JavaMail MessagingException: could not connect to SMTP
Hello, I am getting this exception when i run my program.
Exception in thread "main" javax.mail.MessagingException: Could not connect to SMTP host: mail.smart.com.ph, port: 25, response: -1
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1379)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:412)
at javax.mail.Service.connect(Service.java:310)
at javax.mail.Service.connect(Service.java:169)
at javax.mail.Service.connect(Service.java:118)
at javax.mail.Transport.send0(Transport.java:188)
at javax.mail.Transport.send(Transport.java:118)
at sendEmail.postMail(sendEmail.java:136)
at sendEmail.main(sendEmail.java:99)
I dont know what response: -1 means. Does anyone know what this means? Thanks in advance. By the way, is port 25 the default port that all SMTps listen to?
Additional info, I've tried another SMTP and port, but I think the program just hangs.
The SMTP that I'm using is from my Outlook.. From the Mail Setup > Microsoft Exchange Server. And I got the port by running the command prompt > netstat.
Similar Messages
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Javax.mail.MessagingException: Could not connect to SMTP host:
here is a part of my code
import javax.mail.*;
import javax.mail.internet.*;
import java.util.*;
public class Mail {
/** Creates a new instance of PostMail */
public Mail() {
public void postMail( String recipients[ ], String subject, String message , String from) throws MessagingException
boolean debug = false;
//Set the host smtp address
Properties props = new Properties();
props.put("mail.smtp.host", "smtp."_____".com");
// create some properties and get the default Session
Session session = Session.getDefaultInstance(props, null);
session.setDebug(debug);
// create a message
Message msg = new MimeMessage(session);
// set the from and to address
InternetAddress addressFrom = new InternetAddress(from);
msg.setFrom(addressFrom);
InternetAddress[] addressTo = new InternetAddress[recipients.length];
for (int i = 0; i < recipients.length; i++)
addressTo[i] = new InternetAddress(recipients);
msg.setRecipients(Message.RecipientType.TO, addressTo);
// Optional : You can also set your custom headers in the Email if you Want
msg.addHeader("MyHeaderName", "myHeaderValue");
// Setting the Subject and Content Type
msg.setSubject(subject);
msg.setContent(message, "text/plain");
Transport.send(msg);
Here is the exception i rec'vd
javax.mail.MessagingException: Could not connect to SMTP host: smtp.google.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused: connect
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370)
at javax.mail.Service.connect(Service.java:275)
at javax.mail.Service.connect(Service.java:156)
at javax.mail.Service.connect(Service.java:105)
at javax.mail.Transport.send0(Transport.java:168)
at javax.mail.Transport.send(Transport.java:98)
at Mail.postMail(Mail.java:45)
at ArchMain.<init>(ArchMain.java:30)
at ArchMain$6.run(ArchMain.java:360)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:597)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:273)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:183)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:173)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:168)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:160)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:121)
Caused by: java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)
at java.net.Socket.connect(Socket.java:519)
at java.net.Socket.connect(Socket.java:469)
at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232)
at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189)
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1250)
... 17 morepackage MailDao;
import javax.mail.*;
import javax.mail.internet.*;
import java.util.*;
import java.io.*;
import java.text.*;
