Itunes 11.1.4 mobile driver
Last week itunes 11.1.4 popped up I installed then when I went to service one of my apple devices found the following the new mobile device driver would install for iphone ipod touch ipad then trust this computer would show on my devices the window to explore pictures would open and were available but not itunes activity. A third party software for called mobisave to recover deleted files also failed to connect. I contacted my local guru who claimed the fault is your computer?? As I also am running Norton Ghost I restored to two weeks prior to ensure no other software was causing a problem itunes 11.1.3.8 had been restored and all devices could sync as normal as soon as I upgraded to 11.1.4 again no conectivity I have run all the apple diagnostics for all conditions and there is definately a bug in this version for Windows 7 64 bit computers it is not the computer it is the software I have restored to the day before the new software came out and it is still working with 11.1.3.8 .
Can we have a new driver please
Hi Cave Cats!
I have a couple of steps I would like for you to try that may help you resolve this issue. First, try simply resetting the Apple Mobile Device Service by using the information in the article below:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
If you are still experiencing issues, use the further troubleshooting steps located in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
Similar Messages
-
Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
After installing the 64 bit version of itunes my iphone still won't sync. I get the explantation that I mobile driver application did not download and i need to remove and reinstall itunes (which I have done numberous times). Any help?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, does your device connect without that message now? -
Itunes re-installed and it keeps telling me the mobile driver device is not working
I have recently updated from Iphone 4 to 4s. I went to backup my iphone 4 but it didnt recognise my phone in itunes and told me to reinstall it.
I have done this several times by following the apple software instructions and it appears to have installed ok but when I go to link my phone on the the PC it tells me that the mobile driver USB device cannot be installed.
I dont know how to resolve this so that I can log my phone with the pc.
I have now changed my SIM over to the the 4s phone and its all backe up to the icloud and working properly but need to resolve the PC issue.
Please can someone help/advise??
Thank youMake sure itunes is updated to the latest version.
Unable to update or restore
http://support.apple.com/kb/HT1808?viewlocale=en_US
Try a different usb cable, try a different usb port, disable any security or anti virus software. Try a different computer. -
IPhoto & iTunes libraries on USB flash drive. What happens after erase/install?
Not exactly sure how much background someone like Kappy needs for this question but I'll try to not make it a novel.
My late 2010 MBA (64GB) was way low on storage so I decided to get a 64GB USB drive for it and put my iTunes and iPhoto libraries on it. Moving both libraries went exactly according to the instructions. But then after a while iPhoto started to get very slow. The spinning beach ball was running amok. This prompted me to use DU on the new flash drive which didn't show any problems. After doing that I decided to run DU on my mac HD and found a problem that coudn't be repaired without erasing and re-installing Mavericks 10.9.2..
Now, here is my current situation: I have erased and as I write this am downloading a clean copy of Mavericks from recovery. I had backed up everything to my TC just yesterday.
Here is my question:
After re-installing what do I do about telling iTunes and iPhoto where to find the libraries? Or, should I just use the copy of everything that I had backed up yesterday?
Sorry in advance if this is a stupid question. I checked to see if there was some support file for my issue but couldn't find anything that really fit.
As always, thanks for everyone's input. I always learn something from you guys.
Regards, Richard
P.S.: I realize that the problem with iPhoto might not have been the issue with my mac HD and doing what I've done may not fix it. But I wanted to fix the problem with the HD before I went any further trying to fix iPhoto. I hadn't had issues with iTunes functioning with the flash drive, only iPhoto.Yes, there's no real solution. Apple makes thin, small computers and devices, but of course that means no big drive to store all the bulky media Apple itself promotes on the iTunes Store. You then have to buy external storage which is almost as big as the device you are using, negating the whole concept of a mobile device. I guess you can try wireless, though I can tell you I see about 30+ wireless devices in my neighborhood and with them trying to share only 3 non-overlapping channels I frequently see network slowdown through interference. Of course you bought that nice light computer so you could take it away form home too, but then you are locked into using what's available on the Internet. I guess part of Apple's answer is cloud storage and redownloading. However, Apple itself says you need to maintain your own independent archive: "You always back up your iTunes library in the event that a purchased item is no longer available on the iTunes Store," (http://support.apple.com/kb/ht2519), and, Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085 ); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.
