ITunes account disabled, would love to buy some music but can't
My account was hacked a few months ago...fortunately I didn't have a card attached to my account, but I did have iTunes gift card credits. The hacker used all my credits and I reported it to Apple. They sent me an email saying JUST THIS ONE TIME they would return my credits and I needed to protect my account better. Okay? Anyway, I haven't bought anything since then but I tried to today and my account is disabled and must be enabled by a customer support person. Really funny since trying to find an email to contact Apple customer support is like trying to find a needle in a haystack. What's the best way to deal with this? I'm about ready to give up iTunes for good and just use Amazon. Cheaper half the time anyway.
Yes, I've visited that page. That's how I got here. There's nothing on that page that describes my problem and there's no indication of how to get in touch with customer support! This is so frustrating.
Similar Messages
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Or do we have to set up a seperate account for her? I would like to be able to share 'certain' songs with her but restrict others without having to 'check' and 'uncheck' songs individually every time we try to synch. Is there a way to do this or not? Also, FYI she has not synched to our library at ALL just yet since I am trying to figure out a way for this to work easily, and for her to be able to purchase songs with her gift card....but my husband and I do not want those songs to synch to our ipod. Only the songs that we are going to purchase. Does that make sense??:)
THANKS!!Okay, so I just got around to 'trying' to create and Apple ID for my daughter for her ipod as suggested above BUT I accidentally used her b-day and of course she is not old enough!!! So then I got off the internet etc and tried to create an apple ID for her using my b-day and it still would NOT let me, saying that I do not meet the minimum age reqirements!:( I am SO frusterated right now...it is not like I was going to let her have any control over what she purchases anyways, seeing as how she is 7yr. and we are generally strict about what she listens to. Is there any way that I can do this for her?
Thanks! -
My Apple ID is only limited to Indonesia iTunes Store. I would like to buy some music from iTunes USA Store. How could I use my Indonesia-based credit card in order for me to buy music from another iTunes store? The iTunes Indonesia store is very limited as it only sells apps and books products.
No Way... i've got simillar problem with bmonteo... wanna cry
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I have a MAC PRO and a MAC AIR all dedicated to the same I cloud/Itunes account. i purchased i photo on the air but can i install it on the PRO free as i have already paid for it on my account?
Yes if your system minimum reguirements for hardware and software
LN -
HT2729 I transfer my music videos from iTunes to my iPad. I have the music but can't find the video.
Does any one know where my iTunes video that I transfered from the pc to iPad go. I have the music but can't view the video.
Look in the Videos app. That is where they should be.
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I want to buy new music off itunes website on my Ipad, i know my email and password, after i have typed them in it asks me for a security questionaire. However i do not remeber the answers, how am i meant to download music as this is stopping me from doing it. I really need help as it is really annoying me! Thank you.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(96967) -
My niece gave me her ipod and i want to buy some music but i need to transfer to my name and account
My niece gave me her ipod toubh and i want to add some songs to it need to transfer it into my name and account
Connect the iPod to your computer with iTunes and restore the iPod to factory defaults/new iPod via iTunes on the computer. See the resoring topic of:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
i had an ipod classic and used it for a few years until i got an iphone.
Now I want to return to use it to fit all my songs on, however i now use a different itunes on a different computer.
It let me transfer all my purchases, but won't let me put the songs on that i downloaded from albums, and it won't let me put songs onto it that are on my iphone.
do i have to redownload all the songs again, or is there a simple method to solve this?See the How To Sections Here
http://www.apple.com/support/ipod/earlier/
And Here
http://www.apple.com/support/ipodclassic/
Also see this
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes... -
My girlfriend and I have separate iTunes accounts and would like to combine then so we can have all the same music and books on our iPads and iPhones. Is it possible to combine the two accounts or somehow sync hers to mine and just use one from now on?
iTunes- How to share music between different accounts on a single computer
iTunes- How to share music and video
Understanding Home Sharing
iTunes- Setting up Home Sharing on your computer
iOS- Setting up Home Sharing on your device
Do these help? -
Is there a way to use my itunes credit to send a gift card to someone else. I have credit on my account and would like to gift some of it but cannot figure out how to use the credit to do so. It appears I can only send a gift by charging to my credit card.
You cannot use gift balance for gifts.
Sorry -
Hello, I have $15 credit on my itunes account and would like to send a gift (music) to my girlfriend, but everytime that I click on "send a gift" is asking me "a method of payment is required to buy an itunes gift". I want to use my credit, not my card. Please help
You cannot use iTunes Gift Card Credit for Gifting.
A Credit Card associated with your Account is required -
I'm trying to buy some music and iTunes says there is not enough memory available?
I'm trying to buy some music and iTunes says there is not enough memory available?
I found the answer for real. I called apple and talked to some dude. All you have to do is clear your payment information, save it and then re-enter it. thats the bug, thats it.
go to the store drop down menu on the itunes toolbar... click view my account... click edit payment information... select 'none' for your credit card...click done... then try and buy your music... if you have a gift card or whatever. if you are just using your credit card or debit card, re-enter your payment information.
it worked for me i hope it works for you. -
I'm deployed overseas and my iTunes account will not let me buy music how do i fix this problem
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
i have 3 different itunes accounts and would like to combine them into just one for all my devices, a macbook pro, an iphone 4S, an older IPOD, and a ver sion one Ipad. how can i do this on all devices ?
i had one for a long time, then when i got the ipad i didn't realize they would all still work under one so i set up the second one on that
then when i got the new iphone i put in the info for the first and main one from my mac pro and it would not work at all, and i knew it was right, then it asked me to create a new one or i couldnt finish the setup
hence why i have 3 now
hard to believe you cannot combine into one
oh well, i will just make them all accessible for all 3
thanks -
HT204053 I have two itune accounts and would like to merge the accounts
I have two Itunes accounts and would like to merge into one account.
iTunes Store accounts can't be merged.
(103295)
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