Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?
Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?
See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
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I erased some info in my notes on my iphone4s and was then trying to find it in icloud but i cant get into i cloud until i put in payment info but payment info wont accept the code on the back of my credit card
Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records -
My iPhone used to work in iTunes but quit working. I checked my USB portal and it works with other devices. I also uninstalled and re-installed iTunes. I added updates to my phone and re-booted it. I am not sure what else to do. My iPhone also locked in vertical position and no longer goes to horizontal.
diesel vdub wrote:
Maybe it would have been a better idea to confirm that iTunes is supported in Windows 8 before buying a computer with that Operating System.
There will be a new version of iTunes released this month... no one forced you to upgrade prior to a supported version of iTunes being released.
Like the fact that you just called most of us stupid there -
When i try to install the ibooks app on my ipod touch 4 it shows me my apple account details but says that the security number is incorrect. I have not as yet used my account is this the problem?
It is a problem if you can;t download/install apps. If you are sure that the card data is correct and the card is valid I would contact the itunes store. I would go here and select iTunes Store Account and Billing.
http://www.apple.com/support/itunes/ -
I have a problem that my phone only vibrates but does NOT ring any more. No matter what I try to do with settings turning off "silent" or whatever nothing helps. Do I need to reset. what are the consequences of resetting?
What a numpty! Yes of course you're right.
Couldn't find the answer when searching the forum but then came accross this.
Next dumb question coming up! :-( -
when trying to update apps i keep getting billing method incorrect(this is on iphone 4s) i hsve tried this store,apple id,view id,payment info but does not offer me the none option,i can npt update my phone any ideas anybody please?
If you dont have none option then you must own itunes some money. So you have to enter the payment like a itunes giftcard. you can contact itunes by email by going to expresslane.apple.com
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Due to a program error, I need to uninstall and re-install Itunes. While following the instructions provided for removing the program, I found that Apple Mobile Device Support will not uninstall. The program removal begins as normal but when the completion bar almost reachs the end with time remaining - 2 seconds, the bar starts to move in the opposite direction and the time reamaining increases before the window closes on its own. And Apple mobile Device Support is still on my program list.
Does anyone know why the program won't let me remove it? Any suggestions?See Troubleshooting issues with iTunes for Windows updates.
tt2 -
iTunes account says. "Problem with precise purchase". Will not accept any payment method! Any help?????
it means you have a past balance due to apple
see http://support.apple.com/kb/HT2727?viewlocale=en_US
redeem a gift card in itunes store for more than the balance you owe. Then you can enter your cc info
Peace, Clyde -
I touch will not charge or show up on the computer. It charges on the wall charger. I uninstalled and re-installed itunes and I also restarted the itouch and the computer. What next?
Play it safe with the charging. Use the wall charger for at least an hour and then connect to the computer. If iTunes still denies that it exists, go here:
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
My iPhone is recognized by iTunes, but cannot be used. I've uninstalled and re-installed iTunes a zillion times and I do not know what else to do ,please help!
These are the errors I currently receive:
https://fbcdn-sphotos-e-a.akamaihd.net/hphotos-ak-snc7/400030_10151379667022394_ 1296660655_n.jpg
https://fbcdn-sphotos-b-a.akamaihd.net/hphotos-ak-snc7/399979_10151379647197394_ 588584161_n.jpgHi sayla,
When you reloaded your software did you do a clean reload (deleting all data)? http://bbry.lv/bpv7DT
If so, you might try doing a resettofactory using the following instructions. http://bit.ly/fMW9I4 This will reset to factory default.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Ok so I cant open my Itunes due to Windows Error 2 and the message says to uninstall and re-install Itunes but I'm pretty sure that would wipe the library right? Is there any way to fix the problem and keep my library?
Hi neffn!
I have an article for you that can help you go through that process of uninstalling and reinstalling iTunes. If you have Windows 7, you will want to see this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
and if you are using Windows XP, you will want to reference this article:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Note that, as it says in those articles:
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes. While it is highly unlikely that you will lose any contents of your iTunes Library when following these steps, it is always a good idea to ensure that your iTunes library is backed up. If you're unsure how to backup, see iTunes: Back up your iTunes library by copying to an external hard drive.
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I've upgraded to itunes 11.1.4 Now my ipod and my wife's will not connect/ sync. Itunes says it can detect an ipod but it can't be identified correctly. I have uninstalled and re installed ITunes but it still doesn't work
I too am having the same problem. I'm glad to know it's not just me
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If i need to uninstall and re-install itunes do i need to unauthorize my pc for my itunes account
if i need to uninstall and re-install itunes do i need to unauthorize my pc for my itunes account.
I have an error and need to completely remove i Tunes,,,,,,then reinstall
ThanksFor possible solutions to this error see http://kb.mozillazine.org/Software_Update
In particular see the section "Software update failed" -
I've just updated my iTunes on my laptop
And when i plug my iPhone in, nothing happens and the device does not show up in iTunes
I have tried numerous cables, uninstalling and re-installing iTunes and searching for devices on iTunes
And i still have no luck
help!Pick the appropriate one of these for advice:
Windows - http://support.apple.com/kb/ts1538
Mac - http://support.apple.com/kb/ts1591 -
My account needs updating but will not accept my card security code
My account needs updating but will not accept my card security code why?
As of today, I'm having the same problem. My iTunes account has been up and active for a long time using the same card, then suddenly the security code isn't valid. I've double checked all the info and it is correct, but iTunes refuses to accept it… I also tried the article linked above, but it is no help at all. There is no option to select "None" as a payment choice.
Just to be very clear: I've been using my iTunes account to make purchases with this exact card since 2009, my bank info hasn't changed since 2008, my card is not expired, and the security code is correct.
If anyone comes up with a solution, I'd appreciate hearing about it. I can't even get the free updates to my apps since my payment info is busted. Grrrr.
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