ITunes Refusing To Play on Samsung PN58C8000 due to HDCP

I have a new Samsung PN58C8000 TV hooked up to my MacBook Pro via an HDMI cable. I try to play a HD movie I purchased in iTunes, and it refuses, complaining that my display is not HDCP compliant.
According to Samsung, my TV is in fact HDCP complaint:
Please advise, as it is very frustrating to not be able to play content that I purchased specifically to watch on my HD TV.

I'm having the same problem on my Toshiba HDTV. I've played several HD movies from iTunes using the same computer, TV and HDMI cable for months. But last night, I suddenly could not play a HD movie through my TV. (Played fine on the laptop.) The computer-to-TV connection seems fine. I can view my desktop on the TV, and the TV recognizes that it's receiving a 1080p HD signal from the computer.
I can only assume that one of the bazillion iTunes updates is to blame. What can I do about this? Please help.

Similar Messages

  • Since Yosemity and new iTunes i cannot play movies on macbook pro (missing HDCP ability)? Why is that?

    Since Yosemity and new iTunes i cannot play movies on macbook pro (missing HDCP ability)? Why is that?
    regards Peter

    Yesterday I had Apple phone support, they could partly solve the problem. At least I can use my Mac again to view movies but the problem of less resolution in itunes only is still there. My brother has the same macbook, same yosemity and same itunes. It works. Obviously it has to do with other SW on the Mac. Yesterday we removed Displaylink SW (i believe that was the name of the SW?) from my Mac. Perhaps it is not yet compatible with yosemity?

  • Just downloaded latest OS 10.4.6   iTunes refuses to play-

    Can't get my computer to produce any sound at all!!!! after 10.4.6 install.
    help !!

    Sound comes out through speakers alright . iTunes will play videos with sound normally, but refuses to play mp3's aac's or stuff from music store.
    pressing the play button is non responsive. I can't find anything amiss in the preferences. iTunes also seems to burn discs ok as well, just no PLAY.

  • ITunes refuses to play shared .ogg files

    I have the xiph codec thing installed for playing ogg files. Ogg files play fine if the files are stored locally on the mac. However, if I try to play the same files when they are stored on another computer on the network, it refuses to play them. Why?
    Nearly all my music files are ogg vorbis. I have only one imac running OS X 10.4.
    All my other computers are linux based and share their music through Rhythmbox's DAAP music sharing function.
    itunes has no problem playing regular mp3 files from shared sources. Only has a problem playing shared ogg files.

    I have ogg files stored locally (on a PC) and iTunes won't play them, no idea why.

  • ITunes refuses to play certain songs?

    I've had some songs in my iTunes library for quite some time but all of a sudden, several tracks (usually in the same album) refuses to play.
    When I delete those tracks from the library and try to re-add them, iTunes refuses to add those tracks but the tracks themselves remain playable by other programs (I tried with Windows Media Player).
    Does anyone know anything about this?

    Hello.
    I am having a similar problem. It's not exactly the same but maybe you can help me either way. I've looked through the forum & this is about as close as I could get.
    Okay, I recently purchased a 2nd gen. 16G iPod Touch as an upgrade from my 1st gen. 8G iPod Touch. When I synced it I noticed that certain songs won't play sound on my iPod. They look as if they're playing but no sound comes out. These songs are all authorized on my computer & play fine on my computer. Just not my iPod. These certain songs also played fine on my 1st gen. iPod Touch.
    I have tried deauthorizing & reauthorizing and syncing my iPod numerous times. Still nothing. I then completely restored my BRAND NEW iPod and tried re syncing it and it still won't play those songs. I'm not sure if I should try the MP3 Tag Validator as I am not having an issue with the songs playing in iTunes. Plus, I just recently was infected with a rogue software virus and am wary of downloading freeware.
    Any other suggestions? I would greatly appreciate it. (:

  • Itunes refusing to play one song

    I brought some time ago approx 9 tunes at the same time. Itunes is now asking to authorise my PC as this song is not authorise.
    I have followed all the online instructions and the song is aligned with my Itunes account and it is visible in my Itunes history. 
    I have also followed the delete a the file through Finder and reauthorised my PC. PC is authorised but this song is not?
    Oh and I recently upgraded Itunes to 11.3.
    Has anyone any idea what is wrong?
    Cheers

    Not sure what is going on as all the other songs brought at the same time all play OK

  • ITunes refusing to play anything

    Just purchased a new iMac and went through the Apple setup procedure to link old mac with new in order to transfer data via firewire cable.
    Now find that when I click on any track in iTunes nothing happens, just sits there. Can't even listen to track reviews in the iTunes store.
    Has this something to do with authorisation? I don't remember getting asked anything about this during the data transfer and I don't have a clue as to what to do next?
    Suggestions please.

