Jobs Automatically Start- Stop via USB
As you can tell by machine model below, I'm a mobile kind of guy. I end up printing on a cheap little HP deskjet at home, a Dell Laserjet at work, and a 42" HP plotter for class and anything else that requires large-scale plans. In the past, I was able to simply find the driver for these printers (since they weren't included like many others in Mac OS), install, and hook up the USB cable to print so I wouldn't have to get take my files to a thumbdrive to print from a network PC (pretty crappy, slow dells at that).
Recently, the plotter driver stopped working. I would send a large file, usually EPS, from Photoshop and it would take forever and a day to process, but eventually quit on me and stop all jobs. Then the problems started happenning at work with the Dell. Here it was a large Pages file with lots of graphics or a regular EPS from AutoCAD that would stall out. Now, even at home with a simple Deskjet and a couple 100k EPS file, it is not working. Oddly enough, I was able to print one EPS file opened in Preview after an AutoCAD export, but when working with a large one I tiled for smaller sheets in Photoshop, the issue began with this printer as well.
In all instances, jobs to the printers try to send once they're done processing, but all jobs stop after the barber-shop job completion bar cycles for a bit (anyone have a better name for that, btw?). All of these drivers worked fine until around March 21st or 22nd. I don't print every day, but that was when I first noticed the plotter driver not working.
I can't seem to find my thumbdrive, so having USB printing capability is a necessity for current projects. Please send some suggestions.
1.67Ghz - 17 PowerBook G4 Mac OS X (10.4.8) 2GB SD-RAMM
The DIMMs are just fine. I would have definitely noticed if one of them wasn't working with all of the memory hungry apps I run daily. (diagnostics agree).
I tried some advice given in other similar topics, and it didn't help much. I'm posting more than 10 lines so you can see the original problem and then results after following actions:
E [31/Mar/2007:18:50:23 -0500] [Job 1] fatal: Opening Printer Connection Failed: Unable to open the printer connection. Please check your printer connections and check for printer errors.
E [31/Mar/2007:18:50:24 -0500] PID 251 stopped with status 203!
I [31/Mar/2007:18:50:24 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
I [31/Mar/2007:18:50:24 -0500] Saving printers.conf...
I [31/Mar/2007:18:50:28 -0500] Printer 'deskjet55501' deleted by ''.
I [31/Mar/2007:18:50:28 -0500] Saving printers.conf...
I [31/Mar/2007:18:50:28 -0500] Printer 'deskjet55501-1' deleted by ''.
I [31/Mar/2007:18:50:28 -0500] Saving printers.conf...
E [31/Mar/2007:18:50:28 -0500] getprinterattrs: resource name '/printers/deskjet55501' no good!
E [31/Mar/2007:18:50:28 -0500] getprinterattrs: resource name '/printers/deskjet55501-1' no good!
I [31/Mar/2007:18:50:42 -0500] Saving printers.conf...
I [31/Mar/2007:18:50:42 -0500] Printer 'deskjet_5550' started by ''.
I [31/Mar/2007:18:50:42 -0500] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 257) for job 1.
E [31/Mar/2007:18:51:06 -0500] [Job 1] fatal: Opening Printer Connection Failed: Unable to open the printer connection. Please check your printer connections and check for printer errors.
E [31/Mar/2007:18:51:07 -0500] PID 257 stopped with status 203!
I [31/Mar/2007:18:51:07 -0500] Hint: Try setting the LogLevel to "debug" to find out more.
I [31/Mar/2007:18:51:07 -0500] Saving printers.conf...
I [31/Mar/2007:20:38:44 -0500] Scheduler shutting down normally.
I [31/Mar/2007:20:38:47 -0500] Listening to 7f000001:631
I [31/Mar/2007:20:38:47 -0500] Listening to 300a90:0
I [31/Mar/2007:20:38:47 -0500] Loaded configuration file "/private/etc/cups/cupsd.conf"
W [31/Mar/2007:20:38:47 -0500] Repairing ownership of "/private/etc/cups"
W [31/Mar/2007:20:38:47 -0500] Repairing ownership of "/private/etc/cups/certs"
W [31/Mar/2007:20:38:47 -0500] Repairing ownership of "/private/etc/cups/ppd"
W [31/Mar/2007:20:38:47 -0500] Repairing ownership of "/private/etc/cups/cupsd.conf"
W [31/Mar/2007:20:38:47 -0500] Repairing ownership of "/private/var/spool/cups"
W [31/Mar/2007:20:38:47 -0500] Repairing ownership of "/private/var/spool/cups/tmp"
I [31/Mar/2007:20:38:47 -0500] Configured for up to 100 clients.
I [31/Mar/2007:20:38:47 -0500] Allowing up to 100 client connections per host.
I [31/Mar/2007:20:38:47 -0500] Full reload is required.
