Issues with Mavericks and Photoshop and Illustrator Cs6

My illustrator cs6 and photoshop are unable to save documents, every time I try to save or save as the save window keeps disappearing. Occasionally I can save if I am really quick, but on average this is not an option,
The same happens when I try and open something through either program, the open window disappears before I can click on anything.
I can open psd or ai docs in finder but just not in the program.
This has only happened since I installed Mavericks.
any help?

Same problem for me with CS5 so I downloaded the trial version of Photoshop CC--same problem again and Adobe does not know how to fix the issue.
For a while holding down the shift key while opening Photoshop worked, then it failed yesterday. I'll try Alljeffedup's key combination solution.
Current workaround is the Open With command in the finder.

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Issues with color between Photoshop and iPhoto

Can anyone tell me why when creating a "layout" page in Photoshop I have correct color, but if I export that as a .jpg and then add it to iPhoto to print it out it looks are harsh and high contrast?
see example:
www.ouroutdoorfamily.com/Photos/Picture1.png
www.ouroutdoorfamily.com/Photos/Picture2.png
Message was edited by: Our Outdoor Family

Welcome to the Apple Discussions.
The usual reason for this is that you’re using a different colour space in Photoshop. Try using sRGB in both, see if it helps.
Regards
TD

My hard drive is DEAD.I have to reinstall all my Adobe programms and I need to know exactly the correct process to do ( Indesign CS6-Photoshop CS6 - Photoshop CS5 -Illustrator CS6 - Ligntroom 4 )....

My hard drive is DEAD.I have to reinstall all my Adobe programms and I need to know exactly the correct process to do ( Indesign CS6-Photoshop CS6 - Photoshop CS5 -Illustrator CS6 - Ligntroom 4 )....
is any friendly tutorial available ?
Thank you
Albert

If you didn't have the opportunity to deactivate the installations then you should contact Adobe Support thru chat and ask them to reset your activations for all the serial numbers involved.
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Then you just reinstall the programs and activate using the same serial numbers. If you need to download you can find download available thru the following links...
CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh
You might also find the following helpful...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download.

I have slow internet speed and having issue with download of photoshop cc is there an alternate I can go somewhere with high speed to download. without using this creative cloud that downloads first.

We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

Issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4

Since upgrading to the final version of OS X 10.10 Yoesemite I have issues with Adobe PSE 12 and Premier Elements 12 plus DiskWarrior 4.4. I don't recall their being any issues while I went through the Beta testing process. The Adobe products (PSE and PE) give me a configuration message "error 16" and it tells me to uninstall and reinstall. I have done this a few times/ It seems to go through the whole install process until the startup where it crashes. I downloaded PSE 11 and at least it starts up but I haven't used it to do anything. Also DiskWarrior 4.4 does not load up from the hard drive anymore (error message) and when I boot it up from disk is doesn't give me the option of correcting permission when repairing files and folders.
At lease all of otheother software including Photoshop Lightroom 5.6 seem to be working.
Very sad

Barbara,
Yes, I accessed the "updates" menu from the Help pull-down menu. I also accessed the updates using the Mac Terminal application with results shown in my original post. Regardless of whether I used the Help menu or the Mac Terminal app, the AAM tool still responded with:
Update Failed
   Updates could not be applied
   The error log file may help you in identifying the problem. The, try updating again. If the problems persist, contact customer support for further assistance.
The error log file read as follows:
   Photoshop Camera Raw 8.5
   There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
   Looking at the the output of the Mac Terminal app, it shows:
   ... hdiutil: attach failed - no mountable file systems
   Is this relevant?
Regarding your follow-up message pointing to:
Update 12.1 installation errors | Photoshop Elements, Premiere Elements,
the files referenced in this link are present, are correctly named, and they are in the correct locations, so it would appear that these issues are not related to the ACR 8.5 update problem
Thanks

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade

Lenovo G560 - Issue with won't boot and black screen after HDD upgrade.
What happen: My laptop was working fine, no blue screen issue, no funny business at all. I bought a new SSD Intel 120 GB and thought it would be a good idea to replace the HDD. I shutdown and disconnected the power adapter, waited a couple of minutes and removed the battery. I opened up the back case and replaced the HDD. And put all the screws back and put the battery back in.
Problem: The very first time I turned the power on, nothing happens besides a black screen. I pressed the dvd drive it works and opens up and closes. I waited for about 30 mins and still has blac screen. When I mean black screen, no bios menu, no logo, just a black screen with the fan sound on.
I have tried these:
1. Unplugged everything - battery, adapter, and pressed the power on button for about 60 seconds, nothing, the laptop turns on with the LED display on for both on and battery LED's. But nothing but black screen, no sound of windows loading just the fan and black screen.
2. I tried putting back my old 2.5" and nothing but black screen.
Thoughts and suggestions?
Solved!
Go to Solution.