import java.text.DateFormat.* ;
import java.io.*;
import javax.mail.*;
import javax.mail.internet.*;
import javax.servlet.*;
import javax.servlet.http.*;
import javax.activation.*;
import javax.mail.search.*;
import java.util.Vector.*;
import java.sql.*;
public class SendMail {
String SMTP_HOST_NAME = "smtp.techpepstechnology.com";//smtp.genuinepagesonline.com"; //techpepstechnology.com";
String SMTP_AUTH_USER = "[email protected]"; //[email protected]"; //techpeps";
String SMTP_AUTH_PWD = "demo"; //techpeps2007";
public void postMail( String recipients[ ], String subject,
String message , String from,String msgType) throws MessagingException {
boolean debug = false;
Properties props = System.getProperties();
props.put("mail.transport.protocol", "smtp");
props.put("mail.smtp.host", SMTP_HOST_NAME);
props.put("mail.smtp.auth", "true");
Authenticator auth = new SMTPAuthenticator();
Session session = Session.getInstance(props, auth);
session.setDebug(debug);
// create a message
MimeMessage msg = new MimeMessage(session);
// MimeMessage mimemessage = new MimeMessage(simplemailuser.getSession());
// set the from and to address
InternetAddress addressFrom = new InternetAddress(from);
msg.setFrom(addressFrom);
InternetAddress[] addressTo = new InternetAddress[recipients.length];
for (int i = 0; i < recipients.length; i++) {
addressTo[i] = new InternetAddress(recipients);
msg.setRecipients(Message.RecipientType.TO, addressTo);
// Setting the Subject and Content Type
msg.setSubject(subject);
if(msgType.equalsIgnoreCase("")) {
//mimemessage.setText(s4);
msg.setContent(message, "text/plain");
else {
MimeBodyPart textBodyPart = new MimeBodyPart();
textBodyPart.setText(message);
MimeBodyPart fileBodyPart = new MimeBodyPart();
FileDataSource fds = new FileDataSource(msgType);
fileBodyPart.setDataHandler(new DataHandler(fds));
fileBodyPart.setFileName(fds.getName());
//step:5 create the multipart/container to hold the part
Multipart container = new MimeMultipart();
container.addBodyPart(textBodyPart);
container.addBodyPart(fileBodyPart);
//step:6 add the multipart to the actual message
msg.setContent(container);
try{
Transport transport=session.getTransport("smtp");
transport.connect();
transport.send(msg);
transport.close();
}catch(Exception e) {
e.printStackTrace();
private class SMTPAuthenticator extends javax.mail.Authenticator {
public PasswordAuthentication getPasswordAuthentication() {
String username = SMTP_AUTH_USER;
String password = SMTP_AUTH_PWD;
return new PasswordAuthentication(username, password);
public static void main(String arg[]) {
SendMail sm = new SendMail();
String[] s ={"[email protected]"};
try{
sm.postMail(s,"hello","This is testing of mail","[email protected]","");
catch(Exception e)
e.printStackTrace();
//sm.sendMsg("demo", "demo");
System.out.println("Mail Sent");
i also got the follwing error this code work fine in jcreator but i used this in netbeans it throws a exception
plz.....help
javax.mail.MessagingException: Could not connect to SMTP host: smtp.techpepstechnology.com, port: 25;
nested exception is:
java.net.ConnectException: Connection refused: connect
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:867)
Mail Sent
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:156)
at javax.mail.Service.connect(Service.java:256)
at javax.mail.Service.connect(Service.java:135)
at javax.mail.Service.connect(Service.java:87)
at com.sun.mail.smtp.SMTPTransport.connect(SMTPTransport.java:93)
at MailDao.SendMail.postMail(SendMail.java:86)
at MailDao.SendMail.main(SendMail.java:110) -
Javamail could not connect to SMTP Server
Hi, I was bored and decided to create a small email application.
I tryed to connect to my ISP's SMTP Server but I get the following MessagingException
I don't know but I think my problem lies within my Authenticator class.
Please tell me if I am correct and how I would fix it.
