ITunes messed up - how to restore iPod to iTunes?
My father has asked for some help. He has an iPod, which was correctly sync'd to his iTunes on his Windows XP computer.
However, some 'expert' came and messed with his computer. Now, his music is spread over a couple of folders, and the iTunes appears to have some duplicates. (His iTunes also no longer plays any music, but that can wait until we've resolved the first problem.)
I'd like to help him completely clean up the mess and restore iTunes to a pristine condition, correctly sync'd with his iPod. I had a good look at his computer, but as I don't have iTunes or an iPod, I don't know what to do next!
How can he...
1. Wipe out everything from his iTunes (and from the folders) on the computer, and then:
2. Restore his entire iPod into his iTunes on the computer to the correct iTunes folder, and:
3. Correctly get the automatic sync working again?
Obviously, I will back up the music that is already on his computer first, just in case!
As an extra note, his iPod is currently set up completely correctly, as he wants it, so at this point he doesn't want any changes to the iPod. He only wants his iTunes to work again.
Thank you to anyone who can offer advice.
All you can do is to restore and thus erase the iPod unless you can get a data recovery company to preserve the data.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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http://support.apple.com/kb/ht1351
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That is what the diagnosis show:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion b1000br(EN469LA)
iTunes 7.0.2.16
iPodService 7.0.2.16 is currently running.
iTunesHelper 7.0.2.16 is currently running.
Current user is an administrator.
Connected Storage Devices:
IDE\DiskSAMSUNGHD160JJ________________________WU100-33, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskApple__iPod___________1.62, Bus Type USB
Universal Serial Bus Controllers:
SiS 7001 PCI to USB Open Host Controller, Barramento PCI 0, dispositivo 3, função 0. Device is working properly.
SiS PCI to USB Enhanced Host Controller, Barramento PCI 0, dispositivo 3, função 3. Device is working properly.
No IEEE 1394 Host Controller found.
Connected Device Information
RACHEL'S IP (G:\), iPod mini running firmware version 1.4.1
Serial Number: JQ521620S45
Bus Speed: 61440
The last connected iPod serial number: JQ521620S45.
The iPod Service Logging Information:
[SERVICE: 0x97C,20:58:33 INFO] Started C:\Arquivos de programas\iPod\bin\iPodService.exe (Tue Feb 06 20:58:33 2007)
[SERVICE: 0x97C,20:58:33 INFO] ##### iPodService starting as a service, version: 7.0.2.16
[SERVICE: 0x9A8,20:58:34 INFO] Timed out... Starting device manager!
[SERVICE: 0xA04,20:58:35 INFO] Listener Window created
[SERVICE: 0x9A8,20:58:37 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:37 INFO] device \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:37 INFO] device is an iPod
[SERVICE: 0x9A8,20:58:37 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x9A8,20:58:37 INFO] [-1] set waiting to mount = 1
[SERVICE: 0x9A8,20:58:37 INFO] [1] Assigning session 0
[SERVICE: 0x9A8,20:58:37 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0x9A8,20:58:37 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0x9A8,20:58:37 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0x9A8,20:58:37 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0x9A8,20:58:37 INFO] [1] input #0 from src #0
[SERVICE: 0x9F4,20:58:37 INFO] [1] input #0
[SERVICE: 0x9F4,20:58:38 INFO] [MACHINE 1 INPUT #0] - (HDW) Interface Arrival
[SERVICE: 0x9F4,20:58:38 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x9F4,20:58:38 INFO] [1] progress is now 2
[SERVICE: 0x9F4,20:58:38 INFO] [1] progress is now 2
[SERVICE: 0x9F4,20:58:38 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x9F4,20:58:38 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x9F4,20:58:38 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x9F4,20:58:38 INFO] VendorId: Apple
