Just bought a 5s to replace the 4s. My daughter in Bali Indonesia needs a new phone. How can I get the 4s unlocked so I can send it to her for her use over there ?

Just bought a 5s to replace the 4s. My daughter lives in Bali, Indonesia. Needs a new phone and I would like to send it to her, rather than any other option. I was told it had to be unlocked to use internationally. What do I do, to make this possible. ?

Contact the wireless provider to which the iPhone is locked to ask
if they provide unlocking and if you qualify. Apple does not unlock
iPhones; only wireless carriers can unlock iPhones locked to their
respective networks.

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I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?

I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?

Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.

HT201272 I am using Apple ipod 2nd gen with IOS 4.2.1 . No i recently updated my IOS and all my apps were deleted. Now when i download IBOOKS it needs IOS 5. How do i get the apps which are copatible with IOS 4.2.1 or IPOS 2nd GEN??

I am using Apple ipod 2nd gen with IOS 4.2.1 . No i recently updated my IOS and all my apps were deleted. Now when i download IBOOKS it needs IOS 5. How do i get the apps which are copatible with IOS 4.2.1 or IPOS 2nd GEN??

You should always have your apps on your computer. If you have failed to keep a copy of the old app versions, then you cannot get them back at all.
Sorry.
Many app makers no longer support the old ios and ipod models

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

When trying to update apps an invalid apple id show up and I cannot get the apple id to update to the same id, I have restored, restored as a new phone, I have been into the manage I am at wits end after 7 hours on hold and working with techs.

Finally got through to tech support and found someone who seemed to know what was going on, he walked me through and using appleid.applesupport got me to a point where i could get a new password for the apple id that kept showing up.
I think you were on the right trail and I want to say thanks for your help. Much appreciated
ccl43

How can i get my i5 unlocked brought from Dubai(middle east), Now i want to use it in Pakistan(Asia)

How can i get my i5 unlocked brought from Dubai(middle east), Now i want to use it in Pakistan(Asia).
<Perosnal information removed by Host>

As stated, only the original Cellular provider can unlock the phone. If they charge $250 for doing so, that is their decision. It is YOUR decision to pay that fee or not.

I lost my iPhone, but it's been more than 24 hours so iCloud won't let me see the last known location of the device, and i need the map of it's last know location to find the phone, how do i get the map of it's last known location?

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It's not likely to re-connect to a network lying on the ground somewhere and getting rained on, it would be really great if I could see that map again so I could use it's last known location to find it. Kind of pointless to have a 24 hr killswitch deadline. If I had known I would have taken a screen-shot while I still had access to the information. Since I lost the phone at Canada's Wonderland (which is now closed for the season) I don't have access to the location where I lost the phone (under a roller-coaster probably), and so I wanted to send the Lost And Found people a screen-shot of it's last known location, but I guess I can't do that now. (Apple are big jerks)

I restored my mac and all my music wiped from my mac and is still on my phone. how do i get the music from my phone to my mac i really need it!

i restored my mac and all my music wiped from my mac and is still on my phone. how do i get the music from my phone to my mac i really need it!

Did you not have a Time Machine backup of your Macbook Pro or a clone backup on an external HD?
To copy music from the iPhone to your Mac -- except purchases from the Apple Store -- you need third-party software.
Check this thread: https://discussions.apple.com/thread/5811515?searchText=music%20from%20iPhone%20 to%20mac

I got a new computer, how do I get the photos off my ipod on to my computer?

I got a new computer, how do I get the photos off my ipod on to my computer?

For photos synced from your computer ( photo library pics) you don't. The photo sync is one way - computer to ipod.
You need to move the pics from your old computer or your backup copy of the old computer. You could e-mail them to yourself. They will not be of the original resolution.
For pics taken with ipod ( Camera Roll Pics), then you import them as you would from any digital camera.
http://support.apple.com/kb/HT4083

My Trash, Junk icon have disappeared. Also the contents of my Inbox and Sent folders are empty. How do I get the icons and contents back????

In my MacBook Pro mail my Trash and Junk icon have disappeared with it's contents. Also the contents of my Sent and Inbox are now empty. How do I get the icons back and the their contents. Thank you x@#%&* !!!

I would try shutting down Mail and relaunch.
For hidden mailboxes did you try flipping the triangle:

HT4859 How when uve set up the iPhone 5 as a new phone how do u get ur stuff from ur iCloud's

How when uve set up the iPhone 5 as a new phone how do u get ur stuff from ur iCloud's account I've logged in to it but its not given me an option besides back up now which I've done but still nothing?

If you want to restore to an iCloud backup, go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup.

HT1725 I purchased an album and it downloaded. However, one song on the album has only half the song. I've tried to "download" the "available downloads", but the darn itunes states that it's already been downloaded. How do I get the rest of the song?

I purchased Alanis Morisette new album. All the songs have downloaded, or so it said. While listening to the album, only half of "celebrity" downloaded. I've checked the "available downloads" section and it says that all have been downloaded.
How do I get the rest of the song to download? I've read the support page about wifi issues, blah blah blah. Not the issue.
Thanks for any help.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the broken files from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to close and restart iTunes.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

Only the free version of an App shoes up... How do I get the ugraded version back?

I bought the upgraded version of an app. When I got my ipad, I transfered all of my apps to my ipad via Icloud. Now on my Iphone and my Ipad I have only the free version and no more upgraded version. How do I get the paid version of the app back?

It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

The download window that pops up when you download a file used to showed the file w/pertinent info. Now the pop up is blank but it says download complete. How do I get the window to show info again?

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I am syncing my iphone to my iTunes account and then I do a backup and also making sure all updates are current. Then by going to the my phone and then going to the right and selecting the restore my iphone.
Here is a picture of what I get

Just got a new I-pad and changed my Apple ID and password. Now the itunes I had on my macBook Pro are gone. How do I get the contents back?

How can I get my original i-tunes to show up on my macbook pro? I changed my Apple ID and password and now it's nowhere to be found. Can someone help me?
Thanks

When you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details.

I just purchased an iphone 5s and want to transfer my itunes from my mac to new phone.How do I accomplish this? I tried downloading itunes 11.1 but itunes wont recoginize the updated version and tells me version 10 is still operating? Please help. Thanks

Greetings this evening, I just purchased an iphone 5s and want to transfer some of my itunes from my mac running 10.6.7 to my new iphone 5s.I downloaded version 11.1 from the itunes website,restarted my computer but it wont recoginize the new 11.1 version which it tells me I need to sync songs from mac to 5S.Even though I downloaded version11.1 it still says I'm running version 10? How can I get my itunes from my mac onto my new phone and have them in itunes on the phone? Love my music! Thank You !

You have to update to 10.6.8 first.
Then, if your machine qualifies, this explains how to get Mavericks:
http://www.apple.com/osx/
This explains whether your machine is capable of Mavericks installation:
http://support.apple.com/kb/HT5842

Just bought a 5s to replace the 4s. My daughter in Bali Indonesia needs a new phone. How can I get the 4s unlocked so I can send it to her for her use over there ?

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