    Well now it's suddenly working! Have no explanation as to how or why!

  • ITunes is SO confused: refuses to play 89 of my 1000+ songs

    I backed up my iTunes library to DVD-ROM and had to reformat and reload my entire computer (Windows XP). Reloaded entire computer and reinstalled iTunes 8ish. Restored iTunes library from backup.
    (It isn't smart enough to restore all of my artwork, only some; and it forgot which songs were checked and which weren't. Different problems, but poor functionality nevertheless.)
    Now, iTunes refuses to play 89 of my 1000+ songs, saying my computer isn't authorized to play them. Stupid, since it's apparently authorized to play all the rest of them. It says I have to authorize the computer with an old AOL ID I apparently used to purchase those songs. Although, many of them were not purchased from the iTunes store, but imported from CDs I own.
    So I go through the steps it's forcing me to take. I sign on to the old account, at which point it tells me I have to upgrade to an Apple ID or I can't go any further. Fine. I already have an Apple ID, and there's no way to inform iTunes of that. So I go through the motions to create yet another new Apple ID. Says the request cannot be completed. No explanation.
    So I'm stuck. It still refuses to play those tunes, which played fine before I reloaded and restored the computer and library. Now it thinks I have two computers authorized to play iTunes music, and I only have one. Yes, one. It may have been reloaded, but iTunes should be smart enough to figure out that it's the same one. Duh.
    So I'm stuck not being able to play music I own and am authorized to play, and it refuses to allow me to transfer or reorient my songs to my normal Apple ID.
    Is there anyone who can fix this? I hope I don't have to tell you how ridiculous this problem is, and how iTunes/Apple is forcing me to take steps it won't allow me to take.
    Thanks.

    You can Prevent automatic syncing one time, without changing settings:  Open iTunes. Then, as you connect iPhone to your computer, press and hold Command and Option keys (on a Mac) until you see iPhone appear in the iTunes sidebar.
    To load all the stuff from your phone, you'll need to use a 3rd-party uitility. Here are 2 that will work:
    http://www.ecamm.com/mac/phoneview/
    http://www.wideanglesoftware.com/touchcopy/index.php

  • ITunes refuses to import Amazon MP3 album, claims permissions won't allow me. What?

    I download through Amazon MP3.
    I downloaded Muse's album and imported that into iTunes just fine, but for whatever reason, when I downloaded the Black Keys album El Camino it refuses to play ball.
    I get "Attempting to copy to the disk "Macintosh HD" failed. You do not have enough access privileges for this."
    Now, I did a permissions repair with Onyx, and even checked all the folders to make sure the permissions wasn't weirdly set, but nothing is wrong with those folders. They're not locked at all.
    I can play the song files when I press space bar or even in things like VLC, but iTunes refuses to play ball for some reason. Is this an iTunes problem or Amazon? And if you could possibly point me to a forum post that is this exact problem I'd love you forever as I'm about to go on a cross-country road trip and would really love to play some Black Keys.

    That's a workaround, but it doesn't really solve the mystery.  Ordinarily, when you add music to your library, iTunes will create a directory with the Artist name and a subdirectory with the Album name.  My guess is there's something weird about one of these fields, perhaps an unprintable character that you can't see, and when it tries to create the directories it fails (maybe I was too hasty in not blaming Amazon!).  It might even be one of the individual song names. 
    If you're happy with this solution, fine, but if you want to track it down, I'd try this;
    - select all the songs, do (right-click->get info) 
    - Delete and reenter the Artist and Album names.  Make sure you clear the whole field
        and don't use cut and paste.
    - reenable the copy and manage options
      - Try dragging the songs in again.
      - If that doesn't work, try dragging one at a time to see if a particular song is causing the problem.
      - If that's the case, check the fields for that song, and maybe reenter the title.
    Note, if this works, you'll end up with two copies of everything, and you'll have to delete the one that wasn't copied. 
    In any event, I'd reenable the copy and manage options, so future music will be correctly copied.

