Issues with upgrading to 10.5.7 & iTunes 8.2

Yesterday I tried to do all the recommended updates in Software Update (I procrastinated a couple of times on the automatic update because I wasn't ready to do it yet). Included in that list were the 10.5.7 update for the OS and the iTunes 8.2 update. I'm using an iMac 2.4 GHz Intel Core 2 Duo (24").
At some point during the installation process, I noticed that the status bar hadn't moved for about 20 minutes. It was stuck on, if I remember correctly, "Running Install Script" or something very similar to that (I should've written all this down, I know). I let it continue for another 10 minutes or so.
Finally, after coming to this site on my phone and looking up this problem, I saw that it had happened to others. I did what some others had suggested elsewhere in these forums and turned off my computer, intending to download the Combo Update from the Apple site. I started my computer up moments later and tried to do just that, but About This Computer tells me that I'm already using 10.5.7. I wanted to make sure I had a clean update because I couldn't see how it had managed to complete the update, but this is the error message I get when I try to install the Combo Update: "The Installer could not extract files from the package for MacOSXUpdCombo10.5.7. Contact the software manufacturer for assistance." (I don't have AppleCare anymore, so I'd like to try fixing this without calling tech support if possible.) I shut my computer down and stepped out for a while to calm down... My computer was sluggish at first but after leaving and coming back to it, now it seems to be working with the exception of iTunes, even though I haven't managed to install the Combo Update yet.
As for iTunes, after I failed to complete the Combo Update, I decided to try opening iTunes because I'd seen that some people had problems with it after downloading 10.5.7. I got an error saying that iTunes was corrupted and that I'd need to remove it and reinstall the application. In my impatience and frustration, I think I screwed up -- I thought I could simply delete the iTunes file from the Applications folder and install a new iTunes version, but now that I've calmed down, I'm sure that was absolutely the wrong thing to do (hence the reason I had to step away for a while). I didn't remove any Preferences or Library folders or files at all, just dragged the iTunes icon itself into the Trash. When I tried to install 8.2 from the file I downloaded from the Apple site, the Installer gave me an error that said only that it couldn't install a file in a folder called "/". I turned off AirPort (remembering that someone mentioned that here as well) and tried again. Now I receive this error message: "The Installer could not create the folder '/private/tmp/AppleMobileDeviceSupport.pkg.293lgzyRf.'" (I tried this once earlier and the series of numbers and letters at the end were different, but the error message was otherwise the same.)
Do I need to Archive & Install from a system disc and just try to download the 10.5.6 system update? Am I going to need to start over with iTunes from a system disc? I'm really at a loss for what to do now. Thanks in advance for any advice anyone can give.

dial8 wrote:
What I am doing is just installing the updates 1 by 1 instead of using the combo update. I don't know why but possibly jumping from 10.5 to 10.5.7 might be too much?
Combo updates normally take care of all previous updates, so you shouldn't have to do that. However, some people have had issues going to 10.5.7 (from any earlier point). So your method should be interesting. Make sure you repair permissions after each update, and I would also try out the MBP to make sure it works after each update. Then, if it does fail again, you should have a pretty good idea which update caused it. Time consuming yes, but may be worth it in the end.

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Okay, I'm having issues with connecting my iPhone 4 to iTunes. I've connected it via U.S.B. and now everything's not working right the 10th time. Am I to redownload the iTunes software once again or will I never be able to add music anymore?

OffTime wrote:
What do you mean with logging?
Hans
Close any open applications.
Click the Apple icon top left of the screen.
Select the bottom option in the cascading menu: Log Out (your user name).
Log in a Guest.
This will dertermine if there is a problem with your Admin account.
Al