[SERVICE: 0x9F4,20:58:38 INFO] ProductId: iPod
[SERVICE: 0x9F4,20:58:38 INFO] revision: 1.62
[SERVICE: 0x9F4,20:58:38 INFO] vendor bytes:
[SERVICE: 0x9F4,20:58:38 INFO] 02 01 00 00 00 00 00 00 00 07 00 02 92 00 00 00 00 00 00 00
[SERVICE: 0x9F4,20:58:38 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x9F4,20:58:38 INFO] [1] Power State: Powered
[SERVICE: 0x9F4,20:58:38 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x9F4,20:58:38 ERROR] Did not find first letter of stage
[SERVICE: 0x9F4,20:58:38 INFO] [1] serial number 000A27001438703A
[SERVICE: 0x9F4,20:58:38 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x9A8,20:58:40 INFO] [VolumeArrive] mask = 0x7D
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\G:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0x9A8,20:58:40 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0x9A8,20:58:40 INFO] [1] set waiting to mount = 0
[SERVICE: 0x9A8,20:58:40 INFO] [1] input #1 from src #0
[SERVICE: 0x9F8,20:58:40 INFO] [1] input #1
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\F:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x2 drive 0x2 partition 0xffffffff
[SERVICE: 0x9A8,20:58:40 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 2
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:40 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\E:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x2 drive 0x1 partition 0xffffffff
[SERVICE: 0x9A8,20:58:40 INFO] looking up device # for \\.\D:
[SERVICE: 0x9A8,20:58:40 INFO] type 0x2 drive 0x0 partition 0xffffffff
[SERVICE: 0x9A8,20:58:40 INFO] [SIMULATED INTERFACE ARRIVAL] generating connect event for device 0
[SERVICE: 0x9A8,20:58:41 INFO] looking up device # for \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0x9A8,20:58:41 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0x9F8,20:58:41 INFO] [MACHINE 1 INPUT #1] - (HDW) Volume Mount
[SERVICE: 0x9F8,20:58:41 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x9F8,20:58:41 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F8,20:58:41 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9F8,20:58:41 ERROR] Did not find first letter of stage
[SERVICE: 0x9F8,20:58:41 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x9F8,20:58:41 INFO] File does not exist!
[SERVICE: 0x9F8,20:58:41 INFO] [1] iTunes Preference file does not exist!
[SERVICE: 0x9F8,20:58:41 INFO] [1] ===== iPod Mini =====
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9F8,20:58:41 INFO] 20:58:41, year 2007, day of yr. 36, GMT offset -8 isDST 1
[SERVICE: 0x9F8,20:58:41 INFO] [1] progress is now 0
[SERVICE: 0x9F8,20:58:43 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x9F8,20:58:43 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x9F8,20:58:43 INFO] iTunes located at 'C:\Arquivos de programas\iTunes\iTunes.exe'
[SERVICE: 0x9A4,20:58:43 INFO] launching iTunes.
[SERVICE: 0x9C0,20:59:01 INFO] <0x4> Got Serial #
[SERVICE: 0xA18,20:59:01 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xA18,20:59:01 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xA18,20:59:01 INFO] Mounted
[SERVICE: 0xA18,20:59:01 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xA18,20:59:01 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x9C0,20:59:01 INFO] Mounted
[SERVICE: 0x9C0,20:59:01 INFO] [1] already mounted!
[SERVICE: 0x9C0,20:59:01 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x9E4,20:59:03 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x9C0,20:59:03 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x9C0,20:59:03 INFO] Mounted
[SERVICE: 0x9C0,20:59:03 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x9C0,20:59:03 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xA18,20:59:03 INFO] <0x4> COM request for device 1 drive letter - G
[SERVICE: 0x9C0,20:59:03 INFO] Mounted
[SERVICE: 0x9C0,20:59:03 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x9C0,20:59:03 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x9C0,20:59:03 INFO] File does not exist!