Cloud storage is a convenience but not a replacement for a hard drive at home (and of course, works best when you buy everything from the iTunes Store). -
The iTune cannot detect my iPhone 4S. I have already tried all methods suggested, including re-installling iTune, re-activating Apple Mobile Device, plugging in various USB ports, and etc. I use windows 7. How can I solve this?
The new cable is completely new, and my computer can detect the phone as a drive, and battery charging is ok. So I believe the USB cable works properly. It is so weird that just iTune itself cannot detect the phone, and it is of the most updated version. What else can I do? Thanks.
-
I am trying to free up space on my pc and moving itunes files to external hard drive. I have followed instructions and believe I have file copied to new drive, but I am having trouble moving file to recycle bin as the instructions say. I am getting the following error message: cannot delete ituneshelper.dll:access denied, make sure disk is not full or write protected and file not in use. I know the file is not in use when trying to move. Any help would be most appreciated. I am on Windows XP.
Yes. And you should not have moved that folder. Put it back. To move your iTunes library move the folder from User's Music.
tt2 -
We have a Windows XP desktop with iTunes for windows. The hard drive needs to be reformatted. Right now, the computer will not connect to other computers on the network. Can I save my iTunes songs to a thumbdrive, then re-load after reformatting? How do I do it?
Copy the entire iTunes folder out to the drive. If it is too big to go as one copy stuff over to another computer in batches. It is important to have not only the media but the library file in order to properly restore your library.
See also this User Tip. Assuming the machine won't connect to the internet you could download the SyncToy installer on another machine and then transfer it with the thumb drive. If it will connect to the net don't forget to deauthorize the machine before reformatting the hard drive.
tt2 -
how can i save my individual playlist on itunes on my external hard drive because i want to buy a laptop and install itunes and move all my music and playlist thats on my desktop to my laptop and almost all of my music is from a bunch of cds i own
Hello ryane84
The easiest and most efficient way to copy your music is to follow the steps under the External drive section. Make sure that you have organized the iTunes library first before you copy it over. Then put the copied iTunes folder in the same Music folder on your computer.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Regards,
-Norm G. -
I have a new Windows tablet computer with limited hard drive space (32 GB), and cannot transfer my itunes library to the hard drive. Can I run itunes from an external hard drive? I have tried to follow some of the directions on this site, but am having no success. Thanks.
iTunes will run fine with the media on an external drive.
However, I suggest that a tablet computer with a tiny hard drive is not ideal as the primary computer for managing an iTunes library, even a small one. If you have another machine, perhaps a big, boxy, inexpensive old desktop with a decent amount of storage, that might be a better choice.
http://support.apple.com/kb/HT1364 -
I need to replace my laptop Hard drive. How do I get my iTunes off the old hard drive to an external so I can put it back on the new hard drive?
Type move itunes library into the google serach bar.
It has always been very basic to always maintain abackup copy of your computer. Do you not have a backup copy? -
I am planning to put itunes library on external hard drive. My Imac is running out of room and itunes is 50+ gb of music.
What steps do I take to do this. Also, if I do so, how do I update my ipods and my ipad 2. I do back up my files with time machine. This would be a completely separate new external hard drive. Thanks in advance for any help.Two ways:
1. After transferring to the external drive create an alias to the iTunes Music folder on the external drive. Copy the alias into your Home folder. Rename the alias to "iTunes Music." Delete the alias from the external drive.
2. In the iTunes preferences click on the Advanced icon in the toolbar. You should see a field labeled, "iTunes Media Folder Location." Click on the Change button and select the /iTunes Music/ folder on the external drive. -
How can I move my iPod iTunes Music Folder from C: drive to a New Drive?
Running out of space on my PC's C: drive, so I tried moving all the folder to my new E: drive ie: (E:\My Music 2\iTunes).
ALSO set iTunes (Edit/Preferences/Advanced/iTunes Music Folder location to E:\My Music 2\iTunes - but nothing seems to help!)
All of the files couldn't find the source files, unless I pointed to them one by one.
