Issues with browser helper in OATS

I'm using OATS and am running into issues with not being able to start the browser helper when I attempt to record a session.
I've tried to restart the browser utility, have re-installed the software and still have the problem.
I had encountered this problem before on another box and the Windows admin gave me domain admin privileges and then I no longer had issues with the browser helper.
Has anyone run into this before? Can anyone tell me whether or not there is any information available going over any required permissions for this tool?
Thanks in advance for your consideration.
Beth

I just want to provide a better description of our issue here.
We work in a secure environment and our client workstations are locked down in order to satisfy the organizational requirements of our customer.
In this environment, we had the problem with starting the browser helper while using the openscript utility. Having local admin on our workstation did not address the problem. We played around with some of the individual permissions to no avail and finally, the admin applied the domain admin privilege to allow us to move forward with our testing.
Can anyone shed any light on what individual privileges would be necessary to run this tool?
Thanks very much,
Beth

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Issue With Search Help in Module Pool

Dear All,
I have an Issue with Search help. I have created a Module Pool Program. In this module pool, User requires the search helps for the fields.
Imagine there are 3 fields on a screen. Field1, field2 and field3.
Field2 entries depends on field1 and field3 entries depends on field1 and field2.
I have created a collective search help. and created the corresponding Ztables to maintain the search help entries.
Now I assigned the same collective search help to both the fields . i.e. field2 and field3. But when i execute the module pool program, and press F4 on these fields , the data shown is write. BUT for the 3rd field, when I select F4, The second field values are transfered to the screen, instead of third field value.
Any Idea will be appreciated .
Help me , Its very Urgent.
Regards,

Did you check the screen field names & search help name? is it identical & unique?
Raja T

Issue with F4 help!!!!!! need to resolve it asap.

Hello Guru's,
I am modifying the Web Dynpro for ABAP application for employee search in HR Administrator.
I am able to change the infoset and make use of the one I created using the enhancement framework.
I included couple of standard fields Provided by SAP into the selection fields of the infoset.
And now I have issue with F4 help associated with the fields.
The problem is when you do a F4 on the selection fields the selection option which comes is having couple of columns with the key field highlighted in blue and when selecting a record or row the value selected is EN instead I would like to have the Org unit number to be selected.
to be more clear:
in the popup of f4 assume the columns are
Langu Org. unit Org. Unit text.
as of now Langu is the key field(highlighted in blue) and when selecting a row the value selected is Langu key instead I want to have Org. Unit to be selected.
Please help me out in resolving this.
Thanks in advacne for your time.
Regards,
Pramod

Hi Pramod,
I don't know how it is done in infoset. But if you have a context node and attribute for the field which is displayed in the view, create a custom dictionary search help for the field you want. Design the search help as per your requirements (what fields to be displayed etc..).
In the context attribute of that field property, select 'Dictionary search help' in the Input help mode. Enter the name of your custom search help here.
Thanks & Regards,
Satheesh.

Issues with Flash Help output

Hello there, hoping to get some advice on a couple issues
with RoboHelp.
We just started deploying FlashHelp here, and have run into a
couple of snags. I am running RoboHelp version 6, Flash player
version 9, and have the Flash authoring software (if needed), but
that’s version MX 2004. We’re running IE 6 and Windows
XP Pro.
Question 1
In a FlashHelp (generated) project, when on the Index tab, if
I use the search box to search for an index word, the following
error displays: "A script in this movie is causing Adobe Flash
Player 9 to run slowly. If it continues to run, your computer may
become unresponsive. Do you wish to abort the script?" If I tell it
NOT to abort the script, the computer still runs slowly. If I tell
it to go ahead and abort the script, Internet Explorer freezes up.
I asked our in-house web team and Flash development team to
look at the index issue, and they discovered something strange. The
index only breaks if the index word entered starts with the letter
A. Has that ever happened to anyone else? We’ve tried
multiple help projects on multiple boxes (computers), and results
have been very inconsistent. Sometimes it breaks, sometimes not,
but ONLY when the index entry starts with an A.
Is there something that I can change in the code anywhere to
prevent that from happening in the first place? Alternately, is
there a way to change the skin to completely remove that input
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there, so long as the index entries are there with the scroll bar.
Note: We’re just using the Flash Default skin –
no modifications.
Question 2
One of my latest help projects is context-sensitive. When
called from within the application (F1) the proper topic displays.
However, the TOC always shows the default book - it does not expand
to match to where the user really is within the help.
Even stranger (to me), the TOC works just fine for the
first-level and second-level books and pages. However, anything
third level or deeper, the TOC behaves as described above -
defaulting to the welcome page book.
All the books are books with links (to topics), if that
matters. Also, I tried generating the project as WebHelp, and had
the same results - the TOC still would not automatically populate
when called as CSH from within the application.
In all other respects, things seem to be functioning just
fine.
I downloaded the trial version of RoboHelp 7, and had the
same issues.
Thanks so much!

