ITS - New session was refused due to memory bottleneck

Hi Expert,
I have received the following error in production
New session was refused due to memory bottleneck 
on
Function: ICF_ATTACH_ITS_PLUGIN of program SAPLHTTP_RUNTIME
Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
Module: %_HTTP_START of program SAPMHTTP
Is there any way to tune the memory for ITS plugin

Hi Expert,
I found out that the problem was due to the idle session of HTTP Plugin (browse vis SM04). After investigation, I found that HTTP Plugin session would be removed if user use "logoff" in portal env (i.e My HTTP plugin is launch vis IView in portal).
However, HTTP Plugin session would still be here if user click the "X" on the right hand top corner. The HTTP Plugin session would remain even the rdisp/plugin_auto_logout expired (i.e currently it set to default 1800).
Any clues? I need to manually removed it on SM04 in order to release the memory.

Similar Messages

  • New session was refused due to memory bottleneck - ABORT_MESSAGE_STATE

    Hi,
    After testing our services for sometime we are getting this message:
    The following error text was processed in the system EU8 : New session was refused due to memory bottleneck
    The error occurred on the application server ukapx096_EU8_00 and in the work process 0 .
    The termination type was: ABORT_MESSAGE_STATE
    The ABAP call stack was:
    Function: ICF_ATTACH_ITS_PLUGIN of program SAPLHTTP_RUNTIME
    Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
    Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
    Module: %_HTTP_START of program SAPMHTTP
    We realized our memory was entirely consumed and logged off all sessions. Invalidated the cache in SITSPMON and we dont have any ITS sessions (checked in SM04). Even then the problem continues. We restarted the ICM with no positive results. We then increased the memory for ITS to 512MB and then restarted the SAP system. But the problem continues. We couldnt run any services (Even WEBGUI service for SE16).
    Do we need to refresh any more caches/memories?
    Regards,
    Ravikanth

    Hi Edgar,
    We already considered the note and configured 256MB. Later we increased it to 512MB.
    SM50 Trace for the WP 0.
    W Wed Jan 14 13:52:08 2009
    W      *** WARNING => ipl_MemAvail already 98 % memory used (itsp: highwater = 80 %) [itsplmem.c   535]
    M      ***LOG W0D=> NULL& [itspxx.cpp   697]
    W    *** ERROR => itsp_OpenSession failed rc = 1, send icf error page [itsplxx.c    878]
    M    ***LOG W03=>  [itsplxx.c    879]
    W    *** ERROR => ipl_OpenSession returns 1(ITSPE_FAILURE) [itsplxx.c    881]
    W    *** ERROR => Raise Last error:[27 from: itspxx.cpp  :699] [itsplxx.c    1216]
    W    *** ERROR => RaiseError(sapdext) ITS_P:27 [itspxx.cpp   699]
    SM21 Trace
    ITS, New user session denied due to memory bottleneck.
    ITS, User session could not be created
    Transaction Canceled ITS_P 027 ( )
    Failed to activate authorization check for user SAPSYS
    Transaction Canceled 00 560 ( SAPSYS 000 )
    Please let me know if you need any other info.
    Thanks for the help.
    Regards,
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  • New session was refused due to memory bottleneck

    Has anyone had experience with this error and know how to go about fixing it from occuring again?
    Error when processing your request
    What has happened?
    The URL https://____________/zpro was not called due to an error.
    Note
    The following error text was processed in the system DEV : New session was refused due to memory bottleneck
    The error occurred on the application server onebase_DEV_00 and in the work process 0 .
    The termination type was: ABORT_MESSAGE_STATE
    The ABAP call stack was:
    Function: ICF_ATTACH_ITS_PLUGIN of program SAPLHTTP_RUNTIME
    Method: EXECUTE_REQUEST_FROM_MEMORY of program CL_HTTP_SERVER================CP
    Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
    Module: %_HTTP_START of program SAPMHTTP
    What can I do?
    If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system DEV in transaction ST22.
    If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server onebase_DEV_00 in transaction SM21.
    If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server onebase_DEV_00 . In some situations, you may also need to analyze the trace files of other work processes.
    If you do not yet have a user ID, contact your system administrator.
    Error code: ICF-IE-https -c: 160 -u: ****** -l: E -s: DEV -i: onebase_DEV_00 -w: 0 -d: 20080822 -t: 094930 -v: ABORT_MESSAGE_STATE -e: New session was refused due to memory bottleneck
    HTTP 500 - Internal Server Error
    Your SAP Internet Communication Framework Team