[SERVICE: 0x9C0,20:59:03 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x9C0,20:59:03 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x9C0,20:59:03 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xA04,21:03:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:50 INFO] [1] input #2 from src #0
[SERVICE: 0xA04,21:03:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:50 INFO] [1] input #3 from src #0
[SERVICE: 0x9FC,21:03:51 INFO] [1] input #2
[SERVICE: 0x9F4,21:03:51 INFO] [1] input #3
[SERVICE: 0xA04,21:03:51 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:51 INFO] [1] input #4 from src #0
[SERVICE: 0x9F8,21:03:51 INFO] [1] input #4
[SERVICE: 0x9FC,21:03:51 INFO] [MACHINE 1 INPUT #2] - (HDW) CheckDevNode
[SERVICE: 0xA04,21:03:51 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:03:51 INFO] [1] input #5 from src #0
[SERVICE: 0x9FC,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,21:03:52 INFO] [MACHINE 1 INPUT #3] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F8,21:03:52 INFO] [MACHINE 1 INPUT #4] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F8,21:03:52 INFO] [1] input #5
[SERVICE: 0x9F8,21:03:52 INFO] [MACHINE 1 INPUT #5] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:03:52 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:04:18 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:04:18 INFO] [1] input #6 from src #0
[SERVICE: 0x9FC,21:04:18 INFO] [1] input #6
[SERVICE: 0x9FC,21:04:18 INFO] [MACHINE 1 INPUT #6] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:04:18 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:16:24 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:16:24 INFO] [1] input #7 from src #0
[SERVICE: 0x9F4,21:16:24 INFO] [1] input #7
[SERVICE: 0x9F4,21:16:24 INFO] [MACHINE 1 INPUT #7] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:16:25 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:33:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:20 INFO] [1] input #8 from src #0
[SERVICE: 0x9F8,21:33:20 INFO] [1] input #8
[SERVICE: 0xA04,21:33:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:20 INFO] [1] input #9 from src #0
[SERVICE: 0x9FC,21:33:20 INFO] [1] input #9
[SERVICE: 0xA04,21:33:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:21 INFO] [1] input #10 from src #0
[SERVICE: 0x9F4,21:33:21 INFO] [1] input #10
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 INPUT #8] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F8,21:33:21 INFO] [1] progress is now 1
[SERVICE: 0x9FC,21:33:21 INFO] [MACHINE 1 INPUT #9] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 TRANSITION] - {Mounted} ==> {Unknown}
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 ACTIONS] - {Unknown}
[SERVICE: 0x9FC,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:21 INFO] [MACHINE 1 INPUT #10] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F8,21:33:21 INFO] [1] *** DISCONNECTED - Sending event out, device session 0.
[SERVICE: 0x9F8,21:33:21 INFO] [1] progress is now 0
[SERVICE: 0x9F8,21:33:21 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xA04,21:33:21 INFO] [VolumeRemoved] existing mask 0x40, arrive mask 0x40
[SERVICE: 0xA04,21:33:21 INFO] [1] value = 1
[SERVICE: 0xA04,21:33:21 INFO] [1] input #11 from src #0
[SERVICE: 0x9FC,21:33:21 INFO] [1] input #11
[SERVICE: 0xA04,21:33:21 INFO] [InterfaceRemoved]
[SERVICE: 0xA04,21:33:21 INFO] [1] value = 0
[SERVICE: 0xA04,21:33:21 INFO] removed device number 1 from m_objDeviceNumberMap
[SERVICE: 0xA04,21:33:21 INFO] [1] input #12 from src #0
[SERVICE: 0x9F4,21:33:21 INFO] [1] input #12
[SERVICE: 0xA04,21:33:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:21 INFO] [1] Progress state is 3, Waiting to disconnect = 0
[SERVICE: 0xA04,21:33:21 ERROR] device number 0 exists, but isn't in m_objDeviceNumberMap!