Can't move them all back because they are about 7GB+, and I now only have about 5.5 GB on my C: drive.
And when I just went to open iTunes again, all my libraries don't even show.
I'm afraid to plug in my ipod for synching until I get this straight, for fear of messing that up too.
Please advise.
Compaq Presario Windows XP Notebook.
Compaq Presario Windows XP Notebook.To move your iTunes music to an external drive...
1 Quit iTunes.
2 Move the entire iTunes folder including music to
the external drive.
In point #2 do you mean move the entire Program File folder of iTunes or just the "My Documents" iTunes library folder?
I have a full laptop, a big iPod and an external HD, I am trying to figure out how to store my library on the HD, but access it as if it were on the laptop.
I moved my iTunes library to the HD and then in iTunes I used the "add folder to library" function, but it brought all of the song files back onto the laptop.
How do you iPod gurus configure your setup with comp, HD and iPod? I need some guidance, my methods are not working.
laptop Windows XP -
Here is a copy of the windows vista error report.
Product
iTunes
Problem
Stopped working
Date
4/19/2014 9:38 PM
Status
Report Sent
Problem signature
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.1.5.5
Application Timestamp: 53073d6a
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 00062086
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
Extra information about the problem
Bucket ID: 95851104
I would appreciate any suggestions or ideas of where else to look for advice. Thanks!Hey jcaqualung,
Thanks for the question. I understand that you are experiencing issues with iTunes on your Windows Vista machine. The following resource may provide a solution. I would also recommend installing iTunes on the internal hard drive of your computer, as opposed to the external drive.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M. -
I am trying to backup my Itunes onto my external hard drive. I am at the step where I on Itunes, click on File ->Library ->Organize library. I am suppose to check mark both boxes there, the first being "Consolidate Files" & the second being "Reorganize files in the folder 'Itunes Media'. I am able to checkmark the first box but It won't allow me to check mark the second box, why? How can i fix this? Please help!
Well you must have made a mistake somewhere. The last instruction of step four reads:
When you've found your iTunes library folder, drag that folder to your external hard drive. This will begin the iTunes backup. The amount of time the backup will take depends on the size of your library. When the transfer is done, your backup is complete and your external hard drive can be disconnected.
Normally dragging content from to a new location on a different drive will result in a copy action which is what you were supposed to do. At a guess you somehow managed to move the iTunes folder. Then when you started iTunes it created a new blank library for you assuming it had just been installed rather that raising a warning.
Close iTunes. Rename the iTunes folder on the internal drive as iTunes (Empty) then copy the iTunes folder from the external back into the User's Music folder. Start iTunes. All should be well.
When you've made sure it all works please read my User Tip and use that method to backup in future. Since you already have a folder with the backup in place you can skip the "Make New" operation in the fourth step and simply choose the external folder.
tt2
Maybe you are looking for
-
Hi guys! After I flashed my bios from v3.5 to v3.6 I can't get my RAID up 'n runnin'... I even tried to flash the old bios-versions (3.5, 3.4 and even 3.3) Luckily I wrote down all the settings concerning RAID before flashing, but it have not helped
-
Hello I just have a few questions. I am using the NI 6034E DAQ board in order to generate simultaneouly 3 different TTL digital signals, with different pulse width, and output these TTL signals to an external circuit that I am using for this applica
-
Replace document properties using powershell
Hello , I have document library. It has one column of categories. There are multiple categories tagged for many document .I want to replace some old categories with new one using powershell. In other words, first i need to check if that item column h
-
IMovie Quicktime Output Whitewashed on PC
I'm seeing something strange when I output my iMovie HD output to Quicktime. It works just fine on the Quicktime 7 player on my MacBook Pro. But the Quicktime Player on a Dell PC (Windows XP) is displaying the .mov file nearly completely whited out.
-
Coherence Cache metrics/stats collection logic/tool- Not JConsole,RTViewOCM
Hi, am looking for any tools/3rd party solutions to interface with Cache Server and Cache Client Nodes/Agents to obtain stats,metrics etc. I know you can use JMX JConsole or use RTView for OCM to view them, but I'd like to build something on my own b