Hi Autoexit173,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with system not booting in your Lenovo G560 laptop.
As you have mentioned that the system not booting, please try to remove the RAM and turn on the system and check if you can hear any beep sound. Also try to clean the RAM slots and check for the issue.
Click here for the steps to remove the RAM and refer page number 40.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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Is there an issue with Safari in Iphones and Ipads where it does not recognize option disabled="disabled" tag properly?

Greetings everybody,
I have run into a peculiar problem with the Safari browser on mobile platforms (IPad, IPod, IPhone) which I hope I can find a solution for in this community.
I just launched a new website where I sell products with certain variations, for example please view this link: http://www.finerribbon.com/aegean-single-face-satin-ribbon.html
On this particular product, the product variants are supposed to work in such a way where:
If you select the value "1/8" from the "Choose Ribbon Width" field
THEN
The only options active and available to choose from in the "Choose Roll Size" field should be: 500 Yds, 20 Yds & Sample Swatch
Now, if we browse to the above link in Safari using a desktop or a laptop, there are no problems at all, but if we browse to the above link using an IPhone or an Ipad, then we have a problem where all the options are available regardless of the values chosen, basically the above functonality does not work.
I was told that there an issue with Safari in Iphones and Ipads where it does not recognize option disabled="disabled" tag properly, is this true? Can anyone advise me if there is a solution to this problem? I would sincerely apperciate it.
Thank you very much for your time and help!

Hi...
I have run into a peculiar problem with the Safari browser on mobile platforms (IPad, IPod, IPhone) which I hope I can find a solution for in this community.
Now, if we browse to the above link in Safari using a desktop or a laptop, there are no problems at all, but if we browse to the above link using an IPhone or an Ipad, then we have a problem
At the top of this window you'll see the following:
Apple Support Communities > Mac OS & System Software > Safari > Discussions
This the Safari forum for the Mac OS X.
Better that you post your topic here > Developer Forums: Apple Support Communities
I do see on my iPad what you are rreferring to. But you shoudl get the feedback you need in the developer forum.

TS1398 I have the ipad retina display version - I have a BIG issue with this when out and about that on about 50% of the time will it see my HTC mobile WiFi hotspot - rebooting either, or both devices doesn't cure the problem it drives me MAD!!!!

I have the ipad retina display version - I have a BIG issue with this when out and about, that only about 50% of the time will it see my HTC mobile WiFi hotspot - rebooting either, or both devices doesn't cure the problem it drives me MAD!!!!
The HTC hotspot works fine with everything else I connect to it.
Also - ipad will not connect to my HTC via bluetooth. Again, I can connect to everything else with my HTC other than my ipad.
I have to say this is my first venture into Apple products and I have always wanted to get away from my windows based laptop to get a MacBook, the problems I have had (flash player etc) & continue to have (as above) are putting me right off swapping over. I HATE technology that doesn't work and my ipad has been hard work!

I stated my ipad as being an ipad2, but I now think it is a 3??? It was new Jan this year and is the 64gb retina display version.
I really would like to get to the bottom on this problem wit mobile hotspots as it is sitting on my desk next to me now and I cannot get it to connect to my HTC mobile hotspot!!!! It might be taking a flying lesson soon at this rate!!! Grrrrrrr...........

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case som

I have been having issues with not receiving texts and voicemails daily, for a few months now. If I turn the phone completely off, when I turn it back on the messages will flood in from hours before. I can't be continually turning off my phone in case someone left me a message. How do I resolve this issue?

Wifi: my Cell phone will remember 10 wifi connections. So delete any you don't use often and your home wifi and try to enter home wifi again.
if it still won't connect to home wifi, call your internet provider for help. You may need a newer router or different settings Or upgraded service. Your phone seeks the best connection and will refuse lesser connections.
last resort. Backup the phone. Do a full reset, then restore as new with the backup.
if still not fixed, go back to apple and insist on repair or replacement.
HOWEVER. voicemail is not a wifi issue, it's a carrier function, which is why the SIM card is a suspect.