I can recreate the problem but I haven't seen it reported
before. WebHelp has an option that would let you avoid the input
box in the Index but not FlashHelp.
There is information in Snippet 1 on my site about TOC
synchronisation but I don't know if it will help with FlashHelp.
Please report this bug via the Adobe site.
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

Issues with Search Helps

Hi Experts,
Anyone have any advice or suggestions for this problem?
Problem:
When running standard SAP search helps (let's say search for material by material type - from MM03) the system seems to truncate my last character. For example if I enter ERSA for material type - and look at the dynamic selection criteria all I see is 'ERS'. Thus when I run my search - no results are returned.
It is very odd behavior.
Notes:
- This occurs with standard and custom search helps
- This only occurs with search helps - other fields do not have this issue
- I recently downgraded my GUI version from 710 back to 640. Since then I have uninstalled and re-installed many times - this does not seem to help.

Why don't you try to login thru some other desktop that have SAPGui 7.10 and check whether its working or not.
a®

FF 20.0.1 Giving Me Massive Issues With Tabs - Help Greatly Needed

So Firefox updated tonight unfortunately, even though I thought I had turned that off, and I'm having massive issues. It took about two hours for me to just get my shortcut keys working again and if I right click to "Open in a New Tab" there is no responsive activity from FF. If I right click on anything (on that MASSIVE menu, btw - really? I don't need all of that!) none of it is working. And any tabs I now manage to get open using my restored shortcut keys go unresponsive.
I've tried re-starting w/o add-ons, but nothing changed. And I'm not restoring to a default of 20.0.1 - at that point I'll scrap this update and go back to my preferred v.19 as of January.

Issues with a massive right-click context menu has been reported as caused by Firebug, so make sure to update Firebug to the latest version.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

More Heat/Fan Issues with Tiger--Help

I have followed the heat & fan issues for sometime. However, I finally decided it was time to move from 10.3.9 to 10.4.3.
I upgraded yesterday, first using the upgrade option to move from 10.3.9 to 10.4.0 and then installed the 10.4.3 combo upgrade. I've repaired permissions and rebuilt the disk directory using Disk Warrior. There were no directory errors and only a couple of trivial permissions changes.
However, my Powerbook's fans are running constantly and my CPU heat is always pegged at about 135 degrees F, which is as hot as it ever gets. This happens within about 40 minutes of starting the Powerbook up cold and it stays that way for as long as I'm using it, regardless if there are any apps being used.
Activity Monitor indicates that the launchd process is using from 18% to 20% of my CPU, even with nothing else running. I've disabled all Spotlight indexing and I've turned Dashboard off. It appears that it's the lanchd process that is accounting for the extra heat and fan use. It simply won't drop below the 18% to 20% of CPU. There is no other process that is using any significant amount of my CPU when nothing else is running.
My processor is set at Automatic, the same as when I was using 10.3.9.
I was using Silk, Application Switching Menu (ASM) and Macaroni, but I've uninstalled them. No change.
I've reset the Power Manager (including deleting the com.Apple.PowerManagement.xml file) and reset NVRAM. Again, no change.
Finally, when I boot back into 10.3.9 (on my backup hard drive), the fan activity and heat return to what I consider normal--much lower than with 10.4.3. Specifically, the heat and fan activity is directly related to CPU use. If I'm not doing anything, the heat drops and all the fans go off.
There is one other curious effect of 10.4.3 vs. 10.3.9. When I'm running Firefox (latest version), all Firefox user-interface stuff (menu selections, opening many tabs in succession, etc.) are MUCH more sluggish than when using 10.3.9. Frankly, I was expecting the opposite.
I would really like some help with this. I've read all the troubleshooing info on MacFixit and Macintouch related to heat and fan issues associated with Tiger.
12 1.5Ghz Powerbook Mac OS X (10.3.9)