    Hi ,
    I am having an issue related to the query in this thread. Can you please let me know if you any solution for this.
         The following error text was processed in the system : Error occurred while sending data through the HTTP protocol.
         The error occurred on the application server bwdbi_DIB_41 and in the work process 0 .
         The termination type was: RABAX_STATE
         The ABAP call stack was:
    Method: SEND_RESPONSE of program CL_HTTP_SERVER_NET============CP
    Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
    Module: %_HTTP_START of program SAPMHTTP
    tHE ABOVE IS THE error message. This occurs when we are trying to call the a URL from web report using RRI, where in this url is used for RRI.
    Regards
    Sudha

  • ITS, New user session denied due to memory bottleneck

    Dear Friends,
    We were facing the following issues
    1) when we access Shopping cart functionality (using Internal ITS)
    through web and it is given error
    500 SAP Internal Server Error (Error: New session was refused due to
    memory bottleneck). For every error in web, we could find the entry
    in SM21 as mentioned below,
    10:39:35 DIA 000 300 PHG02777 W0 D ITS, New user
    session denied due to memory bottleneck.
    10:39:35 DIA 000 300 PHG02777 W0 3 ITS, User
    session could not be created
    10:39:35 DIA 000 300 PHG02777 D0 1 Transaction
    Canceled ITS_P 027 ( )
    2) ST22 Dumps: SYSTEM_NO_SHM_MEMORY
    We have followed SAP note #Note 1232973 - SYSTEM_NO_SHM_MEMORY short
    dump and increased the parameter abap/shared_objects_size_MB from 320
    to 640.After that we have not any SYSTEM_NO_SHM_MEMORY error and we
    monitored in SHMM transaction about the free memory and
    available. Before this change, we used to clean manually the ICF shared
    memory when it got accumulated with high value. This implies that the
    problem regarding SYSTEM_NO_SHM_MEMORY is solved.
    But still we were facing issues mentioned in point no 1). When we have
    more than 100 sessions. This is occurring more from 8:00 CET to 12:00 CET
    (peak load)
    Later we changed the value of abap/shared_objects_size_MB from 640 to
    1664 and also we reduced em/initial_size_MB from 12Gb to 11Gb (since we
    are not using full amount of em initial size).
    ****Important *****
    after this change we are facing more often related to point no 1).
    Moreover, We could find the following in the trace file of W0 as,
    Trace file of W0 is showing,
    Tue Apr 14 12:38:42 2009
    WARNING => ipl_MemAvail already 80 % memory used (itsp:
    highwater = 80 %) [itsplmem.c 534]
    ***LOG W0D=> NULL& [itspxx.cpp 697]
    ERROR => itsp_OpenSession failed rc = 1, send icf error page
    [itsplxx.c 878]
    ***LOG W03=> [itsplxx.c 879]
    ERROR => ipl_OpenSession returns 1(ITSPE_FAILURE) [itsplxx.c
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    ERROR => Raise Last error:[27 from: itspxx.cpp :699]
    [itsplxx.c 1214]
    ERROR => RaiseError(sapdext) ITS_P:27 [itspxx.cpp 699]
    Since the parameter itsp/max_eg_mem_percent was set to 80.
    It is not clear that from which memory layout the eror is occuring.
    According to note :Note 785365 - Extended Global Memory (EG) increased
    from 2 GB to 8 GB
    we could see that The size of the EG is obtained from the total of the
    parameter values em/global_area_MB and abap/shared_objects_size_MB
    We would like you check the system and update us about the memory
    layout defined in our system, more specically em/global_area_MB (we are
    planning to increase the value according to note SAP Note 742048) from
    896 (current) to 1200 (10 % of em/initial_size_MB) and reduce the
    abap/shared_objects_size_MB from 1664 to 640 .
    Any help will be highly appreciated.
    Thanks
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    to 1)
    You can monitor the ITS memory usage in transaction SITSPMON, but you are on the right track with increasing em/global_area_MB.
    If you see its sessions lasting for a long time, then you might need to adapt the session timeout to save memory (TIMEOUT of your icm server port). Have a look at note [885580 - Integrated ITS: Configuration Parameters|https://service.sap.com/sap/bc/bsp/spn/sapnotes/index2.htm?numm=885580] for details.
    Regards, Michael

