ITunes incredibly slow to load, cannot see any devices...
Hello,
iTunes is incredibly slow - takes 2 minutes+ to load. When it does load, it cannot see iPod touch, iPad 3 or iPhone 5. It could yesterday.
Updated iTunes.
Totally removed all iTunes and associated programs, and reinstalled.
Checked Apple USB drivers, all functioning.
Deleted preferences file.
Ran on Windows safe mode.
Ran 3 different malware scans in Safe Mode.
Unistalled Quicktime.
Ran on basic boot under MSIconfig.
Please help!
Windows 7, i5, 6gb ram.
Yes, that's a good point. On my MBP, everything works just fine, so it's not an internet connectivity issue. Both machines are running the same anti-virus/firewall software with the same settings. The MBP is wireless via Time Capsule, whereas the iMac is hardwired to TC. The only difference is the entire library is on the iMac and AppleTV pulls from it for both audio & photos.
But these are all "library" issues, which are unaffected. It's only the "store" and the rendering of the pages within it. I tried the parental settings trick to disable iTunes Store & iTunes U - sped right up on display. But as soon as I changed settings so I could actually access content? Slowed right down...
Any other thoughts??
Thanks
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Problem description:
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EtreCheck version: 2.0.11 (98)
Report generated November 9, 2014 at 6:37:47 PM EST
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 6:47:56
Disk Information: ℹ️
Hitachi HDE721010SLA330 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (792.07 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H
USB Information: ℹ️
Apple Inc. iPod 79.82 GB
S.M.A.R.T. Status: Verified
disk2s1 (disk2s1) <not mounted> : 254 KB
David L. Medeck’s iPod (disk2s2) /Volumes/David L. Medeck’s iPod : 79.82 GB (66.57 GB free)
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Iomega External HD 250.06 GB
S.M.A.R.T. Status: Verified
Iomega_HDD (disk1s1) /Volumes/Iomega_HDD : 250.06 GB (198.93 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (10.5.24) Support
[not loaded] com.novatelwireless.driver.3G (3.0.7) Support
[not loaded] com.novatelwireless.driver.DisableAutoInstall (2.0.6) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.40) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.40) Support
[not loaded] com.sierrawireless.driver.SierraDevSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSCSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraFSRSupport (2.0.2) Support
[not loaded] com.sierrawireless.driver.SierraHSRSupport (2.0.2) Support
[not loaded] com.smithmicro.driver.SMSIWirelessModem (3.2.7) Support
/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
[not loaded] com.novatelwireless.driver.3GData (3.0.7) Support
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWCSP (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWDIAG (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWMdmControl (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWMdmData (10.5.24) Support
[not loaded] com.devguru.driver.PTUMWUSBMergeNub (10.5.24) Support
/System/Library/Extensions/SMSIWirelessModem.kext/Contents/PlugIns
[not loaded] com.smithmicro.driver.SMSIWirelessCDC (3.2.7) Support
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[running] com.epson.Epson_Low_Ink_Reminder.launcher.plist Support
[running] com.epson.eventmanager.agent.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
User Launch Agents: ℹ️
[not loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[not loaded] com.macpaw.CleanMyMac.trashSizeWatcher.plist Support
[not loaded] com.macpaw.CleanMyMac.volumeWatcher.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist Support
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User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
vzwwirelessd Application (/Applications/VZAccess Manager.app/Contents/PlugIns/vzwwirelessd.app)
HPEventHandler Application (/Library/Printers/hp/hpio/HPEventHandler.app)
HP Scheduler UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
Default Browser: Version: 600 - SDK 10.10
GarminGpsControl: Version: 4.0.4.0 Release - SDK 10.6 Support
Silverlight: Version: 4.0.60531.0 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.5 Support
Safari Extensions: ℹ️
Adblock Plus
3rd Party Preference Panes: ℹ️
Flash Player Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
0% fontd
0% AppleSpell
0% askpermissiond
Top Processes by Memory: ℹ️
163 MB iTunes
159 MB Safari
146 MB softwareupdated
133 MB Finder
129 MB Quicken Essentials
Virtual Memory Information: ℹ️
58 MB Free RAM
1.90 GB Active RAM
1.85 GB Inactive RAM
487 MB Wired RAM
6.16 GB Page-ins
2 MB Page-outs -
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Message was edited by: n c h -
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Bump
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