Jukebox is not licennsed or configured

Hi All,
We have Enterprises backup software 7.5,with SL48 library.we configuring the backup software working fine.
Next day if we try to do any activity from backup software getting error jukebox is not configured or licensed.
we reinstalled O/S and backup software 2-3 time same problem.please help me.
Regards
kk

Hello
If the HDD is formatted use the recovery CD and reinstall OS. After that the modem should be recognized and installed properly. After that configure Dial up connection and check the modem. If the modem is not defective it should work.
The strange thing is that there is error 633 that means: The port is already in use or is not configured for Remote Access dialout.
Please check this interesting site http://www.modemsite.com/56k/duns633.asp .
If there is no success please write again.
Bye

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