It keeps saying my card is unavailable when I'm trying to download something even if it's free. And I have money on my card!!
On my iTunes every time I go to click on download even if it's free it asks me to sign in. Which is normal then it asks for me to verify payment. So when I click that I go in and have to retype the 3 numbers on the back of my Visa card. Every time I click continue it tells me that I need to use a different card. Even though I've been using the same card and it has money on it. I've never had a problem until now. What can I do to fix it??
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534
Similar Messages
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My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!
Hello jraff21,
I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
iOS: Restore errors 4005, 4013, and 4014 - Apple Support
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Restore using another USB cable.
Learn more about updating OS X.
Learn more about updating Windows.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
Learn more about other update and restore errors.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Oh Lordy, Santa Pazienza! Let's start again now that I have an official profile in the Apple Forum!
Why Apple keeps asking me my billing address when I am trying to download the free application Fotor from the Fotor webesite??
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I have been trying to update my cc info but for some reason it has kept saying the cc info did not match with the bank info so the transaction failed every time I made an attempt to download something even it was free. However, I saw my cc online got charged $1.00 everything I was trying to update my cc info ...why?
Im wondering why my post hasn't been answered yet. I did file a report with the BBB and I had a rude representative from Verizon call me named Steve. He said I can file all of the reports I want and I will just keep getting calls from him. I can understand why my phone couldn't be replaced because of the small crack. I guess I have to eat that one (but it sucks because the lollipop update is what caused the problems) but what about all of the data overage I had to pay for for trying to fix this phone because of a lollipop update. I dont think it is fair to have to pay that as well. In addition, because I have an east coast phone number but live on the west coast, I cannot have tech support after 8pm. Verizon has cut this off. Im very dissatisfied and I have been a customer of Verizon for 13 years. Im hoping for a response this time.
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Having trouble connecting to Internet with my MacBook Air. It can be fine for a few hours thins goes off and all I get it the message couldn't connect due to time out error connection. It can't be my broadband because I don't have the same problem with my other devices. Is my mac air breaking down?
looks like this is your network connection settings problem, you'd better only keep one network adaptor online and linked, if you do not understand how to setup windows routing, this is completely not firefox problem. buddy. wish you goodluck.
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Does anyone know what an error 1004 means mean you are trying to Download free apps?
Hi John,
Please try downloading from this direct Link (Download Acrobat products | Standard, Pro | XI, X ) and let me know if you still face the same error message:
Regards,
Rahul -
i tried cache clearing and application tools settings and all.
it is asking for want to save ur binary file eventhough i press save button also it is not saving anywhere please resove my problem as soon as possible. And i tried pop3 blockers settings also but of no use.See:
* http://kb.mozillazine.org/Unable_to_save_or_download_files -
my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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Why does my cellphone keep saying that estimating time remaining when I try to upgrade the system?
Why does my cellphone keep saying that "estimating time remaining" when I try to upgrade the system?
Is there anyway to fix this situation?Hi Eric_Sun,
Thanks for visiting Apple Support Communities.
You may want to update your iPhone using iTunes on a computer if your device only shows "estimating time remaining" when you try to update wirelessly:
If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
Install the latest version of iTunes on your computer.
Plug in your device to your computer.
In iTunes, select your device.
In the Summary pane, click Check for Update.
Click Download and Update.
If you see an error message while updating your device, you can learn how to resolve iOS update errors in iTunes.
You can find these steps here:
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
If you are still not able to update, I recommend the steps in this article next:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Best Regards,
Jeremy -
IPad keeps saying invalid username or password when I try to open email
My iPad keeps saying invalid username or password when I try to open email
Are the email account's settings correct in Settings > Mail, Contacts, Calendars ? And did you set up the account manually on the iPad or did you sync the account's details to the iPad via the Info tab when connected to your computer's iTunes ?
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Why does it keep saying that an error occurred when downloading iOS 8?
Why does it keep saying that an error occurred when downloading iOS 8?
Have you tried updating via iTunes? I find that way's more reliable - I've never had any problems with updating that way.
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HT4623 unable to update to 6.1.1; keeps saying not connected to internet when in fact i am
unable to update to 6.1.1; keeps saying not connected to internet when in fact i am
This is what worked for me: Double tap your home button to bring up the programs running in the back ground, press and hold so they show the red close option and close all programs. After that shut your iphone down and power back on. Immediately go to General>Software Update and it should work. Good Luck
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Why do my ipod keep saying cannot connect to itunes when i am downloading a game
why do my ipod keep saying cannot connect to itune when i am downloading a game
See the previous discussions listed on the right side of this page under the heading More Like This.
Also see:
Can't connect to the iTunes Store -
HT1688 why does my 3gs say activation server temp unavailable when updating firmware?
why does my 3gs say activation server temp unavailable when updating firmware? it also tells me no service in the top left corner please help i cant get out of activation screen
Only fixed this in the last day or two . . .with this!
https://discussions.apple.com/thread/3588501?start=0&tstart=0 -
Why does my 3gs say activation server temp unavailable when updating firmware?
why does my 3gs say activation server temp unavailable when updating firmware? it also tells me no service in the
It could be related to activation servers being busy, or you can check this support document for assistance. http://support.apple.com/kb/TS4268
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