[SERVICE: 0xA04,21:33:21 INFO] removed device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" from m_vctDeviceInterfaces
[SERVICE: 0xA04,21:33:21 INFO] [1] input #13 from src #0
[SERVICE: 0x9F8,21:33:21 INFO] [1] input #13
[SERVICE: 0xA04,21:33:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:33:21 INFO] [1] input #14 from src #0
[SERVICE: 0x9FC,21:33:21 INFO] [MACHINE 1 INPUT #11] - (HDW) Volume Unmount
[SERVICE: 0x9FC,21:33:21 INFO] [1] progress is now 3
[SERVICE: 0x9FC,21:33:21 INFO] [1] Setting progress to 3
[SERVICE: 0x9FC,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:21 INFO] [MACHINE 1 INPUT #12] - (HDW) Interface Removal
[SERVICE: 0x9F4,21:33:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:21 INFO] [1] input #14
[SERVICE: 0x9F8,21:33:21 INFO] [MACHINE 1 INPUT #13] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:33:22 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0x9F4,21:33:22 INFO] [MACHINE 1 INPUT #14] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:33:22 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xA04,21:36:21 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:36:21 INFO] [1] input #15 from src #0
[SERVICE: 0x9FC,21:36:21 INFO] [1] input #15
[SERVICE: 0x9FC,21:36:21 INFO] [MACHINE 1 INPUT #15] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:36:21 INFO] * CItunesDevice::HandleHardwareInput()
[SERVICE: 0xA04,21:48:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:20 INFO] [1] input #16 from src #0
[SERVICE: 0x9F8,21:48:20 INFO] [1] input #16
[SERVICE: 0x9F8,21:48:20 INFO] [MACHINE 1 INPUT #16] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:48:20 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:48:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:20 INFO] [1] input #17 from src #0
[SERVICE: 0x9F4,21:48:20 INFO] [1] input #17
[SERVICE: 0xA04,21:48:20 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:20 INFO] [1] input #18 from src #0
[SERVICE: 0x9FC,21:48:20 INFO] [1] input #18
[SERVICE: 0x9F4,21:48:21 INFO] [MACHINE 1 INPUT #17] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:21 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:21 INFO] [MACHINE 1 INPUT #18] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:48:21 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,21:48:31 INFO] [InterfaceArrival] \\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
[SERVICE: 0xA04,21:48:31 INFO] type 0x7 drive 0x1 partition 0x0
[SERVICE: 0xA04,21:48:31 INFO] [1] set waiting to mount = 1
[SERVICE: 0xA04,21:48:31 INFO] [1] Attempt to reassign from session 0 to session 0, DENIED!
[SERVICE: 0xA04,21:48:31 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_objDeviceNameMap
[SERVICE: 0xA04,21:48:31 INFO] [1] added state machine 1 to m_objDeviceIdMap
[SERVICE: 0xA04,21:48:31 INFO] [1] added device number 1 to m_objDeviceNumberMap
[SERVICE: 0xA04,21:48:31 INFO] [1] added device interface "\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}" to m_vctDeviceInterfaces
[SERVICE: 0xA04,21:48:31 INFO] [1] input #19 from src #0
[SERVICE: 0x9F8,21:48:31 INFO] [1] input #19
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #20 from src #0
[SERVICE: 0x9F4,21:48:31 INFO] [1] input #20
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #21 from src #0
[SERVICE: 0x9FC,21:48:31 INFO] [1] input #21
[SERVICE: 0x9F8,21:48:31 INFO] [MACHINE 1 INPUT #19] - (HDW) Interface Arrival
[SERVICE: 0x9F8,21:48:31 INFO] [1] progress state is 2, Waiting to mount = 1
