Itunes has lost my Ipod, and my children are unbearable.

Last week Itunes lost my Ipod. When I search in My Computer it still shows I am attached, and if I go into properties all my music is still there.
So, I have downloaded the newest version of Itunes with no success, and now I am stuck.
I know its not the Ipod as we have 2, and they both are not being recognised, and nothing appears in the systray when they are connected. I dont think any Windows upgrades have been installed.
I have tried the list of tasks set out in the Apple support, and nothing has changed.
Help, please !!
  Windows XP Pro  

Welcome to Apple Discussions!
First, are both of these installed and up to date?
http://www.apple.com/itunes/download
http://www.apple.com/ipod/download
Also, which article did you look at? Have you seen this...
http://docs.info.apple.com/article.html?artnum=61711
Finally, does your iPod show Do Not Disconnect? Have you tried a different cord?
btabz

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