ITunes update corrupted some of my music files so iTunes can't find the file, nor music I bought from the iTunes store.
After an iTunes generated update of iTunes, some of my music can't be accesed any more. When I try to play the file, iTunes says it can't find the link. This also happens with music I purchase from the iTunes store, so I've lost all this music; do I have to re-buy the purchased music again? My iTunes program is on my C drive, and the music library is on my D drive. In iTunes, I've set the ripped music to be placed in my D drive. The lost links are on some music files, but not others which do play music. Some compilation music files were split up into individual files, usually without LP art attached. Some album art was placed on wrong albums as well. Music with lost links have a ! mark beside the song name. File info says the link is on my C drive, but I can't find it there. Any ideas on how to get these lost files back. Thanks, Moizy.
Try this...
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2
Similar Messages
-
I completed the migration of my music an dphotos files from a PC to my new imac. Both transferred initally and I even synced my ipad with the imac thereby transferring most of the music to my ipad. However now itunes says the music isn't available because it can't find the original music files. How can i find the original files? I am getting the same error on my pc too.
They aren't in your user Music folder? Have You tried Spotlight?
Also see this thread:
https://discussions.apple.com/message/20538346#20538346 -
I have problem with Itunes losing where podcasts and some purchased music is located. Don't know how Itunes losing the locations of the files and I can't find the files on my hard drive. What can I do to stop Itunes losing location and restore my files?
Try assigning Queen as the Album Artist on the compilations in iTunes on your computer.
-
Also, the "burn playlist to disc" command has disappeared from the File options. I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store. I also tried setting up another logon.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
tt2 -
Can anyone help me? The iTunes update corrupted my program. I uninstalled, and then reinstalled iTunes; only to find an error message about iTunes Helper. After several fruitless, repeat attempts, I am at a loss. Please help…
Many thanks.
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)
Guys I have the same problem.
Since I installed iTunes 10.5 I can't play any of my music videos downloaded from the iTunes store.
I can play music ok but no videos. I just click on the videos and nothing happens!!
Help..... is there a remedy??? -
ITunes: Missing Music Files & After Adding Songs It Says It Can't Find Original File
Hi Everyone
I use iTunes to manage my music and after the upgrade just yesterday (11.0.2 (26)), my iTunes library now shows exclamations next to tracks that it can't find anymore.
The tracks are on my external drive where I have always had them, and when I try to add a song back into the library and try to play it, it says it can't locate the original file and asks if I want to try and locate it.When I go back to locate it on my external drive, it does not show up anymore on my external drive. But when I eject my external drive and plug it back in, the folder track is there again on my external drive!!!!
Does anyone else have the same issue here please?After weeks of working out what the problem was I finally found out. In my case I had recently purchased Paragon NTFS for Mac so that I could write to an NTFS formatted external hard drive. This was where the issue was when iTunes tried to write to the external drive where I keep my iTunes library and iTunes media folders. Every time I tried to download a song from iTunes, it could not write to my external drive and said that the file or folder was in use. The Paragon NTFS for Mac software 'driver' was causing this to happen and as soon as I turned the driver off on the Paragon software admin tool, my problem was solved! Seemed like the driver was locking out iTunes when trying to write. So if anyone else has this issue, turn off the driver when using iTunes. If you are not running Paragon, then perhaps you have a similar conflict with another application.
-
I purchased the Killers new album and for some reason now my computer says it can't find the files. So I tried to download the album again off my iTunes acount but the cloud button won't appear. Does anyone know why this is happening?
These are user-to-user forums, you are not talking to Apple here.
Audiobooks (and ringtones) are currently a one-time only download. I believe that they are all supplied to Apple by audible.com, so I assume that it's them who are requiring the one-time only download restriction. To get it onto your other devices you will need to sync it via a computer. Depending upon what country that you are in, Audible.com have their own app (Audiobooks from Audible) so you might be able to buy direct from them, though I don't know whether you can buy within their app or download audiobooks directly from them within the app e.g. whether they need to be copied via a computer. -
When updating itunes I get the message the install package can't find a file (itunes.msi) I've searched but can't find this file. How do I install it?
Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Used emigration assistant and can't find my files. Applications and programs transferred fine but can't find word docs. picture or itunes songs.
Call Apple, you have 30 days of free support.
I tell you this because Apple doesn't think anything is wrong with Migration Assistant, but it's loaded with problems and we volunteers are tired of handling their problems for free.
Call them, make Apple fix it, it's their screwup.
Once they see it's costing them money, perhaps they will quit using it or fix it.
