It seems my issue was with the Firewire connection with the

I am having an issue with my Ipod and 20inch display firewire connection. (as long as the Firewire connection went directly into the PowerMac, I have no issue.) But when I am using the display firewire connection, wont connect. So I have to use the USB connection on the display for my music transfer.... This is a brand new display and powermac which I got today.
It seems my issue was with the Firewire connection with the Cinema Display.
Can anyone help

Same problem here. I can sync the audio files without problem, but when it starts syncing my photos (on a mac 2.7ghz g5 with 20" cinema) i get a "required file not found" error. This only happens when the ipod is connected to the cinema firewire port, not direct to the back of the g5. when i connect to the back of the g5, i get no errors.

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  • I was sent the 8 GB instead of the 16 GB, I paid with PREPAID, and no one can admit a mistake, no department take to other dept on your behalf!

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    During all this I had stated this is too complicated, I’m leaving this phone here for them to ship back, . . .glad I did not though.
    This evening I wasted more time & energy trying to find someone that can communicate to another person about my account, . . .to no avail, . . .finding no department that can take care of the shipping that got screwed up.
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    We asked Ray to have his supervisor John to give me a call and none yet.  This evening someone in ‘Sales’ sent an email to Crystal to give me a call, . . .(holiday maybe, no call yet).
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    >>Edited to comply with the Verizon Wireless Terms of Service<<
    Message was edited by: Verizon Moderator

    Update:
    The USPS tracking shows the phone was delivered to Centralized Returns Center in Fort Worth on July 10th.  I have spoken with Customer Service & am getting a $21 credit for not being able to use my phone.
    Telesales, . . .say's they can only make a 'note' on my account 'Do Not Charge Re-stock Fee as the wrong phone was sent'.  Customer Service cannot see this 'note', . . .(shrug).
    My mistake:
    As soon as I received the incorrect phone, . . .I should have written on the original receipt, . . .
    "I was sent the WRONG PHONE, Please Do not charge re-stock fee" and please credit my account". 
    I have not been charged a re-stock fee yet, . . .not sure if that happens what I will do, . . .speak to Customer Service I presume.
    I should NOT have gone to the store for help, . . .they are in sales.  But they did get the phone activated, . . .which I believe now I should not have done!
    The RETURNS center is unreachable and 'Sales' can only sell, . . and following up on incorrect phones being sent is NOT THEIR issue?????
    Too bad there is not a STORE THAT DEALS WITH PREPAID, . . . that can actually deal with 'Shipping' and 'Returns', . . .what a concept!
    'Sales', nor 'Customer Service' can reach the 'Returns Center', . . .or figure out if it was the Sales Rep Crystal in California, that ordered wrong, or the Shipping Departments mistake.
    I was just told by Terry (Sales Rep) and the manager, Patrick, . . .all I can do now is wait on my credit & it should be there by Monday July 14th.  #1, . . .How can they even know that w/o even speaking to the shipping dept or the returns center?  They can't, . . .they only suspect, right?
    The main problem is that the original Sales Rep,Crystal in California . . .cannot be reached.  No one is responsible for sending out the wrong phone, . . . .telesales just want's to sell another phone.  At this point 'TRUST' is the issue.
    I want to thank Customer Service for working with me.
    Not sure what the future will hold with this issue, but only hope to receive my credit @ this point.  It is a way too complicated avenue of communicating.

  • Hi, I got a big problem. I restored my mac and after I erased everything and started to restall the system, it showed I need to give the apple ID that was purchased the lion. The problem is that I lost my CD, and I don't have an ID with lion purchased

    Hi, I got a big problem. I restored my macbook pro and after I erased everything and started to restall the system, it showed I need to give the apple ID that was purchased the lion. The problem is that I lost my installing CD, and I don't have an ID with lion purchased, so what should I do? Do you sell the system software?

    This is a user forum; we're not  Apple. 
    Please contact the Apple Support folks directly for issues related to hardware and software purchases.
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