Issues with Bex query structures and Crystal Reports/Webi

Hi experts,
I'm having an issue with Bex Query structures and nulls. I've built a Crystal Report against a Bex query that uses a Bex Query structure. The structure looks like the following
Budget $
Budget %
Actual $
Actual %
Budget YTD
etc
if I drag the structure into the Crystal Report detail section with a key figure it displays like this
Budget $     <null>
Budget %     <null>
Actual $     300
Actual %     85
Budget YTD     250
the null values are displayed (and this is what is required). However if I filter using a Record selection or group on a profit centre then the nulls along with the associated structure component are not displayed.
Actual $     300
Actual %     85
Budget YTD     250
Webi is also behaving similarly. Can anyone explain why the above is happening and suggest a solution either on the Bex side of things or on the Crystal Reports side of things? I'm confused as to why nulls are displayed in the first example and not the second.
Business Objects Edge 3.1 SP2
SAP Int Kit SP2
OS: Linux
BW 701 Level 6
Crystal Reports 2008 V1
Thanks
Keith

Hi,
Crystal Reports and Web Intelligence will only show data which is in the cube. You could have an actual 0 or Null entry whithout grouping but by changing the selection / grouping in the report the data does not include such entry anymore.
ingo

HT1349 Has anyone had issues with the iphone 4s and facebook.

Has anyone had issues with the iphone 4s and facebook. I have downloaded the app and sometimes it will let me log in and then it will log me out and not let me back in. I have deleted and downloaded it several times and nothing is working. HELP!

@razmee: rather unhelpful.
@tata - we're having the same trouble, and the only solution we've found doesn't fix it.
1) uninstall
2) login on PC/MAC and change password
3) reboot iphone
4) install facebook app, reboot again
5) login from iphone.
No joy.
Safari works, but not for the apps.
Of course, it's Facebook that has to fix this.

My wife has issues with her AOL email and was told to contact Apple about a virus scan. Has anyone else had a similar issue?

My wife has issues with her AOL email and a tech rep told her to contact Apple for a virus scan. Has anyone else had a problem like this?

You forgot to describe the 'issues' but there are no viruses that affect Apple OS X.
You may find this User Tip on Viruses, Trojan Detection and Removal, as well as general Internet Security and Privacy, useful:
https://discussions.apple.com/docs/DOC-2435
The User Tip (which you are welcome to print out and retain for future reference) seeks to offer some guidance on the main security threats and how to avoid them
Bear in mind that from April to December 2011 there were only 58 attempted security threats to the Mac - a mere fraction compared to Windows malware:
http://www.f-secure.com/weblog/archives/00002300.html
(I have ClamXav set to scan incoming emails, but nothing else.)

I use an older Macbook Pro from 2007 with OS X 10.7 – had issues with Mavericks, so I uninstalled it. I want to get a trial version of AE CS6 but I need to know the specs for it.

I use an older Macbook Pro from 2007 with OS X 10.7 – had issues with Mavericks, so I uninstalled it. I want to get a trial version of AE CS6 but I need to know the specs for it.

System requirements | After Effects

Are there any known issues with Adobe Edge Animate and Yosemite? Experiencing performance issues since upgrading OS

Are there any known issues with Adobe Edge Animate and Yosemite? Experiencing performance issues since upgrading OS. Animation I was working on that had been performing in browser fine suddenly stopped working, and was not related to any action I had done at that point. Also was working in it today and program stopped responding to key board short cut commands.

I am having a whole slew of odd interface problems with a fresh 2014.1.1 on a fresh macbook pro with latest Yosemite. Program locks up, cursor selections don't show, things disappear. I have a mac mini also and the program runs fine on it. Is there possibly something related to the solid state hard drive in new macs?

However, we've had issues with other legacy systems and programs for outlook

I have a user who when she logs into her workstation and tries to access her outlook folders she is denied access. If she removes and then adds them back they work. Only one other person on our network had this problem which I initially thought was connectivity
related. I replaced their cat five cable and that seemed to solve their problem. I tried this with this user and it cleared up for about a week but happened again today. Any thoughts or experience with this. Outlook doesnt support archives in a network share
so I cant turn to them. It uses a login batch script to load mapped drives according to department. This all predates me so I did not build them. However, we've had issues with other legacy systems and programs so it is highly possible that this could be an
issue.

Will:Hi! Hi!
I use Firefox and it is now No. 1 on my choice of browsers. I agree it doesn't like the "for IE only" coded sites but then IE is now a non issue as it is dead in the water! So Safari is now really bloated and getting slower by the version. Firefox is quick, good to look at with numerous skins, and what is more has become the browser of choice for web developers on both platforms because it sticks to the WWC3 code. Camino is just another flavour of Netscape which seems to be a bloat AOL IE wannabee product. Do yourself a favour and download Firefox. Give it a few spins around the block and I'm sure you will agree. As for the sites it declines to accept because of bad code, then I would suggest a strong letter of protest to the webmaster! For too long IE has been flouting the rules and trying to be the only game in town. Take some affirmative action and let the webmasters know there are other browsers available to users. If you are still not a believer then check this out:
http://www.pcworld.com/reviews/article/0,aid,118959,00.asp
May the force be with you!

Issues with Mavericks and Photoshop and Illustrator Cs6

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