[SERVICE: 0x9F8,21:48:31 INFO] [1] progress is now 2
[SERVICE: 0x9F8,21:48:31 INFO] [1] progress is now 2
[SERVICE: 0x9F8,21:48:31 INFO] [MACHINE 1 TRANSITION] - {Unknown} ==> {Connected}
[SERVICE: 0x9F8,21:48:31 INFO] [MACHINE 1 ACTIONS] - {Connected}
[SERVICE: 0x9F8,21:48:31 INFO] [1] SCSI Inquiry attempt #0
[SERVICE: 0x9F8,21:48:31 INFO] VendorId: Apple
[SERVICE: 0x9F8,21:48:31 INFO] ProductId: iPod
[SERVICE: 0x9F8,21:48:31 INFO] revision: 1.62
[SERVICE: 0xA04,21:48:31 INFO] [VolumeArrive] mask = 0x40
[SERVICE: 0xA04,21:48:31 INFO] looking up device # for \\.\G:
[SERVICE: 0xA04,21:48:31 INFO] type 0x7 drive 0x1 partition 0x1
[SERVICE: 0xA04,21:48:31 INFO] iTunes device #1 found with drive letter G, mask 0x40
[SERVICE: 0xA04,21:48:31 INFO] [1] set waiting to mount = 0
[SERVICE: 0xA04,21:48:31 INFO] [1] input #22 from src #0
[SERVICE: 0x9F8,21:48:31 INFO] vendor bytes:
[SERVICE: 0x9F8,21:48:31 INFO] 02 01 00 00 00 00 00 00 00 07 00 02 92 00 00 00 00 00 00 00
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #23 from src #0
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #24 from src #0
[SERVICE: 0xA04,21:48:31 INFO] [DevNodesChanged]
[SERVICE: 0xA04,21:48:31 INFO] [1] input #25 from src #0
[SERVICE: 0x9F8,21:48:31 INFO] [1] firmware version: 1.62 (0x13E)
[SERVICE: 0x9F8,21:48:31 INFO] [1] Power State: Powered
[SERVICE: 0x9F8,21:48:31 INFO] [1] Checkpoint attempt #0
[SERVICE: 0x9F8,21:48:31 ERROR] Did not find first letter of stage
[SERVICE: 0x9F8,21:48:31 INFO] [1] serial number 000A27001438703A
[SERVICE: 0x9F8,21:48:31 INFO] [1] *** CONNECTED - Sending event out, device session 0.
[SERVICE: 0x9F4,21:48:31 INFO] [MACHINE 1 INPUT #20] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:31 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 INPUT #21] - (HDW) CheckDevNode
[SERVICE: 0x9FC,21:48:31 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:31 INFO] [1] input #22
[SERVICE: 0x9F8,21:48:31 INFO] [1] input #23
[SERVICE: 0x9F4,21:48:31 INFO] [1] input #24
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 INPUT #22] - (HDW) Volume Mount
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 TRANSITION] - {Connected} ==> {Mounted}
[SERVICE: 0x9FC,21:48:31 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9FC,21:48:31 INFO] [MACHINE 1 ACTIONS] - {Mounted}
[SERVICE: 0x9FC,21:48:31 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9FC,21:48:31 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9FC,21:48:31 ERROR] Did not find first letter of stage
[SERVICE: 0x9FC,21:48:32 INFO] [1] OS says filesystem is FAT32
[SERVICE: 0x9FC,21:48:32 INFO] File does not exist!
[SERVICE: 0x9FC,21:48:32 INFO] [1] iTunes Preference file does not exist!
[SERVICE: 0x9FC,21:48:32 INFO] [1] ===== iPod Mini =====
[SERVICE: 0x9FC,21:48:32 INFO] [1] progress state is 2, Waiting to mount = 0
[SERVICE: 0x9FC,21:48:32 INFO] 21:48:32, year 2007, day of yr. 36, GMT offset -8 isDST 1
[SERVICE: 0x9FC,21:48:32 INFO] [1] progress is now 0
[SERVICE: 0x9FC,21:48:34 INFO] [1] *** MOUNTED - Sending event out, device session 0.
[SERVICE: 0x9FC,21:48:34 INFO] [1] Auto-launch iTunes ENABLED
[SERVICE: 0x9FC,21:48:34 INFO] iTunes located at 'C:\Arquivos de programas\iTunes\iTunes.exe'
[SERVICE: 0x9F8,21:48:34 INFO] [MACHINE 1 INPUT #23] - (HDW) CheckDevNode
[SERVICE: 0x9F8,21:48:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,21:48:34 INFO] [MACHINE 1 INPUT #24] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,21:48:34 INFO] [1] input #25
[SERVICE: 0x9A4,21:48:34 INFO] launching iTunes.
