will be in your local memory cache and if you free some space in your machine you may not face the problem. The memory required for Query execution is not available in your machine.

  • Error while opening Excel report using servlet

    Hi
    I am using a servlet to open an excel report which has multiple sheets . But there is a weird problem when i try to open an excel report with two sheets having the same name .
    Generally when an excel with same sheet names is opened with Microsoft excel , it will open the excel file with a dialog showing error .
    But when i am trying to open through a servlet after that open/save dialog box comes , its sending two requests and that too the second one from another browser . How i am saying that its sending from another browser is , during the second time its not passing the session checks which i placed .....I mean the session for the request doesn't have any data while it was expected to have some data which i placed in Session while logging in .
    Can any one let me know why this is happening ?/

    Refer Note:280376.1 on MetaLink. Hope this will help you resolve the issue.
    Thanks
    Shail

  • Error while exporting webi reports using BIAR command line tool.

    HI,
             We are trying to export webi objects to a biar file using the biar command line tool, biarengine.jar in XI 3.0. We are using the query select * from ci_infoobjects where si_kind='webi'.
    We are getting an error "unable to create plugin object".
    Export of all other objects is going through fine.
    Any ideas?
    Thanks,
    Ashok

    Try this
    importBiarLocation=C:/test.biar
    action=importXML
    userName=UserName
    password=Password
    CMS=cmsname:6400
    authentication=secEnterprise
    exportQuery=select * from ci_appobjects where si_kind='universe'

  • Open Webi reports via xcelsius

    Hi Gurus,
    I want to open webi report using URL BUTTON via xcelsius dashboard.
    I genereted webi report url. and I tested it on borwser(explorer and firefox). ther was no problem, I can see webi report.
    But When I used url button on xcelsius dashboard;  first  came bobje login page, After I İnput my logon info.  ooops
    seem below eror message.
    An error has occurred: An error occured while trying to view the document
    What is the problem?  Anybody can help me, please.
    Best Regards
    Bulgur

    Hi Bulgur,
    what kind of link are you using? Did you try using the openDocument functionality?:
    http://www.businessobjectstips.com/tips/infoview/opendocument-an-introduction-to-a-powerful-tool/
    Regards
    Victor

  • Issue while opening BI4 webi report instance using CMC on IE8 browser

    Hi,
    Having issue while opening BI4 webi report instance using CMC on IE8 browser.
    Steps to reproduce the error:
    1. Login to CMC
    2.  View Webi History.
    3.  Open successful instance  (For the 1st or 2nd time reports are opening up, from the 3rd time it just freeze the session)
    4. After it get freeze we need to close the IE using Task Manager.
    Can any one please suggest a resolution for this issue.
    Thanks,
    Ganesh.M

    Hello Gokul,
    first thing is to check is if your chrome version is supported by your current BO version as specified in the PAM (is it?). If the chrome version is supported, and you still have an issue, then you can check with a sap support engineer.
    best regards,
    Victor

  • Error while creting webi report on top of query ,using BO XI3.1

    Hi,
    I'm getting below error while creating webi report ,tried to applying some patches but no luck
    SAP021_sales value report
    a database error occured ,the data base error text is error in MDD darasetBW.getcelldata.system error in program CL_RSR_MDX_BXML_FLATENING and form ASSIGN_COMP_02(see long text) (WIS10901)
    Looking forward to your sugesstions.
    Thanks

    hi,
    Go through the below SAP Notes on the issue-
    SAP OSS Notes 1440912 and 1432162

  • Opening XIR2 webi reports using C# code

    Hi all,
             Is it possible to open Xir2 webi reports using C# code.If so can u throw light on the same.Thanks in advance

    Check out the Dev Library:
    http://devlibrary.businessobjects.com/BusinessObjectsXIR2SP2/en/devsuite.htm
    You will find a scheduling Webi sample under the BusinessObjects Enterprise|Tutorials section.
    You will the viewing code under the Report Engine .NEt Developers guide section under Application Essentials.
    Jason

  • Error while running Webi report that uses Custom Dimension object(SAP BW)