  • I am getting the error "This movie can be played only on displays that support HDCP" when attempting to play a HD movie from iTunes to my TV.  The TV is a Samsung UN46B7000WF w/resolution 1080p

    Hello Apple Community,
    I am getting the message "THis movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."  This is the first time I have tried to watch a HD movie that I bought from iTunes from my iMac to my TV.  (This is also the first attempt to go from my iMac to my TV.)  I have a Samsung LED tv that says it is HDCP compatible with Full HD (1080p) and Native resolution is 1920X1080.  I bought a Rocketfish Thunderbolt to/Mini Displayport to HDMI adapter (says support is up to 1920X1200 video resolution) and Mediabridge ULTRA Series HDMI Cable (35 Feet) - High-Speed Supports Ethernet, 3D and Audio Return category 2 certified (supports resolution up to 4K including 1440p, 1080p, 1080i and lower).
    I can get the iMac to display on my TV but am guessing that I have not managed the settings correctly in Display for either the iMac or the TV.  In addition, I do not have sound yet.  Although, the card from Mediabridge says that I need to update my drivers.  Any help/advice with the settings for iMac to TV to watch in HD and adding HDMI drivers would be greatly appreciated.
    Thank you in advance for your assistance.
    Sincerely,
    Lisa

    Hello All,
    I have figured out the sound issue: System Preferences>Sound and choose the TV for output.
    Regards,
    Lisa

  • ITunes 7.6.1 serious problem- MP3s refuse to play!

    I'm having a problem with iTunes I have never seen before, it seems that random albums of MP3s just refuse to play. Double click them right click them they will NEVER play. The only solution is to delete them and re-rip them from CD. This is annoying but far from something on my end.
    I've listened to a new album I purchased 2-3 times, after a while I go back to iTunes to play it again it will refuse to play. Song will not even start to play, you can double click all you want it just sits there. I load the mp3 in Windows Media Player or WinAmp and it plays fine. Regardless iTunes requires me to delete the file and re-copy them back into iTunes for it to work.
    This has to be a major bug with 7.6.1 as it is too wierd and keeps happening randomly. Anyone else experiencing this?

    Bumping - No one else has seen this?

  • HT204291 All of a sudden, my Apple TV requires HDCP for playback. It is directly connected to my HDTV and I never had any problems so far. Apple TV  also refuses to play movies rented from iTunes. What's going on?

    Why does Apple TV suddenly requite HDCP for playback?
    No mirroring possible, it even refuses to play films rented from iTunes.
    Apple TV linked directly to HDTV via hdmi cable?

    Hi Seraphiel07.
    I have a very similar issue. Hardware involved:
    Apple MacMini (Mid 2011) - OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
    Apple TV (3rd Generation). Home Sharing (access) enabled.
    Apple MacBook Pro (15" Mid-2009). OSX 10.8.2. iTunes 10.7. Home Sharing enabled.
    Apple iPad 2 (Wifi only). iOS 6
    Apple iPhone 4S. iOS 6
    All connected through:
    Apple Time Capsule 8.0211n (4th Gen)
    I have an iTunes library on the MacBook Pro, shared over "Home Sharing" and another (duplicate content, different library name) iTunes library on my MacMini, which is also accessed through the Apple TV.
    All software is current (as of Sep 26th).
    All movies are iTunes purchases. 80 in total.
    All files are purchased (and home shared) under one account.
    My last two iTunes purchases both HD movies on 09/17/2012 and 09/05/2012 refuse to appear on any device accessing either of the two Libraries over Home Sharing. It should be noted that every other movie (the other 78) all show up and play correctly. I therefore know it is not an issue with connectivity, otherwise I would see zero movies available.
    I have:
    1. Removed all content from each Library and re-added
    2. Upgraded the OS on the MacMini 10.8.2
    3. Tested viewing the two missing movies on other Apple devices and no luck.
    4. Turn home sharing on and off within iTunes and also on each device.
    It would appear to me that the issue is with the files themselves, rather than the devices as different devices and different versions have been tested.
    All comments welcome.