create email - true
send email - false
javax.mail.MessagingException: Could not connect to SMTP host: smtp.telkomsa.net, port: 25, response: -1
at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1379)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:412)
at javax.mail.Service.connect(Service.java:288)
at javax.mail.Service.connect(Service.java:169)
at javax.mail.Service.connect(Service.java:118)
at javax.mail.Transport.send0(Transport.java:188)
at javax.mail.Transport.send(Transport.java:118)
at EMAIL.Email.send(Email.java:101)
at ENTRY.Start.main(Start.java:15)here is part of my code:
public boolean createEmail(){
try{
props.setProperty( "mail.smtp.host", AddressBook.getHost() );
session = Session.getDefaultInstance( props,(Authenticator)new MyAuthenticator());
message = new MimeMessage( session );
message.setText( text );
message.setSubject( subject );
if( AddressBook.containsEntry( from ) ){
message.setFrom( new InternetAddress( AddressBook.getAddress( from ) ) );
} else {
if( AddressBook.isValidEmailAddress( from ) ){
message.setFrom( new InternetAddress( from ) );
} else {
throw new Exception( "\"From\" address not valid" );
for( String recipient : to ){
message.addRecipient( Message.RecipientType.TO, new InternetAddress( recipient ) );
for( String recipient : cc ){
message.addRecipient( Message.RecipientType.CC, new InternetAddress( recipient ) );
for( String recipient : bcc ){
message.addRecipient( Message.RecipientType.BCC, new InternetAddress( recipient ) );
return true;
}catch( Exception ex ){
ex.printStackTrace();
return false;
return true;
public boolean send(){
try{
Transport.send( message );
return true;
}catch( Exception e ){
e.printStackTrace();
return false;
}Authenticator class
import javax.mail.Authenticator;
public class MyAuthenticator extends Authenticator{
@Override
protected PasswordAuthentication getPasswordAuthentication(){
return new PasswordAuthentication( "[email protected]", "xxxxxxxx" );
}I have muiltiple for gmail, telkom (My ISP) and work.
When I try it through gmail it worx but my ISP's smtp host still bounces the message:
Email recieved from [email protected]
[email protected] to me
show details 10:31 PM (10 minutes ago) Reply
Hi. This is the qmail-send program at telkomsa.net.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.
Your message was bounced by our server.
If you have any other queries please contact our support:
TelkomInternet Support Desk Number: 10215
TelkomInternet Support Desk Mail: [email protected]
<[email protected]>:
Warning: undefined mail delivery mode: normal (ignored).
The users mailfolder is over the allowed quota (size). (#5.2.2)
--- Below this line is a copy of the message.
Return-Path: <[email protected]>
Received: (qmail 18884 invoked from network); 23 Nov 2008 20:31:06 -0000
Received: from unknown (HELO ironport1.telkomsa.net) ([xxx.xx.xxx.xxx])
(envelope-sender <[email protected]>)
by O (qmail-ldap-1.03) with SMTP
for <[email protected]>; 23 Nov 2008 20:31:06 -0000
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: ArwAANpLKUlIDszicWdsb2JhbACSSlQ+AQwKCQkPBa47gQKJfAEDAQOCeQ
Received: from qb-out-0506.google.com ([72.14.204.226])
by ironport1.telkomsa.net with ESMTP; 23 Nov 2008 22:31:01 +0200
Received: by qb-out-0506.google.com with SMTP id f29so1924750qba.33
for <[email protected]>; Sun, 23 Nov 2008 12:30:59 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=gamma;
h=domainkey-signature:received:received:cc:message-id:subject
:mime-version:content-type:content-transfer-encoding:from:date;
bh=ip5PW6igBRoELerpvPl2DF77VNe5JC4vopdDoV6lpjY=;
b=TU+Y61W432FfMIYvEmhD2r6eBDdrure+Ax+U4FIi7El3vHt2AES+mb3I2qsvvhyiAy
CJhqO7FzQakkIkRGIWJOf4ghjrk6e6K1XIBvprPRSABVF/TvqpyFKaVc3tXJ7isW13Nh
9Ad0Zn6/2dYjM+awXmEnzeDut5l9JB7kOApDw=
DomainKey-Signature: a=rsa-sha1; c=nofws;
d=gmail.com; s=gamma;
h=cc:message-id:subject:mime-version:content-type
:content-transfer-encoding:from:date;
b=S8/unLzvAR7/+c1KB3PGimhO4StOsIE0r2S39oEaYLZI8jCP5F/vJg5wc/LfK2gsi3
KypsThXRKgcjREtjmQPltOdqZhgwf+QJXW/Tg6zFaMRswgJFqig8aeY+uFddCaYTrxoc
EtYglspCmhfJfUleh7ioCoW2w8G71rcLcN1qA=
Received: by 10.64.184.18 with SMTP id h18mr2648302qbf.27.1227472259580;
Sun, 23 Nov 2008 12:30:59 -0800 (PST)
Return-Path: <[email protected]>
Received: from 5200am2x64bit ([41.246.118.18])
by mx.google.com with ESMTPS id p27sm3343039qbp.16.2008.11.23.12.30.57
(version=SSLv3 cipher=RC4-MD5);
Sun, 23 Nov 2008 12:30:58 -0800 (PST)
Cc: [email protected]
Message-ID: <8694729.0.1227472251250.JavaMail.NEIL@5200am2x64bit>
Subject: My First Email
MIME-Version: 1.0
Content-Type: text/plain; charset=us-ascii
Content-Transfer-Encoding: 7bit
From: [email protected]
Date: Sun, 23 Nov 2008 12:30:58 -0800 (PST)
- Show quoted text -
Hello this is a email -
When will come this error Could not connect to SMTP host: son1175, port: 25
Hi all
we configure SMTP server on Linux ES,my java application run on same server
from my application trying to send a mail i got this error
[0] EmailConnection.getConnection: Attempting connection...
