Itunes stores pages not displaying/updating graphics -- only gray blanks

Kinda frustrated.  Upgraded to latest Itunes (12.0.1) about 2wks ago on my Imac with OSX 10.7.5 Lion.  Itunes is performing all functions except no images display at all -- text appears on all the store pages and "my mouse clicks" plays music, and shows movie & TV clips on the Itunes store pages.  This same "no images" situation is true for the APPS store and all of the other Itunes stores too, (i.e. music, movies, books, podcasts etc)  Images display correctly for my playlists, albums in Itunes -- only the Itunes store images are missing.  I am using a DSL broadband link with 1.5mps.
Using the same Wi-Fi home network with my ipad4 it loads some Itunes store images but seems to hang up too before all data is downloaded-- but it too loads very, very slowly..  It seems that my internet connection or my imac is not processing images for these store pages.   While the little wheel is spinning at the upper left on the Itunes pages suggesting it's processing data-- but no images appear.  This was not the case a month ago before I updated to Itunes 12.  APP store images were visible on both my Imac and IPad .
Except for the Itunes store pages -- all other websites I go to display images/clipart quickly -- Ebay, Amazon, YouTube, etc. perform without any problem.    
There is a pull-down on the system menu for the APP Store on Lion -- but what appears now is just a white page with a grey APP store image.  I assume this is because in Itunes (v.12.0.1) all access must go through the Itunes application.  Or maybe this is a sign of a problem too.
I have tried several things to try and remedy.  I have reset the cache for warnings &store.  I have flushed the DNS cache using F5 -- I have downloaded and reinstalled Itunes.
Any other suggestions, ideas, workarounds?    Thanks.

Yes that is a pretty advertisement page for the Tiger Accessibility and for the accessibilty of the hardware.
But what is missing is the same page for iTunes and iPod. Those two products which right now are Apple's Hot market. They do not even train the sales staff in the Apple Stores to use and demonstrate these features to a parent / spouse/ child of someone with a disability.
VoiceOver is great in the finder and terminal and mostly works in Safarie and Mail. It mostly works in system dialog boxes but forget AppleWorks, GarageBand, Microsoft Office. The ProTools folks are actually working on making that program work with VoiceOver even better.
My best recommendation to anyone on this forum who is a Mac User. Use SearchLight to find VoiceOver. Now read some of the documentation to get the gist of how it works. Once you have done this, Start VoiceOver and turn off your screen. Try using the keybard commands you just learned or even the ones you think you know in iTunes. You will find it extremely hard to navigate.
Shawn

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