I'm the originator of this thread and I appear to have an answer.
I tried an "Archive and Install" of Tiger, on top of my existing 10.4.3 install that was giving me the trouble I described above. I had the time today and figured "what the heck[ll]".
I then installed each additional piece (10.4.3 combo update, airport updates, quicktime updates, java updates, etc), stopping after each one to check CPU temperatures and CPU use in Activity Monitor.
I'm now back to a full 10.4.3 install, with all current recommended Apple software and I don't have the heat/CPU use problems I previously had. There is no significant use of the CPU by the launchd process.
I also re-enabled Spotlight indexing and that doesn't cause a problem either.
Also, my entire system is *MUCH* quicker and responsive. I wish I knew what piece in my previous system install was causing the problem, but hopefully my experience can help someone else. When in doubt, do an "Achive and Install" rather than an update to the previous system installation.
By the way, with heavy Spotlight indexing going on and mild web browsing, my CPU temp is just 112 to 115 degrees F. Previously, with no Spotlight indexing and with NO apps running, my CPU temp was maxed at 135 degrees with fans on full. And if you're reading this thread, you know what max fans sound like on a 12" PB.

When I create a scorm object there is one issue with browser IE and one error message appairs

Hi at all,
I have one great problem with IE browser.
My name is Dario and I work for one italian's society that occupated to training for employees.
Now I have created any scorm objects with several parts of video of 14 minutes each one.
When I use Chrome or Firefox I have no problem and all work fine. But with IE (many versions for example 8,10,11) there is one issue.
When the user has finished to watch all videos, close the window and one window's error appairs with this wording.
commit failure: typerror: impossibile recuperare la proprietà first child di un riferimento nullo o non definito
xml parser error:
code= -1072896682
reason= non valido al primo livello del documento
line=1
srscText= malformed request
xml_file= malformed request
What's the problem? How Can I solve?
I am desperate, I hope that everybody help me
Thanks a lot
Best regards
Dario

Re: filtering with merged cells
I suspect you just added some merged cells that span more then one row.
The best solution is use a backup copy of your workbook from a previous day and to stop merging cells.
Centering text across columns creates an appearance similar to merged cells and doesn't cause problems.
If you don't have a workbook backup copy and can confirm that the problem is caused by merging multiple rows, I have a possible vba code solution for you.
Jim Cone
Portland, Oregon USA
https://jumpshare.com/b/O5FC6LaBQ6U3UPXjOmX2

Adobe Reader 9.1.3 Issues with browser viewing and printing

I have several users reporting issues after upgrading to Adobe Reader 9.1.3
Issue #1: User tries to open a PDF on a bank website using Adobe 9.1.3 but receives an error stating file could not be found. Adobe 9 was uninstalled and Adobe 6 re-installed. The file on the bank website was then viewable without issue.
Issue #2: Different user successfully opens pdf on a different bank website, but is unable to print while viewing in browser using Adobe 9.1.3. User had to save file to desktop and reopen locally to print from Adobe 9.1.3. Uninstalling 9.1.3 and re-installing Adobe 6 allowed them to print from the browser successfully.
Issue #3: turning off "View in Browser" causes the error "File cannot be found" when trying to view a PDF on a website. This appears to be happening on sites external to our network, but not on internal sites. Turning on "View in Browser" corrects the problem.
Any assistance that can be provided would be greatly appreciated!