E [31/Mar/2007:20:38:47 -0500] LoadAllPrinters: Unable to open /private/etc/cups/printers.conf - No such file or directory
E [31/Mar/2007:20:38:47 -0500] LoadAllClasses: Unable to open /private/etc/cups/classes.conf - No such file or directory
I [31/Mar/2007:20:38:47 -0500] Full reload complete.
E [31/Mar/2007:20:38:50 -0500] getprinterattrs: resource name '/printers/ColorLaser5110cn' no good!
I [31/Mar/2007:22:45:35 -0500] Setting DESKJET_SERIES device-uri to "usb://HEWLETT-PACKARD/DESKJET%20SERIES?serial=000000000011" (was "file:/dev/null".)
I [31/Mar/2007:22:45:35 -0500] Setting DESKJET_SERIES printer-is-accepting-jobs to 1 (was 0.)
I [31/Mar/2007:22:45:35 -0500] Setting DESKJET_SERIES printer-state to 3 (was 5.)
E [31/Mar/2007:22:45:35 -0500] Unable to backup printers.conf - No such file or directory
I [31/Mar/2007:22:45:35 -0500] Saving printers.conf...
I [31/Mar/2007:22:45:35 -0500] New printer 'DESKJET_SERIES' added by ''.
I [31/Mar/2007:22:49:19 -0500] Adding start banner page "none" to job 1.
I [31/Mar/2007:22:49:19 -0500] Adding end banner page "none" to job 1.
I [31/Mar/2007:22:49:19 -0500] Job 1 queued on 'DESKJET_SERIES' by 'dbargen'.
I [31/Mar/2007:22:49:19 -0500] Started filter /usr/libexec/cups/filter/cgpdftoraster (PID 913) for job 1.
I [31/Mar/2007:22:49:19 -0500] Started filter /usr/libexec/cups/filter/rastertohp (PID 914) for job 1.
I [31/Mar/2007:22:49:19 -0500] Started backend /usr/libexec/cups/backend/usb (PID 915) for job 1.
I [01/Apr/2007:13:20:56 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:20:58 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:00 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:02 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:03 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:06 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:08 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:09 -0500] Added remote printer "[email protected]"...
I [01/Apr/2007:13:21:11 -0500] Added remote printer "[email protected]"...
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event log
Version=1
EventType=AppHangB1
EventTime=130472785590834411
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UploadTime=130472785614981131
ReportIdentifier=e398cb4c-f441-11e3-8274-0c54a53b1677
IntegratorReportIdentifier=e398cb4d-f441-11e3-8274-0c54a53b1677
NsAppName=lightroom.exe
Response.BucketId=d13f242875f03ea1d90dc78320aec669
Response.BucketTable=5
Response.LegacyBucketId=-441099843
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=lightroom.exe
Sig[1].Name=Application Version
Sig[1].Value=4.4.0.11
Sig[2].Name=Application Timestamp
Sig[2].Value=514b016c
Sig[3].Name=Hang Signature
Sig[3].Value=d6ad
Sig[4].Name=Hang Type
Sig[4].Value=134217729
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.3.9600.2.0.0.768.101
DynamicSig[2].Name=Locale ID
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DynamicSig[22].Name=Additional Hang Signature 1
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DynamicSig[23].Name=Additional Hang Signature 2
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DynamicSig[24].Name=Additional Hang Signature 3
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Using Apple Hardware Test to troubleshoot a hardware problem
Your issues might be caused by a hardware problem. Running Apple Hardware Test can help you solve this problem by showing you the faulty hardware.
Shut down the computer by going to Apple () > Shut Down…
Select Shut Down or allow the computer to shut down automatically.
Plug in the MagSafe power adapter into a power source and then connect it to your Mac if you have not already done so.
Press the Power Button to turn on the computer.
Press and hold the D key on the keyboard before the grey starting screen appears.
Continue to hold the D key until the loading screen shows up. You should see a globe.
When AHT has loaded, select your Language and then press the Return (↩) key.
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The only work around at my disposal now, other than printing from another machine, is to wait for the last page to print and manually clear the queue so the job doesn't print again. Suggestions?
ThanksHey @DavidWW ,
Thank you for joining us on the HP Forums today, hope you enjoy your time with us! Also thank you for taking the time to thoroughly explain the issue, much appreciated.
I understand you are having an issue with the last page printing late, the computer not recognizing it, re-printing and so on. You need to print, wait for stall and then last page and then clear queue to stop the printer. That is truly annoying, however; I might have a fix for you in 1 simple post... maybe not, but maybe at least.
Try the tool I have posted below and run the print fix option.
Click here to download and run the Print and Scan Doctor >>> www.hp.com/go/tools
If that doesn't fix your issue make sure you let me know and we can continue.
I worked for HP. -
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