IStore problem with Ship/Confirm

Hello,
We are running Oracle iStore on Oracle Application Server with Oracle DB 9i.
We have a problem when we try to Ship/Confirm at item that was purchased on our website.
We open the Oracle E-Business Suite window and select Ship Confirm in the Query Manager and enter our:
From Order Number: 7777
To Order Number: 7777
When the record is round it is properly filled in and shows up on the Lines/LPNs tab.
The trouble starts when I click on the "Delivery" tab. We should see the same record at the top of this window but instead it is blank. An attempt to do a Ship/Confirm at this moment gives the error message:
APP-WSH-228467: You cannot perform an action on a new record.
I'm not an Oracle pro and have so far been unable to find anything about this error message. If anyone has any comments or suggestions it would be great.
Sincerely,
Jerry

You can use Javascript to confirm a delete, and delete an object in the following manner.
//link to delete an object..
<a href="thisPage.jsp?delete=<%= itemID %>"
onClick="return confirm('Are you sure you wish to delete this item?');">delete</a>Then, at the top of the JSP pageif(request.getParameter("delete") != null)
//do whatever to delete, then load the page as normal
}Now, your item will be deleted, and the page will be refreshed to show the changes.

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I see that the steps you have performed is correct.
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I am having problems with some websites - e.g. Easyjet and more recently the Sport Relief website, where the text overwrites other text and images and it means it is impossible click to accept, confirm or find further information?

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I am having problems with some websites - e.g. Easyjet and more recently the Sport Relief website, where the text overwrites other text
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