To clarify my previous post, I had already seen http://forums.adobe.com/message/1770581 . I mentioned in my post that I get the message "Preview not supported" when I click the Preview button from the print dialog in Adobe Reader, and thus concluded that the "Preview" workaround discussed in that thread wasn't helping me.
However, re-reading that post, they were talking about using the Mac "Preview" application to print the pdf file. Like every other application (other than Reader) I have tried, the Mac's Preview application prints just fine, and is another workaround.
The only program that doesn't print for me is Adobe Reader.
BTW, I also have an Intel chip in my MacBook Pro.
Re-installing Leopard, as suggested by one post in that thread, is not a reasonable option for this problem.
In fact, since Preview allows me to view and print .pdf's , my solution is probably just going to be not to use Adobe Reader. In fact, had I not been new to the Mac, I would have known that I didn't need Adobe Reader at all.
However, I'm glad this happened, in the sense that I use CS3 on the PC, and had considered moving to CS4 on the Mac. However, since Adobe apparently hasn't figured out how to get printing to work on a Mac from their flagship product (!), I will be sure to do a lot of testing of CS4 before considering buying the upgrade.

Issue with F4 help for the variables for the 0CALWEEK and 0CALMONTH

We have custom IOs which refers to 0CALWEEK and 0CALMONTH.In the report we have variables on the custom IOs.For these variables F4 help does not giving any values .I tested with 0CALWEEK also. For the 0CALWEEK also F4 help does not working..Please help me on this issue.The variable I haveused d to test with 0CALWEEK is 0S_CWEEK.
Edited by: Sudhakar Are on Jul 6, 2010 4:17 PM

Hi Pramod,
I don't know how it is done in infoset. But if you have a context node and attribute for the field which is displayed in the view, create a custom dictionary search help for the field you want. Design the search help as per your requirements (what fields to be displayed etc..).
In the context attribute of that field property, select 'Dictionary search help' in the Input help mode. Enter the name of your custom search help here.
Thanks & Regards,
Satheesh.

Strange Issue With Search Help

Hi Experts,
I am stuck with a search help issue, when using a certain Help for an input field on my screen i am getting a "Value help dialog canceled" cancelled error , the same search help seems to be working fine
when run from sap r/3.
I am pretty sure the design part (Attribute binding and mentioning the search help in the context ) is correct and how it should be.
Could Someone Please throw some lite on this issue.
Thanks In Advance,
Chaitanya.

Hi Chaitanya,
When reusing DDIC search helps in WDA, it may not always work as desired. Calls to classic screens in search help exits for example is one of the scenarios that works pretty well with SAPGUI but doesnt work with WDA.
The following links may be of help!
http://help.sap.com/saphelp_nw70ehp1/helpdata/en/47/9f724642314aabe10000000a42189b/frameset.htm
Thanks,
Chitrali

Issues with Robo Help adding extra code

I am currently using RoboHelp 10 version 10.0.1.292
I am trying to write the code and then input into Robo help for future editing. I am new to HTML and RoboHelp as well.
The issue is when I add the code like so below it comes out with an added <p> </p> in robohelp code and causes the Iframe to not work for one of the drop down menus. Is it possible to disable this feature adding this in or a way to get the Iframe to still work? In screen shot is what the problem is the info highlighted after the Account portion.
My Code Below
<body>
    <header>
        <span id="pagetitle">Account</span>
        <div id="container-pageselect">
            <iframe src="Menu/MainMenu.html"></iframe>
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    </header>
        <div id="content">
        <div class="content-wrapper">
            <div id="help-content">
Robo Helps Output
<body>
<header> <span id="pagetitle">Account</span>
<div id="container-pageselect">
<iframe src="Menu/MainMenu.html">
<p> </p>
</iframe>
</div>
</header>
<div id="content">
<div class="content-wrapper">
<div id="help-content">