Sorry about the rant, but you can help solve the problem, Apple doesn't pay attention here, it's moderated and that's about it. -
Download i bought says it is in the itunes music folder but i can't find it
I bought two albums last night (not from itunes store) and attempted to download them. During this the computer froze for a minute. The download appeared to finish. When I checked my itunes library tho i could not find the albums. This morning I attempted to download again and got a message saying these files already existed did i wish to replace-which I did. But I can't find them anywhere.
To dowload I clicked the download button. Selected 'save' and clicked My music- itunes-library-music.I suffered the same issue here is a bit of information on the issue.
XP Pro over wireless (always worked before) and installed the latest ITunes (released 7/15) upgrade.
Will not reliably complete a download. Hangs on conformation from the system that the file is there. The file isn't so it never completes.
If you quit ITunes and the restart it, ITunes will not continue downloading those songs because it thinks it completed the download. So those songs are now lost.
When shutting down the computer you will find orphaned Itunes processes that are consuming resources and require a kill signal.
This is a rather large bug for windows users and needs to be addressed as quickly as possible. Personally I am out $25 at this moment and am spending time trying to get the issue resolved
This is a rather -
I updated my iPod and it erased everything i had on it. How do i retrieve the songs that i bought from the iTunes store? when i try to download/buy them again they tell me i have already purchased them do i want to buy them again? I have authorized my computer but none of them are in my music now.
You buy one and only one download.
It is your responsibility to move/copy/backup your music.
Certainly you did not update your ipod without making sure that you had transferred anything purchased on the ipod to your computer and included it in your regular backup copy of your computer. -
I just got an Ipod Classic recently and downloaded Itunes. Got my music on my Ipod. My husband just got an Ipod Touch. I followed the directions on how to create a 2nd library and was able to load his music onto his Ipod. My problem is now I can not find my original library. I did what the directions said about holding down the shift key while opening Itunes and it still goes to the 2nd library that I created. How do i get my original library to come up? I tried several times with the same results. Please let me know what I need to do to be able to get into either library. Thank You.
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
-
ITunes can't find any of my music
I've been using iTunes for a long time now. I keep all my music on an external (portable) drive with the exception of podcasts or downloaded music from the store. All of a sudden iTunes can't find any of my music. Everytime I click on a song to play that is stored on that drive I get the "!" mark and a box that says itunes couldn't find the song, do I want to search for it. I really don't want to have to do that to all 3k songs. My drive is fine, the songs are there. Could my library file have been currupted? This every happen to anyone else?
Do what Katrina says and that will most likely fix it.
Usually, when this happens, it's because a new device has been added via USB, like even a thumb drive.
When windows boots up, it assigns drive letters to the external devices. If it does it out of order from what it used to do, that effectively changes the location of your music files.
So if you've added anything to your computer via a different USB port, try taking that out. Of course you'd have to reboot after that.
But the permanent solution is what Katrina says, but you might need more detailed instructions on how to achieve what she says.
Look at the XML file to see what the drive is supposed to be. Open My Computer and match it with what your external harddrive is. If they don't match, there's your answer.
Once you fix that, your exclamation marks will disappear; you don't have to re-import or anything silly like that. -
Why has iTunes taken over the iPhoto function? I can not attach pictures to files because I can not find them. This has happened suddenly as if there were some keystrokes that changed the previous pattern. I am not able to upload pictures to programs such as Shutterfly because I can not find them. When I try to upload, the computer takes me to an iTunes folder.
How are you uploading?
Maybe you are looking for
-
JBO-27122: SQL error & java.sql.SQLException: ORA-01843: not a valid month
Hi, We developed OA page for Employee's Payslip and it is working fine for all the employees but it is not working for only one employee...Getting the error as oracle.apps.fnd.framework.OAException: oracle.jbo.SQLStmtException: JBO-27122: SQL error d
-
How can I change the daq setting to differential mode in my labview program (example)?
I would appreciate if I could get an example in Labview 5.1. I realized that I need to create a cluster but for some reason it would not work
-
Problem with special characters and search
In our SP environment (Build Version 15.0.4420.1017) we have the following problem: We upload a Word document containing the name Müller in its Authors field. After upload the author name gets displayed normally in the library. We can check that by a
-
Application host Fully Qualified Domain Name
Hi, This may not be the right area to post this thread but thought people might know here. When I have deployed a Web Dynpro App from the IDE and run it, it tries to run the application at the path http://host:port/webdynpro.... rather than the fully
-
Hi, I understand with the version 12 of E-Business Suite ISG and IRep are included with it. With respect to that, it will be great if someone in the B2B space can confirm if: 1. The following interaces are avaliable in iRep and ISG to be service enab