  • Refuses to play tracks purchased/downloaded off itunes.

    My ipod mini sometimes refuses to play only the tracks purchased/downloaded from itunes. The only way to rectify the fault is to either re-sync or restore to factory settings, however sometimes once this is done, 24 hrs later it starts refusing to play purchased/downloaded tracks again. Anyone experienced this problem or have any ideas? Many thanks.

    See if this helps.
    iPod does not play content purchased from the iTMS.

  • IPod refuses to play a certain song which plays fine in iTunes

    20gb iPod colour refuses to play a song I downloaded from the iTunes store, "Through the Fire and Flames" by Dragonforce. It plays perfectly in iTunes, but whenever I want to play it on my iPod, it automatically skips to the next song, despite not having changed the start/end times, or having "skip when shuffling" on.
    I've tried deleting the song from the iPod and restoring it by deleting it from my iTunes, updating the iPod, then restoring it to my iTunes library and updating the iPod again.
    I recently updated to iTunes version 7.6.2, but the problem existed before the update and was not fixed by the update.
    Any assistance would be greatly appreciated!

    See if these help.
    iPod does not play content purchased from the iTMS.
    About Authorization and Deauthorization.
    Authorization FAQ.
    Troubleshooting songs and audiobooks that won't play on the iPod.

  • ITunes won't play music videos.

    iTunes won't play music videos.
    Posted: Jan 14, 2008 2:23 AM
    Click to reply to this topic Reply email Email
    Hey guys, here's my problem.
    I had some major issues with OSX last week that a trip to the Apple Store couldn't fix. Their only advice was to save all my pictures, music, documents, etc. and reformat. I did that yesterday. I reinstalled everything and then downloaded all the most recent updates.
    Today, I can play all the music I own in iTunes (music imported from CDs, bought from other sites, and music bought from iTunes itself). However, it won't play any of the music videos I have (all bought off iTunes).
    I have authorized the computer again and again. When I try to open the videos in Quicktime it tells me that I don't have permission to play them and that I need to authorize the computer.
    I'm lost. Any help?

    Yup, this Audio but no Video WAS exactly the same trouble I was having, on my MacBook and iMac but not the other 2 MacBooks. This was due to the speaker settings at the bottom right hand corner of the iTunes window. I do use multiple speakers via Airtunes, on the two that were having trouble but not the other two, and although the speakers were only set to the computer it still wouldn't play the video content.
    Whilst the audio (of the music video) was playing I then went to reselect multiple speakers, which brought up the "*failure to connect to remote speakers network refused connection*" warning, then I unchecked the remote speakers to leave just the "Computer" and hey presto the video came to life.
    Thank you Charles C n Miami and hope this extra info helps.
    Happy Music Video Watching
    Matt

Maybe you are looking for

  • How to test if an external file is already opened?

    We have an issue when we write to an external file via the DBOpen and DBAdd functions. When we run two jobs simultaneously, they write to the same file. I know we can write to separate files, but we rather not. When the second job begins to do the wr

  • Automating meta data changes

    Hi. This is my first time trying to automate something like this, so any help is greatly appreciated. I have about 1000 jpeg files and a text file that lists each file name followed by a title, date, etc... I am looking for a way to automatically wri

  • Printing a graph from a FormView (SOS)

    I'm having problems with printing a CWgraph which is positioned on FormView. (C++) I tried using the attatched code but it only prints when the graph is positioned on a dialog. What's the diffrence? Attachments: cwprinting.zip ‏80 KB

  • Processes showing up multiple (30+) times in htop

    This may be perfectly normal, but I want to make sure.  I just ran htop and noticed that I have more than 30 (thats when I stopped counting) instances of /usr/bin/console-kit-daemon.  Also, I have one instance of firefox, with two tabs, but it shows

  • Upgrading OS questions

    I need to upgrade my MacBook Pro's OS from 10.5.8 to be able to sync with my iPhone.  My questions are: 1) How far up do I need to go?  I do have the CD for Snow Leopard, will this be enough to get the most recent update of iTunes? (haven't installed