    Hi,
    I have a universe that is based on SAP BW.I have created a custom dimension object that displays the maximum date.
    The object syntax is
    <expression>Max(@Select(CPS Online\Calendar day))</expression>
    The object parses successfully.
    The object 'Calendar Day ' is a defaultobject created during universe creation from the BW query.It is defined as [0CALDAY].[LEVEL01]
    I tried  to create a Webi report using this object and a measure .On running the query it throws the following error:
    A database error occured. The database error text is: The MDX query WITH MEMBER [Measures].[EBC10672-C0DA-4998-93,80,D3,FF,C3,E8,A2,22] AS ' Max{[0CALDAY].[LEVEL01]} '  SELECT  { [Measures].[EBC10672-C0DA-4998-93,80,D3,FF,C3,E8,A2,22], [Measures].[4JCOSFOKKCUR3RMBPNROFKQQD] }  ON COLUMNS , NON EMPTY [0CALDAY].[LEVEL01].MEMBERS DIMENSION PROPERTIES [0CALDAY].[20CALDAY] ON ROWS FROM [ZCCPSONL/ZCPSONLINE]  failed to execute with the error Invalid MDX command with (. (WIS 10901)
    I have tried every possible syntax I could think of but I keep getting this error each time.I have set the object type to Number (even though it is actually a Date), I have tried writing the MDX inside the Max instead of the @select , but nothing seems to work.Could anyone please let me know why this error is occuring?Is there anything wrong with the syntax or is there any setting in Webi needed before a custom dimension object can be used on it.

    Can you see data for Custom object @ BEx level??
    YES, then just try to re-create the same variable and Save the BW query.
    Now do View - refresh Strusture @ Universe. And you can see Filter for the same, just Parse it, just whether it is OK or not.
    OK -- then Export the Universe and create WebI reports, this will come as Prompt.
    Hope it will helps you.
    Thank You!!
    Sent from iPhone

  • Error while executing webi report

    Hello Experts,
    I created a universe using SAP BI query. Now I am using this query to create webi report. so while creating webi report i select 1 characteristics and 1 key figure from the universe and putting them on result objects pane.
    After putting these object when I execute the report i get following error:
    Database error: SOFA Driver : Catastrophic failure. Contact your Business Objects administrator or database supplier for more information. (Error: WIS 10901)
    Can anyone suggest me how to resolve this error?
    Regards,
    Nirav Shah

    yes, underlying queries work perfectly fine. Universe are created without any issue. However,in WebI, when I drag the any TWO objects under any class or even combination of one object and one measurement key, as soon as I refresh query, the error pops up. If there is JUST ONE object, no issue at all. I can see the data.
    Mean...if there is more than one object in any WebI report, the error is thrown by WebI report. And this happens only while running WebI against SAP BW/BI, query or against any InfoCube.
    Thanks

  • Error while opening the report or sheet in the desktop

    While opening the reports it gives error as " Failed to Connect Database".
    In Some reports it gives error as "Unable to Load EUL item".
    Then we check the Menu bar, Tool ----> Options --->EUL.
    We found, it is giving Default EUL as blank.
    Now it is not allowed to open any sheet as well as not allowed to create new report.
    Can any one tell how to resolve this problem?

    Hi,
    I am having the same issue. I am not able to import Crystal Report.
    the error is "No matching records found  'Queries' (OUQR) (ODBC -2028)  [Message 131-183]"
    I have previewed the report using Preview external crystal report option and is running perfect.
    please guide ASAP.
    Regards
    Sonil

Maybe you are looking for

  • C_TAW12_70 - Can I pass it just by reading the material?

    Hello everyone, I am planning to take the C_TAW12_70. So far I have not taken any of the SAP certifictions. Now I am planning to take up the one relevant for ABAP developer.  Please tell me if I have chosen the right one. Also, right now I am not wor

  • Error 2203 installing Adobe Reader. How do I fix?

    Error 2203.Database: C:\Windows\Installer\61cd5.ipi. Cannot open database file. System error -2147287035. I am running Windows 7 and continue to get this error when attempting to install Adobe Reader. I have run the CleanUp tool and removed all previ

  • IWeb site in Safari vs. Firefox

    Can someone tell me why an iWeb 08 site built with rollover hyperlinks and varying text colors displays perfectly in Firefox but is not displaying properly in Safari 3? I should state that I had updated iWeb 2.0.2 but consistent crashing led me back

  • How to work with folios from external systems?

    I need to group a content into a hierarchical structure using folios. I need to add document to the particular slot in the folio. Documents are generated by the external application and checking-in thru the SOAP interface. There is no services regard

  • Modem usb ZTE MF668A en un Mac con 10.6.8 ?

    ¿Como se configura un modem usb ZTE MF668A en un MacBook Pro 2010 con 10.6.8 ?