DEBUG: setDebug: JavaMail version 1.3.1
DEBUG: getProvider() returning javax.mail.Provider[TRANSPORT,smtp,com.sun.mail.smtp.SMTPTransport,Sun Microsystems, Inc]
DEBUG SMTP: useEhlo true, useAuth false
DEBUG SMTP: trying to connect to host "son1175", port 25
[0] EmailConnection.getConnection: Cannot connect to server with configuration
smtp://padmanab:*@son1175/. Port = 25. Security: none.
Properties: {mail.port=25, mail.smtp.timeout=30000, mail.smtp.connectiontimeout=30000}
Could not connect to SMTP host: son1175, port: 25;
nested exception is:
java.net.ConnectException: Connection refused
2005-03-30 10:03:03,751 INFO [plt.userManagement] [PoolThread-9] "Password Reset" email could not be sent to vallish at the email address, "[email protected]".
but mail server is configured currectly
please tell cause of this error out java application or my SMTP server
regards
satyaCould not connect to SMTP host: son1175, port: 25;
nested exception is:
java.net.ConnectException: Connection refusedYou didn't notice that this question is asked every day here?
Your computer can't connect to a computer named "son1175", or if it can then that computer isn't running a server listening at port 25. Talk to your network people if your computer name is the right one and ask them why not. It is nothing to do with programming. -
HT1277 can receive bat can't send yahoo mail massage could not connect to smtp what to do?
can receive but can't send yahoo mail,coffline) what to do?
please help,
thanks
RoeeSee OS X Mail: Troubleshooting sending and receiving email messages for details. on troubleshooting mail.
Your SMTP server settings are incorrect. Mail has two connections, a receive path from your mail server to your mail client, and a send path from your mail client to the mail server. The send path uses SMTP to communicate with the server.
Apple Mail.app has separate settings for the receive and send paths; each has its own server, username, password, port and SSL settings. Your send path settings are likely incorrect.
To determine the proper settings, check with Yahoo for the SMTP server settings for your account (usually a web search, but I don't know the details of how Yahoo sets up their accounts by default nor whether that varies by account), and verify that your settings match — the send-path settings are available via the accounts settings; Mail > Preferences > Accounts > select the account > Account Information > and switch the Select SMTP Server setting to Edit SMTP Server List... > select your Yahoo SMTP server, and set the account details per Yahoo requirements. -
Could not connect to the smtp server
Hi,
I am getting following exception. What might be the reason.
javax.mail.MessagingException: Could not connect to SMTP host: 10.48.144.150, port: 25
at com.sun.mail.smtp.SMTPTransport.openServer(Ljava.lang.String;I)V(SMTPTransport.java:855)
at com.sun.mail.smtp.SMTPTransport.protocolConnect(Ljava.lang.String;ILjava.lang.String;Ljav
a.lang.String;)Z(SMTPTransport.java:156)
Thanks
AshwaniI am able to ping and telnet the server. Its my
company's smtp serverAnd does your company have no employees that can help you diagnose network problems? -
"Could not connect to this SMTP server" error box.