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Dear Verizon Wireless and Motorola Mobility,
Your 2nd Generation Moto X Upgrade program is fatally flawed and my experience highlights everything that could possibly go wrong when attempting to upgrade an existing plan.
As Verizon replied to my tweet (my twitter name is @melting_plastic), “Getting a new phone should be an exciting time.” but my experience has been everything but that.
My current phone is a Motorola Droid Razr Maxx. This was my first entry into the Android operating system and I fell in love. As a former Blackberry user, I was a bit hesitant to switch but upon receiving this phone in May of 2012, I had nothing but a great experience with it. This experience made want to continue with a Motorola phone upon my next available upgrade and I had waited to upgrade my phone until the newest Motorola phones were announced. I put off my upgrade for over 5 months waiting for the announcement of a new phone with my current phone deteriorating. The battery life has dropped to less than 2 hours and it has begun to freeze constantly with all the upgrades to software that it is unable to handle. Due to these issues, I checked every day waiting for an announcement of the new Moto X to be release and was finally happy when it was announced it would be released on September 27th for Verizon.
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During my lunch break on September 27th, I visited the Wireless Zone retailer in Malvern Pennsylvania and waited for over 45 minutes to talk to an associate in an attempt to pre-purchase this phone and receive a pin for the website. This associated had no information about the ability to purchase this pin nor could he order the 32gb model directly for me. He apologized to me about the wait and his inability to fulfill my order but recommended me to go to a retail Verizon Wireless store as they may be able to help me.
After returning to work, I decided to attempt to discuss my issue using the Verizon Wireless help chat on its website. The operator suggested to call the Verizon support line and that they should be able to help me on this purchase. I proceeded to place the call, once again waiting on hold for 30 minutes, until I finally was able to talk to a representative. This representative was unable to help me but transferred me to another department that may be able to. After a brief hold, I was transferred to an individual who was finally able to help me out. He informed me that the 32gb model was not in the Verizon system but was expected to be added on October 1st. He apologized for the wait but at least he was able to provide me with valid information.
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I called Verizon's technical support line at approximately 4:30PM from my home phone. After once again waiting on hold for half an hour, I was finally connected to an associate and she was very friendly and attempted to help me with my shipping issue. She understood my frustration and placed a 3-way call between her, myself and Motorola support. During this call, she and myself became very frustrated with Motorola support staff as they refused to adjust the shipping address and stated that there was nothing that they could do. She apologized to me and suggested that I return to the King of Prussia location and attempt to sort it out there.
Begrudgingly, I returned to the Verizon location and once again waited to speak to Jeremy. He apologized for my situation and saw the only way to rectify it was to have FedEx adjust the shipment address after it had been shipped. He informed me that any charges that would be incurred to do so would be credited to my account if I returned to the store with the receipt.
I returned home and attempted to place the order again. This time I was able to adjust my shipping address and placed the order. While doing so, I received an error message and was instructed to call Motorola's support line. I called this line at around 7:45PM and spoke to a gentleman named Christian. He opened up support case 141005-006808 and informed me that because of my attempt to change the shipping address, this was why the error occurred. He instructed me to attempt to replace the order using the original supplied address and e-mail account and that I “must” use the Chrome web browser. This statement of having to use the Chrome browser was a complete fallacy and he refused to accept that any other browser could be used to properly order the phone. I installed the Chrome browser, attempted to order the phone and this time I was informed that my PIN was already used, likely during the original failed attempt. Christian informed me that he must escalate the issue and it would take an additional 24-48 hours. The simple act of creating a new PIN should not take this amount of time.
On Monday October 6th, I was finally able to get in contact with another associate from Motorola who was instantly able to create a new PIN for me. I once again placed the order and this time it went through with no issue, order number 00789348. The only disappointment was that I now had to wait until “approximately October 27th” to receive my new phone. During my waiting period, I periodically check the MotoMaker website and during that time, noticed that they offered an additional $50 discount on the Verizon Moto X which would have brought my total down to $99.99. So on top of the additional wait and disappointment, I had now paid $100 over the current price through MotoMaker .
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At this point, I'm extremely dissatisfied with both Verizon and Motorola with how this whole situation has transpired. I feel a though I should have purchased an Apple iPhone 6 even though I am not a fan of the iOS platform or a different Android OS manufacturer. As a Fios account holder, I am also tempted to switch to the competition after 3+ years of being a customer. I feel that both Motorla and Verizon failed to rectify any hardship I had experienced in my attempt to purchase this phone and even now fear that I will not receive my phone in time to mail in mail-in-rebate which needs to be postmarked by November 1st.

MPerreca, This is quite a lot for you to have to go through! We surely don't want to lose your business as we appreciate your loyalty with us. I understand the challenges that can come in needing the shipping address changed on your phone orders. I'm glad to learn that the phone is now on it's way.
I'm confident that you'll be fine with submitting the rebate for your phone. If you do run into troubles with the submission, please let us know. You can also pre-submit your rebate information, here: http://bit.ly/1kKwKJK. Let us know if you have further concerns.
TanishaS1_VZW
Follow us on Twitter @VZWSupport

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Message was edited by: TSR_first
Message was edited by: TSR_first

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