RoboHelp is not an HTML editor in the same way as say Dreamweaver. The editor can add processing instructions that tell Rh how to create the output files but those PIs do not get into the help. HTML editors in the general sense have the same code in the source and the output.
That is one reason the editor is different. It also assumes that the majority of users will not have the same HTML skills as someone using say Dreamweaver and it is designed to make some corrections automatically. Sometimes though the result of that is Rh makes changes you don't want.
I'm wondering why you are coding in a text editor though when Rh is designed to write the code for you.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Installed New System Mother Board/CPU PhotoShop Element has a Issue with this Help

I have PhotoShop Elements 11 and I replaced the ASUS P6T W i7-920 CPU Mother Borad with Intel DZ87KLT-75K and intel i7-4770k CPU and had big issue, it would not boot up with the same number of Device I had on the ASUS P6T mother board and had to replace the mother board ASUS Z87 Deluxe/Dual Board, and the PhotoShop Elements_11 shows that the program is loaded on more (two) system when it is on the same my home computer only. The same C:/ Hard Drive with new hardware System. How can I take care of this issue, The program is on the same System Named (Schmidt Master System) only with new Hardware MotherBoard and CPU. Please Help Gerald j Schmidt Port Washington, WI [email protected]

You need to contact support directly for activation/deactivation and other installation issues. It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away.
To get help now click here for product support

New to a Mac in general and having multiple issues with iTunes - Help?

So I bought my first mac for design/marketing uses (flyers, video etc) and figured I'd consolidate my wife and I's iTunes stuff to it as well...So far most things are done but I have a few snags.
In moving everything over I knew I would end up with a lot of duplicates, we both had a lot of the same music via the CD's we own. The process I did was I connected the external drives from my machine and my wifes machine to the Mac which already had an external blank 200GB drive connected to it and iTunes was setup to use that drive as the music folder location. I then added all the music from the external drives from my machine and wifes machine to iTunes one at a time. I then imported the library playlists etc and changed the path in the files from "M:\itunes music\" to "file://localhost/music" ... This worked, all playlists are back and work.
For handling duplicates on my windows machines in the past I would sort to show duplicates then would go through selecting all duplicates (using ctrl key to select a lot at a time) then delete those in iTunes, it would ask to delete the file and I always had it delete the files because the files themselves were always duplicated (those file being songname1.mp3, songname2.mp3 etc). This worked for the windows machines...not so much for the mac. Apparently the mac didn't duplicate all actual files and instead created duplicate entries based on the same file in a lot of cases.
Snags:
It looks like the duplicates the mac is showing sometimes are showing multiple entries in iTunes for the same physical file, so If I delete the file, I'm deleting the only copy of the song. Sometimes though there are songname1.mp3, songname2.mp3 etc...This makes it extremely difficult to kill out the duplicates because now I have to look to see what file every duplicate is looking at before deciding to delete file or not...I would be sitting here for weeks on end to do that! I need a better solution.
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OS Version: Mac OS X 10.9.2 (13C1021) < from your report
The report indicates your Mac is running v10.9.2. So you need to update your OS X software.
Click the Apple  top left in your screen. From the drop down menu click Software Update.
That will update your Mac to OS X 10.9.4
Restart your Mac after the update is installed then try Mail.
Very important to keep your system software up to date for security.

Issue with Search Help Creation

Hi All,
I need to display the match code for the Z table ZPRODUCT and the field is PRODH. The data should be retrieved from the table T179 by filtering PRODH = 'ZZ*' and STUFE = '1'. So, I am trying to create a Search Help for this requirement. But, the field ZPRODUCT-PRODH is of 5 Characters length and the field T179-PRODH is of 18 characters length. As the lengths are not matching, it is not allowing me to create the Search help. Could someone tell me if there is any way to overcome this issue?
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Thanks a lot in advance.
Regards,
Paddu.

Did you check the screen field names & search help name? is it identical & unique?
Raja T

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