I suspect this is common, but what do I do? I get an error box when I attempt to send outgoing mail from Mail. Connection Doctor tells me under smtp.mac.com:budsteetle "Could not connect to this SMTP server. Check your network connection and that you entered the correct information in the Account preferences." I have made not changes in my account, so this appears to be an Apple problem. I can send mail OK through MobileMe on my old .Mac account. Ideas? Usually, the Outbox empties eventually, so far it has been 1/2 a day.
thank you...Hi Bud, and a warm welcome to the forums!
I saw this earlier, but hoped a Mail expert would drop by, or at least somebody that liked the dot mc service!
Might see this thread...
http://discussions.apple.com/thread.jspa?threadID=1359604
And if you can interpolate, this Leopard doc...
http://support.apple.com/kb/TS1307?viewlocale=en_US -
Could not connect to this SMTP server
Could not connect to this SMTP server. Check your network connection and that you
entered the correct information in the Account preferences.
Mail can connect to the internet. My server is Verizon DHL. I restarted my Modem and I still can send mail. I also checked the outgoing mail settings and everything was OK. I still can't send mail but can receive. Is this a mail problem or a Verizon problem?
Thanks,
RichChange your port for the SMTP-server (not POP3 or IMAP!) from 25 to 587 (or vice versa, if it's already on 587). If SSL is enabled, try disabling it temporary for testing.
-
Hi,
I am new to this forum. I have a client web site in java. when I am trying to access that site I am getting the login page. But there is a comment could not connect to the server. Can any one help me on this topic.
The application is in applet and RMI
Regards
AbhilashFor the full configuration sequence, see the OS X Server 10.6.8 Getting Started and related manuals.
The first two steps I use involve getting the IP network configured and going and ensuring that your server's DNS services are configured correctly and started.
DNS services are not optional. That service needs to be functional for at least the server's own local needs, and (once that's working locally, there's little reason not to set up DNS for the rest of the NAT'd network), or all sorts of other stuff goes weird.
From out here in the internet boondocks, server.sudarja.com is a CNAME, which usually means that DNS is incorrectly configured somewhere. Should you get around to SMTP, a CNAME will definitely blow up. In general, the server needs a DNS A (machine) record. It can then have zero or more CNAMEs.
To test your local DNS directly on your server, launch Terminal.app from Applications > Utilities and enter the following (diagnostic, no changes are made) command:
sudo changeip -checkhostname
The sudo there will prompt for your administrative password, and the command will then check and show you some details and whether local DNS is correct and no changes are required, or if there are DNS or network errors and changes are required. -
ITunes could not connect to the iTunes Store "Error Message"
I recently added iTunes 7.6 to my Windows XP operating system at the same time when I added an *Ion USB Turntable (TTUSB).* I currently have the 80G iPod with the larger video screen. I added in the supplied software of the EZ Vinyl Converter. The software reads from Gracenote and imports into iTunes okay. But now my PC cannot access the iTunes store to buy songs, read the tracks on the discs, or display new album artwork. The diagnostic read the network connectivety test, the CD/DVD drive, and iPod connectivity tests all read okay. I followed the directions on checking the network settings under the Internet Options Tool "Connections" Lan Settings and the Automatic detection and still no dice. All I get is "Make sure your network is active."
Can anybody help out their?
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
HP Pavilion 061 ED842AA-ABA M7250N
iTunes 7.6.2.9
QuickTime 7.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
Bonjour 1.0.4.12 (118.4)
iTunes Serial Number 425XXXXXXXXXXXXX
Current user is an administrator.
The current local date and time is 2008-07-06 01:07:54.
iTunes is not running in safe mode.
