ITS:: how to get diagnostics.log info to display in extautherror.html

Hi Gurus!
We have links in our Intranet to SAP transactions thru ITS.
On errors, the extautherror.html page displays the messageline parameter.
But the really useful information is in "diagnostics.log". The messageline message is too generic an doesnt help users nor developers.
So, how could I get the value of the sapextauth: Error in Rfc Login: System returned: message by code? (for example, the kind of message that shows "has no RFC authorization for function group SYST".)
Its possible to get that diagnostics information to display it in the "extautherror.htm" page instead of the generic message (or added)?
Thanks
-miguel

Hi, Markus
I already changed extautherror template to include a Spanish reassuring message. Buy I keep the displayed messageline parameter as a tech clue.
In our case, this is the message displayed in the extautherror template coming from the messageline parameter:
"The external authentification was successful, but you could not log on to the SAP system and therefore you did not receive a logon ticket.
Check the SNC configuration between the AGate and the application server. Make sure the user name provided from the PAS authenticating system is the same as the user's ID in the SAP system.(~extid_type = UN)
See SAP Notes 358469 and 493107 in case of problems. If you want test your system using the ITS Administration tool, see SAP Note 389810.
I agree with you: Its not useful for users. But its not useful for developers, either. As I told you, the problem was no RFC authorization for function group SYST.
We need to ask for Logs to the administrators. So we could be faster in solving problems if users (internal users) could forward the most useful message. In this case, the message that its written in diagnostics.logs.
In other words:
1- Where is the "messageline" parameter filled?
2- Where is the "diagnostics.log" being written?
3- How could we get the same "diagnostic.log" message into the messageline parameter?
Thanks a lot.
-miguel

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ITS:: how to get diagnostics.log info to display in extautherror.html

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