  • New session rejected due to memory bottleneck in testing proxy2proxy

    Hi all!
    i am testing abap proxy2proxy on the client 105 in help varient 5 of simple use cases docu.
    even though i got sending successful from SXIPATT1 on the client 105, i got the following error.
    my server has RAM 2GB and have four client(100,105,106,107), and only i use for testing, NOT another person, so i do not think memory bottleneck issue.
    checked list.
    1. SXMB_MONI,  i could see inbound message(SENDER) <b>only.</b>
       from 105 to XI, no problem I thought, but very strange there, becasue there is only inbound message(sender).
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       Message Recorded (Commit follows) (TO BE DELIVERED)
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    Error when processing your request
    What has happened?
    The URL http://sapxi.hh.net:8000/sap/bc/gui/sap/its/webgui/! was not called due to an error.
    Note
    The following error text was processed in the system XID : <b>New session rejected due to memory bottleneck</b>
    The error occurred on the application server SAPXI_XID_00 and in the work process 0 .
    The termination type was: ABORT_MESSAGE_STATE
    The ABAP call stack was:
    Function: ICF_ATTACH_ITS_PLUGIN of program SAPLHTTP_RUNTIME
    Form: EXECUTE_REQUEST of program CL_HTTP_SERVER================CP
    Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
    Module: %_HTTP_START of program SAPMHTTP
    What can I do?
    If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system XID in transaction ST22.
    If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server SAPXI_XID_00 in transaction SM21.
    If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server SAPXI_XID_00 . In some situations, you may also need to analyze the trace files of other work processes.
    If you do not yet have a user ID, contact your system administrator.
    Error code: ICF-IE-http-c:105-u:XISUPER -l:E-s:XID-i:SAPXI_XID_00 -w:0-d:20060410-t:195211-v: ABORT_MESSAGE_STATE-e:
    HTTP 500 - Internal Server Error
    Your SAP Internet Communication Framework Team

    did you have  this entries in SXMB_ADM of XI server
    catgory:RUNTIME     parameter:ENGINE_TYPE     value:     HUB
    catgory:RUNTIME     parameter:IS_URL     value:http://server:port/sap/xi/engine?type=entry

  • New session rejected due to memory bottleneck

    Dear All,
                I have creating and working on BSP aplication that calls the webGui, ie abap trnasaction on internet explorer.It worked onced but then i get the error.
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    In Sicf the service for Its/webgui is activated, i deactivated and activated it again, deleted local cokkies, but no success.
    Can any one suggest a way out.
    The Error in detail is:-
    The following error text was processed in the system : New session rejected due to memory bottleneck
    The error occurred on the application server XXXXXX and in the work process 0 .
    The termination type was: ABORT_MESSAGE_STATE
    The ABAP call stack was:
    Function: ICF_ATTACH_ITS_PLUGIN of program SAPLHTTP_RUNTIME
    Form: EXECUTE_REQUEST of program CL_HTTP_SERVER================CP
    Function: HTTP_DISPATCH_REQUEST of program SAPLHTTP_RUNTIME
    Module: %_HTTP_START of program SAPMHTTP
    Regards,
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    Try running the <b>program RSMON000_ALV</b> instead.
    I am not in basis either but :
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    Best regards,
    Guillaume

  • Dump - Memory Bottleneck

    Hello everyone,
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    New session was refused due to memory bottleneck
    It's happening when I try log on the system.
    This dumb doesn't make a log in the ST22
    What I have to do?
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    Pedro Marques

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