Video Display Information
RADEON X300 Series
RADEON X300 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {1C6FC80D-7300-43A2-A78B-9DFA93BF7727}
Description: Intel(R) PRO/100 VE Network Connection - Packet Scheduler Miniport
IP Address: XXXXXXXXXXXX
Subnet Mask: XXXXXXXXXXXX
Default Gateway: XXXXXXXXXX
DHCP Enabled: Yes
DHCP Server: XXXXXXXXXX
Lease Obtained: Sun Jul 06 01:02:58 2008
Lease Expires: Sun Jul 06 02:02:58 2008
DNS Servers: 66.51.205.100
66.51.205.100
66.51.206.100
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
iTunes has never successfully accessed iTunes store.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.3),
E: HL-DT-ST DVD-RAM GSA-H55N, Rev 1.03
Audio CD in drive.
Found 12 songs on CD, playing time 39:58 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:18:00
Track 3, start time 07:16:25
Track 4, start time 11:23:70
Track 5, start time 15:23:17
Track 6, start time 20:15:17
Track 7, start time 23:04:67
Track 8, start time 26:10:40
Track 9, start time 28:59:05
Track 10, start time 31:31:42
Track 11, start time 33:32:32
Track 12, start time 37:03:57
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(R) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801GB USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801GB USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801GB USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
VIA OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
HP_ADMINIST (L:\), Fifth Generation iPod (iPod with video) running firmware version 1.3
Serial Number: 8K645xxxV9R
Bus Speed: 61440I'm seeing this error on some, but not all, of my Windows XP machines. On my personal development XP box, I see this error if iTunes is closed when I try and access iTunes U via my transfer script or Stanford's.
"iTunes could not connect to the Music Store. The network connection was terminated unexpectedly. Make sure your network connection is active and try again."
The errors occured in IE 7 Beta, Firefox 1.5.x, and Firefox 2 Beta. In each case, iTunes U loaded after I clicked the 'ok' button in iTunes. I did notice that in Firefox's case an additional pop-up window appeared that asked whether or not I had iTunes; when I selected that I do have itunes, it transfered me to iTunes but generated the error.
After getting these errors on my Windows XP machine, I tried it on two different lab machines running Windows XP, and didn't get the error message once -- I tried it in IE 6, Firefox 1.0.x and Firefox 1.5.x and they all worked. It even worked with IE 7 Beta and Vista Beta.
Based on this, I think the problem must lie in how Windows registered iTunes, and the handshake just isn't happening properly.
Ken Newquist
Lafayette College -
When using Mail Connection Doctor two error messages come up with regards to sending and receiving mail from my @mac.com account.
The first one says that my @mac.com account: "Could not connect to this MobileMe IMAP server." How do I fix this? Is this caused by the way I have set my preferences? Is this related to joing iCloud? Or my ISP Verizon the problem?
The second one says in reference to my Apple Server: "Could not connect to this STMP server. Check your network connection and that you entered the correct information in the Account perferences. Also verify that the server supports SSL. If it does not, deselect the "Use SSL checkbox in the Advanced tabe of Account preferences." This box was not checked. Two days ago these problems did not exist. Again, how do I figure out who to discusses these problems with?
Feedback is most welcome.
SallyHello:
This may help....
http://www.apple.com/mobileme/transition.html
Barry -
iTunes RADIO is not working.
“iTunes could not connect to the iTunes Store. Make sure your internet connection is active and try again.” Try as I may, as many as ten attempts, trying to connect after restart, after shutdown, nothing works. Just so …
iTunes STORE not “connectable” with my otherwise perfectly-working internet connection, viable, up and running for all other uses.
Simply put, firstly, I can't connect to the internet when I click on Radio. People are quite suspicious that this is Apple incompetence or your company's famous arrogance for this commonly-suffered problem that you won't or “can’t” fix.
Read the many web comments and you won’t be pleased with yourselves: the suspicion is that if you ruin internet radio on iTunes, Apple will somehow make more money on music downloads, etc. Bull.
Also, thirdly, my old playlist of 20 or so internet radio stations in the Ambient category STILL PLAYS !
Then fourth, I installed the latest available version of QuickTime Player 7.app Version 7.6.6 but it didn’t solve the problem either. I had QuickTime Player.app Version 10.2, but substituted what Apple website said was the latest, LOWER NUMBERED QuickTime Player version of 7.6.6
Fifth, I can't connect to iTunes store no matter what I do or what user group's advice I try. So I can’t buy or download anything from iTunes. Bad for business.