[SERVICE: 0x9F4,21:48:34 INFO] [MACHINE 1 INPUT #25] - (HDW) CheckDevNode
[SERVICE: 0x9F4,21:48:34 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x900,21:48:49 INFO] <0x4> Got Serial #
[SERVICE: 0xAD8,21:48:49 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0x480,21:48:49 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0x480,21:48:49 INFO] Mounted
[SERVICE: 0x480,21:48:49 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x480,21:48:49 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x900,21:48:49 INFO] Mounted
[SERVICE: 0x900,21:48:49 INFO] [1] already mounted!
[SERVICE: 0x900,21:48:49 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x480,21:48:51 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xAD8,21:48:51 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xAD8,21:48:51 INFO] Mounted
[SERVICE: 0xAD8,21:48:51 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xAD8,21:48:51 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x900,21:48:51 INFO] <0x4> COM request for device 1 drive letter - G
[SERVICE: 0xAD8,21:48:51 INFO] Mounted
[SERVICE: 0xAD8,21:48:51 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xAD8,21:48:51 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xAD8,21:48:51 INFO] File does not exist!
[SERVICE: 0xAD8,21:48:51 INFO] [1] CreateFileW error 0x3
[SERVICE: 0xAD8,21:48:51 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0xAD8,21:48:51 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xA04,22:16:10 INFO] [DevNodesChanged]
[SERVICE: 0xA04,22:16:10 INFO] [1] input #26 from src #0
[SERVICE: 0x9FC,22:16:10 INFO] [1] input #26
[SERVICE: 0x9FC,22:16:10 INFO] [MACHINE 1 INPUT #26] - (HDW) CheckDevNode
[SERVICE: 0x9FC,22:16:10 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xA04,23:05:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,23:05:50 INFO] [1] input #27 from src #0
[SERVICE: 0x9F8,23:05:50 INFO] [1] input #27
[SERVICE: 0xA04,23:05:50 INFO] [DevNodesChanged]
[SERVICE: 0xA04,23:05:50 INFO] [1] input #28 from src #0
[SERVICE: 0x9F4,23:05:50 INFO] [1] input #28
[SERVICE: 0x9F8,23:05:50 INFO] [MACHINE 1 INPUT #27] - (HDW) CheckDevNode
[SERVICE: 0x9F8,23:05:50 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0x9F4,23:05:50 INFO] [MACHINE 1 INPUT #28] - (HDW) CheckDevNode
[SERVICE: 0x9F4,23:05:50 INFO] Connection Detection Status - 0x180600A, device '\\?\usbstor#disk&venapple&prod_ipod&rev1.62#000a27001438703a&0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}'
[SERVICE: 0xD58,23:16:32 INFO] <0x4> Got Serial #
[SERVICE: 0xD58,23:16:32 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xBE0,23:16:32 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xBE0,23:16:32 INFO] Mounted
[SERVICE: 0xBE0,23:16:32 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xBE0,23:16:32 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xD58,23:16:32 INFO] Mounted
[SERVICE: 0xD58,23:16:32 INFO] [1] already mounted!
[SERVICE: 0xD58,23:16:32 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0xBE0,23:16:34 INFO] <0x4> GetFormatType() returned unknown format 0
[SERVICE: 0xD58,23:16:34 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD58,23:16:34 INFO] Mounted
[SERVICE: 0xD58,23:16:34 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD58,23:16:34 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x908,23:16:34 INFO] <0x4> COM request for device 1 drive letter - G
[SERVICE: 0x908,23:16:35 INFO] Mounted
[SERVICE: 0x908,23:16:35 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x908,23:16:35 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x908,23:16:35 INFO] File does not exist!
[SERVICE: 0x908,23:16:35 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x908,23:16:35 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x908,23:16:35 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xD58,23:16:45 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD58,23:16:45 INFO] Mounted
[SERVICE: 0xD58,23:16:45 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD58,23:16:45 INFO] Device 1 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0xBE0,23:16:45 INFO] Mounted
[SERVICE: 0xBE0,23:16:45 INFO] [1] already mounted!