Sixth, I updated to the latest version of iTunes but this weird problem remains. All suggested Apple fixes or user group fixes are useless. Where is Apple’s famous technical competency, vaunted customer support?, and user-friendly product reputation? Get it back, please.
Solve this problem of yours ASAP for us, your numerous disgruntled, dissatisfied customers of iTunes. You can do better, should, and really –in all fairness- must.
===============================================================
NOTE: no password for iTunes exists in my Keychain. Is this a problem?
Apple ACCOUNT ID, and iTunes ID password, works but not to access iTunes with my healthy internet connection.
Apple store id It works via direct internet connetion but not through iTunes. Very strange.
===============================================================
FYI, Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro8,2
Processor Name: Intel Core i7
Processor Speed: 2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.69f4
Serial Number (system): C0*******F8V
Sudden Motion Sensor:
State: Disabled
Intel 6 Series Chipset:
Vendor: Intel
Product: 6 Series Chipset
Link Speed: 6 Gigabit
Negotiated Link Speed: 6 Gigabit
Description: AHCI Version 1.30 Supported
M4-CT512M4SSD2:
Capacity: 512.11 GB (512,110,190,592 bytes)
Model: M4-CT512M4SSD2
Revision: 040H
Serial Number: 0000000012330912E75A
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Medium Type: Solid State
TRIM Support: Yes
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
disk0s1:
Capacity: 209.7 MB (209,715,200 bytes)
BSD Name: disk0s1
Content: EFI
disk0s2:
Capacity: 511.25 GB (511,250,432,000 bytes)
BSD Name: disk0s2
Content: Apple_CoreStorage
Recovery HD:
Capacity: 650 MB (650,002,432 bytes)
BSD Name: disk0s3
Content: Apple_Boot
Volume UUID: 600737FB-7A29-3BAE-859E-CBFE2E90C39A
<Edited by Host>This my sound too simple, but I just kept clikning on the arrow next to the selected music and it finally "Kicked" in.
I live in Europe ,So Be persistent and don't give up ! Aug. 2013 -
When trying to sync my iPad I am getting a message stating that iTunes could not connect to the iPad "iPad " because an error occurred while reading from the device
Hi Centreless,
If you have difficulty with your iPad not being able to connect to iTunes in order to sync, you may want to try the troubleshooting steps in this article -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks for using Apple Support Communities.
Best,
Brett L -
Hello i'm facing problem i downloaded itunes version 11 32bit for windows 7 and after i installing the set up when i opened the iTunes a massages occur saying i tunes could not connect to iTunes store an unknown error occurred (-3212) even though my internet is on
Try this...
Triple click anywhere in the line below to select it and press Ctrl+C to copy it.
cmd /k netsh winsock reset
Press the WinLogoKey+R to open the run dialog, then Ctrl+V to paste, then press enter/return.
You should get something similar to this:
Reboot the computer and the problem should be resolved.
If it doesn't work then perhaps a full tear down and rebuild of iTunes will fix things. See Troubleshooting issues with iTunes for Windows updates for details.
tt2 -
Itunes 11.1.5
Mac OS X 10.7.5
IPhone 4 7.0.6
IPhone 5 7.0.6
Ikeep getting this error when I attach the new phone. After it would not work I did a Icloud back up of my old phone and restored it on the new phone, but I have other music and apps on my Itunes that I would like the option to sync and I like to be able to backup my phone on my Mac. What do I need to do to get the new phone attached back to this itunes?
iTunes could not connect to this iPhone. You do not have permission.Im having the same problem after installing ios7.1
Checked the usb status and it sees an iphone ( 4s ) attached,
Repaired disc permissions
updated and reset iphone
and itunes
reinstalled mavericks from scratch
phone alert saying " TRUST THIS COMPUTER?"
hit trust
same alert keeps appearing
again and again
itunes keeps wittling on about "iTunes could not connect to this iPhone. You do not have permission."
what the actual F*** is going on and can anybody help ??????
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