[SERVICE: 0xBE0,23:16:45 INFO] [1] progress state is 0, Waiting to mount = 0
[SERVICE: 0x908,23:16:45 INFO] Mounted
[SERVICE: 0x908,23:16:45 INFO] Device 0 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0x908,23:16:45 INFO] Device 0 not in intermediate state. It appears to be truly mounted.
[SERVICE: 0x908,23:16:45 INFO] File does not exist!
[SERVICE: 0x908,23:16:45 INFO] [1] CreateFileW error 0x3
[SERVICE: 0x908,23:16:45 INFO] [1] WriteNewPrefs FAILED!
[SERVICE: 0x908,23:16:45 INFO] [1] ReadDevicePreferences() failed!
[SERVICE: 0xD58,23:16:45 INFO] [1] Progress state is 0, Waiting to disconnect = 0
[SERVICE: 0xD58,23:16:45 INFO] Mounted
[SERVICE: 0xD58,23:16:45 INFO] Device 1 is FAT32 and appears mounted, checking intermediate state...
[SERVICE: 0xD58,23:16:45 INFO] Device 1 not in intermediate state. It appears to be truly mounted.I formated my iPod using windows
-
How to restore ipod touch in recovery mode with passcode in itunes
StylStyle
My ipod touch went to recovery mode after I tried to reset its network settings. I tried to connect it to itunes but it does not want to connect because I have a passcode and my ipod touch wont let me enter it so I could unlock it. Can somebody help me please? Thanks so much!Placing the iPod in DFU mod and then restoring usually resove the passcode problem.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
However, you may have othr problems since it went into recovery mode unexpectidly. Try restoring to factory defaults/new iPod if necessary. -
How to restore ipod without updating to itunes 7.0
How can I restore ipod that uses itunes 6.05. I do not want to update to itunes 7.0 since I tried that recently with disasterous results.I want to stay in 6.05 and start over with my ipod.
Compaq Windows XP ProDo you have the previous updater on your computer? Check in start/all programs/iPod/iPod updater.
If not, look here.
http://www.versiontracker.com/dyn/moreinfo/win/26925 -
How to restore library in itunes....
Hi, my entire itunes library was accidentally deleted, but I do have the entire thing on ipod. My question is, how do I get my library back on itunes? My itunes account is set to automatically sync, so if I plug the ipod into itunes, everything on the ipod will be deleted (correct?) and I will permanently lose everything. From what I've read, it looks like I have to plug the ipod in to even switch to "manage manually"...so is there a way to restore my itunes library without losing everything on my ipod? Thanks!
For iTunes version 7 or later, then you can transfer purchased iTunes store music from the iPod to an authorized computer by using the "file/transfer purchases from iPod" menu. Note that the maximum of 5 authorized computers applies here.
Find out how to do that here.
How to copy iTunes purchases from an iPod to a computer.
For all other non purchased content (your own CDs etc) try this method which works on some Windows PCs.
Enable your iPod for disk use.
See: iPod Disk Use.
Open iTunes and select edit/preferences/advanced/general. Put a check mark in the box marked "copy files to iTunes music folder when adding to library" and also "keep iTunes music folder organized", then click 'ok'.
Connect the iPod whilst holding down the shift/ctrl keys to prevent any auto sync, and if you see the dialogue window asking if you want to sync to this itunes library, click 'no'.
Then go to file/add folder, open 'my computer', select your iPod and click 'ok'.
The music files should transfer to your iTunes.
If this doesn't work (and it may not because officially it's not supposed to), check out the instructions/suggestions here.
Music from iPod to computer (using option 2). This a manual method using "hidden folders" and although it works, it is a little more involved than other methods.
Much easier ways are to use one of the many 3rd party programs that copy music from the iPod to the computer.
One of the most recommended is Yamipod. This is a free program that transfers music from iPod back to the computer. However, it does not transfer playcounts/ratings etc.
Another free program is Pod Player.
SharePod is also freeware.
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